RED Driving School Reviews

★★★★☆
4.2 / 5
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81.0% of users recommend this
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RED Driving School
RED Driving School

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Latest Reviews

★★★★★

“Professional instructor - Nejoum Mehuldeen”

Written on: 24/04/2017 by charlesleema (1 review written)

Nejoum was very understanding and professional trainer. With her help, I was able to pass. She encouraged me when I have doubts. Will definitely recommend… Read Full Review

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★☆☆☆☆

“Rude, two face, filthy liars and irresponsible”

Written on: 24/04/2017 by zqMassey165 (1 review written)

Red driving school is the WORST driving school in the world the instructors are too demanding, rude, two face, filthy liars and irresponsible(my instructor did not come for my driving test and he never informed me of that,as a result I missed my test). The customer service team is clueless (they did not even know where to make a complaint) and worst of all is the complaints team, they never listen also very uncooperative and biased. Just to talk to complaints team took me over a week.I would… Read Full Review

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★★★★☆

“happy with Red”

Written on: 22/04/2017 by Firashazzaa (1 review written)

Red is a very good learning school. The staff offer to me a flexible lessons, even when I had changed my driving test appointment they could find alternative, and they changed the lessons immediately. The instructor was very friendly and supportive he help me a lot and made me more road informative.thanks for all of you… Read Full Review

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★★★★★

“Perfect, precise and efficient”

Written on: 21/04/2017 by ashkan_comp (1 review written)

I absolutely recommond red-driving school to every one who whant to become experts in driving. .. specifically my instructor  was so handsome, perfect and expert instructor that can help you be more efficient, comfortable and enjoy with yourself on driving times. Hereby I woild like to thanks all staffs in Red Co. Specially the person I dealt with , my friend, that learnt me patient, respect to rules and friendship. Thanks in advance… Read Full Review

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★☆☆☆☆

“Intensive driving course is an absolute joke!”

Written on: 21/04/2017 by CarolinaCochrane (1 review written)

I booked a 45 hours one week intensive driving course. In the en of all it took me 4 weeks to only do 20 hours. My instructor was cancelling all the time even though he knew I was very short on time and I needed to pass quickly. 3 days prior my exam I only had 20 complete hours of driving. He cancelled another 5 hours of my training and I had to look for another instructor to get me through my test. The intensive driving course is a pure waste of money. Finally, i had to cancel my test and… Read Full Review

Unknxwn's Comment

Written on: 24/04/2017

Similar thing happened to me! I didn't even get to meet my first instructor because he delayed my lessons for over a month. Second instructor up and quit after a few of my lessons as well. The company still haven't assigned me a new instructor and its been over 2 months. When I called the company they just said it's not their fault he quit or cancelled lessons as the Instructors are technically "self employed". RED is a joke, they offered absolutely no solution for me.

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★★★★★

“Brilliant Teaching From Paul”

Written on: 21/04/2017 by vemanamanu99 (1 review written)

the person I dealt with (Aldershot Area) has been a fantastic instructor. He is just not an instructor but becomes a literal friend when teaching and his methods are some simple and reliable. I passed with ease and on the day of my exam he made me laugh like nobody did to ease of my nerves. He is the best in the area and I always believe that he is going to place responsible and sensible drivers on the road always. RED has been brilliant to recruit and have people like the person I dealt… Read Full Review

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★☆☆☆☆

“Poor student support ”

Written on: 21/04/2017 by Aniqah (1 review written)

I am writing this review informing people not to drive with RED. They seem to be lacking in ethos regarding the treatment of their students. The instructors have free reign when it comes to charging or not charging for cancelled lessons, they lack consideration when it comes to special circumstances. When contacting Red themselves they only have policies regarding payments and finances, but then seem to give complete independence to instructors with everything except payment and finances. This… Read Full Review

Unknxwn's Response to Aniqah's Review

Written on: 24/04/2017

I agree! I didn't even get to meet my first instructor because he delayed my lessons for over a month. Second instructor up and quit after a few of my lessons as well. The company still haven't assigned me a new instructor and its been over 2 months. When I called the company they just said it's not their fault he quit or cancelled lessons as the Instructors are technically "self employed". They just kept saying its not their fault and they can't do anything to help, even though they say (quote from website) "We are certainly not trying to be the cheapest Driving School! We believe the old saying: You get what you pay for, and are determined to ensure all our customers receive value for money. " ABSOLUTE JOKE RED.

Disgusting that on their website they say "We emphasise to all Instructors joining RED how important customer service is. We want our customers to be completely satisfied and when things do occasionally go wrong, we strive to sort things out quickly." because they definitely did not treat me like this. No solution after 3 months now.

