New ID London Reviews
Latest Reviews
★☆☆☆☆
“Avoid at all costs - Terrible service, poor images, Awful.”
Written on: 04/03/2013 by Charbear53 (1 review written)
Originally booked into the Westfield studio, which closed down before our session. No-one bothered to re-book this for us, luckily I double checked out appointment to then find this out. When I did manage to re-book it I was met by a very rude and arrogant male member of staff (John Princes Street location) before being dealt with by a female who was a lot friendlier. The day itself was not a wonderful experience. It was OK. The lady that re-booked us was lovely, hairdresser didn't say a... (read more)
★☆☆☆☆
“RIPP OFF !!! FAKE !!! RUDE STAFF !!! NOT WORTH ANY...”
Written on: 21/01/2013
Deal in KGB Deal was absolutely mistake !!! They ripped off our money .THIS IS SCAM COMPANY !!!! Not impressed with hair cut ,make up and photos.CHEAP SERVICE, they just touch your hair and face in cheap way , rude rude staff , BE AWARE WITH ANY NEW ID STUDIO !!!!!! They are SCAM !!!!!!! They manipulating with people very well and then you see that your card is clear !!! DO NOT TAKE ANY DEAL WITH NEW ID STUDIO !!!!! SCAM AND FAKE !!!!! (read more)
★★★★★
“Great Makeover but expensive images”
Written on: 20/11/2012 by notetaker (1 review written)
Great quality makeover with New ID. The only think you need to know is the prices of the prints that are all on the New ID website but to give you an idea the 5 x 7 print is 50 pounds, the 12 x 16 is 99 pounds and the biggest that is 20 x 24 is 249 pounds. One negative on CD is 100 pounds and a full CD of 20 is 1400 pounds. As you can see from that the images are rather on the pricy side although the actual cost of the makeovers is very low and starts at 20 pounds if you want makeup and a... (read more)
★★★★★
“A lovely gift from my friend”
Written on: 10/11/2012 by beckyjames (1 review written)
I had such an amazing time at the Birmingham branch of New ID when I went there for a makeover. The voucher was a gift from a friend that I got for looking after her dogs while she went on holiday, I was in two minds to start out with but after I had a look at the website I thought it looked like just what I needed, I have been walking around with the same look for as long as I can remember so as I have a friend in Birmingham so I went to stay there the day before and took advantage of the... (read more)
★★★★★
“Makeover and great gift idea”
Written on: 04/11/2012 by thecalculator (1 review written)
I was trying to figure out what to get my daughters for Christmas when a friend of mine told me that she is getting her kids vouchers to get makeovers. I had a look at New ID online on her advice and thought it was an amazing idea. If you pay before you go for the shots New ID match the amount you put down so I decided to get them each a voucher and put two hundred pounds toward the prints for them that range from fifty pounds to two hundred and forty nine. I then decided that I would go and... (read more)
★★★★★
“Makeover at New id”
Written on: 31/10/2012 by hankejane (1 review written)
I went to New ID for my makeover and from the experience I had I think it is fair to say that I rate them pretty highly. The good things are that the makeup is great, I love New ID cosmetics, they last for ages and they come in really cool shades, the way the woman did my makeup was great. She did a chart for me that detailed what she put where, I have brought all of the products that she used on me, to be fair my makeup does look a lot better than it used to but it is not really like she... (read more)
★★★★★
“Sucessful makeover at New ID”
Written on: 25/10/2012 by cassyopinion (1 review written)
New ID is a great company if you want to get a really good haircut and look and feel great! This was one of the most uplifting experiences I have had in a while and it certainly gave me a much needed boost to my ego! I have been using New ID cosmetics for few years now, they are very long lasting and surprisingly affordable. I found out about them when my sister when and had a makeover with New ID she brought some home with her and I tried them and then brought some online. I was really... (read more)
★★★★★
“Deluxe Makeover at New ID”
Written on: 22/10/2012 by reddingbox (1 review written)
I found the deluxe makeover to be very successful at New ID. I went on the recommendation of a friend and after I had read so many positive reviews online about them. One of the few negatives things that I have read about this company is that there is often a lot of time that you are in the salon but not doing anything. After I purchased the voucher online I phoned to make the appointment and asked if they could recommend a day to me where I would not be left hanging around as I can’t... (read more)
★★★★★
“Mum to be shoot”
Written on: 06/10/2012 by helenmiller (1 review written)
I got a Mum to be photoshoot at New ID after a friend put me onto them. I only paid twenty pounds for it direct of the new id site and that included some software for the computer to make novelty items out of your photo, a very warm welcome with consultation where you get to sit in a one on one situation and ask questions about the day, you get a make-up application session where you get to try out and wear all of the amazing new id cosmetics and you get dry hair styling on top of that and... (read more)
