Wickes Kitchens Reviews

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Wickes Kitchens

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Latest Reviews

★☆☆☆☆

“Don't go to wicks for your fitted kitchen, they do not...”

Written on: 26/04/2016 by Squeke (1 review written)

Don't go to wicks for your fitted kitchen, they do not have a clue. They made a hole from the kitchen to lounge when preparing my daughters kitchen, did not know one electric wire from another. They promise to compensate for damage, give a little up front then nothing. I think wicks have a disgusting customer service and should not be installing kitchens, they made such a mess weeks without water, heating with two small children, I can't believe they can get away with it… Read Full Review

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Julian45's Response to Squeke's Review

Written on: 11/05/2016

I totally feel your pain. Bunch of absolute jokers . I'm in the building trade and begrudgingly had these muppets to fit my kitchen at the request of my now ex girlfriend . The idiot who 'fitted' it didn't have a clue , then the oak doors started splitting. They said they were giving me nothing till I told them I'd rip it out and throw it on the front ...... Then hey presto they gave me £3000 back...... Truly the worst decision I have ever made

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★★☆☆☆

“Truly awful fitting service”

Written on: 03/04/2016 by Aydan316 (1 review written)

OK. I'll start with the positives. Units look fantastic and the quality is pretty good to be fair.That's it. Our 'fitting team' were just not great. The main guy never even turned up in the first week and it was all left to his labourer. He worked non stop and we have to give credit where due but, he wasn't a fully experienced fitter. Some of the cuts of panels against walls and around pipes inside units were rough at best. When the main guy DID turn up he didn't have the tools to cut the… Read Full Review

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Sandystoyboy's Comment

Written on: 03/04/2016

We fully understand how you feel we are going through the same experience
We are having walls replastered and new worktops and sink unit
They even boxed our gas boiler in so now we can't get it serviced untitled we take wall cupboards of wall
I would not let Wickes pump a tyre up on my mans wheel barrow
We have had most of our money back
So we are starting again ourselves
Best of luck
Bridgend South Wales

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★☆☆☆☆

“Expect paying up front”

Written on: 25/03/2016 by Caldwell99 (1 review written)

We had a reasonable quote from Wickes but when we asked about a payment schedule they wanted paying all up front. All advice given is to pay in stages. Deposit, delivery and final payment on satisfaction with the work. The only advice was to use the interest free payment. Which still means Wickes get paid up front. This leaves no room for corrective measures if anything goes wrong… Read Full Review

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★★★★★

“Fabulous kitchen, Excellent service, Highly recommend...”

Written on: 15/03/2016 by CarolJeffery (1 review written)

We chose the Glencoe High Gloss Finish, in Cream, the same as the one on display in Oldham. We have an average sized kitchen with a small Utility room (which was a small cluttered room before), we took the advice from the Design Consultant, and I have to say I'm glad we did, he had some brilliant suggestions, and very good taste. Our kitchen looks fantastic (better than the one you see in the showroom), and as for the Utility room, I can hardly believe it, they made a small room very useful… Read Full Review

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★★★★★

“Outstanding kitchen!!!!”

Written on: 11/03/2016 by Bluemermaid (1 review written)

Our kitchen designer made us feel very welcome the minute we met and designed a kitchen on the computer when we decided what we wanted,we choose the Glencoe larch with the most beautiful black sparkling work tops. We then ordered the products,the order was delivered on time,drivers were very pleasant and helpful. We had the kitchen fitted on the 11th March 2016 and it is fantastic,we are so pleased with it,can't stop looking at it,it is stunning,the quality of the units are excellent. The blue… Read Full Review

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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Bluemermaid's Response to Bluemermaid's Review

Written on: 11/03/2016

Not blue draws,blum draws,lol

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★☆☆☆☆

“Avoid like the plague! You have been warned”

Written on: 10/03/2016 by Jamya101 (1 review written)

Further to agreeing to buy a Wickes kitchen, I asked advice regarding several appliances, and was advised incorrectly, which at the time of fitting was told they were the wrong type of appliances (even though the designer was given the make and model numbers, and said they were fine, and the fitter actually reviewed the items personally, and stated they were fine), this ended up costing me an additional £750, to resolve. Furthermore, the fitter was rude, dirty and a number of items went… Read Full Review

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★★★★★

“Excellent from start to finish Bulwell wickes”

Written on: 05/03/2016 by Andreascottcox (1 review written)

Well I was extremely anxious about the whole thing....I should not have been. The designer was brilliant.Happy to answer any questions no matter how ridiculous.Suggested things I would never have thought of.Most importantly was not a pushy sales person. Price was excellent.Kitchen delivered on time.Well done to the delivery guys getting large items down steps at 7am in morning without any complaints! The fitter who I would love to name turned up On the dot every morning.Gave us an update… Read Full Review

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★☆☆☆☆

“Re bathroom”

Written on: 28/02/2016 by Blevinsjv293 (1 review written)

Very poor standard of workmanship also very bad after sales I have had to pay an independent plumber to put work right don't use wickes… Read Full Review

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★★★★★

“Excellent Job”

Written on: 26/02/2016 by JacquelineWh (1 review written)

Better late than never as our new kitchen was fitted last December, I have nothing but praise for the Bournemouth Store, their designer and the fitter and electrician who installed our new kitchen. Everything was carried out on schedule, clean and tidily and looks fantastic. The most important thing was that it was a completed job, no repeat visits, everything working properly… Read Full Review

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★☆☆☆☆

“Installation Issues”