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★★★★★

“R.. reassuring E.. everyones D.. doubts (Great...”

Written on: 20/04/2017 by Darren291 (1 review written)

After a bad experience with bad instructor who ditched me after a first time fail (10 minors and 1 serious)not to mention he swindled me out of driving hours and a lot of hard earned money I found it hard to put my faith in and find a company willing to take me on put me through another test, as you can imagine I was gutted and felt lost with no idea what to do next that was until I found ..RED.. after trying several other instructors I called the customer services and explained my whole… Read Full Review

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★★★★★

“Couldn't ask for more”

Written on: 20/04/2017 by Bchester (1 review written)

I've just passed my driving exam from the first attempt. I was lucky to have my lessons. He does his job very professional, he is patient, smart and communicates very well. I will recommend him to all my friends without any doubt. He understood I already had lessons and picked up very quickly what I needed to improve on and encouraged me to go for my test. Honest and such a pleasant guy highly recommended… Read Full Review

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★★★★★

“Great experience! ”

Written on: 20/04/2017 by em_tr (1 review written)

I opted for automatic lessons as having previously had a few lessons in a manual car with a different diving organisation I felt this would be the best fit for me. I didn't feel confident driving a manual and opted for Red as it was a big organisation recommended by a friend. I was given instructor who was fanatastic from the start to finish - from my first lesson introducing herself and getting to know you, to the last when I passed first time! She was supportive throughout, especially when… Read Full Review

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★★★★★

“Perfect Instructor”

Written on: 18/04/2017 by Vamanu (1 review written)

I've just passed my driving exam from the first attempt. When I started I had no knowledge about driving whatsoever, but I was lucky to have my lessons with Shahid Ali. He does his job very professional, he is patient, smart and communicates well. I will recommend him to all my friends without any doubt. Thank you Shahid!… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on your first time pass and thank you for the nice review and recommendation. Best wishes for your future driving.

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★☆☆☆☆

“Disappointed, let down , disgraceful ”

Written on: 18/04/2017 by 159Wood (1 review written)

Booked and paid for 6 driving lessons for my sons 17th birthday present. On the day of his first lesson, I text the instructor to confirm the lesson and he said he could no longer offer the lesson as he is starting up his own business and leaving Red. However we could use his new company when he starts up in two weeks. There was no appologes, all he was interested in was telling me that he was cheaper than Red and how much he charges. My son was really up set and disappointed, I feel we has… Read Full Review

By Red Driving School

Written on: 19/04/2017

Thank you for your feedback. I am sorry for any inconvenience. Please call RED Customer Service to see if we can help with your son's progress. Obviously, that particular instructor is no longer with us.

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Unknxwn's Comment

Written on: 24/04/2017

Totally agree! And I'd want everyone to know what a terrible experience I had with them too, as your experience was not an isolated one!

I didn't even get to meet my first instructor because he delayed my lessons for over a month. Second instructor up and quit after a few of my lessons as well. The company still haven't assigned me a new instructor and its been over 2 months. When I called the company they just said it's not their fault he quit or cancelled lessons as the Instructors are technically "self employed". They just kept saying its not their fault and they can't do anything to help, even though they say (quote from website) "We are certainly not trying to be the cheapest Driving School! We believe the old saying: You get what you pay for, and are determined to ensure all our customers receive value for money. " ABSOLUTE JOKE RED.

Disgusting that on their website they say "We emphasise to all Instructors joining RED how important customer service is. We want our customers to be completely satisfied and when things do occasionally go wrong, we strive to sort things out quickly." because they definitely did not treat me like this. No solution after 3 months now.

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★★★★★

“A + fantastic company”

Written on: 17/04/2017 by Paulcm77 (1 review written)

I contacted numerous company's to arrange a block booking of 10 hours at short notice .red was the only company that could fit me in as I had a test booked already. My first lesson was on Friday evening and my test was on the following Tuesday. My instructor was a wonderful muhammed (morley) he was polite punctual and persistent. Tbh I was struggling and doubt I would've passed muhammed realised this and very early on the Sunday morning he got an extra 2 hours in for me.made all the difference… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on your test success and thank you for the nice review and recommendation. Glad to be of service. Best wishes for your future driving.

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★★★★★

“Amazing instructor”

Written on: 17/04/2017 by Choate53 (1 review written)

I have had the best experience with RED. Before booking i was wary as there is a negative stereotype with big driving schools. They are pricier than the average independent driving instructor but the service RED give is phenomenal. The online modules are so helpful if you are unsure on any aspects of the road and the card you are given with lesson objectives are so helpful. Nice checklist just like the test paper. My instructor is so nice. She was calm and kind made me have so much confidence… Read Full Review

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★☆☆☆☆

“Worst experience; no resolution.”

