Hotpoint RL175 Reviews
Latest Reviews
★★☆☆☆
“Good fridge but rubbish handle”
Written on: 12/03/2013
Pretty much the same experience as everyone else here - the fridge itself is fine but we have had 4 (FOUR!!) handles in less than 2 years. The handles are rubbish - don't buy this fridge for that reason. (read more)
★★★☆☆
“Samne problems with handles”
Written on: 06/10/2012
We bought the Fridge with matching Freezer. To be fair it was excellent value for money for a Fridge of this size but it gets a bit tiring hasving to buy new handles and vegetable trays. I have actually lost count how many handles I have had to buy but it is at least five. I have also bought two crisper trays. Also the drain hole at the back regularly gets bunged up so you find water on the floor. (read more)
★☆☆☆☆
“dreadful build quality”
Written on: 08/09/2012
Looks good but least durable appliance I have ever bought. Trim on one shelf cracked spontaneously at about 14 months. Handle broke at eighteen months £40 -£50 to replace. Cleaning difficult because shelf trims are difficult to remove and harbour moisture. Drainage hole constantly needs unblocking so water accumulates in bottom of fridge. Avoid this fridge it represents awful value. (read more)
★★★☆☆
“Hotpoint Fridge - Beware of 5 year Free Parts Plan”
Written on: 20/12/2011 by Joff (8 reviews written)
The handle came off the fridge (Hotpoint RLS175)because there is a little plastic insert like a big washer that holds the two screws and allows tyhe handle to pull open but retains the handle to the door. It is rubbish plastic quality and it was hardly surprising that this piece just disintegrated. However, no problem, I have a 5 year deal for free parts - not quite what one might think, however! So, after hanging on about 7 minutes and hanging up because I got no answer and then ringing... (read more)
Guest's Response to Joff's Review
Written on: 01/05/2012
We have one at our company and have got through 4 replacement handles so far - no warranty available either as this is business use!
Hotpoint could not have designed a worse handle if they tried (IMO as an engineer).
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Guest's Response to Joff's Review
Written on: 26/07/2012
I'm now on handle numner 4 !! The fridge is out of warranty but even when it was in warranty the first time the handle broke it was replaced free of charge but the second and third I was told we had probably used excessive force and while they would replace the handle it would only be after an engineer had assessed whether excessive force had been used ........... this call out would cost £125 and we all know what his findings would be!!
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★☆☆☆☆
“WHY NOT TO BUY A HOTPOINT LARDER FRIDGE”
Written on: 27/07/2011 by Bob Jones46 (2 reviews written)
Had to buy this model three days before Christmas when old fridge died and we were promised next day delivery on Hotpoint RL 175 - big mistake. FAULTS TO DATE 1. Handle failed within four months 2. Grey plastic shelf supports crack regularly. Shelves need new supports. We are on our third order of supports at £6+ plus postage etc. Fourth set needed 3. Door seal split and failed and now door will not close properly. HOTPOINT SAYS IT NO LONGER SUPPLIES OR MANUFACTURES REPLACEMENT SEAL.... (read more)
★★☆☆☆
“Same old story...handle snapped and bottom tray broken...”
Written on: 16/05/2011
Same old story...handle snapped and bottom tray broken too. Mine also has the added benefits of leaking.... (read more)
★★★☆☆
“The same story. Handle broke a few months into use. ...”
Written on: 23/05/2010
The same story. Handle broke a few months into use. Vegetable bottom draw made of very flimsy plastic - cracked a couple months after purchase. Otherwise the fridge is fine, just a shame that HOTPOINT can't see that such simple and cheaply put right things are putting people off buying their products. And to think that people who make these stupid descisions are probably on a very good salary! (read more)
Harpy99's Comment
Written on: 07/04/2013
Agree. All 4 shelves the plastic trim broke. Called up to just ask for replacement plastic trim under the guarantee to be told its cosmetic? ! It holds the shelf up! Yes, the vast unstockable void is still cold, but thats not quite the point. After a good 4 hours on the phone they sent me a new shelf (just one) out of good will. This included the glass, which was fine. They make absolutely no sense. I'll be trying another brand next time.
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★★☆☆☆
“nice big fridge which we wanted not bad for money,...”
Written on: 28/01/2010
nice big fridge which we wanted not bad for money, very stiff to open we thought something was wrong, handle broke after 9 months they relpaced under gaurantee; new handle broke after 5 months we had to pay for that handle lasted 7 months ,that handle broke today.BE WARNED 4 HANDLES LESS THEN 3 YEARS OLD (read more)
★★★★☆
“Handle has broken twice - Bottom tray very flimsy and...”
Written on: 20/08/2009 by alan slaney (1 review written)
Handle has broken twice - Bottom tray very flimsy and now slit the tray supports have snaped on most of the trays and only 18 months old. Be careful if you are thinking about this Fridge!
All in all a very poor product indeed.
Now purchased a new machine and the Hotpoints down the tip!
(read more)
★★★☆☆
“The Hotpoint RL175 looks very good but we have had a...”
Written on: 30/04/2009 by mputtick (1 review written)
The Hotpoint RL175 looks very good but we have had a number of problems with the handle. After 8 months the handle snapped and hotpoint replaced it under warranty. At the time we said we felt there was a design fault because it was made of plastic and the fridge door holds a significant amount of weight in it (milk, juice, cheese, eggs etc) and as you are pulling against the seal of what is a large door I didn't think the handle was strong enough. They disagreed. Another 8 months on and... (read more)
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Guest's Response to Joff's Review
Written on: 20/01/2012
Just had EXACTLY the same experience this lunchtime, not impressed, would not buy from this company again.