Ash Cycles Reviews - www.ashcycles.com

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★★★★★
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Latest Reviews

★★★★★

“Ash Cycles are the best”

Written on: 30/06/2015 by mitch54 (1 review written)

After a grim week, ( we both had our bikes stolen.) Ash Cycles were the bright spot of the week. Did not have the ladies cycle I wanted but they soon found the newer version at the same price. Ordered it on Friday and it arrived 0900 hrs on Monday. Assembled it that evening, my wife is now ecstatic. ( if shes happy so am I !)… Read Full Review

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★★★★★

“Great service and really helpful !!!!”

Written on: 29/06/2015 by Stuarthorne1977 (1 review written)

What a brilliant service! Not only do you get a very competitive price but also free stuff! And if you order spares wrong (ie i ordered the wrong innertubes) they will ring to confirm and correct you, incredibly helpful service. d Don't hesitate to order from Ash cycles… Read Full Review

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★★★★★

“Great bike & fast delivery”

Written on: 20/06/2015 by seddis (1 review written)

I ordered a giant hybrid ladies bike (escape 3) which included the option of 10% of free goods, which enabled me to get free mudguards & pannier rack. Delivery was very fast and free (2 days), and when emailing/phoning with questions these were answered. The bike did develop a fault with the peddles (bearings) within the guarantee, and new peddles were sent out without any query. The bike is still working perfectly after two years on (and about 2000 miles) - just had to replace the brake… Read Full Review

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★★★★★

“Ash Bicycles a first class service”

Written on: 18/06/2015

Ordered my Bike on 15/06/15 it was delivered this morning 18/06/15 at 10.30am, I live in a cottage in Cornwall, deliveries are a problem because often they "can't find me" This delivery was fine the driver rang me up when he was near. The bike was exactly as described, still in the manufacturers packaging and assembly took an hour. The price was excellent £65 cheaper than the other internet sellers. Ash cycle's communications are excellent too, I got an email with tracking so from paying my… Read Full Review

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★★★★★

“Superb service. Very competitively priced. High...”

Written on: 02/05/2015 by paul.colliss (1 review written)

Having done the research Ash Cycles were the tops on price for this excellent quality machine. Their ordering and payment process was flawless. I was contacted promptly to say that they could not supply the 2014 version in the 17 inch frame requested but they could do it in the 2015 version at no extra cost. The bicycle was delivered exactly on time. It was a birthday present for my daughter who is over the moon with her new bike. The service I received from Ash Cycles really was second to… Read Full Review

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★★★★★

“The best price that you can find on the net ”

Written on: 17/04/2015 by Jancsoo (1 review written)

Ordered a Raleigh Strada 5 2014, but the shop quickly realized the stock they had, the frame was damaged, so they offered me the 2015 model only an extra £10. I could not let it go. The new bike turned up quickly, assembled it and I am very happy to ride it. Raleigh Strada 5 is very light bike, loved it straight away. Breaks are excellent, the bike is very responsive, not to mention of the subtle and robust look. I think I have to invest in a gold secure bike lock. Found difficult to adjust… Read Full Review

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★★★★★

“What a great online store to find!”

Written on: 15/04/2015 by PaulD3 (1 review written)

I am a sceptic, a worrier and a pessimist. I try not to rely on other people's reviews and very rarely spend large sums of money at an online retailer that I have never either heard of or not used before. However, I am so pleased I found and committed to Ash Cycles. They were quick, professional, polite and helpful. They even seemed to know who I was before I gave them my order number; that's a personal service! I run a small business myself and those attributes make for repeat business and… Read Full Review

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★★★★★

“Very Good”

Written on: 03/04/2015 by 366Keith (1 review written)

Very happy that I decided to go with Ash Cycles the orginal bike I ordered was no longer in stock so they offered me the newer model for the same price! Delivery was fast and there was no hasale with the order. All communication was very prompt and helpful. Would definitely recommend!… Read Full Review

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★★★★★

“Very happy”

Written on: 28/03/2015 by campbell23 (1 review written)

Bought a Giant Defy 1 online which I had been searching for in blue for a while. Was delighted when Ash Cycles had it in stock as it's just up the road for me. Was called the next day saying it was ready and I collected the bike fully assembled this weekend. They fitted the pedals from my old bike for me. Very happy with speed of service and the price. Staff were friendly and helpful… Read Full Review

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★★★★★

“Fast and hassle free!”

