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Goodwin House, Union Court, Richmond, TW1 9AA
★★★☆☆
3.0 / 5
55.4% of users recommend this

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★★★★★

“Easy to use reviewing”

Written on: 02/10/2014 by JSheward (3 reviews written)

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I've left a couple of reviews now for different companies. The process is very simple. The website is also very easy to navigate to find a review on companies… Read Full Review

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★★★★☆

“review”

Written on: 30/09/2014 by racked (2 reviews written)

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Whilst the site is easy to use, the frustration is the number of attempts to find a user name not already in use so I was racked off by the time I used that user name… Read Full Review

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★☆☆☆☆

“So noisy that we cannot go to sleep”

Written on: 29/09/2014 by Julienw476 (1 review written)

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We are in Killarney, staying at the Scotts Hotel, attending an important conference - early start, late briefing meeting. When we finish we are tired and want a good night's sleep. But every night, right in front of the hotel and organised by the hotel, there is loud amplified music depriving us of an early night. If a hotel does have live music which can be heard in the bedrooms we feel that it must mention this on its website… Read Full Review

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★☆☆☆☆

“lets see if they censor this as well.”

Written on: 28/09/2014 by hugecarrot (2 reviews written)

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I have added a review about a double glazing firm who constantly harass me, cold calling etc, and as the company dont like what i said review centre removed it. If review centre remove any more truthful posts I will take the matter further. Its truly shocking that they do this. I wonder if watchdog would be interested. How can anyone trust that the reviews are a true representation when any negative comments are removed. Lets see if review centre remove this review too!! They know this is… Read Full Review

By Reviewcentre

Written on: 29/09/2014

Hi there

Let me try and explain what has happened here: You wrote a review back in 2013 on this company and that went live and is still live. Youve then gone on to write additional reviews about the same company - we only allow a member to write a review about a company once otherwise their opinion could massively skew our review results as Im sure you can understand. Eg if 100 customers had a good experience and wrote about it and 1 customer had a bad experience but wrote 100 bad reviews that doesn't realy fairly reflect the business. This is why we have this rule in place. It also works the other way round, ie we wouldn't allow someone to write multiple good reviews about the same company.

If you have had further bad experiences, or you wish to update your original review, we will hapilly accomodate that by either editing your review for you with additional information (just email and we will do this for you) or you are welcome to leave a couple of additional comments on your review yourself using the 'comment on this review' box which is prominent on every review.

I hope this helps.

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★★★★☆

“good friend”

Written on: 27/09/2014 by tonitarzan (4 reviews written)

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review centre is like a friend who you can speak to before going somewhere or buying a service. it saved me many times from doing business with companies that have a bad record. Keep up review centre and ill continue to be loyal… Read Full Review

By Reviewcentre

Written on: 29/09/2014

Thanks so much for your kind comments

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★★★★★

“Indispensable”

Written on: 26/09/2014 by jimcole (3 reviews written)

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Most helpful to check on reliability of companies and to obtain other peoples` opinions… Read Full Review

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★☆☆☆☆

“Not much point”

Written on: 26/09/2014 by Jonathanw34 (1 review written)

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I have written two reviews about a product on behalf of my husband. The company were concerned about my review, but are as yet to contact me about it. They know who I am. Review centre kindly removed it for the company. How am I supposed to let other people know about my husbands experience with the company in question if review centre won't publish any of my reviews. I had written an honest account of mine and my husbands experiences while dealing with an extremely difficult and uncompromising… Read Full Review

By Reviewcentre

Written on: 29/09/2014

Hi there

We don't remove any bad reviews at the request of the company, but we do have a legal obligation to investigate any reviews which someone has contacted us about.

In the Uk it is a criminal offence to write a false review, so if a company believes a review Im afraid we must look into it.

I don't have specifics on your case but generally once we have received evidence that the reviewer was a customer we reinstate the review. Please do contact us via email and we will happily look into your case for you. This legislation protects everyone but I do sympathise that it can be time consuming providing the relevant information.

