Wickes Kitchens Reviews

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★★★☆☆
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Wickes Kitchens

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Latest Reviews

★★☆☆☆

“Just don't ”

Written on: 24/06/2016 by Adkins217 (1 review written)

I don't have the energy to list the many inefficiencies and muddles. Just go somewhere else… Read Full Review

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★★☆☆☆

“loved my kitchen but !!”

Written on: 16/06/2016 by carolinek24 (1 review written)

My kitchen was fitted about 5 years ago everything went well , we organised our own fitter the job was great , looks good what more can I say except that the inner carcase is poor quality 5 years down the line and they are starting to peel at the edged and chip very easily, I do feel that they should be a better quality they might be hidden behind doors etc but each time I go into a cupboard and see this im not happy , I feel that they should last longer, the initial experience was good but… Read Full Review

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★★☆☆☆

“Lets get it Right (Wickes Did'nt)”

Written on: 16/06/2016 by Purcell1960 (1 review written)

The Wickes kitchen units arrived and an independant fitter organised, on checking the units it was found that several side panels were missing I telephoned Wickes customer service and arranged for the panels to be forwarded and to be fair they did arrive a couple of days later, the installation began but then it was found that the worktop had damage to it and so another phone call was made and another sent out. On finishing the installation the protective blue film was removed from the units… Read Full Review

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★★★☆☆

“Disgust with Finnish”

Written on: 10/06/2016 by 450Little (1 review written)

We have just had a nice new kitchen fitted while the kitchen is very nice there are some things that we are not very happy about i called a tiller in to sort out the tiling and he just laughed and said that he could not tile over the mess that the electrical fitters had left holes in the wall they had just slapped filler all over not levelled it off we have a lump of plaster hanging off in the living room where they came through the wall when I complained to the electrician he told me that the… Read Full Review

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★☆☆☆☆

“Kitchen fittings nightmare”

Written on: 04/06/2016 by Vargasna4 (1 review written)

SEVEN WEEKS to fit a kitchen which last time took THREE DAYS. Even then doors were not fitted correctly. Despite numerous requests, there was never quality review or anyone to correct reported prolems £14,700 for a kitchen which could have been sourced from Howdens for £3,200. Kitchen fitter also used cheapest plumbing fittings which have leaked and routed dishwasher waste so that it could not discharge properly NEVER AGAIN!!!… Read Full Review

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★☆☆☆☆

“Kitchen fittings nightmare”

Written on: 04/06/2016 by Vargasna4 (1 review written)

SEVEN WEEKS to fit a kitchen which last time took THREE DAYS. Even then doors were not fitted correctly. Despite numerous requests, there was never quality review or anyone to correct reported prolems £14,700 for a kitchen which could have been sourced from Howdens for £3,200. Kitchen fitter also used cheapest plumbing fittings which have leaked and routed dishwasher waste so that it could not discharge properly NEVER AGAIN!!!… Read Full Review

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★☆☆☆☆

“Don't go to wicks for your fitted kitchen, they do not...”

Written on: 26/04/2016 by Squeke (1 review written)

Don't go to wicks for your fitted kitchen, they do not have a clue. They made a hole from the kitchen to lounge when preparing my daughters kitchen, did not know one electric wire from another. They promise to compensate for damage, give a little up front then nothing. I think wicks have a disgusting customer service and should not be installing kitchens, they made such a mess weeks without water, heating with two small children, I can't believe they can get away with it… Read Full Review

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Julian45's Response to Squeke's Review

Written on: 11/05/2016

I totally feel your pain. Bunch of absolute jokers . I'm in the building trade and begrudgingly had these muppets to fit my kitchen at the request of my now ex girlfriend . The idiot who 'fitted' it didn't have a clue , then the oak doors started splitting. They said they were giving me nothing till I told them I'd rip it out and throw it on the front ...... Then hey presto they gave me £3000 back...... Truly the worst decision I have ever made

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★★☆☆☆

“Truly awful fitting service”

Written on: 03/04/2016 by Aydan316 (1 review written)

OK. I'll start with the positives. Units look fantastic and the quality is pretty good to be fair.That's it. Our 'fitting team' were just not great. The main guy never even turned up in the first week and it was all left to his labourer. He worked non stop and we have to give credit where due but, he wasn't a fully experienced fitter. Some of the cuts of panels against walls and around pipes inside units were rough at best. When the main guy DID turn up he didn't have the tools to cut the… Read Full Review

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Sandystoyboy's Comment

Written on: 03/04/2016

We fully understand how you feel we are going through the same experience
We are having walls replastered and new worktops and sink unit
They even boxed our gas boiler in so now we can't get it serviced untitled we take wall cupboards of wall
I would not let Wickes pump a tyre up on my mans wheel barrow
We have had most of our money back
So we are starting again ourselves
Best of luck
Bridgend South Wales

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★☆☆☆☆

“Expect paying up front”

Written on: 25/03/2016 by Caldwell99 (1 review written)

We had a reasonable quote from Wickes but when we asked about a payment schedule they wanted paying all up front. All advice given is to pay in stages. Deposit, delivery and final payment on satisfaction with the work. The only advice was to use the interest free payment. Which still means Wickes get paid up front. This leaves no room for corrective measures if anything goes wrong… Read Full Review

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★★★★★

“Fabulous kitchen, Excellent service, Highly recommend...”

