Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
96% of users recommend this
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★★★★★

“Very good communication,Smooth transaction. Very good...”

Written on: 11/10/2014 by billybz (1 review written)

First contacted Mark from Ash cycles via email to discuss various bikes I was interested for my son. Mark was able to offer good information on the various bikes and sizes, he also sent me a sizing chart for the Giant bicycle I eventually bought. Mark was able to offer a good deal on the bike and we were very pleased with the service from start to finish. I paid for the Bike via credit card over the phone and the bike was delivered free of charge within a day or so. Excellent service and I… Read Full Review

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★★★★★

“Dutch perfect tyres”

Written on: 05/10/2014 by AriaReyes138 (1 review written)

Received the tyres very quickly. Well packaged and an excellent friendly service. Plus they were the cheapest place to get the tyres including delivery. Highly recommend… Read Full Review

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★★★★★

“Giant brake spares”

Written on: 04/10/2014 by AMV001 (1 review written)

Rear brake lever seals failed on my brothers Giant xtc, local bike shops say parts no longer available, "oh but we can sell you a brand new brake system for a load of your cash", me thinks that's nonsense a 2 minuet search on Google and we found Ash cycles with pictures and prices of the very parts we needed,ordered on Wednesday arrived Saturday,great service will use again without question… Read Full Review

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★★★★★

“Great service and highly efficient”

Written on: 21/08/2014 by mePhillips479 (1 review written)

Bought a giant escape bike which I ordered on the internet on Sunday evening . bike arrived on Tuesday Very pleased with whole set up and highly recommend as bike was 20% discount compared to my local shop. Very easy to assemble wheel and although adjusting front brakes was a little more tricky would have no hesitation buying from Ash Cycles again… Read Full Review

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★★★★★

“New bike”

Written on: 20/08/2014

I got a great price at Ashcycles on a new Dawes Galaxy. They fitted the right pedals for my shoes and set the whole bike up so it functioned perfectly. It was a great service from a family company and they offer great deals. Its refreshing buying from a family company where you get personal attention… Read Full Review

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★★★★★

“Ash Cycles”

Written on: 18/08/2014 by ryanleegramt (1 review written)

I have been riding for around three years now and have had my fair share of bike failures. I have visited mechanics at Evans Cycles, at Halford Cycles, Brick Lane Bike Shop and various small mechanics. I have found that there are alot of guys that either dont know what they are talking about or simply dont care about the quality of their work. It is great to find AshCycles as their mechanics are top notch. The first broken bike I took to them had a faulty bottom bracket which has stripped the… Read Full Review

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★★★★★

“couldnt ask for more ”

Written on: 16/08/2014 by Malloylv228 (1 review written)

decided to get a hybrid bike after riding a mtb for years, i am intending on commuting on it a few times a week the bike i ordered was out of stock but they where on the phone and email to offer help and advise, turned out the 2014 model was out of stock but if i waited a few days then i could have the 2015 model! thanks will be using again for my upgrade when the time comes … Read Full Review

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★★★★★

“Helpful and quick”

Written on: 13/08/2014

I called the shop late on a Saturday morning to ask about availability of a Defy 0 in medium. The advisor called me back in half an hour to confirm they had some in stockroom. As I was going on holiday in a week, I queried delivery times and was assured I would get delivery before I went away. I ordered on line and left a comment about needing quick delivery. The bike was despatched by UPS on the Monday and I received it at 1130 on Tuesday! UPS allow you to track the parcel on line. The bike… Read Full Review

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★★★★★

“Giant Defy 4”

Written on: 09/08/2014 by 167Peters (1 review written)

Very easy, delivered quickly and well packed. The order tracker was very useful and updated quickly… Read Full Review

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★★★★★

“They went that extra mile!”