Written on: 24/02/2016 by DB64 (1 review written)

Installation started 20 Jan 15. Still not completed by 17 Feb 15. The Installation was so bad that there were 40 points that needed addressing. Down to taking the tiles back of the wall. After a meeting with the Wickes Area Installation Manager we are still in Limbo as he is struggling to find any fitters to rectify the job. In the meantime we have been bombarded with phone calls from the original fitters sub contractors looking for payment I.e. Electrician and plumber. The worst thing is that… Read Full Review

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★☆☆☆☆

“Horrible pathetic irritating”

Written on: 09/02/2016 by Ruhina (1 review written)

Ordered the kitchen on 18 of dec 2015 on 0% interest .. After ordering didn't heard anything from them for 3 weeks after 3 weeks went to wickes which was in newbury and spoke to the person who booked our order .. He said your order didn't went to head office .. He said he will call me .. And we waited and waited for his call after few days he called and said I need to sign the paper again .. We went and signed the paper again and waited to hear from them .. As expected nothing happened .. And… Read Full Review

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★★★★★

“Brilliant”

Written on: 08/02/2016

Like many we were a little apprehensive as to the workmanship of the kitchen fitters. We needn't have worried the fitters who installed our brand new kitchen were brilliant. They worked so hard all week and the standard of their workmanship was excellent. The room presented quite a few challenges with electric meters etc. situated in odd places but they were able to adapt the fitting of the cupboards in a very neat way without affecting the look of the kitchen in any way whatsoever. They were… Read Full Review

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★☆☆☆☆

“Go to b&q”

Written on: 25/01/2016 by Haleighf140 (1 review written)

Got a fitted kitchen from wicks.2day job took 4days.most of the time was spent on his phone took his time to justify the £1500 I was charged ,looks like it's back to b&q for the next kitchen I have fitted.very disappointed even with the £100 pound voucher I was given for not poor service… Read Full Review

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★☆☆☆☆

“No Respect”

Written on: 22/01/2016 by DesmondDonaldson237 (1 review written)

Dream kitchen turned into a nightmare thanks to the complete lack of respect shown to us, as the customer and our home. if you are happy yo have kitchen fitters put things in the way they want despite you asking them to carry out your wishes then spend your money in Wickes. If not go elsewhere, wish we had… Read Full Review

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★★★★☆

“Fantastic....if you don't mind waiting.”

Written on: 15/01/2016 by SueK3004 (1 review written)

Overall, we're extremely pleased with the service & product we received from Wickes (Oldham store), bar one big error....the work started on 26th October and didn't finish until 10th December. We were completely left alone when browsing the displays in store, no hard sell, even when we were clearly showing high interest, massive thumbs up to Wickes for this! Our assigned kitchen designer was fantastic throughout, again, no hard sell, just very informative, helpful, friendly & professional… Read Full Review

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★☆☆☆☆

“poor fitters due too”

Written on: 10/01/2016 by jackers47 (1 review written)

The problem with wickes management is they are taking over £800 pounds of a average cost of a £1400 pound fit so the fitter only after tax will get less than £400 for a weeks work.and to top it all loads of claw backs. Hence you end up with poor workmen and not the professional fitters… Read Full Review

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★★★★★

“Excellent kitchen and fitters”

Written on: 08/01/2016 by clopidog (1 review written)

Ordered kitchen from Halesowen branch, the planer was brilliant and very helpful. The units seem very well designed and practical C & J Services were all of what could be expected with no short cuts taken, and quite a few finishing touches added which were not expected. I could have found a kitchen cheaper and with less fitting costs, but am more than happy to have paid what I did for a splendid job. … Read Full Review

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★★★☆☆

“I had my kitchen fitted in sept from the Hinckley...”

Written on: 03/01/2016 by Hollis197 (1 review written)

I had my kitchen fitted in sept from the Hinckley branch I put a message on a spokesman said I was annoyed I didn't get my electricity certificate for my new meter I am pleased to say after a couple of calls my readings have now been done I received my certificate today 31\12\15 the fitter treated us well and was very apologetic my kitchen is lovely too… Read Full Review

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★☆☆☆☆

“fitters are a waste of time!!”

Written on: 23/12/2015 by hhBatchelor246 (1 review written)

wickes so called fitters are shockingly under experienced to fit kitchens. most are carpenters by trade (or so they say) but the workmanship is shocking, unless your kitchen is an exact square shape they will find every thing wrong with your house. The units are of ok quality if im honest but yet again they will find fault with theses to why the kitchen can not be built to there designer described it to you.prices with the fitters is a big problem too! some prices were 2 or 3 times over priced… Read Full Review

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★☆☆☆☆

“Terrible quality and customer service”

Written on: 22/12/2015 by Woodward246 (1 review written)

Overall very poor quality kitchen. Heritage Bone is supposed to be one of the better quality kitchens Wickes sell but falling apart after 12 months. Customer service is non existent. The never call back presumably because they cannot cope with volume of complaints. Wickes kitchens are overpriced rubbish… Read Full Review

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Sourface's Comment

Written on: 25/12/2015

got to be better than Panorama

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Jeanie16's Comment

Written on: 29/12/2015

I agree, what a load of rubbish! my kitchen units started to warp after 3 months. they replaced a few doors telling me it was due to damp which had caused the problem.well if there is one room in the home which is prone to condensation it is the kitchen!!. the replacement doors also warped. I have been left with doors and drawers which do not close. I have given up now and intend to replace with a reputable company.

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