★★★★★
“Huge improvement at New ID”
Written on: 27/09/2012 by spalding77 (1 review written)
I had a deluxe makeover at New ID a few years ago and to be honest it was not that good. The salon was a bit chaotic and I was there for about six and a half hours, nobody told me about the wait time and the hard sell was just awful. My sister took me again last week, she had two gift vouchers for the place and I was not looking forwards to it in the least. However it was completely amazing. We were in and out in less than four hours. There was no hard sell, the salon was spotless and the... (read more)
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Showing 1 - 10 of 195 Reviews
★★★★★
“Great makeover and photoshoot”
Written on: 25/09/2012 by Annafish (1 review written)
Pretty much everything was perfect when I went to New ID to take part in a makeover and photoshoot. I was told on the phone by the lady that took my booking that it could be very busy as I was going on a Saturday and I could expect to be there for up to six hours and to take food and a book. As it turned out I was only there for four hours. I booked on the New ID website as I could not find a better deal for this anywhere else online and turned up half an hour early. First of all you get a... (read more)
★★★★☆
“A good makeover with New ID”
Written on: 17/09/2012 by greensmith (1 review written)
My New ID makeover went pretty well. I enjoyed being in the salon, the makeup was great, I was overwhelmed with how well they did my hair and the photoshoot was a really wonderful experience. The down sides to the day were that a large proportion of the time in the salon is spent waiting around for the staff t be available to do your hair, makeup and take your pictures and I had to wait over an hour to see the prints. The value I thought was very good as I only paid fifty pounds for the... (read more)
★★★★★
“A great New ID Makeover”
Written on: 15/09/2012 by daviesashley (1 review written)
Having a makeover with New ID great. Not only was I looking forwards to receiving the prints that I had painstakingly chosen from the viewing session when I left I felt that I had made some new friends, found a great hairdresser that I will be using from now on and learnt a lot about makeup to boot! I found New ID online and as soon as I saw the before and after shots page I was sold. This experience has re-launched my enthusiasm for hair and makeup that has been sadly lacking as a busy mum,... (read more)
★★★★★
“Great thing to do if yo stick to a pre planned budget”
Written on: 08/09/2012 by penswift (1 review written)
First of all in terms of customer service I think this place is fantastic. It salon is easy to find, it is clean, you get a warm welcome when you walk in, the staff are efficient and dealt with my booking on the phone and booking me in when I got there with a smile and with ease. There were people on hand the whole time I was there if I wanted anything or if I had any questions even though everybody was very busy with the salon packed full of customers. Even though it was packed everybody... (read more)
★★★★★
“Enjoyable makeover experience ”
Written on: 06/09/2012 by pinkcherry (1 review written)
My makeover at New ID was very enjoyable. I was impressed with ninety percent of it. The best parts about it were that it was easy to book online and there was a lot of very useful information on the website. I found it easy to get all the information that I needed. The receptionist was welcoming and told me all I needed to know about the makeover. I liked the lady that did my hair immensely she was very experienced and helped me to chose a style that I would easily be able to do myself. I... (read more)
★★★★★
“Makeup lesson and a Makeover ”
Written on: 20/08/2012 by bingopoker (1 review written)
Second visit to New ID was just as good as the first. Fist time I went for a makeup lesson that I got as a gift and enjoyed it so much I have treated several of my friends and family to the same thing and they have loved it just as much as I did. I learnt a vast amount during the lesson and finally got my head around how to do evening style makeup that is something that I always struggled with before making a right mess of my eyes on a fairly regular basis. Its funny because with the right... (read more)
★★★★★
“A veryy successful makeover”
Written on: 14/08/2012 by messyeater (1 review written)
I also had a super time at New ID. I went to have makeover after a rather long illness. My sister brought me the voucher that I found out later cost fifty pounds. She thought that I could do with a moral boost and she was not wrong. It did me the world of good and it was a huge lift to see myself looking good again after months of looking dreadful. I think that the New ID makeovers are just as good as they say they are going to be, they do work some kind of miracle and it does do every... (read more)
★★★★★
“I loved New ID and want to go again”
Written on: 30/07/2012 by thegrill (1 review written)