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★★★☆☆

“too hard to use”

Written on: 25/09/2014 by ClareHanna (1 review written)

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you have to have an account? weird… Read Full Review

By Reviewcentre

Written on: 29/09/2014

Im sorry you found it hard to use. We ask reviewers to sign in so that we can contact them should there be any queries on their review. We dont ask for much info and the whole process should be very quick

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★★★★★

“Very Good”

Written on: 25/09/2014 by 361Olson (1 review written)

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This is the 5th time I've used sunshine. Never had any problems and the site is great for tailoring your needs.They always come out the cheapest and had some great holidays definitely would use again… Read Full Review

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★★★★★

“Great”

Written on: 20/09/2014 by steph_lorna (4 reviews written)

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I have started to use this site each time I want to buy something or use a service. … Read Full Review

By Reviewcentre

Written on: 23/09/2014

Very glad to hear it ! It's great news that you find this such a useful service - please tell family and friends, the more the merrier!

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★★★★★

“Easy to use and excellent service”

Written on: 19/09/2014 by superhoopsa (3 reviews written)

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Very user friendly - simple to use - which is important to me! Love it! I would definitely recommend this site to anyone and everyone!… Read Full Review

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★★★★☆

“honest site”

Written on: 15/09/2014 by butterflypeter (2 reviews written)

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i like your site because for me so far its seems your not discriminating in the reviews trustpilot is made up from what i see of mostly fake reviews so a genuine warts and all site for consumers re reviews is needed and so far yours is the only one providing this service long may it continue my only gripe with your site is its very busy with ads which does really affect the consumer experience really i just want to see all reviews on a company or product clearly and just by scroll down as… Read Full Review

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★★☆☆☆

“Stay away from this one.”

Written on: 13/09/2014 by Alvarezpw494 (1 review written)

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It was fine until I got to the end, and I'm not sure how times I was told that someone else had my email address. That is the only address I have and this is the first tie I've ever dealt w/your website. Finally I gave up and said forget it and left your site. Then I got an email sent to my email address saying, my review is now has already been put on line. This has been a very frustrating experience !!… Read Full Review

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★★★★★

“CheapOair booking”

Written on: 12/09/2014 by McIntyreaq117 (1 review written)

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I enjoy using cheaperoair booking system to book my ticket. It is so great to provide a comparision of the price and time schedule of different airlines. Booking agents staff are very friendsly, but just sometimes it is hard to get through the line. Sometimes I have to wait for a long time to talk to an agent… Read Full Review

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★★★★★

“What a great way of reviewing products and services !”

Written on: 10/09/2014 by AdelineHayes (1 review written)

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First time I have used this site and very impressed, ideal way of reviewing products and services, holidays, hotels etc. Have a go yourself and let other people know what is good and what is not !… Read Full Review

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★★★★★

“I dont do social web sites,so this was perfect”

Written on: 09/09/2014 by mergo (3 reviews written)

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As i said some of dont do so called social websites and when you get ripped it is the only way to let other other people know what kind bad service is out there , i dont make a habit of moaning but sometimes it just helps to get it off your chest and warn others , i have written to Halfords and am awaiting a reply ,if and when they do i will let you know what happens . I like the fact that there is a web site like this because it makes life easier to check up on companies to see how people… Read Full Review

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★★★★☆

“Mistaken username”

Written on: 07/09/2014

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I have submitted reviews previously but was rejected this time because my username was allegedly wrong.It was not wrong but I have now changed it to satisfy your site… Read Full Review

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★★★★★

“good look up”

Written on: 06/09/2014 by Carrollxx199 (1 review written)

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A friendly website and helpful aid to avoid all those horrible places that make a bad day. A site to study before you are off somewhere even if it's a routine but lengthy journey.Can limit the pain of terrible customer service.Good site… Read Full Review

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★☆☆☆☆

“Crap!!”

Written on: 05/09/2014 by Rebecca254 (1 review written)

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I posted a review with my user name and it automatically gave me another persons name of differing sex.....well done!!!… Read Full Review

By Reviewcentre

Written on: 05/09/2014

Hi there

You would have chosen to leave your review anonymously and then would have been assigned a username automatically for the review. If you dont want this automatically generated username then you can chose your own username.

If you let us know which review it is you're referring to then we will happily change this for you

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★★★★★

“Great for giving feedback on customer service!”

Written on: 02/09/2014 by Jans0 (2 reviews written)

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This is a great site to give reviews on company's, whether it's good or bad!… Read Full Review

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