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Written on: 20/11/2014 by Baxterdx305 (1 review written)
this company is acting in a deceitful and underhand way. They happily sell you a boating holiday. When you pay for it, the payment all goes through smoothly. Then they tell you the terms and conditions. That's the part where the jaded staff member rattles off 45 terms and conditions at a rate of knots without pausing for breath. There is no opportunity to speak during this. The customer invariably agrees to said terms and conditions only to find out weeks later that the company have fleeced… Read Full Review
Written on: 18/08/2013
10/08/13-17/08/13 the boat was great to handle wonderful high level steering position,the boat it`s self was a little on the shabby side it has had quite a few knocks and bashes it is in need of a refit the condition of the boat doesn't match the the price of £1400 pw alphacraft boat yard is a little untidy hose pipes and other sorts of pipe laying about the staff are very good very helpful and friendly on the boat there was freeview tv great picture a playstation dvd player hair dryer fridge… Read Full Review
Written on: 13/08/2013
I just want to warn people about hiring a boat from Sanderson Marine Craft in Reedham. Although we booked the boat via Hoseasons, the problem we encountered was the boatyard, not Hoseasons. When we collected the boat, the boatyard owner had us sign the hire document before we had had chance to check the boat over properly - with hindsight, we were too trusting and agreed to this. However, we regretted it because the boat was filthy, the bedding, which was supposed to be clean, was also filthy… Read Full Review
Written on: 28/06/2013 by Goldcap (15 reviews written)
We have had boating holidays before as two couples so this was nothing new. However, we did book well in advance with BarnesBrinkcraft (one of the more established companies on the Broads) and having studied the various options in our chosen price range settled for the craft Rexmore 1. Booking on-line went smoothly and the administrative procedures all worked well, we were asked our estimated arrival time (13.00) and advised that the boat would be ready at 14.00hrs. As it was we boarded at… Read Full Review
Written on: 24/05/2011
I am writing to express my frustration at the incompetence i have experienced with Hoseasons for booking and paying for a boat.
I booked a boat with them for a week in Aug 2011 and paid a deposit of £50.
In May i attempted to pay the balance by debit card but their system was not working properly, i tried again the next day but again it was not working properly. I finally paid through online banking and directly into the account no. they gave and quoting my booking no, the money was taken out… Read Full Review
As rated by our community of reviewers
" Taken advantage of - big disappointment " Read More
Written by Tracey2312
" Terrible " Read More
" A+ booking. " Read More
" Excellent customer service " Read More
Written by kiwifamily
" Hoseasons. : the extra charges they don't tell you about! " Read More