I totally digged having a makeover with New ID, it was wicked and I can’t wait to go again. I am not really a big fashion person and that was half the reason that I decided to go and have this experience to sort of give me a jump start into looking better and boy did it work. First off I got there, after the voucher that I got online came and I phoned up and booked the appointment. On the phone they told me about a roll over deal that I had missed online. This is where you put the money... (read more)
★★★★★
“Incredible makeover ”
Written on: 23/07/2012 by Coldfan (1 review written)
I thought the makeover I had with New ID was pretty incredible really. I loved the salon as soon as I got in there. They were playing some really cool music. There was Bucks Fizz if you wanted it and hot drinks that were just perfect for yet another cold and rainy day! The chick on reception was well friendly and she also seemed really enthusiastic about the makeover as well, even though she must have explained it to other people about a million times. To me she acted like every person she... (read more)
★★★★★
“New ID”
Written on: 16/07/2012 by allymaidment (1 review written)
My thoughts on New ID Website Easy to get around. Lots of information. Easy to compare the different products. Terms and conditions laid out. Great little video clips Booking Easy, choose a deal online, get a voucher and info pack through the post, phone up and book. Could not be more simple. Deals Very good last minute deals to be had on the New ID website. I like the role over deal that doubles your money when you pay up front to buy the prints. Salon Very nice, lots of fun, nicely... (read more)
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Showing 11 - 20 of 195 Reviews
★★★★★
“A makeover to be proud of.”
Written on: 14/07/2012 by plasterharris (1 review written)
When I first heard about New ID I thought having a makeover sounded like a lot of fun. Then I checked out their website and to be honest the makeovers as so cheap I thought the quality would be no good. I mean really you can go there and just come away with your free print and no more so they are only getting twenty five pounds out of you to do your hair and makeup, put you in front of a photographer and give you free Bucks Fizz. My expectations going in were very low, but when I came out... (read more)
★★★★★
“New ID Makeover photoshoot!”
Written on: 11/07/2012 by lindsaysinger (1 review written)
New ID do really good makeovers. I had not heard of them before my friend brought me a voucher to have a makeover with them. The first thing that I did was to check them out online to see what it was all about and I was amazed how cheap the deals are. They do have some pricy ones that include a lot of pictures but most of them are around the twenty five to forty pounds bracket. To be honest I was not expecting much from it at that price. It was a great pleasure to find out that you get such... (read more)
★★★★★
“Nine and a half out of ten for New ID ”
Written on: 03/07/2012 by somethinggold (1 review written)
New ID made me look amazing in my makeover and gave me so much help and advice on how to make the best of myself it has given me way more than just some incredible pictures of me, it has given me a lot more confidence in general. I got to the salon at about twenty past ten, this was twenty minutes late because my train was late, so I had to wait for my experience to start until 11am because I missed my spot but during that time I was given lots of things to read and lots of free drinks.... (read more)
★★★★★
“New ID, I loved it”
Written on: 24/06/2012 by rubberalice (1 review written)
I chose my New ID package from the list they have on their website. After a lot of deliberation I chose the Deluxe makeover because the celebrity one does not include a haircut and I was in desperate need of one. My deal included welcome consultation, professional makeup application, professional haircut and blow dry and finish, professional photoshoot, free 12 x 8 print and free drinks (alcoholic if you want them) and the deal was fifty pounds. This sounds like an amazing bargain but you... (read more)
★★★★★
“Could not have loved it more! ”
Written on: 18/06/2012 by spraygun (1 review written)
I could not have been happier with my New ID makeover, it all went really well from start to finish. The voucher was easy to book online and then it was simply a case of phoning up to make an appointment. The lady on the phone told me that often the salon is quite busy and you have to wait to get the different elements of the makeover done. I was very grateful for her honesty and took along a book to read but as it turned out fifteen minutes was the longest that I had to wait for anything. I... (read more)
★★★★★
“I had a really fantastic time at New ID”
Written on: 13/06/2012 by thepayday (1 review written)
I had a really fantastic time at New ID when I went there for a makeover last month with my friend Wendy. Wendy brought the voucher for the makeover online and at the time there was a two for one deal on and she invited me to go with her. I was thrilled. I had never had a makeover before and was very interested to find out all about it on the New ID website. I found the website very comprehensive and loved the video clips that show you what to expect. The salon, we used Manchester, was very... (read more)
★★★★★
“I got exactly what I expected at New ID - it was...”
