Wickes Kitchens Reviews

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★★★☆☆
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Wickes Kitchens

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Latest Reviews

★☆☆☆☆

“Go to b&q”

Written on: 25/01/2016 by Haleighf140 (1 review written)

Got a fitted kitchen from wicks.2day job took 4days.most of the time was spent on his phone took his time to justify the £1500 I was charged ,looks like it's back to b&q for the next kitchen I have fitted.very disappointed even with the £100 pound voucher I was given for not poor service… Read Full Review

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★☆☆☆☆

“No Respect”

Written on: 22/01/2016 by DesmondDonaldson237 (1 review written)

Dream kitchen turned into a nightmare thanks to the complete lack of respect shown to us, as the customer and our home. if you are happy yo have kitchen fitters put things in the way they want despite you asking them to carry out your wishes then spend your money in Wickes. If not go elsewhere, wish we had… Read Full Review

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★★★★☆

“Fantastic....if you don't mind waiting.”

Written on: 15/01/2016 by SueK3004 (1 review written)

Overall, we're extremely pleased with the service & product we received from Wickes (Oldham store), bar one big error....the work started on 26th October and didn't finish until 10th December. We were completely left alone when browsing the displays in store, no hard sell, even when we were clearly showing high interest, massive thumbs up to Wickes for this! Our assigned kitchen designer was fantastic throughout, again, no hard sell, just very informative, helpful, friendly & professional… Read Full Review

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★☆☆☆☆

“poor fitters due too”

Written on: 10/01/2016 by jackers47 (1 review written)

The problem with wickes management is they are taking over £800 pounds of a average cost of a £1400 pound fit so the fitter only after tax will get less than £400 for a weeks work.and to top it all loads of claw backs. Hence you end up with poor workmen and not the professional fitters… Read Full Review

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★★★★★

“Excellent kitchen and fitters”

Written on: 08/01/2016 by clopidog (1 review written)

Ordered kitchen from Halesowen branch, the planer was brilliant and very helpful. The units seem very well designed and practical C & J Services were all of what could be expected with no short cuts taken, and quite a few finishing touches added which were not expected. I could have found a kitchen cheaper and with less fitting costs, but am more than happy to have paid what I did for a splendid job. … Read Full Review

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★★★☆☆

“I had my kitchen fitted in sept from the Hinckley...”

Written on: 03/01/2016 by Hollis197 (1 review written)

I had my kitchen fitted in sept from the Hinckley branch I put a message on a spokesman said I was annoyed I didn't get my electricity certificate for my new meter I am pleased to say after a couple of calls my readings have now been done I received my certificate today 31\12\15 the fitter treated us well and was very apologetic my kitchen is lovely too… Read Full Review

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★☆☆☆☆

“fitters are a waste of time!!”

Written on: 23/12/2015 by hhBatchelor246 (1 review written)

wickes so called fitters are shockingly under experienced to fit kitchens. most are carpenters by trade (or so they say) but the workmanship is shocking, unless your kitchen is an exact square shape they will find every thing wrong with your house. The units are of ok quality if im honest but yet again they will find fault with theses to why the kitchen can not be built to there designer described it to you.prices with the fitters is a big problem too! some prices were 2 or 3 times over priced… Read Full Review

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★☆☆☆☆

“Terrible quality and customer service”

Written on: 22/12/2015 by Woodward246 (1 review written)

Overall very poor quality kitchen. Heritage Bone is supposed to be one of the better quality kitchens Wickes sell but falling apart after 12 months. Customer service is non existent. The never call back presumably because they cannot cope with volume of complaints. Wickes kitchens are overpriced rubbish… Read Full Review

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Sourface's Comment

Written on: 25/12/2015

got to be better than Panorama

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Jeanie16's Comment

Written on: 29/12/2015

I agree, what a load of rubbish! my kitchen units started to warp after 3 months. they replaced a few doors telling me it was due to damp which had caused the problem.well if there is one room in the home which is prone to condensation it is the kitchen!!. the replacement doors also warped. I have been left with doors and drawers which do not close. I have given up now and intend to replace with a reputable company.

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★☆☆☆☆

“Laminate peeling off doors”

Written on: 17/12/2015 by 66McHugh (1 review written)

Bought the kitchen units 6 years ago and after the 5 year guarantee ran out the laminate on a majority of the doors starting peeling away from the wooden door. Although they gave a 5 year guarantee you wouldn't,t expect this to happen after this time. Very poor quality and now have to replace the whole kitchen. I would not recommend anyone buying wickets kitchens… Read Full Review

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★☆☆☆☆

“Don't buy a kitchen from here!”