Written on: 16/04/2017

Hired an instructor through them. I didn't even meet him after a month of trying to arrange a lesson. I complained and they found me a new instructor. Had 2 lessons with him then he suddenly left the company and dropped me, called the company and they said there's nothing they can do as it "wasn't their fault he quit" and I'll just have to wait for another instructor to be free. Over 2 months ago now. They also wouldn't offer me anything to say they're sorry for the terrible experience I've had… Read Full Review

By Red Driving School

Written on: 19/04/2017

I am sorry to read of your experience. I hope after a shaky start, we can help you achieve your goal. Please remember that should you be dissatisfied, we operate a no-quibble refund policy for lessons not taken. If at any time you are not happy with the service received from your instructor please call RED Customer Service and we will be happy to investigate.

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Unknxwn's Comment

Written on: 24/04/2017

I did call RED Customer Service, and like I said "called the company and they said there's nothing they can do as it "wasn't their fault he quit" and I'll just have to wait for another instructor to be free.".

I was refunded the money we had paid for lessons not yet taken but when you consider how much I had already spent on lessons taken, it is disgraceful and disgusting that your company did not do more, because I can do nothing with those lessons as I have not progressed since then, and I still have not heard back and been given a new instructor either so what is the point. I have made no progress towards getting my driving licence thanks to your company, but you still have over 200 pounds of my money.

Also, your website says you do the best to sort out problems, but in the end your service was terrible and you have still done nothing to help me.

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★★★★★

“Booked short notice of test and passed first time!”

Written on: 16/04/2017 by JayandKelly (1 review written)

My nephew had a bad experience with an independent driving instructor who appeared to be trying to get as much money as he could from lessons and then not teaching the basics. We had already booked the practical test and were concerned that the original instructor would not facilitate learning opportunities. It was then that I decided to try RED driving school. We were taught by LLOYD CLIFF of the Woking Surrey area who was amazing. My nephew had an initial 5hr package which is standard due to… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on your nephew's first time pass and thank you for the nice review and recommendation. Best wishes to you both..

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★★★★★

“Encouraging, supportive and amazing ”

Written on: 16/04/2017 by Baiba222 (1 review written)

Passed first time. Marlon Jarrett my driving instructor was very supportive and calm. First driving lesson I knew that I will learn how to drive with him. I had fear from driving and speed and Marlon was able to help me to overcome this. Always asked if I'm ready for next step and was very patient with me when I made mistakes. Always have good instructions in manner that was easy to understand and gave references that were easy to remember. I passed my driving test with senior examiner Marlon… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on your first time pass and thank you for the great review and recommendation. Best wishes for your future driving.

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★★★★★

“Very good instructor”

Written on: 15/04/2017

I am extremely satisfied with a Very good instructor. I have been a driver in a different country and passed my test first attempt at Hendon, london. I had 2 other independent instructors and it was obvious they did not care if I pass or not, they simply wasted time to get more money of me. I had a week to prepare for practical test and he saved me with intense training and his caring approach. I recommend it to anybody who is in need of caring instructor… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on passing your UK test at the first attempt and thank you for the review. Best wishes for your future driving.

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★★★★★

“Reliable, professional and encouraging”

Written on: 14/04/2017

After being let down by 2 other potential instructors from different companies who cancelled at the last minute, I wasn't very optimistic about how it would go with RED. Luckily, however, I was completely wrong, and my instructor in Barnet was punctual, kind and calm, and gave me the confidence that I could pass the test while also giving my lots of constructive feedback on what I needed to improve on. I felt I really knew lots of different road conditions in the area and got the practice I… Read Full Review

By Red Driving School

Written on: 19/04/2017

Congratulations on your first time pass and thank you for your kind words and recommendation. Best wishes for your future driving.

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★★★★★

“Amazing man, excellent instructor! ”

Written on: 14/04/2017 by pauncornelia (1 review written)

I never thought I will learn how to drive and, even more, that I will enjoy it! I previously had a really bad experience back home when, after more then 40 hours of driving, I fell my driving test after 5 minutes into the exam. I said to myself that I will never be able to drive and even the thought of getting behind the wheel made me feel uncomfortable and gave shivers down my spine. However, against all my instincts, I decided to give it another try and book some driving lessons. And that… Read Full Review

By Red Driving School

Written on: 19/04/2017

Thank you for the very nice review and I wish you well with all your future driving endeavours.

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