The Green Insurance Company Reviews - www.greeninsurancecompany.co.uk

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★★☆☆☆
1.7 / 5
20% of users recommend this
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  • Customer Service

  • Value For Money

Media Gallery for The Green Insurance Company - www.greeninsurancecompany.co.uk

The Green Insurance Company - www.greeninsurancecompany.co.uk

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Latest Reviews

★☆☆☆☆

“Don't use this company”

Written on: 30/07/2014 by BryantHall394 (1 review written)

Read the small print pure ripoff,staff very unhelpful lots of hidden charges worst I have ever dealt with by a mile… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 07/07/2014 by hyFletcher74 (1 review written)

Took over 2 hours for recovery despite being high priority with disabled passenger and 8 month old baby, really wouldn't recommend, pay that little bit more and go with one of the big boys. Will not even be waiting for policy to expire before getting coverage from a different company… Read Full Review

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★☆☆☆☆

“Steer Clear (Car Insurance)”

Written on: 06/07/2014 by JaceMcClure (1 review written)

Insured my car with them for c 140. Sold the car and was charged 50 for cancelling the insurance...... rip off. Once I told the telephone agent of my discontent and the fact that I wouldn't be buying insurance from them again she tried to sell me house insurance- outstanding brass. More like brown insurance- the same colour as you know what! Try Admiral- much better and only slightly more expensive… Read Full Review

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★☆☆☆☆

“Unhelpful phone staff”

Written on: 04/07/2014 by Freemandw135 (1 review written)

Got told it would be an extra £70 on my car insurance when the purchase date was changed because of an error when getting a quote. Very rude and unhelpful person on the phone when I queried this. Emails are always a standard reply from 'fraud and manipulation team'. I'm not sure where the 'green' credentials come from either. will be insuring elsewhere next time… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 03/07/2014 by Porterfield345 (1 review written)

Poor customer service moved home and called to change details told they wanted £30 but would wave the fee if I bought home contents insurance which to me is blackmail ,will not ever use them again… Read Full Review

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★★★★☆

“First time Customer”

Written on: 25/06/2014 by jonrms (3 reviews written)

I have switched from Esure which were completly incompentant buffoons! I have only just found ratings! Thank goodness as I was worried... I kinda am but they cant be worst than Esure! I am very happy with the price I was quoted. I dont drive alot so thats covered. I will wait and see what happens, I am sure I can amend this at a later time if I feel it warrents it. But the person on the phone was repeating himself alot... I had a email sent in minutes, payment went through successfully. I… Read Full Review

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★☆☆☆☆

“Very unhelpful telephone staff, high...”

Written on: 20/06/2014 by BradenSkinner12 (1 review written)

Just contacted this company for a quote, having spoken to several other companies there are far better deals out there, one thing that did shock me was the attitude of the call handler, a very uninterested and very unhelpful man. The policy cancellation fee is quite eye openning and likewise the £25 to change address, most definitely won't phone this company again!… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 29/03/2014 by Monicaj140 (1 review written)

I had insurance on a Saab 2.3.£240 for the year which I thought was good. Changed my car to a 4x4 with a slightly bigger engine at 2.4. Did a Money Market check and Green came up with £285. So called them to change the insurance. Oh your present policy can't be changed as that company won't insure a 4x4.So I was then quoted nearly £600 and coped at £60 admin fee!! Not my problem that the original company would not insure the 4x4 and then the fact that I had got a Green insurance quote for… Read Full Review

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★☆☆☆☆

“Over 1 year to make non fault claim!”

Written on: 24/03/2014 by zsBarker128 (1 review written)

Yes the price is great, the people are nice on the phone, and they're quick to respond to your needs. UNLESS you're making a claim! I have been waiting over 1 year now for my non fault claim to be settled. A car reversed into my, no one was in my car, straightforward I thought, no, not with Green insurance! Even though the other driver admitted it was their fault I am still left waiting for my claim to be settled. And in the mean time I have to pay extra with my current insurer because, until… Read Full Review

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★★☆☆☆

“Outrageous Direct debit charges”

Written on: 26/02/2014 by mariewow (1 review written)

I was quite happy with the service I was getting, however after being with them for 2 years without missing a payment I had a DD rejected. I called to ask if I could make double payment next month when I got paid as my previous insurance company had a allowed me to do this once before when I had a difficulty, the said no and told me to borrow the money from friends and family or they would cancel my policy. After 3 separate calls I managed to extend they day I needed to repay. On top of this… Read Full Review

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★★★★★

“Exselent service from the the phone being picked up...”