Written on: 11/06/2012 by misssreynolds (0 reviews written)
I agree with Bugaddict. I am amazed that the New ID is getting a bad review and on top of that I would be interested to know what Andascot1 paid for the voucher. My visit to New ID came about when a work colleague told me that she had been and she had only paid fifty pounds for the voucher. I am not sure who anybody can think they will get their hair and makeup done, get free drinks, (champagne or bucks fizz) get a private photoshoot with a professional photographer and then all of the... (read more)
★★★★★
“Very nice atmosphere at New ID ”
Written on: 04/06/2012 by yatesinskates (0 reviews written)
I went to New ID not really knowing what to expect. I have read mostly good things about them online but you never really know what it is going to be like until you go yourself. I did not expect to enjoy it anywhere near as much as I did. I have never exactly been an aspiring model but I have to say that I did feel like a model when I was having my pictures taken. The wind machine and the backgrounds and the flash of the camera, it was all very exciting and I can see why girls want to be... (read more)
★★★★★
“Deluxe Makeover with New ID ”
Written on: 30/05/2012 by petrawilliams (1 review written)
I recently had a Mum to Be photoshoot with New ID it was totally wicked. My mate told me about it, this is my first time pregnant and it is really important to me to have pictures to show my baby of me being pregnant because I love looking at the photos of my mum when she was pregnant. It might sound daft but like every kid when I was little I thought I was adopted and then when my Mum said I don’t think so and took me up into the loft and pulled out her shots it was a really bonding... (read more)
★★★★★
“I loved New ID ”
Written on: 25/05/2012 by bugaddict (1 review written)
I am a bit surprised to read that last post after my experience with New ID that was totally fantastic. I found New ID online and thought it was a superb idea. I expected it to be really pricy but that was not the case at all. I got a great deal directly off the New ID website. I checked the other experience sites and could not find it cheaper anywhere else. I phoned to book once I had the voucher and the guy on the phone was really nice and told me about the roll over deal. I chose to take... (read more)
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Showing 21 - 30 of 195 Reviews
★☆☆☆☆
“Shocking. Not what they promised and no concern.”
Written on: 07/05/2012 by andAscot1 (1 review written)
Not what was promised!! “I think the concept is absolutely brilliant, so I could not have been more dissapointed when the service I received was not what I had been sold. I had ordered a makeover as a surprise for my partner and when I placed the order I was told adding a photo-shoot would cost no more money. I then went to pay over the phone and was told they required a deposit upfront, so I was quite confused when they then proceeded to take the full payment upfront on top of the... (read more)
★★★★★
“Ricahrd and I at New ID”
Written on: 07/05/2012 by kingandqueen2 (1 review written)
I got draggeda long to New ID by my husband of all people. He got us a makeover and photoshoot for two as an anniversary present. This is most unlike him and I have no idea where he got the idea from but I knew that I was not really into being in front of a camera. I look dreadful in photos and spend most of my time trying to avoid the lens, but I was in desperate need of a good hair cut and iw as pretty interested in having my makeup done by a professional once I had seen the before and... (read more)
★★★★★
“I really loved my New ID makeover ”
Written on: 02/05/2012 by luckyladyb (1 review written)
I spent a blinking fortune on prints after my New ID photoshoot, but I don’t care, they are amazing and I look amazing in them! That is the most outrageous thing I have done for years and it felt really nice to treat myself, not only to a great deal of pampering, and a stunning new hair cut, but to some beautiful reminders of how amazing I can look. Everybody that has seen my pictures is blown away by them. I brought three 20 x 24 one for my bedroom, one for my lounge and one for my... (read more)
★★★★★
“New ID - can't wait to go back again ”
Written on: 23/04/2012 by pinktowns (1 review written)
Yesterday I enjoyed my first ever makeover and photoshoot with New ID and I had a ball. What a fantastic experience. I was so nervous about going to have this done, I almost bottled out when it came to going in but the second you get through the door you feel like one of the family. I am not sure the last time I felt that welcome in a place. When it comes to staff the New ID team really would take some beating. I had the Deluxe makeover and that includes having your hair washed and cut,... (read more)
★★★★★
“Romantic Makeover ”
Written on: 15/04/2012
