Pentagon GPS - www.pentagongps.co.uk Reviews

★★★★★
4.6 / 5
92.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Excellent service”

Written on: 25/02/2013 by runningjo

Brilliant price and exceptionally prompt delivery. Thank you (read more)

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★★★★★

“Great item! Fantastic service”

Written on: 25/11/2012

I bought a tomtom start 20 for my brother as a present for passing his driving test. The price was great which attracted me to the site in the first place. I made my order at 3pm in the afternoon and i was pleasantly suprised when it arrived at my home with fedex the day after. The tomtom is great and does exactly what my brother needs it to do. I highly recommend!! (read more)

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★☆☆☆☆

“Dont waste your Time!!”

Written on: 11/09/2012

I bought a ladies Garmin watch FR60...when the watch arrived i noticed it had no monitor strap incuded? when i went back to check the website i realised that i had infact purchased a watch only...eventually after two days of trying to get through by mail and phone i spoke to a lady and explained what i had done but also that the watch did'nt seem to work properly and wasnt picking up my heart rate. she advised me that i could either return the whole thing back(and me cover postage) or that... (read more)

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★☆☆☆☆

“NON-UK VIA 125”

Written on: 12/07/2012 by attwe_k (1 review written)

they sold me a brand new non-UK VIA 125 with a Polish computer voice. When I contacted them they didn't respond. I wouldn't buy anything from them again or even online after this experience (read more)

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★☆☆☆☆

“Buyer Beware”

Written on: 26/03/2012 by Kabouter (1 review written)

Having purchased a motorcycle bluetooth headset from them it broke after using it only four times and 12 weeks of ownership. All to eager to fob you off the manufacturer to get a repair which in my case is USA based. Argued that under consumer protection act and due to value of item they should offer a replacement or refund as USA repair would not fall under reasnable time clause for a repair. Manufacturer refered me back to seller. The best CS at Pentagon GPS would offer is for me to send... (read more)

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★★★★★

“Very professional ---- would definitely use the...”

Written on: 21/04/2011

Very professional ---- would definitely use the services again. Many items to choose from and all well priced with good descriptions to match. (read more)

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★★★★★

“I wanted to make sure the item was the correct fitting...”

Written on: 18/04/2011

I wanted to make sure the item was the correct fitting for my gps unit, and was able to contact customer service by phone prior to purchase, which was very reassuring.
Ebay purchase went without a hitch as usual, and the item arrived through my letterbox the next day, pretty good service in getting the order away promptly as it had to travel from England to N Ireland.
Item fitted my bike perfectly. (read more)

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★★★★★

“excellent product for the money”

Written on: 13/04/2011

excellent product for the money (read more)

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★★★★★

“Great product well worth the money.”

Written on: 13/04/2011

Great product well worth the money. (read more)

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★★★★★

“Very efficient and fast delivery. ”

Written on: 13/04/2011

Very efficient and fast delivery. (read more)

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★★★★☆

“Bought from e-bay not from website - thought P&P was...”

Written on: 12/04/2011

Bought from e-bay not from website - thought P&P was quite high for such a small and light item. Happy with the delivery time and product however. (read more)

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★★★★★

“very pleasurable to deal with, good communication and...”

Written on: 12/04/2011 by supersapper (1 review written)

very pleasurable to deal with, good communication and a speedy delivery service. thank you very much. the goods i saw and ordered and the item i received were identical you got exactly what you needed, i wanted a garmin forerunner bike to wrist kit, and now its fitted my garmin will see a lot more miles for a longbtime to come. again thank you very much and I WILL be recommending you to friends and family. 5* performance. i would of liked to have seen the product fitted before hand but that... (read more)

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★★★★★

“Very good service.”

Written on: 06/04/2011

Very good service. (read more)

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★★★★★

“Very quick service arrived the next day. case was as...”

Written on: 01/04/2011

Very quick service arrived the next day. case was as discribed and at a very
competive price will defiantly use again. (read more)

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★★★★★

“Ordered item off ebay and it was delivered quickly....”

Written on: 01/04/2011

Ordered item off ebay and it was delivered quickly. Cheaper than on Amazon etc. Would definatly use again (read more)

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★★★★★

“This purchase was as easy as ABC in all resects.(as...”

Written on: 29/03/2011

This purchase was as easy as ABC in all resects.(as was my 1st purchase from you)
Thank you very much
(read more)

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★★★★★

“The product was just as advertised, delivery was very...”

Written on: 29/03/2011 by stopjan (1 review written)

The product was just as advertised, delivery was very quick
Thank You (read more)

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★★★★★

“Genuine item. Worked as expected on the garmin web...”

Written on: 29/03/2011

Genuine item. Worked as expected on the garmin web site to register my purchase. At least £20 cheaper than buying from garmin direct. (read more)

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★★★★★

“Excellent, product as described, delivered promptly”

Written on: 29/03/2011

Excellent, product as described, delivered promptly (read more)

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★★★★★

“The delivery came on time and the package was as...”

