Written on: 28/02/2012
I've just opened an offshore account for the first time as I ma rather belatedly fulfilling a wish to work in France. I have found Nationwide to be both polite and punctual and their efforts to ensure that I had the account opened before moving were admirable, which is why I have taken the trouble to comment here. All too often the "system says no" is the answer but in my case they went that extra mile to get details to me in short order. Well done. (read more)
Written on: 12/12/2011 by TomClithero (4 reviews written)
I've just opened an account with Nationwide having been a customer in the UK and the service if anything is better. The account was opened within two days and I had a letter and statement by the following day. They have sent a statement every time I've made a transaction which is a bit irritating so not full marks but otherwise they have been reliable and quick. (read more)
Written on: 24/11/2011 by RogerAbelman (4 reviews written)
I've been with these guys 6 months and they are quick. I use the online service all the time (overnight UK time) to transfer money to and from checking account in sterling and US dollars and they have processed each transfer without fail the next day and confirmed it online and by post subsequently. The service is ideal if you just want to get more for your buck and don't leave your cash rotting with the clearers making squat. (read more)
Written on: 06/08/2011 by sledgeuk1 (1 review written)
Sent a interest calculation query on their secure sight and they posted the response but failed to advise by secure message. Asked them via secure message to copy and paste their calculation response on the secure site and they replied that they could not do that. Then asked them via secure message to scan and e mail the interest calculation they answered by secure mail as follows. "Thank you for your message In response to your enquiry no we do not have a scanner and we do not use... (read more)
Written on: 04/09/2010 by Eric Randle (6 reviews written)
These guys have given me a pretty good service over the years. That being said I don't ask much of them, I deposit savings here and use my main bank account to do the daily transactions. They've paid decent interest rates consistently provided you watch out for the bonus dropping off. I have recommended them to friends and they seem happy enough with them too. I've tried quite a lot of other offshore banks and building societies and this is the one I have ended up staying with so that... (read more)
Written on: 04/09/2010
Very very disappointed with the inability to transfer monies to a non nominated A/C.given that they only add additional nominated A/C's via written instruction (fax, email,telephone instruction not accepted)
In practice, this made an unforeseen "emergency" transfer impossible.
When I queried this, I was informed that I should have set up the "emergency" nominated A/C when I opened the A/C. (so I'm expected to have the foresight of knowing every A/C that I might need to make a transfer... (read more)
Written on: 31/08/2010 by Peter Case (4 reviews written)
I'm afraid I can't agree with the previous reviewer in respect of the online web site in my experience this seems to be one of the better sites out there. True its relatively simple but that to me is an advantage. I have had no reliablity problems with the site and I use Chrome which I have had a few problems with on other sites. Overall I think this is a pretty good service. (read more)
Written on: 06/07/2010
I just use them for FX deals (I have a dollar account, a euro account and a sterling account.) They've always been pretty good on service for me. The web site's OK, its just a bit tired looking, but the online bank does the job and I think just the opposite than first reviewer about response times, I post in an evening and I have always had a reply by following day I get home. I'm really surprised you've had a different experience I wonder how long you tried them for? I've been with them 4... (read more)
Written on: 12/05/2010
I too have opened an account here, and compared to others offshore they turned round the application process quickly (I had to wait a month at another provider before they got it right). I did notice the rates will drop because it is all up front the same as my mortgage deal - but it is all up front and not hidden in the detail as others do. I left my previous offshore bank because they launched a new product with a better rate that was available to new customers only and would only let me... (read more)
Written on: 13/04/2010
I opened a 3 year lifetime account. Fine the first year at 6.4%. I was then hook, line and sinkered with a 'catch' in which the interest dropped to a paltry 0.20%. Rang them up, and I was reminded it was in the print and the 'onus' was upon me to notice this 'catch'.
Swept up in everyday life, I barely find ten minutes to watch telly a week let alone read all the details that come through my door.
Saving with Nationwide is fine, but you have to be on your toes with them.
Disappointed. (read more)
Written on: 28/12/2009
Been with them 3 years. Don't confuse them with a clearing bank, this is an IOM subsidiary of the UK Building Society and is a 'Savings-Only' operation.
Transfers in and out in Euro (to France) work fast and well, their intermediary Euro Clearing bank does not add extra charges for transfers.
Phone banking is always polite and friendly, never super intelligent, but has improved - everyone is in the IOM. They did responded formally and properly to my one complaint. My friend uses Internet... (read more)
Written on: 16/12/2009
Having been very happy with the service offered by Nationwide in the UK, we opened an offshore account with Nationwide International, assuming that the service would be equally good. We have been bitterly disappointed: they do not offer full Internet banking services, responses are slow to arrive, and the platform they use is unreliable, which means that you cannot access your account half of the time. Try someone else! (read more)
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