Hillarys Blinds Reviews - www.hillarys.co.uk

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Latest Reviews

“Awfull service”

Written on: 12/05/2017 by Fairreview111 (1 review written)

I would not recommend anyone to buy from Hillary's blinds. Sales people quote the price based on surrounding of your house. Very poor after sales service. Faulty goods supplied, took them one month to fix it after constant chasing. … Read Full Review

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“Fabulous shutters”

Written on: 11/05/2017

My new shutters for all rooms front of house have just been fitted and they are fabulous. Brilliant white they look classy and expensive. They have been admired by my friends. The whole process was problem free from the quote,through measuring and fitting. I made a few alterations and this was no problem. The fitter did a great job and they look perfect. I was given good advice on how to open and close and clean shutters. They are custom made to measure so took a while to make but were well… Read Full Review

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“Hillarys blinds”

Written on: 05/05/2017 by sylv1e (1 review written)

Service is appalling. I bought electric blinds in 2014. They have NEVER worked. They promised to put it right if I would be patient while they produced new parts for the poorly functioning plastic that holds the wires. They have never returned. When I rang, they now want to charge me to put right what was wrong int he first place. DREADFUL COMPANY - avoid at all cost… Read Full Review

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“Awful.....go elsewhere!!”

Written on: 23/04/2017 by justwantdecentservice (1 review written)

The fitter arrived 2hours late. When I called to ask where he was he said he'd moved me to afternoon slot....without telling me! He was quite annoyed when I questioned him about it and said 'well the appointment was made a long time ago' Unbelievable!! Vertical blinds in the kitchen look great, the venetians throughout the rest of the house are poorly measured,gaps everywhere, but the quality of the blinds themselves are ok but they should be for that price. When the job was finished he never… Read Full Review

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Sylv1E's Response to justwantdecentservice's Review

Written on: 05/05/2017

I had a similar problem. The fitter broke by mother's oil lamp on first visit and second visit he scratched my chair back. Appalling company. Dont use at any cost. Cost me £6000 to have blinds that have never worked and I am told will break if I do try to use the remote!!

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“My apt was booked between 12 and 3pm. I admit I...”

Written on: 14/04/2017 by 190Barrett (1 review written)

My apt was booked between 12 and 3pm. I admit I arrived back home at 3 minutes past 12 - 3 MINUTES late - to find that the person from Hillary's had been and gone. I phoned straight away to say I was 3 minutes late to be told, the person would not come back (bear in mind my time slot was between 12 and 3...). I find this totally unacceptable. The company has lost out on a possible big order - there is plenty of competition out there and I find the customer care is just not there… Read Full Review

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“Appointment slot given was 3 hours”

Written on: 05/04/2017 by Ged.D (1 review written)

given appointment slot of 3 hours between 3-6pm. Stayed in and no one turned up. They phoned up at 8pm seeking another appointment......I am afraid my toime is to valuable for this nonsense. Gerry… Read Full Review

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“After Sale Service ”

Written on: 24/03/2017 by Shilohb174 (1 review written)

Used Hillarys on a recommendation. Unfortunately the service and product are not up to standard and the after sale care is a joke. … Read Full Review

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“2,400 Pounds for second hand blinds”

Written on: 22/03/2017 by Excorgi2901 (3 reviews written)

Our conservatory is of standard as said by both the sales man and the so called expert fitter. The blinds were supposed to be made to measure, some joke they look like they have been from a cancelled order. I have got no where with Hillary's who threatened to take me to court for with holding payment. Do not use Hillary's, ask your friends and neighbor's. I wish I had… Read Full Review

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“2,400 Pounds for second hand blinds”

Written on: 22/03/2017 by Excorgi2901 (3 reviews written)

Our conservatory is of standard as said by both the sales man and the so called expert fitter. The blinds were supposed to be made to measure, some joke they look like they have been from a cancelled order. I have got no where with Hillary's who threatened to take me to court for with holding payment. Do not use Hillary's, ask your friends and neighbor's. I wish I had… Read Full Review

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“Love my new shutter”

Written on: 16/03/2017 by morethanhappy21 (1 review written)

Wow my bedroom looks like it should be shown at the Ideal Home Exhibition. The new bright white shutters look fantastic. They've been fitted perfectly and look so expensive and great quality. I'd shopped around and Hillary's provided the most competitive quote. They were reliable and arrived on time and as arrange. I received my quote on the first visit so no delay and was able to place my order straight away. If there was one negative it would be the wait for the shutters to be fitted. But… Read Full Review

