Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“The best price that you can find on the net ”

Written on: 17/04/2015 by Jancsoo (1 review written)

Ordered a Raleigh Strada 5 2014, but the shop quickly realized the stock they had, the frame was damaged, so they offered me the 2015 model only an extra £10. I could not let it go. The new bike turned up quickly, assembled it and I am very happy to ride it. Raleigh Strada 5 is very light bike, loved it straight away. Breaks are excellent, the bike is very responsive, not to mention of the subtle and robust look. I think I have to invest in a gold secure bike lock. Found difficult to adjust… Read Full Review

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★★★★★

“What a great online store to find!”

Written on: 15/04/2015 by PaulD3 (1 review written)

I am a sceptic, a worrier and a pessimist. I try not to rely on other people's reviews and very rarely spend large sums of money at an online retailer that I have never either heard of or not used before. However, I am so pleased I found and committed to Ash Cycles. They were quick, professional, polite and helpful. They even seemed to know who I was before I gave them my order number; that's a personal service! I run a small business myself and those attributes make for repeat business and… Read Full Review

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★★★★★

“Very Good”

Written on: 03/04/2015 by 366Keith (1 review written)

Very happy that I decided to go with Ash Cycles the orginal bike I ordered was no longer in stock so they offered me the newer model for the same price! Delivery was fast and there was no hasale with the order. All communication was very prompt and helpful. Would definitely recommend!… Read Full Review

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★★★★★

“Very happy”

Written on: 28/03/2015 by campbell23 (1 review written)

Bought a Giant Defy 1 online which I had been searching for in blue for a while. Was delighted when Ash Cycles had it in stock as it's just up the road for me. Was called the next day saying it was ready and I collected the bike fully assembled this weekend. They fitted the pedals from my old bike for me. Very happy with speed of service and the price. Staff were friendly and helpful… Read Full Review

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★★★★★

“Fast and hassle free!”

Written on: 25/03/2015 by tski5716 (1 review written)

I'd bought a giant talon 27.5 0 online and it arrived within the time I was told the purchase was hassle free and the staff were extremely helpful and pleasant, would recommend ash cycles to anyone, couldn't have been happier with £150 worth of free goods really good service. :)… Read Full Review

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★★★★★

“My first order off Ash cycles”

Written on: 18/03/2015 by Makenaq1978 (1 review written)

the service I received from Ashcycles was very good. I purchased disc brake parts I could not get from the other online retailers, at a very good price. Delivery was very good as was the customer service when I made an enquiry about my order. The only thing I could criticise is, when looking for other components (drive train)they do not seem to have much stock… Read Full Review

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★★★★★

“Fantastic service, excellent bikes.”

Written on: 17/03/2015 by AlanDodd (1 review written)

If you are looking for a new bike speak to the team at Ash Cycles, fantastic service, very helpful and great deals. I purchased a new mountain bike from them last year and a new road bike this year, very pleased with both. Thank you… Read Full Review

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★★★★☆

“A decent supplier”

Written on: 13/03/2015 by Andreas385 (1 review written)

Bike (Giant Rapid 4) was competitively priced, with an excellent range spanning model years 2012-2015. Bike was on it's way within 48 hours of being ordered and on arrival, had been carefully packed. I wasn't happy with the delivery company; the original driver abjectly failed to make a genuine effort to deliver the bike and contact with the delivery company via official channels was abysmal (Delivery had been sub-contracted, contact details didn't extend beyond an answer phone, delivery… Read Full Review

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★★★★★

“Excellent value and service”

Written on: 04/03/2015

Having been let down by another online retailer over the purchase of a Dawes Tanami I saw Ash Cycles were offering one for sale. I phoned and spoke to a lady who went away, checked stock and called me back within 5 minutes to confirm availability. I then placed my order online and collected the bike a couple of days later from APC. I have now had it assembled by my local bike shop and it is brilliant. Thank you Ash Cycles and especially to the person I dealt with… Read Full Review

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★★★★★

“Rapid 3”

Written on: 26/02/2015

very competitive prices and an excellent service from all staff… Read Full Review

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★★★★☆

“Great Price & Service to Match”

Written on: 19/02/2015 by Darkalley37 (1 review written)

