Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Rapid 3”

Written on: 26/02/2015

very competitive prices and an excellent service from all staff… Read Full Review

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★★★★☆

“Great Price & Service to Match”

Written on: 19/02/2015 by Darkalley37 (1 review written)

I ordered a Giant Talon 2015 MTB from Ash Cycles as they were offering a 15% discount. My order was placed on 10/02/15 and scheduled for delivery on 17/02/15. Despite waiting in all day my bike did not arrive. I checked my tracking details and although the bike had been dispatched from Ash Cycles the courier, APC Overnight, had failed to deliver. I emailed Ash Cycles and she was very apologetic and said the bike would be delivered between 10:00 - 11:00 on 18/02/15. Unfortunately I couldn't be… Read Full Review

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★★★★★

“Giant anthem frame purchase”

Written on: 12/02/2015 by Wren5 (1 review written)

the people I dealt with were both really helpful, in advice the purchase, the very good discount and delivery. Many thanks… Read Full Review

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★★★★★

“Fantastic price and service”

Written on: 03/02/2015 by 418Horton (1 review written)

Ordered a giant trance 2014 model after searching the net for the best price, received an email apologising that the model that i requested was unavailable,but would offer the 2015 model at the same price. Received emails confirming the change to my order and also updated delivery details. Spoke to member of staff on the phone who was very pleasant & helpful. Bike arrived quickly and well packaged. Would recommend dealing with ash cycles to anyone and look forward to dealing with them again in… Read Full Review

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★★★★★

“Great service and great items!”

Written on: 19/01/2015

The support from the staff was incredible and as a student I managed to get a fantastic deal on all the items I bought, they even gave me great advice on which products would be best for the type of expedition I'm going on. The products were delivered today and we're busy putting them together. I'm very happy with the quality of the products and would definitely recommend these guys. I can't thank you enough!… Read Full Review

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★★★★★

“Well worth trawling the internet”

Written on: 23/12/2014 by bouffe (1 review written)

The Giant Rapid 1 has excellent quality build and is everything you would expect.The staff were very friendly and helpful and nothing was to much trouble.The cycle was on offer at en excellent price,I cannot fault the purchase at all.The bike was delivered very quickly and was carefully packaged and travelled totally damage free which I find very re-assuring.All in all first class service indeed… Read Full Review

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★★★★★

“all round excellent service”

Written on: 19/12/2014 by izKeene94 (1 review written)

I purchased my Dawes Hybrid bike through Ash Cycles having spent considerable time 'googling' for the right bike. They were not only very competitive on price (second cheapest) but also took the time to track down the right frame size and follow-up with calls confirmations and advice. the web site was easy to use and the staff really helpful. Delivery was agreed and on time. Highly recommended - real people to speak to and solid advice given. … Read Full Review

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★★★★★

“Excellent price and service”

Written on: 18/12/2014 by Sweb (1 review written)

Delighted with the professional, helpful and friendly service that I received from Ash Cycles.It was delight to deal with a company that clearly knew their products and would actually answer the phone and respond promptly to emails, unlike another online bike dealer that did neither so I cancelled the order with them. Why go anywhere else when Ash Cycles offer both a great price and a great service and the bike arrived as promised and well packed? Thank you - You have restored my faith in… Read Full Review

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★★★★★

“Cheapest, quick, excellent support”

Written on: 16/12/2014 by Tonyp398 (1 review written)

Our son's Santa list changed a little late in the day, where a green bike with a chain and a bell was the only thing he wanted. AshCycles had the model we wanted, cheaper than anywhere else and delivered next day for no charge - just recieved the bike this morning. Thrilled with the service after contacting them to ensure it'd make it in time for Xmas, and getting delivery to an address not matching the billing address. Will use them again for son #2's bike later this year!… Read Full Review

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★★★★★

“Cheaper than other sites and prompt delivery”

Written on: 12/12/2014 by FinleyKeene433 (1 review written)

Needed a new derailleur hanger for my bike, found the same one on this site for about 5 pounds cheaper than ebay and other sites even after including delivery cost. Item arrived quite fast and nicely packaged. Great!… Read Full Review

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★★★★★

“Giant MPH spares.”

