The Green Insurance Company Reviews - www.greeninsurancecompany.co.uk

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★★☆☆☆
1.7 / 5
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The Green Insurance Company - www.greeninsurancecompany.co.uk

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Latest Reviews

★☆☆☆☆

“Renewal sneaks”

Written on: 23/07/2015 by Brownee (1 review written)

Year 1 cost, £590, Year 2 automatic renewal notification just arrived, £1300!!!! Automatic renewal just a way of making easy money off people that are too busy to check and call. Just paid £470 with sainsburys, green insurance would have lost me 830 quid! Poor man on phone couldn't shed any light on why I should suddenly be charged so much. Don't deserve one star… Read Full Review

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★☆☆☆☆

“Try getting your proof of No Claims from them !”

Written on: 19/07/2015

After cancelling my policy, I requested proof of No Claims to be sent to my new provider. Firstly, I was told it was in the post - nothing arrived. Then I was told it would be emailed to me - nothing arrived. My new provider are now on the point of cancelling my car insurance because I am unable to give them proof of my No Claims, which the Green Insurance Company seem unable to provide. Talking with any of their staff on the phone gets you absolutely nowhere… Read Full Review

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★☆☆☆☆

“Never ever bother this green insurance ”

Written on: 19/06/2015 by ezGoodman258 (1 review written)

Plz people don't take this green insurance it's all rubbish after 1 year I call first time to my breakdown cover which I have from the green insurance for my car even after 2 hours I haven't get a recovery person and on top of that I was middle of the road n they keep saying that if u have a same problem then we charge u then I cancel my breakdown n then they said he was only miles away all rubbish never ever take this company for God sake other wise u will struggle all day also very bad… Read Full Review

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★☆☆☆☆

“Worst Insurance Company ”

Written on: 11/06/2015 by Ryani40 (1 review written)

I have no words how dissapointed I am, worst comapny I ever had to deal with… Read Full Review

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Yasirchaudhry's Comment

Written on: 16/06/2015

Truly agree with u

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★☆☆☆☆

“Bent As A £3 Note”

Written on: 27/05/2015 by bordertide (7 reviews written)

I insured my old car with them for a year @ £156. on their direct debit monthly payment plan. They sent a renewal quoting me £480. I surfed for quotes and got 5 - all with the same or better cover - for between £160 - £180. One of them was Green who came in at £170. Later I had cause to visit my bank where I discovered they had planted another direct debit on my account. I cancelled and wrote to them. They replied but did not apologise, they just said I'm insured up to 3rd of June and… Read Full Review

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★☆☆☆☆

“shocking company”

Written on: 13/04/2015 by Adelynu390 (1 review written)

This company appears cheaper but if you change address, or car they cripple you with charges and extras, stay clear!… Read Full Review

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★☆☆☆☆

“MOST UNPROFESSIONAL INSURANCE COMPANY RUN BY MONKEYS”

Written on: 09/04/2015 by CordellLarson1985 (1 review written)

If I could give no stars for the overall rating I would. Absolute joke of a company. A woman scraped along the side of my car due to her being in the wrong lane at a roundabout. I did the right thing, contacted my insurance company etc. I had to contact them millions upon millions of times, which cost me money of course. They kept saying 'yes we will up date you with the situation' as I heard nothing but was just expected to pay stupid premiums. They upped my premium to £220 A MONTH! when it… Read Full Review

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★☆☆☆☆

“Absolutelt rubbish”

Written on: 23/03/2015 by gwTaylor75 (1 review written)

Absolute rubbish, UNCARING, rip off… Read Full Review

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★☆☆☆☆

“I wouldn't recomend them to my worse enemy !!!”

Written on: 19/03/2015 by martin1965a (1 review written)

After being involved in a "no fault" accident I find out that The Green Insurance Company (Ageas) will not cover my loss, there first excuse was that it was 3rd party only and that they don't have the details for the other company.... but funny that as the 3rd person is insured with them !!! so once I put them straight about that, the next excuse was that the 3rd party had not contacted them about the crash..... and they had tried phoning but not got through!!! So they are pretty much… Read Full Review

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★☆☆☆☆

“Terrible company AVIOD!!!”

Written on: 16/03/2015 by Donovan481 (1 review written)

This is the worse insurance company out there they mislead people with the documents are by very helpful and only want your money they are happy to take the money but then don't want to help you when u have an accident they lie to you even if you have the paper work in front of you that says different please avoid at all costs do not give this company your money!! I would not recommend these to my worse enemy. I found these on confused.com and didn't read reviews first but wished I did but no… Read Full Review

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Md23's Comment

Written on: 16/03/2015

I meant are not very helpful.