Written on: 15/03/2016 by CarolJeffery (1 review written)

We chose the Glencoe High Gloss Finish, in Cream, the same as the one on display in Oldham. We have an average sized kitchen with a small Utility room (which was a small cluttered room before), we took the advice from the Design Consultant, and I have to say I'm glad we did, he had some brilliant suggestions, and very good taste. Our kitchen looks fantastic (better than the one you see in the showroom), and as for the Utility room, I can hardly believe it, they made a small room very useful… Read Full Review

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★★★★★

“Outstanding kitchen!!!!”

Written on: 11/03/2016 by Bluemermaid (1 review written)

Our kitchen designer made us feel very welcome the minute we met and designed a kitchen on the computer when we decided what we wanted,we choose the Glencoe larch with the most beautiful black sparkling work tops. We then ordered the products,the order was delivered on time,drivers were very pleasant and helpful. We had the kitchen fitted on the 11th March 2016 and it is fantastic,we are so pleased with it,can't stop looking at it,it is stunning,the quality of the units are excellent. The blue… Read Full Review

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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★☆☆☆☆

“Avoid like the plague! You have been warned”

Written on: 10/03/2016 by Jamya101 (1 review written)

Further to agreeing to buy a Wickes kitchen, I asked advice regarding several appliances, and was advised incorrectly, which at the time of fitting was told they were the wrong type of appliances (even though the designer was given the make and model numbers, and said they were fine, and the fitter actually reviewed the items personally, and stated they were fine), this ended up costing me an additional £750, to resolve. Furthermore, the fitter was rude, dirty and a number of items went… Read Full Review

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★★★★★

“Excellent from start to finish Bulwell wickes”

Written on: 05/03/2016 by Andreascottcox (1 review written)

Well I was extremely anxious about the whole thing....I should not have been. The designer was brilliant.Happy to answer any questions no matter how ridiculous.Suggested things I would never have thought of.Most importantly was not a pushy sales person. Price was excellent.Kitchen delivered on time.Well done to the delivery guys getting large items down steps at 7am in morning without any complaints! The fitter who I would love to name turned up On the dot every morning.Gave us an update… Read Full Review

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★☆☆☆☆

“Re bathroom”

Written on: 28/02/2016 by Blevinsjv293 (1 review written)

Very poor standard of workmanship also very bad after sales I have had to pay an independent plumber to put work right don't use wickes… Read Full Review

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★★★★★

“Excellent Job”

Written on: 26/02/2016 by JacquelineWh (1 review written)

Better late than never as our new kitchen was fitted last December, I have nothing but praise for the Bournemouth Store, their designer and the fitter and electrician who installed our new kitchen. Everything was carried out on schedule, clean and tidily and looks fantastic. The most important thing was that it was a completed job, no repeat visits, everything working properly… Read Full Review

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★☆☆☆☆

“Installation Issues”

Written on: 24/02/2016 by DB64 (1 review written)

Installation started 20 Jan 15. Still not completed by 17 Feb 15. The Installation was so bad that there were 40 points that needed addressing. Down to taking the tiles back of the wall. After a meeting with the Wickes Area Installation Manager we are still in Limbo as he is struggling to find any fitters to rectify the job. In the meantime we have been bombarded with phone calls from the original fitters sub contractors looking for payment I.e. Electrician and plumber. The worst thing is that… Read Full Review

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★☆☆☆☆

“Horrible pathetic irritating”

Written on: 09/02/2016 by Ruhina (1 review written)

Ordered the kitchen on 18 of dec 2015 on 0% interest .. After ordering didn't heard anything from them for 3 weeks after 3 weeks went to wickes which was in newbury and spoke to the person who booked our order .. He said your order didn't went to head office .. He said he will call me .. And we waited and waited for his call after few days he called and said I need to sign the paper again .. We went and signed the paper again and waited to hear from them .. As expected nothing happened .. And… Read Full Review

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★★★★★

“Brilliant”

Written on: 08/02/2016

Like many we were a little apprehensive as to the workmanship of the kitchen fitters. We needn't have worried the fitters who installed our brand new kitchen were brilliant. They worked so hard all week and the standard of their workmanship was excellent. The room presented quite a few challenges with electric meters etc. situated in odd places but they were able to adapt the fitting of the cupboards in a very neat way without affecting the look of the kitchen in any way whatsoever. They were… Read Full Review

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★☆☆☆☆

“Go to b&q”

Written on: 25/01/2016 by Haleighf140 (1 review written)

Got a fitted kitchen from wicks.2day job took 4days.most of the time was spent on his phone took his time to justify the £1500 I was charged ,looks like it's back to b&q for the next kitchen I have fitted.very disappointed even with the £100 pound voucher I was given for not poor service… Read Full Review

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★☆☆☆☆

“No Respect”

Written on: 22/01/2016 by DesmondDonaldson237 (1 review written)

Dream kitchen turned into a nightmare thanks to the complete lack of respect shown to us, as the customer and our home. if you are happy yo have kitchen fitters put things in the way they want despite you asking them to carry out your wishes then spend your money in Wickes. If not go elsewhere, wish we had… Read Full Review

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