The Wedding Collection, Hornsea Freeport Reviews

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★★★★☆
4.5 / 5
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Latest Reviews

★★★★★

“Fantastic service!”

Written on: 22/05/2014

I came to the Beverly store a little apprehensive, as being a bigger built lady i was worried how i might be treated in the wedding shop as it is usually skinner girls teritories. However, as soon as i came into the shop i was treated wonderfully! The service was fantastic and staff were so friendly and helpful. It certainly put the doubts straight out of my mind and i was able to fully enjoy the experience of trying to find my wedding dress and that is just what i did! I cant thank the ladies… Read Full Review

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★★★★★

“Perfect for Prom dress”

Written on: 01/03/2014 by Medeiros188 (1 review written)

Visited on the off chance with my moody teenager.She tried on several different dresses and was in to the swing after the first one. It was a relaxed visit with no pressure to purchase.The staff were brilliant and very helpful.I wish I found it for the first two but will return with the last one .We bought a beautiful dress at an excellent price… Read Full Review

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★★★★★

“perfect every time”

Written on: 22/10/2013

I have visited this shop many times for a good trying on session. Its a great place to start for any bride to be wanting to try a mixture if styles on without any pressure to buy. Every member of staff that had served me over the visits were fabulous. So friendly, helpful and most importantly honest. I bought my dress on the anniversary sale weekend. No intention of actually buying one due to not having a date set but never the less when you find your dress and at a great price it had to be… Read Full Review

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★★★★★

“Perfect!”

Written on: 02/09/2013

I came into the shop on Sunday having decided on a whim that I needed to go and try dresses on despite already having one. I can not fault this shop at all. You made this such a lovely experience. Nothing seemed too much trouble, you were patient, attentive and so helpful. Thanks to you I found my perfect dress and will feel like a princess on my wedding day. Thank you so very much!… Read Full Review

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★★★★★

“A really good shopping experience”

Written on: 29/08/2013

I was really impressed by the service from the staff and the time she took to find the right dress. Early on she encouraged me to try on a variety of dresses, and I'm really glad that I did as the one I fell in love with would not have caught my eye on the hangar. … Read Full Review

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★★★★★

“I can sum it up in one word "amazing"”

Written on: 04/08/2013 by j1jo (1 review written)

I went to have a look for a bridesmaid dress for my brothers wedding and instantly found it. The service was amazing so helpful, kind, caring, honest and nothing is too much trouble. All of the staff I have seen and spoken to were lovely. I will go out of my way to ensure my wedding dress and bridesmaid dresses are bought from them for my wedding Aug 2014. Reasonably priced dresses, beautiful quality what more can I say but perfect and amazing. Thank you… Read Full Review

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★★★★★

“Perfect help for the perfect dress! ”

Written on: 08/06/2013 by Jodiesamantha (1 review written)

Bought my wedding dress today, after looking for a very long time for the "Right One". As I arrived at the store I was greeted by a very helpful lady who gave me some circle tokens to place on the dresses I liked the most and wished to try on. Before I started trying on the dresses the lady's told me more about the styles I had chosen and how the would fit my shape this helped me from the start. The 1st dress I tried on I instantly fell in love with I got so many compliments from the staff who… Read Full Review

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★★★★★

“Amazing service beautiful quality ”

Written on: 26/05/2013

I visited this store expecting to walk away with nothing...when I entered I was faced with many beautiful dresses. As I began to look aroun I was approached by a lovely young girl she gave me a hand full of coloured tags and told me to place them on top of the dresses hangers of any i would like to try. Once I had done this and there was space I was taken to a fitting room where I was able to try all my selected dresses...even though the shop was busy I did not feel in anyway rushed I tried… Read Full Review

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★★★★★

“Definitely worth a look! ”

Written on: 18/05/2013

I went to have a look around yesterday, it was only the second shop I'd looked in and I ended up finding the perfect wedding dress! The girls are amazing, very honest and very helpful! Not pushy in the slightest which was great as that is something that would have put me off! They didn't rush me and actually encouraged me to go away and have a think before I made a decision. There is loads of gorgeous dresses, something for most budgets. My dress is just what I was looking for, I am very happy… Read Full Review

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★★★★★

“Amazing”

Written on: 16/05/2013 by janine46 (1 review written)

This was my first time in a wedding dress shop & trying on dresses. I was so scared. The lady who dealt with me was asoultely fab. She was amazing. She helped pick out dresses I never would pick out. Made me feel at ease and no pressure in purchasing any of the dresses. However I did walk away with a lovely dress & a gorgeous headpiece that cost under £130 & looks so so much more. am so glad my friend recommended this place… Read Full Review

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★★★★★

“Im In LOVE ! x”

Written on: 12/05/2013 by TheBride (1 review written)

Myself and my sister went to this shop to have a little look around on Saturday 11th May, I didn't really know what I wanted but had a rough idea. The lady who dealt with me was in one work AMAZING, I loved her honesty guiding me towards dresses that would suite my frame. After about 4 dresses I tried on one that I would have never picked off the hanging rail but thought what they hey lets have a go, this was under the advice of this person, this turned out to be the ONE!! and I fell in love… Read Full Review

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★★★★★

“Fantastic Service - Highly Recommended”

Written on: 12/05/2013 by Lainey25 (1 review written)