It took a bit of persuasion to get my husband to come and have a his and her makeover at New ID with me. I don’t think it was having the pictures taken he had a problem with it was more the makeup that was worrying him, I don’t really know why he thought they were going to turn him into a drag queen but I am pretty sure that was his biggest worry. In the end he was very impressed with it all, he liked the hair cut and he was impressed with the way they shaped his eyebrows even if it di... (read more)
★★★★★
“I love New ID Make-overs ”
Written on: 13/04/2012 by tinamariejones (1 review written)
I read quite a lot of reviews on New ID before I chose them for my new look and some amazing pictures of myself and I can honestly say from my own personal experience it is not hard to see why they get such amazing reviews. I thought the service at New ID was second to none and I came away feeling very glad that there is such a thing as the internet these days where you can get lots of other people’s opinions, goods and services before you choose. Gone are the days where shoddy goods and... (read more)
★★★★★
“Very impressed with New ID ”
Written on: 09/04/2012 by hannasays (1 review written)
A great big hearty thank you and congratulations to New ID for giving myself and my partner such an amazing time during our Deluxe Makeover. Other than a long delay between having our photos taken and getting to see them in the viewing session the day could not have been better. My partner and I were very impressed with the professionalism of New ID and its staff members and would like to specifically point out that during our visit we came across no heavy selling tactics or hiding costs. We... (read more)
★★★★★
“My husband and I loved New ID ”
Written on: 22/02/2012 by badmemory (1 review written)
I was more than satisfied with my deluxe photos shoot for two at New ID last month. I went with my husband who was fairly reluctant to go to stay the least and it took me a long time to get him to agree to it, but even he had a fantastic time, probably largely due to the free Bucks Fizz you get during the makeover and he said he would go again and has even got some of his friends and their wives to go, if you knew Robert you would know that this is nothing short of a miracle. We were made to... (read more)
★★★★★
“No hard sell at New ID”
Written on: 15/02/2012 by blingkings2 (1 review written)
I have had three makeovers now but only one of them was with New ID. I had one years ago that was really bad, and after that experience I was never going to go again, the company were really nasty and basically shut you in a room until you agreed to part with all of your cash, who wants that? Then a few years ago I went again with a friend of mine who said that she had used that company before and they were really good. I have to say that the pictures were way better than the other place... (read more)
★★★★★
“New ID Makeover and photoshoot ”
Written on: 06/02/2012 by nickersgirls (1 review written)
The only thing that was not totally great about having a makeover with New ID was that the salon was so busy and I had to wait ages to see the photographer and then ages again to see the photos but – I must point out – because it is only fair, that I was warned when I phoned up and booked that this would be the case if I went on the Saturday that I chose. For me that was the only day I could go so I had no choice but if you don’t like waiting around I would advise you to go on a week... (read more)
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Showing 31 - 40 of 195 Reviews
★★★★★
“I had a wonderful makever and photoshoo at New ID”
Written on: 03/02/2012 by rightandleft (1 review written)
I was very impressed with New ID for several reasons. The first of which is their website, it is a great website and very easy to get around and I was very impressed with how much information is on there and how the makeover options, deals, prices and terms and conditions were laid out in a way that was easy to see. I found the booking process to be hassle free and I was very impressed with the customer service department who took my booking over the phone. I was given a very warm welcome... (read more)
★★★★★
“I love New ID”
Written on: 25/01/2012 by slackbladder99 (1 review written)
A friend of mine went to New ID after she broke up with her husband who ran off with a younger woman. She was in some sort of state about it and she thought it would cheer her up and it certainly did, it gave her a lot of confidence as well and as she got the CD of the pictures rather than the prints she used them on a dating website and now has a guy that is way nicer than the guy she was with in the first place. I went for no reason at all really, I was just so impressed with her pictures... (read more)
★★★★★
“superb experience ”
Written on: 24/01/2012 by lisalector (1 review written)