I ordered a Giant Talon 2015 MTB from Ash Cycles as they were offering a 15% discount. My order was placed on 10/02/15 and scheduled for delivery on 17/02/15. Despite waiting in all day my bike did not arrive. I checked my tracking details and although the bike had been dispatched from Ash Cycles the courier, APC Overnight, had failed to deliver. I emailed Ash Cycles and she was very apologetic and said the bike would be delivered between 10:00 - 11:00 on 18/02/15. Unfortunately I couldn't be… Read Full Review

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★★★★★

“Giant anthem frame purchase”

Written on: 12/02/2015 by Wren5 (1 review written)

the people I dealt with were both really helpful, in advice the purchase, the very good discount and delivery. Many thanks… Read Full Review

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★★★★★

“Fantastic price and service”

Written on: 03/02/2015 by 418Horton (1 review written)

Ordered a giant trance 2014 model after searching the net for the best price, received an email apologising that the model that i requested was unavailable,but would offer the 2015 model at the same price. Received emails confirming the change to my order and also updated delivery details. Spoke to member of staff on the phone who was very pleasant & helpful. Bike arrived quickly and well packaged. Would recommend dealing with ash cycles to anyone and look forward to dealing with them again in… Read Full Review

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★★★★★

“Great service and great items!”

Written on: 19/01/2015

The support from the staff was incredible and as a student I managed to get a fantastic deal on all the items I bought, they even gave me great advice on which products would be best for the type of expedition I'm going on. The products were delivered today and we're busy putting them together. I'm very happy with the quality of the products and would definitely recommend these guys. I can't thank you enough!… Read Full Review

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★★★★★

“Well worth trawling the internet”

Written on: 23/12/2014 by bouffe (1 review written)

The Giant Rapid 1 has excellent quality build and is everything you would expect.The staff were very friendly and helpful and nothing was to much trouble.The cycle was on offer at en excellent price,I cannot fault the purchase at all.The bike was delivered very quickly and was carefully packaged and travelled totally damage free which I find very re-assuring.All in all first class service indeed… Read Full Review

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★★★★★

“all round excellent service”

Written on: 19/12/2014 by izKeene94 (1 review written)

I purchased my Dawes Hybrid bike through Ash Cycles having spent considerable time 'googling' for the right bike. They were not only very competitive on price (second cheapest) but also took the time to track down the right frame size and follow-up with calls confirmations and advice. the web site was easy to use and the staff really helpful. Delivery was agreed and on time. Highly recommended - real people to speak to and solid advice given. … Read Full Review

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★★★★★

“Excellent price and service”

Written on: 18/12/2014 by Sweb (1 review written)

Delighted with the professional, helpful and friendly service that I received from Ash Cycles.It was delight to deal with a company that clearly knew their products and would actually answer the phone and respond promptly to emails, unlike another online bike dealer that did neither so I cancelled the order with them. Why go anywhere else when Ash Cycles offer both a great price and a great service and the bike arrived as promised and well packed? Thank you - You have restored my faith in… Read Full Review

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★★★★★

“Cheapest, quick, excellent support”

Written on: 16/12/2014 by Tonyp398 (1 review written)

Our son's Santa list changed a little late in the day, where a green bike with a chain and a bell was the only thing he wanted. AshCycles had the model we wanted, cheaper than anywhere else and delivered next day for no charge - just recieved the bike this morning. Thrilled with the service after contacting them to ensure it'd make it in time for Xmas, and getting delivery to an address not matching the billing address. Will use them again for son #2's bike later this year!… Read Full Review

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★★★★★

“Cheaper than other sites and prompt delivery”

Written on: 12/12/2014 by FinleyKeene433 (1 review written)

Needed a new derailleur hanger for my bike, found the same one on this site for about 5 pounds cheaper than ebay and other sites even after including delivery cost. Item arrived quite fast and nicely packaged. Great!… Read Full Review

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★★★★★

“Giant MPH spares.”

Written on: 10/12/2014 by Jabari211 (1 review written)

Required spare parts for Giant MPH disc brakes & was able to get the required parts from Ash Cycles, service was prompt & the parts arrived via recorded delivery. Will keep them in mind for future bike component parts… Read Full Review

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