Abbey Internet Banking www.abbey.com Reviews

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 8 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Abbey Internet Banking www.abbey.com

  • Ease of Use1.4 stars
  • Value for Money1.5 stars
  • Reviewer Ratings0.9 stars
  • Overall Rating0.9 stars

8 Reviews For Abbey Internet Banking www.abbey.com

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    The Big Problem here is that the NEW service requires a Mobile phone.
    1) I rarely use a mobile phone.
    2) Unable to get Mobile network in Mid Wales Valley
    3) Mobile communication is not Secure !

    Do not use the new service it is less secure that the previous version !

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    After 8 years I've finally had enough. Terrible service, branch staff appaling, phone banking people just as bad, complaints not dealt with, and so many mess ups that I can't take it anymore. No one takes responsibility, stupid admin failings on their part, easy to sort out I needed to ask literally 6 times over the course of 10 months to fix something (in this instance my new address where paper statements should be sent too). Beyond hopeless. I'm taking my business else where.

  • Guest 30th Apr 2009

    Reviewer rating: 0 stars


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    Useless.
    Abbey Internet Banking site I have ever used seemingly since the takeover.

  • Guest 4th Apr 2009

    Reviewer rating: 0 stars


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    The given telephone contact numbers for Abbey Internet Banking technical help on internet banking:
    took me to business banking!
    business banking transfer you to personal banking
    the number rang for ever then cut me off!

    i decided to call another department listed on the ib contact us screen.
    the options given on calling general/internet registration don't give you a 'registration' option until you have taken a guess at a previous option!

    on registration passcode/registration letters do ...

  • purple4lavender 14th Mar 2009

    Reviewer rating: 0 stars


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    Where do I start? We have had a business account for last 2 years and had nothing but problems. Many complaints and 3 times they have paid compensation. Latest problem we have is that for the last 3 months we have not bee able to view statements on line. They don't care. Fed up with ringing and with their attitude. Cannot recommend Abbey Business at all. Do not open an account with them.

  • Guest 16th Feb 2009

    Reviewer rating: 0.5 stars


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    There is plenty of useful info on www.abbey.com. I did not find the service easy to use as this is my first time trying to log on to internet banking. I'm left slightly confused as to where to go next. Overall there is plenty to read as im trying to find where i should be. Site could be more user friendly for those who don't really understand cumputers or like myself just starting to learn

  • peteevans 12th Dec 2008

    Reviewer rating: 1 stars


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    Overall poor, compared to others I use. Phone only help, dec08 no answer after 1 hr on hold (paying call).
    Poor update of site, errors each time. Personal banking is atrocious, business slightly better.
    OK it is free, but I've paid in stress believe me!

  • rozroz Rank: Lance Corporal 4th Nov 2008

    Reviewer rating: 4 stars


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    Easy to use and never had a problem. Statements viewable over a long period of time (ie 6 months). Interest on current account and eaily linked with savings account.
    An ideal inernet bank offering all you need and simple to operate.