My Deluxe Makeover with New ID was really amazing. I have never had a makeover before so I didn’t have a lot of idea what to expect. I found a lot of information on the New ID website and I also found a lot of reviews on here and on other sites that gave me lots of really useful information but I still couldn’t really imagine what it was going to be like and even though I have read a lot about how friendly the staff were I was still not that sure. I am not very confident in front of... (read more)
★★★★★
“Burlingtons and New ID studio on the a-list”
Written on: 16/01/2012 by pictureme (1 review written)
I have now been to Burlingtons salon and New ID studio twice and the second time was even better than the first. The experiences i have had have been very personal ones. They listen to what i wanted, take amazing photos, worked with me to make sure I was happy with the final product, and have never told me they could not make it happen. I have only had wonderful experiences at Burlingtons and New ID studio. I have been going to there for a year and thank goodness I found them. A friend at... (read more)
★★★★★
“The best makeover in town”
Written on: 14/01/2012 by spikey77 (1 review written)
I am the type of person who never goes anywhere else than the girl who always does my hair, until I came here with my friend who had become a regular. She convinced me to come here and give them a try with the added bonus of a photoshoot in a studio. That sounded great to me. I sat down with very little idea of what I wanted but I did inform them that I really needed it to be a low maintinence style, something that I could keep control of myself once I had gotten home. After giving me the... (read more)
★★★★★
“New ID studio the best pictures”
Written on: 12/01/2012 by madtoni (1 review written)
I was tired of having lackluster results at other salons, so I decided to try Burlingtons and New ID studio. The thing what I liked about this place was that not only was it a rather snazzy salon but they can give you a complete professional makeover. SO rather than just getting your hair done you can have your make up done also maybe even have a lesson it what you should and should not do. But as with any new salon I was a little bit nervous but I needn’t have been because with much... (read more)
★★★★★
“A great salon and photo studio”
Written on: 10/01/2012 by eagles79 (1 review written)
Burlingtons and New ID studio is the best. When I went there they managed with some ease to update my cut, perfected my colour and they seemed to just get me and know and understand what the look I was going for. I made it clear that I am already getting my hair prepped for spring time which will be upon us quicker than anyone can think. So the colour that I went for was a gorgeous walnutty brown base colour and blended in highlights. They were not overly contrasted and chunky in fact they... (read more)
★★★★★
“A busy single Mum at New ID”
Written on: 10/01/2012 by windowshopper99 (1 review written)
Being a single Mum with a full time job does not leave me much time to do anything, so when my friend suggested I had some me time and had a makeover I thought it would be great but knew that I would never fit a five hour trip to New ID into my schedule. Not one to be put off by anything however I had a look at the New ID website and instantly liked what I saw. I found the Beauty on the Go deal that was only twenty five pounds and included a welcome consultation, professional make-up... (read more)
★★★★★
“Proffesional makeover and photoshoot”
Written on: 09/01/2012 by erniep (1 review written)
I went to Burlingtons and New ID studio over four months ago and didn’t put a review on line about them because im not that kind of person who does reviews. I was just online and looking at what deal I was going to have as I was booking my next appointment with them and I clicked on a review site and saw a couple of bad reviews for them and after the day that I had spent with them I thought I should have to put finger to button to say my piece. Burlingtons and the New ID studio gave me a... (read more)
★★★★★
“New ID studio no1 in my book”
Written on: 04/01/2012 by dayofbliss (1 review written)
A really big thank you to all of you at Burlingtons and New ID studio for everything you've done for me. Words can't express how much I appreciate you all for being genuine people. I look at my pictures daily just so I can relive my day all over and I say to myself that I'm glad I chose Burlingtons and New ID studio for my first ever makeover and photoshoot. I went to Burlingtons and New ID after two other hair dressers had put my hair in such a bad state. I had the worse experience ever. My... (read more)
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Showing 41 - 50 of 195 Reviews
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Charbear53's Comment
Written on: 04/03/2013
Completely agree with the above. Please avoid and spend a little more money on a professional company. Complete waste of time and money, awful photos and horrific make-up.