StepChange Debt Charity Reviews - www.stepchange.org

★★★★★
4.9 / 5
97% of users recommend this
  • Value For Money

Summary

Previously called CCCS Debt Management - www.cccs.co.uk
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StepChange Debt Charity - www.stepchange.org

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Latest Reviews

★★★★☆

“Absolutely brilliant nothing was to much trouble ”

Written on: 01/08/2014 by Jaida1956 (1 review written)

After being left in a position where I had no other choice but to do a debt management plan I was a little scared about who to talk to and use ! I have to say my whole experience in such a rubbish situation with step change has been absolutely brilliant they are always pleased to help and advise and nothing was ever too much trouble, I would highly recommend there is no hidden agenda or costs. … Read Full Review

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★★★★★

“MORE THAN 3 YEARS OF WORRY SORTED WITHIN A FEW WEEKS”

Written on: 24/07/2014 by Maurer286 (1 review written)

FRIENDLY STAFF, QUICK RESPONSES AND EDUCATED PEOPLE IN THE MATTER OF DEBT MANAGEMENT. THIS DESCRIBES DEBTCHANGE CHARITY. I ONLY WISH THAT I HAD TAKEN THE STEP YEARS AGO AND BOTH MY HEALTH AND WORRIES WOULD NOT BE IN SUCH A STATE. SINCE CONTACTING SYEP CHANGE THEY HAVE SORTED ME A DMP AND FOR THE FIRST TIME IN YEARS I HAVE BEEN ABLE TO HAVE A GOOD NIGHTS SLEEP WITHOUT WAKING UP CONSTANTLY WORRYING ON HOW TO KEEP AFLOAT WITH MY FINANCIAL POSITION. YJANK YOU STEPCHANGE FOR YOUR CARE AND… Read Full Review

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★★★★★

“debt free at long last”

Written on: 06/07/2014 by Clay1984 (1 review written)

It has taken seven years to become debt free. I couldn't have done this without the help from you. At last I've got money I can call my own. I would definitely recommend you to my friends. It has been very hard to manage on limited funds but I have learned a big lesson. Never again will I borrow money,,,,no more credit cards. I will not spend what I havnt got.....Thank you again… Read Full Review

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★★★★★

“Thank god I found them”

Written on: 03/07/2014 by phCurran173 (1 review written)

After having been in a DMP for a year with HArrington Brooks, I was unhappy with the service they gave me, so I contacted Stepchange. Although I am now obliged to pay more, my debts will be settled quickly and they really are thorough. I would advise writing down your income/expenditure before you contact them as they will want to go through this in depth before you can start a plan with them. You will also need all your creditors info. They were really helpful when going through my… Read Full Review

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★★★★★

“Finally Debt Free”

Written on: 19/06/2014

Many thanks to the Step Change staff for all your help and support over the last 6 years, you have always been supportive, kind and non-judgmental.

It has been a long and hard journey, the hardest part making that first phone call to speak to an adviser. Your advice has been invaluable and I am finally debt-free and feeling so much happier, my life can begin again now.

I no longer have the stress and constant worry of being in debt and trying to find a way out. I would certainly recommend your… Read Full Review

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★★★★★

“Thanks to step change I am now finally debt free!! I...”

Written on: 15/06/2014 by fzMason461 (1 review written)

Thanks to step change I am now finally debt free!! I opened my email on June 4th this year and was so excited to see that I am out of dept. I feel free and excited to be starting a fresh with no money worries. My advice to anyone having thoughts about step change, is do it. They've helped me and I'm sure they can help you!!! So easy to set up, direct debits on the date of my choice every month. A monthly statement to let me know how I'm doing with paying off my creditors. Absolutely amazing… Read Full Review

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★★★★★

“my mum is now debt free!”

Written on: 06/06/2014 by fionag69 (1 review written)

When my dad died, my mum was devastated and she was trying to cope with debts as well as her grief. These debts very soon overwhelmed her and she hid the amount of debt from us as she didn't want anyone to know she was struggling. When we did find out, we were referred to stepchange by one of her loan companies, and it was the best advice we could've had. One phone call later and my mums debts were manageable! We set up a debt management plan and step change took care of everything. My mum… Read Full Review

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★★★★★

“Best thing ever”

Written on: 06/06/2014 by Hastings176 (1 review written)

I was in trouble. I grew up in the age of irresponsible lending and attractive credit cards. I contacted step change and they explained EVERYTHING. My balances were not going down as the interest was a similar amount to my payments it was incredible. They worked out exactly how much I can afford, they contacted my debtors and that was that. I've been so much happier since. I am begging anyone with any debt worries to speak to them. Now. They saved me… Read Full Review

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★★★★★

“If you need help Step Change is the best place to go....”