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“Sloppy measuring selection and fitting”

Written on: 12/03/2017 by churchwell (1 review written)

This is the second occasion we have used Hillary's. Not up to the standard of the first purchase both from the type of product design selection and measurements by the sales lady and the untidy fitting by the fitter. Not at all satisfied with the finished buy of 4 blinds… Read Full Review

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“Product good but beware ”

Written on: 12/03/2017

Hillary adviser was very friendly and knowledgeable but beware , he said we needed to pay the full amount for the blinds on placing the order . This is incorrect . Orders up to £ 750.00 you pay the full amount , if they are over £ 750.00 you still pay £ 750.00 up front with the balance payable on fitting . Be aware also of their so called special offers . We responded to their Winter Sale offer of 50.00% off . This was misleading as it was only 50.00% off their " Top of the Range Blinds "… Read Full Review

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“Very good quality and service.”

Written on: 07/03/2017

I have recently had roman blinds and curtains fitted to my bay bedroom window. Great choice of colour, fabric and design. Even though I find Hillarys expensive, they do provide good quality goods.The curtains are thick and a lovely material. My living room and dining room also have roman blinds provided by Hillarys which were fitted 10 years ago now and they still look great. Happy and helpful advisor. The fitter got on with the job on the day and left the area clean and tidy. Nothing negative… Read Full Review

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“Poor quality shutters”

Written on: 03/03/2017 by Mayac13 (1 review written)

We purchased shutters for our bathroom and bedroom four years ago. The bathroom has been fine but we have had nothing but trouble with the bedroom. The paint keeps cracking. We have had panels and individual shutters replaced several times but the same thing keeps happening. The fitter has been fantastic but the product is definitely substandard which is very disappointing as these shutters were expensive… Read Full Review

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“Very professional and job well done !”

Written on: 27/02/2017 by AubrieLewis-Alt (1 review written)

Staff were very polite and professional ! Thank you for the advice and the shutters look great !… Read Full Review

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“We are still waiting!”

Written on: 24/02/2017

We had our curtains fitted on the 23rd of December just in time for Christmas. The fitting was done perfectly including the curtain pole supplied by yourselves. Unfortunately no finials were supplied for the pole which was mid pine in colour. Our advisor said he would arrange to get the said finials sent out to us. To date these have not arrived and we would like them to finish off the curtain pole you supplied. Kindly give this matter your much needed attention. Warmest regards… Read Full Review

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“AWFUL - TAKE YOUR MONEY THEN SAY UNSUITABLE”

Written on: 20/02/2017 by Daviny162 (1 review written)

I needed some roof window blinds. Having booked an appointment to have someone come out I took time off work for the 3hr appointment! Hillary's man measured up and we chose the blinds which he immediately quoted for. We chose to call Customer Services to place the order - at this stage I was told I needed ANOTHER visit by a surveyor this time to re-measure the windows and that this would be up to another 10 working days BUT that to even organise that I had to pay in full for the blinds which… Read Full Review

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“Service and Quality”

Written on: 17/02/2017 by amberley74 (1 review written)

We did not know anything about Hillarys but had a a brochure through our door in Sussex. We had just bought a new flat in London and wanted new curtains. WE contacted them and got a convenient appointment for sales advisor who was very friendly and professional. It took the just two weeks to get the curtains ready. Karol who came to fit the was superb. He was so meticulous and tidy. We had kept our vacuum cleaner ready to tidy up after the fitting but did not need it!! I will recommend Hillarys… Read Full Review

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“Delighted”

Written on: 14/02/2017 by ChristineIrisC (1 review written)

I have just had new blinds and runners fitted throughout the house and ready made curtains for the living room, dining room and master bedroom. Both myself and my husband are absolutely delighted with them all. Our advisor/ fitter was brilliant, so knowledgeable and helpful with everything, really, really pleased. would definitely recommend Hilary's, the quality is brilliant… Read Full Review

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“Hillary's don't want customers!”

Written on: 13/02/2017 by Hamiltonlx484 (1 review written)

Cannot get Hillary's out to my property never mind asking what the quality of their products are like! The reps for my area don't work evenings or weekends which means I have to take time off work despite the Hillary's website offering the option of both evening and weekend appointments. Therefore if you want to become a customer you must fit into their schedule, they won't fit into yours - am sure another organisation will be happy to have my business… Read Full Review

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