Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 04/04/2013 by Happygoluckyguy (1 review written)
We bought a silentnight Miracoil Bellini mattress in 2008, it was old stock but brand new and felt firm comfy and supportive, although it was quite expensive, because it was old stock we got quite a good deal, Weve had it 4 years and it is now defective and unfit for purpose, Both sides have collapsed so its like sleeping on a speed bump, I would love to leave photos on here for all to see but can't, hopefully I shall find another review site to post the pictures We contacted silentnight… Read Full Review
Written on: 22/05/2012
NEVER AGAIN! the worst mattress we ever purchased, and it cost us nearly £600 in the sale too. When it arrived it was mis-shapen and after a couple of months it began to get wider at the top of the mattress. Complained to the sellers, they told us we needed a FIRA report to prove it was faulty. We had to pay £100 for the report and the report simply said the widening of the mattress was down to settlement and was normal. It did say that we had contributed to the problem by sitting on the edge… Read Full Review
Written on: 26/08/2011
Bought mattress 7 months ago and within a couple of months started to sag so we could feel the base of the bed. Went to silentnight and the suppliers and produced photographs. They both said it was normal for a mattress to sag uncompresssed by 30% of its depth. Our previous mattress lasted over 10 years and now we have changed to another mattress and it is great (it isnt from silentnight). Neither silentnight nor the supplier wanted to know. So poor quality product and very poor after sales… Read Full Review
Written on: 11/02/2011
I always used to associate SilentNight as a good quality British manufacturer of mattresses. Not any more.
Within months, the edges of the mattress were "baggy" which meant that fitted sheets kept pinging off - then within a year, the mattress was beginning to sag in places.
I am not a lightweight person at some 16 stone - but this is the first mattress which has behaved so poorly within year 1.
I have since switched to a memory foam topped all foam mattress for FAR less than I paid for my… Read Full Review
Written on: 10/05/2010
Very comforable at first but now trying to find receipt and complain as the mattress has sunk on one side and very uncomfortable. We have had it 4 years… Read Full Review
Written on: 24/08/2008 by bengun (1 review written)
The Silentnight Byron Mirapocket Miracoil Mattress bed is no better than any other in my opinion. My advice would be to buy a cheap matress and change it every one or two years… Read Full Review
Written on: 29/07/2008 by Fat Tony (1 review written)
Bought a Silentnight Byron Mirapocket Miracoil Mattress from www.mattress.co.uk. Loads better than my old bed which was making my tired and grumpy - now I have a full nights sleep with no interupptions - lovely - excellent service, delivered 12 days after I placed the order and on a Silentnight van- direct from them!!… Read Full Review
As rated by our community of reviewers
" Mattress Never Arrived and No Contact " Read More
" KING SIZE MATTRESS " Read More
" Mould infestation " Read More
Written by grandadave
" Be prepared for prickerly customer service and a very long . " Read More
" Customer service poor! " Read More