Written on: 11/12/2015 by Lane234 (1 review written)

I went around looking for the best price for a kitchen, I found b&q to be far cheaper but wickes promised an excellent costomer service. So with that in mind I a paid more to go with them. My god after that it all went wrong. The delivery was a nightmare , they through it all on the floor waking my 5 week old baby up and scaring my wife. When fitting it all the units were massively damaged and no one wanted to take responsibility so I had to go hours of running around. Then when I got things… Read Full Review

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★☆☆☆☆

“chrome flexis hose tap”

Written on: 10/12/2015 by xfNichols1980 (1 review written)

Misinformed about guarantee says 10yr but really only 2yr terrible customer service been 2 weeks without water in kitchen under sink unit damaged due to leaking tap would recommend you stay stay well clear of wicks more than £15.000 spent in this store and want to charge me for fixing a tap. Would never use this company again… Read Full Review

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★☆☆☆☆

“Why you shouldn`t”

Written on: 29/11/2015 by BrennanBennett (1 review written)

I bought a kitchen from Wickes. It was fitted and I am regretful of treating the fitters in a friendly way, rather than a business like way. The first problem was that the washing machine connection wasn`t tightened enough and leaked in the cupboard which made the cupboard swell. This had to be replaced... but was never the same , even afterwards. Cracked wall tiles became apparent ! The double sink was badly fitted. THE WORK TOPS ALTHOUGH JOINED (apparently sealed with you would think, with… Read Full Review

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★☆☆☆☆

“5 MONTHS TO COMPLETE OUR KITCHEN , AND STILL WAITING!!!!!!”

Written on: 26/11/2015

Should have realised from day one there would be problems as fitters started at 10.30 am and finished for the day at 2.40 p.m. This was just a taster for us, it got worse, some days did not bother to turn up!!! Work tops cut too short so an extra piece was nailed on. End panel cut too short, fitter said " I can fill gap in ". Backs of cupboards did not fit, drawers dropped out of place, As fitters were not there every day I have had to ring " customer care " ( !!!! ) They decided to fit ceiling… Read Full Review

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★★☆☆☆

“Still waiting for replacement”

Written on: 06/11/2015 by Georginagalla (1 review written)

We bought our kitchen from wickes in July. Not wanting to pay the fitting fee (extortionate) my partner and his friend built fitted the units as they are handymen. The instructions were useless as they weren't even in English, and the fittings supplied were total rubbish as they made the cupboards hang at an angle so they all have had to have blocks behind them to make them flush to the walls. About 6 weeks ago one of the cupboards collapsed and fell off the wall, hitting my partner, breaking… Read Full Review

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★★☆☆☆

“Product good, Fitters awful”

Written on: 23/10/2015 by Amber462 (1 review written)

The actual product is excellent, design staff fantastic but the fitters and subsequent so called managers are awful. Many issues hidden from view but now showing themselves and all trying to blame each other and not accept that even other Wickes fitters have described the fit as awful. Would recommend the hardware but get your own fitters. They are not Wickes staff but subcontractors who do not take pride in their work or care. Management tasked to deal become unhelpful and almost aggressive… Read Full Review

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★★★★★

“Kendal Kitchen fitted”

Written on: 20/10/2015 by JacMoo (1 review written)

I've had my Kendal Kitchen for two weeks now and I'm still excited every time I go into it. From start to finish the process was brilliant, the designer drew up a plan and at the last minute I changed my mind about something so just before he went on holiday he redrew my plans with patience lol..Our intended Kitchen fitter fell sick and could have delayed starting for a week but Wickes stepped in and found a fitter to start the next day..He was very good, it amazed me how quickly it all came… Read Full Review

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★☆☆☆☆

“Wickes fitters are as good as rogue traders”

Written on: 12/10/2015 by IsaiahWise (1 review written)

The kitchens themselves are ok, however, the main issue is with the Wickes staff and Wickes supplied fitters. The first issue was with the designer who bundled together an 80cm hob and a 60cm range hood. The fitter refused to fit the hob as it was too large for the hood and presented a fire risk. The hood was already fitted between cabinets. He put the issue into my wife hands to resolve when it was wickes at fault in the first place. The fitter was primarily an electrician and as a one man… Read Full Review

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★★★★☆

“Great kitchen and service”

Written on: 22/09/2015 by MarcelRamos (1 review written)

We had kitchen from wickes I thing we had good deal and great customer service,I will defenetley recomend friends and family… Read Full Review

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★★★★★

“Great kitchen and service”

Written on: 14/09/2015 by IrmaP (1 review written)

We had a great service at Blackheath branch in SE, London. When we choose the Glencoe Larch kitchen we had a good advice on worktop and tiles as well. Also kitchen designer visited home to make sure out measurements were right. The delivery was when we requested and the full kitchen was delivered at once. Before the delivery received notifications about it and time slots given. We also needed an additional worktop for the breakfast bar to purchase when the kitchen was done as our builder… Read Full Review

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★☆☆☆☆

“never purchase a wickes kitchen i was robbed of £10000.00”

Written on: 03/09/2015 by MrOSullivan (1 review written)

I could of had the same kitchen installed for £7000.00 by a friend, but choose wickes BIG MISTAKE once there contractors come in and add for plastering, electrics, and plumbing on top of installation cost it was £14000.00. Also took a total of 4 months to finish a kitchen that i was originally told would take a fortnight. Should have been completed December 18th, finally completed March 6th. If I could turn the clocks back I would please do not waste your hard earned money YOU HAVE BEEN… Read Full Review

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