Written on: 14/02/2014

Exselent service from the the phone being picked up by Green insuance-You gave me a excelent quote which I shaped thank you Green Insurance .Fist class… Read Full Review

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★★★★★

“Great priced insurance”

Written on: 04/02/2014

I recently bought my insurance policy from this company. I needed a good company to insure my car as the company I was with give me a renewal price that was far too high. I found this great insurance company through a comparison site. I have never heard of this company before, I have already recommended this company to my friends and family… Read Full Review

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★☆☆☆☆

“Your first years quote is very competive but the...”

Written on: 30/01/2014 by dougg229 (1 review written)

Your first years quote is very competive but the second year was over double for no reason. After cancelling a policy after 16 days due to selling vehicle they have demanded a massive 160 pound payment from a 300pa policy!!! Also any adjustments to policy will cost min 30 pounds. It may look cheap but they sure make their money in other ways. Disgusted… Read Full Review

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★★★★★

“cheap and great service”

Written on: 25/01/2014 by nigeltelford (2 reviews written)

I purchased breakdown cover with european cover added. When the quote arrived it was really great price. What is the catch I wondered and will they provide service if I break down ? Well I had to call them last night I had no policy numbers etc only my name address and vehicle reg. No problems for them they found me on the system and arranged for a garage to come out to me within the hour.I will wait and see if they do. YES they do, 5 mins after calling them garage called to tell me they are on… Read Full Review

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★★★★★

“First time user but not the last”

Written on: 31/12/2013 by Lorna2211 (1 review written)

I chose to go with the green insurance company from the Compare the Market website as the most competetive price. However, after contacting the company by phone it seemed the price on the website did not reflect my personal needs. Because of the background, aims and objectives of the green insurance company I was happy to proceed with my quote. The lady on the phone was EXCELLENT - this is the first time I can actually say I enjoyed setting up an insurance policy! I just wish I had written… Read Full Review

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★★★★★

“Superb Service”

Written on: 30/12/2013

A great service to the customer from start to finish… Read Full Review

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★★★★☆

“car insurance”

Written on: 28/12/2013 by bertieboy20 (1 review written)

Although I got the best price for car insurance since I started driving it is clear there is still a problem with discrimination as when I accidentally entered my details as female my quote was 40pounds cheaper.Blatant disregard for the law,not verygreen. … Read Full Review

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★★★★★

“everything that you need”

Written on: 06/12/2013

This is the first time that I have used Green insurance company, but found it very straightforward to do online. Everything that I wanted to do was covered. We only use our car about once a week, so was looking for a good deal, at a good price, did not want all the expensive extras. Somebody did ring from The Green insurance company to make sure that I didn't want all the extras, and I explained to them, that we only really kept the car for emergencies… Read Full Review

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★★★★☆

“Green Insurance Car Insurance”

Written on: 06/12/2013 by Mac22 (1 review written)

Good expert advice over the phone. Took the time to tailor the insurance for my specific needs, and fast delivery of the documents by email. This is the second time I've used them. Possibly could have got it slightly cheaper somewhere else for a less bespoke product, but they satisfied my requirements… Read Full Review

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★★★★★

“Value for money and customer follow up.”

Written on: 04/12/2013 by Bobselby (1 review written)

Using a comparison website I was first made aware of the Green car insurance policy. In these days of ever increasing costs I found the price quoted was reallistic. Obviously cheap is not always the best so I looked at the promises of the policy and they seemed to measure up against other insurance companies. Where Green won my business was that the excess on the policy was £400 against £600 for other insurers, which I find to be too high. Consequently I gave them my business and within 2… Read Full Review

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