Hillarys Blinds Reviews - www.hillarys.co.uk

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Latest Reviews

“Disappointed with problems”

Written on: 03/12/2016 by hpArmstrong446 (1 review written)

My mother and son used Hillarys as had seen some blinds they liked. My mother is 88 and the cord holding the wooden slats was so tight that it broke on first use - fitter returned but still very stiff and mum just sits in dark as unable to move slats up - cord is so thin it cuts your hands. My sons large blind fell down on first use and then the single small blind in the kitchen came down along with the pvc of the window side where blind had been fitted. If the blind was too heavy for window… Read Full Review

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“BRILLIANT BLINDS”

Written on: 30/11/2016 by AaliyahSkinner (1 review written)

I have had these fitted in three properties over the last decade. They are always perfect: The fit is exact. The range is great and I would heartily recommend Hillarys to everyone thinking of installing blinds… Read Full Review

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“quality of shutters”

Written on: 21/11/2016 by FelixJordan (1 review written)

The quality of the shutters is EXCELLENT. The time that it took to have a survey completed and to have them measured up was very efficient and very professional. The surveyor and the installer were very friendly professional and polite. As well as being very efficient. We would highly recommend Hillary shutters to friends and family. The organization of the installation coupled with the speed and preciseness of the installation was truly unbelievable. It has added to the value of our home and… Read Full Review

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“Love my shutters”

Written on: 17/11/2016

From start to finish it was a smooth process. I arranged for someone to come and give me a quote. He arrived on time with a range of products. I order shutters. The fitter came as arranged to do the measuring. He gave me some additional advice. He gave me a date for fitting. He arrived on time and fitted them in less than two hours. He also removed all the packaging and cleaned up (though he only created a little bit of dust from removing some skirting board so the shutters were flush with the… Read Full Review

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“Wow”

Written on: 17/11/2016 by Slade1965 (1 review written)

We were never happy with our bay window dressing. The shutters have transformed the way they look now. Even though they are white they make the Room feel cosy. They are so simple to operate. The fitting is superb.We are very satisfie with the workmanship and would use Hilary's again… Read Full Review

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“Hillarys advisor never even turned up... wasted my day off”

Written on: 31/10/2016 by Huffman492 (1 review written)

Please avoid this company at all costs. I took a day off work to attend an appointment on a Monday afternoon, and the adviser failed to show up. He didn't even care to call that he needed to cancel, or was running late. When I called the customer service line a few hours later I spoke to a slightly aloof-sounding lady who offered me to 'cancel the appointment' on my behalf - well, it never happened, did it?! Honestly, don't bother. There are so many other - better, cheaper, friendlier, more… Read Full Review

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“Really Bad blinds”

Written on: 29/10/2016 by Maureras264 (1 review written)

Avoid this company at all costs. Upfront payment means if you are not satisfied with the service or product they take weeks to refund you. They did not provide a suitable product and refuse to provide a refund for a blackout blind because no-one is available in the area to collect it for two weeks. The fabric of the blind is not secure and falls out from the side, and the blind does not stay down. There are huge gaps around the top and side of the fittings. Refunds cannot be given until the… Read Full Review

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“WORST COMPANY EVER - DO NOT USE”

Written on: 14/10/2016 by 1962Fallon (1 review written)

DO NOT USE THIS COMPANY IF YOU WANT TO AVOID THE WORST EXPERIENCE EVER!! I placed an order for perfect fit roller blinds for £450.00 on the 11th August which until today I still have not received!! When I placed the order I was told it takes up to 2 weeks. When I still have not heard back by the 1st Sep, I called the company and was told there was mix up with order but it will be processed now and I should get a call from the guy who will fit the blinds in a weeks time. One week passed and I… Read Full Review

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“Rubbish Blinds from your Company”

Written on: 09/10/2016 by derekwilliam (1 review written)

I purchases blinds from your company costing more than £600 pounds. Over the years I have had to replace every one because the plastic runners have simply disintegrated making them quite useless. I would certainly advise any potential customers to avoid any purchase if they expect the blinds to last… Read Full Review

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Derekwilliam's Response to derekwilliam's Review

Written on: 11/10/2016

Bit surprised that Hillarys have not made any comment regarding the failure of their blinds but maybe it does indicate the type of company that they are, they simply sell rubbish and cannot be too bothered.

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Hillarys.co.uk's Response to derekwilliam's Review

Written on: 13/10/2016

Hi, Really sorry to hear this, I'd like to look into this for you, If you could send your Customer Number or full address to us and I'll take a look for you, Lauren.

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Derekwilliam's reply to Hillarys.co.uk's Comment

Written on: 14/10/2016

What do you wish me do. unless I have a direct contact with her, my letter will probably end up in the waste bin like your blinds. Having spent more than £600 on rubbish I would expect your Company to take some positive action and not just simply make some excuse for selling me rubbish.