Written on: 05/06/2014 by Eliza28 (1 review written)

I would like to thank CCCS/Step Change. When my plan started I felt desperate I owed such a lot of money, I also felt ashamed,sleep was at a premium. A friend recommended that I contact CCCS, I have to say I immediately felt better, there was not and never has been an ounce of judgement and I am very grateful to them. I am now debt free, it took seven years almost to the day, a long time but once you start you know you've done the right thing and you know advice is always there for you whenever… Read Full Review

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★★★★★

“saved our life”

Written on: 05/06/2014 by BriannaMcDaniel124 (1 review written)

Found step change (cccs) on the internet, the staff there were really great, helpful and kind. We were with them for a number of years and they took care of all our debts and we did not have to worry about bill coming through the post, all we did was pay one amount each month to them and they did the rest. Thank you again you were our god send… Read Full Review

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★★★★★

“It's debt free day!!! :) ”

Written on: 04/06/2014 by HarrisonOgden1978 (1 review written)

Before joining what was CCCS at the time - now step change, I was stuck in some exhausting debt agencies including the dreadful pay day loans, feeling like every payment I made was making no difference to the money I owed out to the different companies. Handing everything over to step change allowed that weight to be lifted knowing that deadlines would be met and I could see the debt lowering with every payment. I am pleased to say that after 2 years I have made it to my debt free day and I… Read Full Review

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★★★★★

“Weight lifted off”

Written on: 04/06/2014 by 156Corcoran (1 review written)

Finally, I feel like bursting into song, well, I actually did when I completed paying off my debts. A weight was lifted off, I am happier than I have ever been. Step change have supported me every step of the way and I got here with their patience, compassion (something that most businesses will never emulate) and above all their knowledge, professionalism and expertise. I am ready to start a new chapter in my life, and this time with all the knowledge and advice from Step Change, I am certain… Read Full Review

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★★★★★

“Only debt help organisation the country needs”

Written on: 04/06/2014 by Dofarrell1 (1 review written)

I don't normally write reviews so not sure what to say here but felt compelled. I spent years of my life as a compulsive gambler struggling with Debts. I was in a dark place when I found StepChange and it did literally change my life. Helpful/Non Judgemenatl and most importantly free help and advice. If you are struggling take action and contact Stepchange, not tomorrow, today… Read Full Review

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★★★★★

“A huge weight lifted!”

Written on: 23/05/2014

After the very first live chat with an advisor, I felt so much relief that I was almost in tears. They are so helpful and have helped me to see that it's so simple to get my debts sorted. I really wish I'd contacted them months ago! I would (and do) recommend them to anyone! Thank you for all your help!… Read Full Review

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★★★★★

“the light at the end of the tunnel”

Written on: 06/05/2014 by Benson303 (1 review written)

From start to the finnish you were there for me any problems you were just at the end of the phone I would recommend you for any body in debt… Read Full Review

Stepchangedebtadviser's Comment

Written on: 20/05/2014

I work for stepchange and it is genuinely nice to read these positive feedbacks, to know as a debt adviser I'm truly able to be part of helping peel like yourself out

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★★★★★

“life changing”

Written on: 05/05/2014 by Baileylq36 (1 review written)

i was at my wits end, absolutly crushed through debt. id tried to handlec reditors myself but was getting nowhere. I was lucky enough to find step change . i got a phone appointment and was impressed how the staff sounded fairer and more understanding. What a brilliant choice i made. They have chatted to me and seen me through over five years of managing my creditors ive never felt like they were thinking how stupid i was to be in money trouble As soon as they started to help all those horrible… Read Full Review

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★★★★★

“A Wonderful Feeling”

Written on: 03/05/2014 by Nehemiahy384 (1 review written)

It was 2001 when I first contacted Stepchange (CCCS). I was in debt to the sum of £80,000 approximately and was in a complete state of despair. The people at Stepchange put me at ease straightaway and made me feel that I was not alone. They were going to help me and they certainly have. My debt was mainly made up of using one credit card to pay off another. I thought I could control this, but what a big mistake thinking that! My nights were sleepless and my days were spent in a state of stress… Read Full Review

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★★★★★

“Thanks very StepChange”

Written on: 01/05/2014 by Meadowsco105 (1 review written)

StepChange has helped me so much. I had got myself to a stage were I didn't know where to turn and money problems mounting up, then I got in contact with the guys at StepChange. I found them helpful, friendly and they understood everything I was going through. More importantly they made me feel comfortable and feel better about the situation I was in. I am debt free, which is a position I felt I would never get out of and that is down to StepChange. Would highly recommend to any one in the same… Read Full Review

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★★★★★

“wish i had called earlier ”

Written on: 01/05/2014 by Cochrane6 (1 review written)

I have paid 32000 off and every time I have called stepchange they have been extremely helpful and non judgemental. I never thought I would get out of my debt but now I have… Read Full Review

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★★★★★

“reassuring, helpful, friendly, ”

Written on: 04/04/2014 by Alyvia386 (1 review written)

Being in debt, you don't think anyone can help or understand your situation. From the first phone call they were supportive and understood how I felt. Which enabled me to see the light at the end of the tunnel. I can't thank the team at Stepchange enough… Read Full Review

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