Written on: 29/03/2011

The delivery came on time and the package was as described. There were instructions for their returns procedure but I didn't have to use it. I liked the quality of the materials in the case. It is , however, a one size fits all so it fitted my larger Garmin Nuvi 1310 by a long elastic loop. Initially this makes the fit look a bit odd but as the leather grows more supple the fit improves. (read more)

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★★★★★

“The items I bought were inexpensive but the level of...”

Written on: 16/02/2011

The items I bought were inexpensive but the level of communication and the really quick delivery could not have been better.
I would not hesitate to recommend Pentagon GPS and hope to use them again,after all when a company offers products at such fair prices and such good service they deserve support. (read more)

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★★★★★

“Everything went smoothly with confirmation at every...”

Written on: 16/02/2011

Everything went smoothly with confirmation at every stage. I would buy again with confidence on quality, service and speed. Many thaks for an enjoyable interchange. Please remember that goods are sent long distances so delivery is unlikely to be next day but in my case was well within te promised period. (read more)

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★★★★★

“Fantastic service - would strongly recommend”

Written on: 10/02/2011

Fantastic service - would strongly recommend (read more)

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★★★★★

“Excellent value for money”

Written on: 05/02/2011

Excellent value for money (read more)

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★★★★★

“Pentagon GPS delivered by Fedex two days earlier than...”

Written on: 04/02/2011

Pentagon GPS delivered by Fedex two days earlier than the minimum time offered. The price was good and the item was well packaged and protected and was as offered. I would have no hesitation is either re-using or recommending this company- excellent service. (read more)

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★★★★★

“Part order was little late which could of been a...”

Written on: 03/02/2011

Part order was little late which could of been a number of factorts, but the response and cvustome service resulting in immediate delivery cant be faulted
very efficient polite service (read more)

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★★★★★

“Good service. Would buy again.”

Written on: 31/01/2011

Good service. Would buy again. (read more)

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★★★★★

“Excellent service, very quick dispatch, would...”

Written on: 29/01/2011 by Carole Barrow (1 review written)

Excellent service, very quick dispatch, would definitely recommend ( have done already ) and use again in the future. (read more)

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★★★★☆

“Ordered my Tom Tom RDS aerial to get traffic updates...”

Written on: 27/01/2011

Ordered my Tom Tom RDS aerial to get traffic updates on the road. Works really well and very happy with product. Placed order over the internet and delivery was on time and the right product was sent. Very happy with the service and would happily use this seller again. (read more)

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★★★★★

“I phoned your shop for some info the chap gave me...”

Written on: 27/01/2011

I phoned your shop for some info the chap gave me plenty of info and was polite and helpful. i would recommend your service to colleges and friends. i am very pleased with the sat nav i bought and it has everything as described on the web site.my product arrived in 6 working days . the postage was free and said estimated post was 6-8 working days thanks for all your help and info
regards Chris Leftley {ebay name 09ferdi (read more)

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★★★★★

“The protective case for the Garmine eTrex GPS handset...”

Written on: 26/01/2011

The protective case for the Garmine eTrex GPS handset was of a high quality and very good value for money. The item arrived very quickly and well packaged. I'd highly recommend Pentagon as a trustworthy seller. (read more)

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★★★★★

“I bought the case for my Garmin Etrex GPS via Amazon....”

Written on: 26/01/2011

I bought the case for my Garmin Etrex GPS via Amazon. This was swiftly delivered in 3 days by Pentagon. I was completely satisfied with the product and very satisfied with the price and delivery lead time.
Thank you Pentagon. (read more)

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★★★★★

“very good and speedy delivery”

Written on: 26/01/2011

very good and speedy delivery (read more)

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★★★★★

“Order came bang on time despite the arctic conditions....”

Written on: 26/01/2011

Order came bang on time despite the arctic conditions. Would use this outlet again. (read more)

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★★★★★

“Excellent product. Simple to use and excellent price”

Written on: 26/01/2011

Excellent product. Simple to use and excellent price (read more)

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★★★★★

“ordered through amazon and was very happy with quality...”

Written on: 26/01/2011

ordered through amazon and was very happy with quality of product, delivery was only a few days on the run up to christmas and with the snow.

does everything it said it would for a cheaper price. (read more)

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★★★★★

“Although the item was later than promised, there was a...”

Written on: 25/01/2011

Although the item was later than promised, there was a valid reason for it. The service received was excellent and I received an e mail explaining that the item would be delivered as soon as possible. It arrived in time for Christmas. I would not hesitate in recommending the item or the website to friends. (read more)

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★★★★★

“I phoned between Christmas and New Year the person on...”