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“poor service”

Written on: 08/10/2016 by Bryant212 (1 review written)

I paid a deposit of over a thousand pounds for my blinds nearly six weeks ago and am still waiting for a fitting date. I have made several phone calls to their customer service [ho ho ho] department but no one seems to care. They are keen enough to take your deposit money however. My advice is "go elsewhere where the company values your custom"… Read Full Review

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“ Didn't even keep appointment”

Written on: 03/10/2016 by DeirdreTaylor13 (1 review written)

Waited in for hours for Hillarys representative to measure for new blinds and he didn't turn up. No phone call to apologise for no show. I phoned three times and each time was the same excuse - they couldn't contact their representative on his mobile phone. I've use Hillarys for over 30 years but I won't be using them again… Read Full Review

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“Fantastic”

Written on: 02/10/2016 by Amelia16 (1 review written)

Super service. Choosing the blinds was made so easy with the help of the Advisor. The price was the very best and they were delivered and fitted on time. The new blinds are so easy to operate and look great. I will definitely use Hillarys if I need any more blinds… Read Full Review

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Hillarys.co.uk's Comment

Written on: 13/10/2016

That's great to hear, so pleased you're happy with the service you received. If there's anything else we can do for you, please just let us know. All the best, Chris

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“Read all the negative reviews before you commit to...”

Written on: 01/10/2016

There’s not enough space for me to emphasise my disappointment and dissatisfaction with the installation of curtains to my bay window, but, here’s just one issue regarding the extent of the shoddy workmanship in my catalogue of unacceptable mistakes. Installing the £80 luxury corded swish track into a square bay window was probably a two man job, but, as the fitter worked alone he used a hack saw to sever the track through the middle in order to fit it in two separate halves and it looks… Read Full Review

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“Customer Services Non Existing ”

Written on: 27/09/2016 by sach_1999 (2 reviews written)

I spent a lot of time researching where to buy my shutters for my new home and decided to go with a trusted name rather than the smaller companies both local and online. I spent £3000.00 with them which was approximately £800-900 more than online / local businesses as I thought I would pay for the safer option should anything go wrong. Three months to wait, can’t wait I thought! Well the day arrived (Friday) for install, I called them the day before to confirm as I didn’t get hear from… Read Full Review

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“Very disappointed. Poor value for money , poor finishing”

Written on: 26/09/2016 by GandWW (1 review written)

We recently ordered two sets of curtains, a Roman blind and a venetian blind. The price quoted was expensive but we thought it would be worth it to have bespoke items made. How wrong we were. In terms of value for money I would give Hilary's 1 out of 10. You can buy much better quality curtains off the shelf or get them made elsewhere at a fraction if the price of Hilary's . Our curtains , weren't that wide - each window was approx 2.2mtrs wide, yet each if the curtains was stitched up… Read Full Review

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“Verticle blinds for bifold doors.”

Written on: 25/09/2016 by 17Morrow (1 review written)

The agent we brilliant quick to measure,informative and found what I was looking for in quality and colour. He promised an approximate delivery and fit and true to his word it all happened as stated. He called to advise that due to unexpected meeting he couldn't comfortably do the original appointment but came to us that evening to fit so we weren't disappointed. Brill Quick clean and expertly fitted. They look an absolute treat. Makes the room look bigger amazing. So pleased I'm now gradually… Read Full Review

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“Bay Window Blinds”

Written on: 20/09/2016 by JaylahRasmussen416 (1 review written)

Very pleased with the new bay window blinds in our front downstairs room and front bedroom, which afford us more privacy, and save us the hassle of having to change curtains over every season and draw them morning and night. The patterns are very pretty, the blinds are easy to manipulate, either by closing them or drawing the whole blind to the side when needed, and they offer very good screening. The man who fitted them was on time, polite, efficient, and left everything clean and tidy. We… Read Full Review

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“Blinds and Curtains”

Written on: 16/09/2016 by Birbeck (1 review written)

Brilliant curtains and a lovely colour blind. Really pleased with the purchases. They have made my home so comfortable. Fitter even fitted a new curtain rail to replace a hopeless one. The curtains were steamed and finished to perfection and the material and weight is just purfect. They look so expensive and were very reasonable. The blind finishes a new kitchen and is everything I wanted… Read Full Review

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“They cant even measure the right length”

Written on: 13/09/2016 by AustinClancy182 (1 review written)

I ordered some blind and curtains from Hillarys. The blinds were fine but the curtains were far too short by 7cms and the rail which was out up by the agent isn't straight. I contacted the agent who eventually came out to look and resubmitted repeat curtains at the correct length. Some weeks later I was telephoned and told the fabric was no longer available so did I want to chose something else. I waited for someone to visit with fabric books. He turned up with one book and none of the colours… Read Full Review

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“Excellent service and product”

Written on: 13/09/2016 by sandraknowles (1 review written)

Excellent adviser and installer. A great range of shutters to suit all situations. The shutters arrived on time and were fitting on the date specified. We would highly recommend the company. The final product was exactly as we had envisaged therefore the adviser listened very carefully to what we required and delivered… Read Full Review

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