Written on: 25/03/2015 by tski5716 (1 review written)

I'd bought a giant talon 27.5 0 online and it arrived within the time I was told the purchase was hassle free and the staff were extremely helpful and pleasant, would recommend ash cycles to anyone, couldn't have been happier with £150 worth of free goods really good service. :)… Read Full Review

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★★★★★

“My first order off Ash cycles”

Written on: 18/03/2015 by Makenaq1978 (1 review written)

the service I received from Ashcycles was very good. I purchased disc brake parts I could not get from the other online retailers, at a very good price. Delivery was very good as was the customer service when I made an enquiry about my order. The only thing I could criticise is, when looking for other components (drive train)they do not seem to have much stock… Read Full Review

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★★★★★

“Fantastic service, excellent bikes.”

Written on: 17/03/2015 by AlanDodd (1 review written)

If you are looking for a new bike speak to the team at Ash Cycles, fantastic service, very helpful and great deals. I purchased a new mountain bike from them last year and a new road bike this year, very pleased with both. Thank you… Read Full Review

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★★★★☆

“A decent supplier”

Written on: 13/03/2015 by Andreas385 (1 review written)

Bike (Giant Rapid 4) was competitively priced, with an excellent range spanning model years 2012-2015. Bike was on it's way within 48 hours of being ordered and on arrival, had been carefully packed. I wasn't happy with the delivery company; the original driver abjectly failed to make a genuine effort to deliver the bike and contact with the delivery company via official channels was abysmal (Delivery had been sub-contracted, contact details didn't extend beyond an answer phone, delivery… Read Full Review

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★★★★★

“Excellent value and service”

Written on: 04/03/2015

Having been let down by another online retailer over the purchase of a Dawes Tanami I saw Ash Cycles were offering one for sale. I phoned and spoke to a lady who went away, checked stock and called me back within 5 minutes to confirm availability. I then placed my order online and collected the bike a couple of days later from APC. I have now had it assembled by my local bike shop and it is brilliant. Thank you Ash Cycles and especially to the person I dealt with… Read Full Review

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★★★★★

“Rapid 3”

Written on: 26/02/2015

very competitive prices and an excellent service from all staff… Read Full Review

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★★★★☆

“Great Price & Service to Match”

Written on: 19/02/2015 by Darkalley37 (1 review written)

I ordered a Giant Talon 2015 MTB from Ash Cycles as they were offering a 15% discount. My order was placed on 10/02/15 and scheduled for delivery on 17/02/15. Despite waiting in all day my bike did not arrive. I checked my tracking details and although the bike had been dispatched from Ash Cycles the courier, APC Overnight, had failed to deliver. I emailed Ash Cycles and she was very apologetic and said the bike would be delivered between 10:00 - 11:00 on 18/02/15. Unfortunately I couldn't be… Read Full Review

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★★★★★

“Giant anthem frame purchase”

Written on: 12/02/2015 by Wren5 (1 review written)

the people I dealt with were both really helpful, in advice the purchase, the very good discount and delivery. Many thanks… Read Full Review

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★★★★★

“Fantastic price and service”

Written on: 03/02/2015 by 418Horton (1 review written)

Ordered a giant trance 2014 model after searching the net for the best price, received an email apologising that the model that i requested was unavailable,but would offer the 2015 model at the same price. Received emails confirming the change to my order and also updated delivery details. Spoke to member of staff on the phone who was very pleasant & helpful. Bike arrived quickly and well packaged. Would recommend dealing with ash cycles to anyone and look forward to dealing with them again in… Read Full Review

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★★★★★

“Great service and great items!”

Written on: 19/01/2015

The support from the staff was incredible and as a student I managed to get a fantastic deal on all the items I bought, they even gave me great advice on which products would be best for the type of expedition I'm going on. The products were delivered today and we're busy putting them together. I'm very happy with the quality of the products and would definitely recommend these guys. I can't thank you enough!… Read Full Review

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★★★★★

“Well worth trawling the internet”

Written on: 23/12/2014 by bouffe (1 review written)

The Giant Rapid 1 has excellent quality build and is everything you would expect.The staff were very friendly and helpful and nothing was to much trouble.The cycle was on offer at en excellent price,I cannot fault the purchase at all.The bike was delivered very quickly and was carefully packaged and travelled totally damage free which I find very re-assuring.All in all first class service indeed… Read Full Review

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