Written on: 10/12/2014 by Jabari211 (1 review written)

Required spare parts for Giant MPH disc brakes & was able to get the required parts from Ash Cycles, service was prompt & the parts arrived via recorded delivery. Will keep them in mind for future bike component parts… Read Full Review

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★★★★★

“QHD-1 brake pads”

Written on: 08/12/2014 by billy1960 (1 review written)

had trouble getting these pads from any of my local "well known stores" but found Ash cycles on line and BINGO!. Put my order in and with in 2 days i had them.thanks to the adviser from Ash cycles for being so promt and helpful… Read Full Review

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★★★★★

“I have dealt with Ash cycles over the phone and via...”

Written on: 05/12/2014 by kirsty.marchant.14 (1 review written)

I have dealt with Ash cycles over the phone and via email for a range of things recently. They were very friendly and helpful and the items I ordered arrived promptly. I was very happy with both the service and my items and would definitely buy from them again… Read Full Review

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★★★★★

“Great phone service”

Written on: 02/12/2014 by AndrewSheffield (1 review written)

Have used Ash Cycles several times now to buy low priced new bikes and to buy spares. Recently found them very helpful over the phone when my order for new pedals was going to be several months to delivery in suggesting and delivering very quickly an alternative. They were very flexible and friendly over the phone - it was a pleasure dealing with them… Read Full Review

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★★★★★

“bmx bike purchase”

Written on: 13/11/2014 by garykay (1 review written)

what a wonderful company to deal with, super fast delivery and very helpful would recommend and have already recommended to friends and family. will certainly be doing business again with them. … Read Full Review

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★★★★★

“Giant Brake Repair Kit”

Written on: 07/11/2014 by Reina88 (1 review written)

Ordered 2 giant brake repair kits at a discount price. Excellent communication and delivered very quickly. Goods were in good condition and easy to use. Well done Ash Cycles - I will definitely use you again and will recommend you to my friends… Read Full Review

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★★★★★

“Very good communication,Smooth transaction. Very good...”

Written on: 11/10/2014 by billybz (1 review written)

First contacted Mark from Ash cycles via email to discuss various bikes I was interested for my son. Mark was able to offer good information on the various bikes and sizes, he also sent me a sizing chart for the Giant bicycle I eventually bought. Mark was able to offer a good deal on the bike and we were very pleased with the service from start to finish. I paid for the Bike via credit card over the phone and the bike was delivered free of charge within a day or so. Excellent service and I… Read Full Review

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★★★★★

“Dutch perfect tyres”

Written on: 05/10/2014 by AriaReyes138 (1 review written)

Received the tyres very quickly. Well packaged and an excellent friendly service. Plus they were the cheapest place to get the tyres including delivery. Highly recommend… Read Full Review

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★★★★★

“Giant brake spares”

Written on: 04/10/2014 by AMV001 (1 review written)

Rear brake lever seals failed on my brothers Giant xtc, local bike shops say parts no longer available, "oh but we can sell you a brand new brake system for a load of your cash", me thinks that's nonsense a 2 minuet search on Google and we found Ash cycles with pictures and prices of the very parts we needed,ordered on Wednesday arrived Saturday,great service will use again without question… Read Full Review

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★★★★★

“Great service and highly efficient”

Written on: 21/08/2014 by mePhillips479 (1 review written)

Bought a giant escape bike which I ordered on the internet on Sunday evening . bike arrived on Tuesday Very pleased with whole set up and highly recommend as bike was 20% discount compared to my local shop. Very easy to assemble wheel and although adjusting front brakes was a little more tricky would have no hesitation buying from Ash Cycles again… Read Full Review

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