Howdens Kitchens Reviews - www.howdens.com

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★★☆☆☆
1.9 / 5
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“never use again”

Written on: 15/01/2015

Had a kitchen fitted, cost over £8000 lots of faults on the cupboards, no joy from Howdens! They couldn't care less! Very upset, please go elsewhere, you won't regret it… Read Full Review

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★★★★★

“First rate Experience of Howdens”

Written on: 05/01/2015 by Lewis138 (1 review written)

We purchased our Howdens Kitchen through the tradesmen who installed it. Delivery was speedy and on time. One week later, during installation, it was noticed that one unit was damaged in transit. Howdens replaced this without hassle on the same day. Towards the end of the installation, there was a minor problem with the built in oven door, Howdens called to see it that day and immediately agreed to replace the oven the following working day, which they did. In addition, an extra length of… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 03/01/2015

I had the misfortune of purchasing a howdens kitchen and lamona cooker, dishwasher and induction hob. The Hob has broken, and we are 7 days without a repair. The Howdens depot dont care, as once its left them, its out of their hands, i've been informed. Then the service centre send out and engineer who looked at the appliance for 20 minutes and decided he didnt have the part, and left the unit unscrewed and not re-installed. The person at the customer service dept, promises a call back, but… Read Full Review

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★★★★★

“Fantastic!!”

Written on: 25/12/2014 by Iscartgjitcb (1 review written)

Amazing kitchen!! Fantastic service , they really care about the customer. I would highly recommend Howdens. I am amazed by the reviews in here I gound them great to deal with..... I think half the problem is people who are happy generally don't go on these sites, however I do and I would say but with confidence!… Read Full Review

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★☆☆☆☆

“Total rip off”

Written on: 21/12/2014 by JaydanCowan373 (1 review written)

The sales person showed us a fantastic kitchen. But not cheap. £4500 for a 12 foot stretch of units with a DW, WM, and Cooker. We paid the bill the 2 weeks later had a call to say they had sent the wrong invoice. It was £5600. If we didn't pay they would blacklist my builder who's account it was paid from. The computer image showed a flyover over the window. They sent four end panels for the builder to make it up from!. It was like ordering a dress, and being sent a roll of fabric. We called… Read Full Review

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★★★☆☆

“Burford wall cabinets- design fault?”

Written on: 13/12/2014

Overall we are pleased with our replacement kitchen. The Burford cream units with rounded corner cabinets, together with granite worktops from another local company, look very good so far However, we haven't been pleased with the under-cabinet lighting. The lighting looks okay when you are standing up (viewed from a higher level) but when seated at the table the light units are very bright and glaring, and the wires and fittings are visible. They look very unsightly and almost blinded us… Read Full Review

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Todge69's Comment

Written on: 02/01/2015

Surely when you visited there showroom or picked out your kitchen in the catalogue you could see the cornice or lip/overhanging as you call it.
You cant go pick something then complain its not what you expected if you have already seen it.

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★★★★★

“Smooth and 100% happy”

Written on: 10/12/2014 by Elbon (1 review written)

We had a white gloss Kitchen from Howden's a couple of months ago and are delighted with the product and the very efficient way the fitter recommended by Howdens completed the Job. Some people said whit glass was difficult to maintain. We have found this is not so. We found Howdens great value for money too… Read Full Review

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★☆☆☆☆

“Howdens fridge/freezer Nightmare”

Written on: 07/12/2014 by yvMead264 (1 review written)

we chose a kitchen, we found a builder, kitchen was delivered, builder turned up and fitted the kitchen he made a wonderful job,everything worked ok but put some water in the fridge to see if it would freeze ,next day it was still water contacted howdens/builder it took a 3 days to get an engineer out to look at the fridge he told us the fridge/fre ezer could not be fixed, we had to wait 10 days for another engineer to come out to tell us we need a new fridge, four days later the fridge turned… Read Full Review

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★★★★☆

“Not impressed”

Written on: 05/12/2014 by Clark29 (1 review written)

I chose the kitchen ok. Told to buy before end of October to receive discount. Prices varied on three separate quotes items arrived in three days as told by Howdens warehouse stacked out. Kitchen took two weeks to fit with loads of problems person who took measurements and designed kitchen supplied fitters with wrong details. Kitchen nearly finished but notice end panels not on some units looking unsightly. Now what do I do. I didn't think about end panels as not my job to know but it's… Read Full Review

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★☆☆☆☆

“poor quality products.”