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Md23's Comment

Written on: 16/03/2015

I meant are not very helpful.

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★★★★★

“Helped me beyond my ecpectations”

Written on: 27/02/2015 by Pottervt400 (1 review written)

I would like to thank the adviser for everything she has done for me and my claim after a terrible car accident she went above and beyond. I would recommend this company to everyone… Read Full Review

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★☆☆☆☆

“Appalling, incompetent and dangerous”

Written on: 08/02/2015 by 471Cooke (1 review written)

I have never written a review for anything on line before today but feel so outraged by this company whom I have been paying for several years for breakdown cover.This will be the first and last time I ever use them. I called them out a few days ago with a (correctly) suspected flat battery at 4.50pm outside my office. I lost count of the amount of calls I made to ask when help was coming especially as a lone female on a freezing cold night .. I dread to think if I had been ill, in an… Read Full Review

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Md23's Comment

Written on: 16/03/2015

I know exactly how you feel they are a bad company after some one crashed into me they didn't want to know at all and lied to me AVIOD at all costs. I had insurance with them btw.

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★☆☆☆☆

“Absolutely Terrible - Won't Deal with Again!”

Written on: 21/01/2015 by Reviewer36 (1 review written)

I have had car insurance with this company for the past year. All documents were online which is fine - if the password they send you to be able to access them works. Eventually got access and everything was fine - until it came to renewal. The contract said my cover would roll over the the next year unless I contacted them to cancel. I was happy for it to roll over and direct debits continued to come off my account. All good - UNTIL I tried to access my new documents online. Usual hassle… Read Full Review

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Yvonne33's Response to Reviewer36's Review

Written on: 17/06/2015

I am having the same trouble. I have had a payment out of my bank for double the amount that I was paying before my renewal and now cannot access my details or get hold of them. I need to send in a no claims proof letter for insurance of another car I own. am so frustrated. not sure why you cant access your own account online seeing as its being paid for.

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★☆☆☆☆

“Very dishonest and not reliable”

Written on: 24/10/2014 by Scarletm48 (1 review written)

I asked to get my car insurance contract from the post for I like to read what was said other phone and double check that everything I said was correct for English is my 2nd language and they read the contract very quickly. they never sent it to me. Instead they sent it by email with a password which was not working. When I decided to renew my car insurance with them, they asked me if I had any accident or problem with my car in the past. I replied yes,I got it stolen 3 years ago and they said… Read Full Review

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★★★★☆

“No hassle with refund when cancelled after selling car”

Written on: 22/10/2014 by Lindan379 (1 review written)

I never actually had the need to use the breakdown service (thankfully) but I did cancel the policy after only 4 months as I sold the car and if I am honest I never expected that I would be eligible for a refund but I tried it any way (you know what they say, don't ask don't get) and to my pleasant surprise I was told I would have an amount refunded without any problem at all. So just based on how helpful were I would recommend them but as I say I don't know about how they perform for… Read Full Review

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★☆☆☆☆

“Overcharge for everything”

Written on: 30/09/2014 by gj1964 (1 review written)

My car was hit last year, no fault of my own, Green Insurance automatically doubled my premium. That's just how it is, hte guy told me. I had to call RSA (linked in some way) the girl fixed the outstanding issus in minutes. However, they still wanted to penalise me. I had to keep phoning to get a manager, who reluctantly agreed to not rip me off as much. this year, i moved to a safer area with a locked garage for my car. Green Insurance want to charge an extra £150 for this. PLEASE look… Read Full Review

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★☆☆☆☆

“High Charges and poor service”

Written on: 20/09/2014 by 42Andersen (1 review written)

High charges for minor changes such as assigning cherished number plate. Also declined cash back through Quidco and won't allow Quidco to raise a claim for missing cash back… Read Full Review

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★☆☆☆☆

“Rip off ”

Written on: 17/09/2014 by Moss114 (1 review written)

Stay away ripp off hidden charges stay away… Read Full Review

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★☆☆☆☆

“Complete rip off do not use!!”

Written on: 17/08/2014 by Caitlinj168 (1 review written)

Have insured my dog with this company for years on top price cover, had first claim this year and policy has gone up from £45 per month to £172!!! phoned to complain but they won't budge due to my dog being 9 years old even though his policy is supposed to cover him for life - basically when they think your pet may start costing them money they increase the premiums by so much that you have to cancel… Read Full Review

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★☆☆☆☆

“Please read reviews - Stay Away from this company”

Written on: 09/08/2014 by richiebcymru (1 review written)

Lots of hidden charges, claim to be ethical and nothing more than just rip off criminals!! why are the FCA allowing this practice to happen, but I guess its only a matter of time before this company runs out of customers… Read Full Review

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