I visited this shop recently (recommended by a friend)looking for a wedding dress for my Civil Partnership Ceremony. I am not a slim lady (size 18-20) and get quite embarrassed by my size,shape and weight thus I lack confidence when trying on clothes. However, my partner finally persuaded me to try a few dresses on when a fitting room came free. The young girl who assisted me was absolutely fantastic with me and put me at ease. I tried on a dress that my partner persuaded me to try (which I… Read Full Review

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★★★★☆

“Brilliant”

Written on: 17/04/2013

Went with my daughter to choose her dress on Feb 11th. She was brilliant. My daughter tried on a few dresses and then she suggested ones which might suit her (they all did!) - there was no pressure to buy, we didn't feel rushed even when the shop started to get a bit busy. We must have been there a couple of hours and eventually came away with a gorgeous dress which my daughter fell in love with. She looked stunning in it. Would recommend this shop to anyone… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 12/04/2013

I went to the Wedding Collection shop on saturday. The member of staff who helped me could not have been better, she put me at ease (clothes shopping is not my thing so I was dreading Wedding Dress shopping!)and made me feel comfortable. She picked out some dresses for me as well as asking me to pick some I liked and was very honest about what did and didnt work on me, overall I had a lovely experience and will definately be going back!!!… Read Full Review

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★★★★★

“Very helpful and friendly staff”

Written on: 06/04/2013 by Shell304 (1 review written)

This was my very first outing looking for my bridal dress. I went in with my mum and daughter purely expecting only to get a few ideas having no idea what I was actually looking for. All I can say is that if my visits to other bridal shops are anything like this experience I will be very happy indeed. The service was fantastic. The lady in the shop was extremely helpful and as i had no idea what I was looking for she suggested a variety of styles to try on and gave me plenty of helpful advice… Read Full Review

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★☆☆☆☆

“Utterly disappointing and miserable!”

Written on: 03/04/2013

I wrote a rave review on here before about this store because when I visited in October they were wonderful. However, we went back today and the staff just could not be bothered. At all. I'd gone in planning on buying the dress and getting favours, tiara, etc but left completely disheartened by how poor the staff were today. Despite the shop being almost empty, the staff left me to it, dismissed my preferences out of hand and, when I asked for a cardigan in another size one of the girls pointed… Read Full Review

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Ali060478's Comment

Written on: 04/04/2013

I am very sorry and shocked to be reading this review as I do remember you coming in the store. If my memory is correct you tried a dress on and showed me a picture of another wedding dress you had tried on else where? I did explain to you that we were due to get a very similar dress shortly and I was trying to find a picture for you and a price. I went on the internet and phoned the company twice and was waiting for a reply. Not once did I dismiss the other dresses but you seemed very keen on the one you had already seen and I knew stock was due in. Whilst i was trying to find the picture, you came out of the changing room and said you would go for a coffee as we were busy and come back to give me chance to find it for you. By getting re dressed I assumed you weren't interested in the other ones and that was why you showed me a picture? All the staff try really hard in the shop and its very disappointing when we read bad reviews when we have tried to source something to suit your needs. I am sorry and also disappointed that you feel that way and its a shame you didn't come back like you said you would after all the efforts to find a similar dress. The dresses you picked still had the tags on and if you had said at any point you wanted to try all of them on then I would have been more than happy to get them for you. I thought I was being helpful trying to find you a similar dress to the one you really liked and it would have been better to have spoken to me about it rather than putting a disappointing review when you enjoyed your experience last time. The cardigans were explained to you that we could order them but the other girl did say she would go upstairs and check but was also with another customer and you left before she had chance so again my apologies.

If you would like to discuss it further or if we can help you in anyway then please feel free to contact me in store on 01964 535070

Regards

Ali Hornby

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★★★★★

“Perfect personal service”

Written on: 01/04/2013 by Claire2013 (1 review written)

I only went in to look around and get some ideas but I ended up finding the perfect dress for me. This was due to the amazing range of dresses, all the styles and sizes you could dream of. The assistant was sooooo helpful and made me feel completely at ease, it was a very personal, one to one fitting service. She asked me lots of questions about the style I would like, what I felt most comfortable in, venue of the wedding etc. The assistant even asked what budget I was on so she could make sure… Read Full Review

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★★★★★

“Outstanding assistant ”

Written on: 30/03/2013 by Cindy5 (1 review written)

I went to the wedding collection on the 30/3/2013 this was a day I was dreading as a big bride to be I just didn't think I could find a dress that I would look good in or feel good in, but thanks to a very helpful assistant Kelly I came away with a gorgeous dress that I actually feel like a proper bride in. To my amazement because Kelly knows her job as soon as I went in she was able to guide and assist me from the start of the experience right to the end. Not only did I find the perfect dress… Read Full Review

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★★★★★

“Fabulous customer service”

Written on: 26/03/2013 by Kerrieo (1 review written)

I went in this shop with an open mind thinking I wouldn't find the perfect dress or even enjoy trying dresses on. How wrong I was! This shop has the most wonderful staff which is something rare in all types of shops nowadays, nevermind a bridal shop. I was given tags to place on any dresses I liked the look of and they were then brought by the ladies for me to try on. After chatting with me (getting to know me) and seeing me in my first choice of dress, [name removed] and [name removed] brought… Read Full Review

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★★★★★

“supportive and helpful”

Written on: 24/03/2013

Having not tried on many wedding dresses, I only popped to The Wedding Collection for a try-on and look.. and came away over 20 dresses later with 'the' dress. [name removed]'s guidance re. dress styles was fantastic and I would recommend going to Hornsea if you are looking for a dress for your special day. It might cost less than you think but make you look a million dollars!… Read Full Review

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