Written on: 25/01/2011

I phoned between Christmas and New Year the person on the other end was very knowledgable and help full. Because of the bad weather at that time i had an idea that it would be some time before the item arrive, but you kept me informed by E-Mai, when item was on its way.. WELL DONE FOR FANTASTIC PRODUCT AND SERVICE Because my item was a package i would have liked to change the maps that went with this item from National parks to Discovery maps. (read more)

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★★★★★

“The ordered product was not available but Pentagon...”

Written on: 25/01/2011

The ordered product was not available but Pentagon kindly supplied me with an uprated model at no extra cost.
With this type of service, I would happily buy from them again. (read more)

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★★★★★

“Bought an Tomtom Traffic Report Antenna for a Xmas...”

Written on: 25/01/2011

Bought an Tomtom Traffic Report Antenna for a Xmas pressy, which arrived very quickly. Its an original Tomtom accessory and works very well. Very pleased with the service. (read more)

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★★★★★

“Everythinh was very satisfactory. The product itself...”

Written on: 25/01/2011 by carolecat (1 review written)

Everythinh was very satisfactory. The product itself was wonderful. Give me amything in red and I am happy.Wonderful, fantaastic. I liked everything about it, nothing to dislike. I look at it on my windscreen and it looks lovely. The Tom Tom it is wrapped around, well it enhances it. (read more)

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★★★★★

“The tomtom came the next day even though it was free...”

Written on: 25/01/2011

The tomtom came the next day even though it was free delivery i was a bit unsure about the set uo loading updated maps so i phoned and the chap helped me out with out hessitation it was only a simple thing i was doing wrong but saved me alot of time been able to speak to someone knowlegable who could put me right

sometimes it is the little things like this that count most even though this was the cheapest price i could find on the web

overall well done one happy customer

cheers Bob (read more)

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★★★★★

“Placed the order for my Garmin satnav at 3pm from...”

Written on: 24/01/2011

Placed the order for my Garmin satnav at 3pm from their website and was delivered at 10am the next morning Great price, Great product & great service These are the guys!!! (read more)

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★★★★★

“Once I'd decided the satnav I wanted the buying...”

Written on: 24/01/2011

Once I'd decided the satnav I wanted the buying process was very easy. Simply follow the steps on the website. Delivery was within the quoted times, allowing for the Bank Holiday. However, the delivery agent didn't bother ringing the doorbell but left the item with a neighbour. (read more)

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★★★★★

“a week to get the item at home in France, so pretty...”

Written on: 24/01/2011

a week to get the item at home in France, so pretty quick.
very good quality. better than expected.
I didn't have to deal with the customer service, but it seems pretty good too.
The item is the guenuine brand of my sat nav, not a copy, so much appreciated. (read more)

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★★★★★

“I placed my order through ebay just before Christmas...”

Written on: 24/01/2011

I placed my order through ebay just before Christmas so knew i would have to wait to after Christmas, recieved it straight after Christmas, no delivery charge, very happy with purchase (read more)

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★★★★★

“bought a lifetime update for my Garmin sat nav ”

Written on: 24/01/2011

bought a lifetime update for my Garmin sat nav
saved over £40 compared to the Garmin web site, delivery was ok and the item was well packaged, have informed my friends who have garmins to purchase the lifetime upgrade from this company (read more)

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★☆☆☆☆

“Absolute joke of a company - DO NOT BUY ANYTHING FROM...”

Written on: 21/01/2011

Absolute joke of a company - DO NOT BUY ANYTHING FROM THESE COWBOYS. Bought a GPS for my bike (Tomtom Rider 2) - faulty base unit meant display would not charge. Sent back the base unit as resquested, with covering letter and now cannot make contact to resolve the problem - no reply to numerous emails and phone just goes to an apology about being busy and then cuts out. On the one time I did get through to a real person they put the phone down on me!!! Any 5* reviews on here must have been... (read more)

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★☆☆☆☆

“Ordered a Garmin Nuvi 1340 Sat nav.Paid by Master Card...”

Written on: 11/01/2011

Ordered a Garmin Nuvi 1340 Sat nav.Paid by Master Card payment (taken within a day).Despite two weeks phoning and e mailing this joke of a company no answer,no Sat Nav no money!
Telephone calls go to a recorded you are in a queue....then after a few minutes' due to unprecedentedm your call cannot be taken.End of call.
Don't use this company(even if by chance the item is sent,their customer care is non existent.
There should be a star minus button! (read more)

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★★★☆☆

“Accepted order for Garmin 310XT HRM on 17 December but...”

Written on: 08/01/2011

Accepted order for Garmin 310XT HRM on 17 December but did not tell me out of stock. I phoned them a week later to be told new stock just received and had it 2 days later, just before Xmas. Unfortunately no HRM strap with it. Rang and texted all over Xmas & New Year period but no replies. Finally they replied to an email on 6 January and in fairness I had the strap delivered to me the following day.
Would recommend them on price alone but not if you want it quickly. (read more)

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