Written on: 30/07/2014 by Nai77 (1 review written)

We decided to buy our daughter a new bike very last minute before our holiday. Great bike, cheaper than on other sites and when I spoke to an incredibly helpful lady to explain how quickly we needed it she personally made sure it got put on the UPS van to ensure we had it in time. A very happy daughter, very happy parents and happy holidays! Thanks again… Read Full Review

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★★★★★

“Giant Defy 3 2013”

Written on: 26/06/2014 by kevb66 (1 review written)

Never heard of Ash Cycles before I searched for last years model of Defy 3 on the internet. Saved over £150 against 2014 model and got the colour/spec I wanted. Bike arrived 1 week after order placed on line. It was well packed/protected and only required bars attaching to head-stock and front wheel putting on. All gears/brakes worked perfectly without adjustment. Would definitely recommend them and will look at them next time I need to buy a bike. … Read Full Review

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★★★★★

“Very good service”

Written on: 04/06/2014 by Miles316 (1 review written)

Ordering was very easy when I had to contact the company the guy I spoke to was very pleasant and gave me all the detail I asked for my bike turned up when they said it would very pleased with ash cycles but more pleased with my new bike thanks… Read Full Review

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★★★★★

“Easy and Efficient”

Written on: 27/05/2014 by 418Carey (1 review written)

I am really pleased with my dealing with Ash Cycles. I contacted them initially via email as we do not live anywhere near London. They replied within a day which I was impressed with. They had the bike we were looking for. I called them to order it on Friday, it was bank holiday Monday. Bike came 9.30 Tuesday morning. Well packaged and not a mark on it. Thanks very much, made my sons birthday !… Read Full Review

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★★★★★

“excellent service”

Written on: 23/05/2014 by stut4 (2 reviews written)

I ordered a bike for my sons birthday. This is the first time in a long time when I have ordered something online and there has not been a problem. I ordered on Sunday asking for delivery on any Wed/Thursday/Friday, and the bike arrived 10am Wednesday by UPS. On inspection the bike is in perfect condition and not damaged. Works fine, so hopefully my son will like it for his birthday… Read Full Review

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★★★★★

“Purchase of my Giant TCX SLR 2”

Written on: 22/05/2014 by MartyMcMarty (1 review written)

I spent a lot of time researching and selecting the bike I wanted and then looking for a good deal on it, including local bike shops aswell as internet retailers. Ashcycles seemed too good to be true, not only did they have stock of a bike which is very hard to get hold of due to low availabiliy, but they also had an accessory offer of 15% of the bike value - what a great deal, which couldn't be beaten. I have purchased from the big online bike retailers previously but it was very refreshing… Read Full Review

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★★★★★

“Bicycle purchase ”

Written on: 15/05/2014 by Jasonhicks (1 review written)

Great communication and very pleased with the bike received I will definitely buy from them again thank you… Read Full Review

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★★★★★

“Raleigh Talus 14" Great Online Experience”

Written on: 15/05/2014 by urspek (1 review written)

Prior to ordering the above bike I had never heard of Ash Cycles. I came across them purely by chance whilst I was trying to find a good deal. Having found the bike I was looking for at a brilliant price I thought I'd see if anyone else had had a positive experience. I stumbled across this review site and almost everyone was complimentary about the service they had received. I decided to email the shop at about 10pm on Monday to check whether they had the bike in stock and got a positive… Read Full Review

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★★★★★

“Giant Defy 4”

Written on: 14/05/2014 by TobiasTemple (1 review written)

Purchased over a month ago but only just got round to setting up. Will be used for commuting so wanted a new bike but not necessarily this years model. Found online through Google and is exactly what I wanted - a 2012 model at a much reduced price compared to a 2014 model. Easy to setup and rides beautifully. Thank you Ash Cycles… Read Full Review

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★★★★★

“Amazing service and communication”

Written on: 09/05/2014 by ZebedeeAcidRain (1 review written)

Was amazed how quickly this beauty arrived, such a great service. I took the bike out about an hour after i bought it after fitting the pedals, wheel, seat etc. Can't believe how fast this thing is and how light, the handling too is just amazing, cornering speed is also tremendous, just flies up hills too, and puncture resist tyres as standard, such a good deal, many thanks… Read Full Review

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★★★★★

“My Giant bike”

Written on: 09/05/2014 by ricardo_von_tripoli (1 review written)

Ordered a bike over the phone. She was very helpful and obliging. Bike arrived promptly and in good order. Very good service… Read Full Review

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