Whirlpool S20B RSS31 Reviews

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Whirlpool AFG8060 freezer advertised as having a...”

Written on: 06/12/2010 by disgruntled customer 10 (1 review written)

Whirlpool AFG8060 freezer advertised as having a reliable electronic control system. I have had this freezer for just over 3 years and the "reliable electronic control" has started clicking for 3 to 5 minutes every time it tries to switch off, this has continued for a couple of months until it failed. Contacted Whirlpool and was quoted £211.50 to replace the control board, "not a common fault they said" I looked up the model and discovered they fail all the time. Got it fixed by our local… Read Full Review

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★★☆☆☆

“i have had this Fridge Freezer for six years and I...”

Written on: 04/10/2010

i have had this Fridge Freezer for six years and I loved it, colour design, capacity brilliant. However, we have had the same problems as others, first the water stopped, engineer came and repaired and said common problem. Then it started making knocking noise when making ice. In the end we decided we could live without ice but not with the noise, so we turned the ice off. However, the knocking noise returned (not as bad) but still annoying. Then in June the Freezer just stopped working an… Read Full Review

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★☆☆☆☆

“I will never buy another whirlpool product again. ...”

Written on: 12/08/2009

I will never buy another whirlpool product again. First the electronic panel on the s20b rss31 needed replaced which cost 350 it was only 2 years old. With two adult careful owners. Next the water dispenser (internally) broke - more money. Then it broke again and we were told by a service engineer to unsrew panel at bottom and hoover it every month!!! Its a fridge! Now the fridge is warm the freezer alarm goes of constanlty but nothing freezes in it. So thats it we are throwing it out… Read Full Review

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☆☆☆☆☆

“We have had our Whirlpool American style fridge...”

Written on: 09/07/2009 by Greg Owen (1 review written)

We have had our Whirlpool American style fridge freezer for less than 3 years. The fridge alarm started going off as the temperature started to rise. Have had 2 call outs from a local specilaist repairer who having swapped out the thermal cutout switch now advises that it is probably only worth scrapping as any further replacement parts woould be cost prohibitive against a new machine!… Read Full Review

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☆☆☆☆☆

“Rubbish product. Ice maker never worked properly and...”

Written on: 07/06/2009 by laura frankum (1 review written)

Rubbish product. Ice maker never worked properly and engineers have been out 20 times to fix it but it still doesnt work . Now Whirlpool S20B RSS31 is out of guarantee and both the fridge and freezer have stopped working.Only just 4 years old! Disgusting! I will not buy another whirlpool product. My dishwasher is whirlpool and that broke too… Read Full Review

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☆☆☆☆☆

“Their customer service has been terrible, slow,...”

Written on: 11/08/2008

Their customer service has been terrible, slow, patronising and unhelpful for me. Our fridge freezers developed large cracks across the back after less than 4 years. We paid for an engineer to call but it is irreparable. Although we had an eight year guarantee which meant we could replace the fridge at a discount, Whirlpool has added a host of hidden charges which makes the discount virtually worthless. I would NEVER buy another Whirlpool product… Read Full Review

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