Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
From 7 reviews
96% of users recommend this
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  • Customer Service

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  • Value For Money

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★★★☆☆

“Nice bag, average service...”

Written on: 05/06/2014 by Aguirregl17 (1 review written)

Ordered a Vaude bag from them on Tuesday... On the following Monday it hadn't arrived and their website still said "pending" so I emailed them... I was told "Your order should be on processing as it is on our admins side" - what the hell does that mean? However, they despatched it the next day and I had it on thw wednesday, 8 days after ordering it. Great bag at a good price, but poor communication and slow delivery… Read Full Review

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★★★☆☆

“slow service quaility product”

Written on: 06/03/2014 by kuKilgore118 (1 review written)

having recently bought a Dawes Galaxy Classic it took a whole week to arrive after ordering online after several emails and a phone calls I eventually got my bike. The bike was fairly well packaged and assembled but I had to make alterations to the shop assembled parts so that the panniers would sit properly on the carrier which has left the mudguards with two unaligned holes in them which look terrible. once the issue of the carrier had been sorted it has been a thoroughly good purchase which… Read Full Review

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★★★☆☆

“Could be better”

Written on: 31/05/2013

I was happy with the bike once it arrived but felt that I had to chase up the progress of where the payment and the bike was. I used the bank transfer option when paying as the delivery adress was different to the payment address. From doing this I had to ring up to tell them that I had paid, ring again to find out when the bike would be shipped and ring a final time when they sent the bike to the payment address and not the delivery address. When I did contact Ashcycles, however, they did… Read Full Review

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★★★☆☆

“Good price just below average service ”

Written on: 14/09/2011 by m20db (1 review written)

I was looking for my first road bike compared loads of websites and bikes thought a good entry level of bike would be a Claud Butler .I found ash cycles by searching the deal web sites . Had a bargin 2010 echelon for sale so I thought yep have that proberly 40 quid cheaper than any rival . So I went ahead and ordered online on 26/8 on the 29/8 had an email saying sorry the last 2010 had a big dent in frame ,but could 2 alternatives 1 was 2011 model but would be 37 quid more, but it was an even… Read Full Review

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★★★☆☆

“Not the cheapest price on the internet, however they...”

Written on: 01/05/2011

Not the cheapest price on the internet, however they offered a very good deal with extras. The bike is great and it arrived well packaged although, it did take a long time to arrive (well over a week). This mainly being due to the courier company used. Instead of using TNT, which was advertised, they used another company. On hearing that the package would be delivered the next day I took a day of work; only for it not to arrive (it still would have been a full week). I did receive good… Read Full Review

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★★★☆☆

“I ordered the goods on the 30 Mar, the money went out...”

Written on: 14/04/2011

I ordered the goods on the 30 Mar, the money went out of my account 1 Apr and I did not receive the goods until 13 Apr and that was only after I chased them. Good price but I'll be reluctant to use them again if this is their normal level of service… Read Full Review

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★★★☆☆

“Very good service from website through to delivery and...”

Written on: 22/12/2010

Very good service from website through to delivery and a very good price however, i was surprised to have to part assemble the bike myself. Clearly not a massive issue but two hours of work i had not anticipated… Read Full Review

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