Hertz Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

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Average Ratings for Hertz

  • Value for Money1.8 stars
  • Overall rating1.8 stars

 

2 Reviews For Hertz

  • screggan 3rd Dec 2008

    Reviewer rating: 0 stars


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    Good Points: Nice service when I picked up the car


    Bad Points: Picked up Alhambra mini van at Dublin airport after flying overnight from the US. When I drive it out of the parking lot the clutch broke down. I had to wait 2 hours for a replacement car. Beacuse I didn't have the full CDW they are trying to charge my credit card '999 for fixing the car, loss of income, etc.


    General comments: I read the terms and conditions of my rental and note that I am responsible for 'routine maintenance and expenses and breakdowns and caused by your (my) negligence or default' . I do not believe I am responsible for the damage caused by the clutch. I believe the clutch was ready to go when I picked up the car. I believe Hertz have a responsibility to provide me with a trustworthy car which they did not do. Hertz are bing totally unreasonable and the dispute has now dragged on 5 months.

  • gslack Rank: Major 11th Aug 2008

    Reviewer rating: 3.5 stars


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    Arranged through Holiday Autos. Car was ready and waiting. Car hadn't been cleaned. Squashed bugs all over the bonnet. No water in the windscreen washer bottle. Hertz rental office was not on a public transport route. Toyota Yaris didn't miss a beat.

Related categories

  1. Car Hire in UK