Written on: 30/11/2014 by RaphaelMcCulloch (1 review written)

I bought some of their best quality solid oak flooring, the lengths were all short - ie offcuts, and had been factory filled because cracking appeared within 2 weeks. Howdens refused to send an engineer to inspect the floor but decided to draw a conclusion from a photo I sent them, they point blank refused to admit that the flooring had been filled or was of inferior quality. All this took around 10 weeks so in the end I gave up, I will never never use Howdens again for anything… Read Full Review

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★★☆☆☆

“Reasonable product. Poor service ”

Written on: 26/11/2014 by WillowStrong322 (1 review written)

Howdens service is getting progressively worse. Downright dishonesty is not acceptable. I am very irritated by having to chase missing items and refunds for returns. They were spawned by MFI and are turning into MFI. I am now looking for a new supplier… Read Full Review

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★★★★★

“fantastic”

Written on: 22/11/2014 by McCabe193 (1 review written)

Hi I would like to say how happy I was when got a kitchen for ripon howdens you young lad call was very helpful and a credit to the job I would look forward to coming back and buying more things off them. I have told all my family and friends and they will be coming to you guys in ripon thank you… Read Full Review

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★★☆☆☆

“Extractor hood low”

Written on: 21/11/2014 by 116Sinclair (1 review written)

Have just had a Howdens kitchen installed and two days after installation I knocked mt head rather severely on the low fitting extractor hood, causing a nasty bump on my head and a dented hood to boot. Having the kitchen designed by a so called kitchen designer I was informed after the incident by another so called professional designer that the hood was installed at the correct and recommended height even though he admitted that it did look a little low. Even when I showed him that the Howdens… Read Full Review

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★☆☆☆☆

“APPALLING CUSTOMER SERVICE ”

Written on: 20/11/2014 by nataliavodinova (1 review written)

Read below an extract of the email communications with H. Most recent communication are first. I wish I was able to attach photographs of the H kitchen, the pictures speak for themselves. Very disappointing service, poor quality defective installation and now a court action to recover money to have work redone. Lawyer says the installation is a clear case of defective poor workmanship with overwhelming photographic evidence and damning independent reports. Do not buy from H unless you want… Read Full Review

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Westcoker's Response to nataliavodinova's Review

Written on: 21/11/2014

I have seen some fantastic Howden's kitchens fitted, but I haven't gone with them as I didn't think they actually fitted kitchen's, I thought you had to get a tradesman to purchase the kitchen? Does this branch supply and fit? I would prefer to have it all done as a package.

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★★★★★

“Howdens of Beverley were great”

Written on: 17/11/2014

Purchased a kitchen from Howdens Joinery in Beverley in August 2014 The staff and service was second to none The price was very competitive but also the quality was good I have a lovely kitchen and would recommend… Read Full Review

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★★☆☆☆

“misleading sales person”

Written on: 15/11/2014 by PatienceO'Reilly (1 review written)

I have just had a kitchen put in from howdens [Weymouth branch ] my issue is with the sales person , I happily picked my new kitchen from the catalogue , convinced all was ok , the person involved was pleasant and new exactly what I wanted , so I had no concerns that all was not as I thought , we had several meetings with the sales person and each time we looked at the catalogue and the name of my kitchen was mentioned [ Tewkesbury oak ] so I eagerly awaited the arrival of my new kitchen… Read Full Review

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★☆☆☆☆

“not a chance”

Written on: 13/11/2014 by LarissaWade (1 review written)

Terrible,rude,lazy, uninterested kitchen designer come to us today, no help at all, didn't want to be here, lost my buisness!… Read Full Review

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★★☆☆☆

“Poor Howdens Kitchen”

Written on: 04/11/2014 by MarkFulton (1 review written)

I spent 6K on a new kitchen from Howdens in Hamilton, Scotland and expected the delivery at 10am on Monday 20th October - delivery arrived at 12pm pushing the joiners back by 2 hours. On inspection of the delivery we quickly realised that 2 wall units were missing, that the office new about, however forgot to mention, there was also corner infills that were missing. following day we realised that the wring sink plumbig kit had been supplied, then no drawer fronts were in the order, incorrect… Read Full Review

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★★★★★

“New howdens kitchen”

Written on: 31/10/2014 by Murphyy1 (1 review written)

Had my howdens kitchen installed by a local joiner .last year supplied from my local branch of howdens in Forfar the kitchen was delivered on time complete and the overal service was excellent the total effect was a transformation of our kitchen. would recommend lamona appliances all have been fine… Read Full Review

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★☆☆☆☆

“Defective worktops, corner unit and messed up delivery”

Written on: 29/10/2014 by Pawanlok (1 review written)

I bought the kitchen from howdens as the builder suggested but I am dreading my decision now. First when the kitchen was sent it was sent in piecemeal and I had to chase up continuously on when remaining items are delivered. The corner unit was defective but I went ahead to install it to save time. Also I realised the worktops was chipped at a place but that again I went ahead and ignored. The howdens sales team did offer some money off verbally which they never committed on paper. But I went… Read Full Review

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Kitchenreviewz's Response to Pawanlok's Review

Written on: 04/12/2014

dddhu jpioj pj opiopk op

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