Howdens Kitchens Reviews - www.howdens.com

★★★★☆
3.7 / 5
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Latest Reviews

★★★★☆

“Kitchen with island design and completion”

Written on: 14/08/2017 by daters (1 review written)

Howdens Tonbridge designed our kitchen beautifully, taking on board our initial ideas and adding their own to fit our requirements. Some bespoke additions were needed to accommodate a boiler and island with seating space and our designer spent a lot of time adjusting things and listening patiently to our feedback. Pricing was done quickly through liaison with our builder and again we were listened to and the sales team were adaptable, providing a competitive cost within our budget. On a number… Read Full Review

By Howdensjoinery

Written on: 15/08/2017

Hello. Thank you for your review. That is always good to hear. I have passed it on to the Tonbridge depot. Enjoy your kitchen.

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★★★★★

“Just Installed a Howdens Kitchen and Love it!!”

Written on: 07/08/2017 by KeithPortishead (1 review written)

From the design team and manager at Howdens Clevedon Somerset, the kitchen has emerged from idea's to installation. The whole process was handled professionally, with competent, friendly staff. The materials in the kitchen, the Tewksbury Green colour, the flooring, all looks impressive. It was completed last week and we love it. I would not hesitate in recommending Howdens to any future customer. We have had no "surprises", it has been plain sailing all the way from design to the finished… Read Full Review

By Howdensjoinery

Written on: 09/08/2017

Hi Keith, thank you for your lovely comments. That is fantastic to hear. I have passed your review on to the Clevedon depot. Enjoy your kitchen.

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★★★★★

“New Kitchen”

Written on: 07/08/2017 by PcSteve1 (1 review written)

I ordered a new kitchen from Howdens in Wimbledon, from start to finish I received fantastic customer service from Liane, they attended, measured and supplied, everything was fantastic quality, I am so happy with their products and a great price, Well done Liane and Howdens :)… Read Full Review

By Howdensjoinery

Written on: 09/08/2017

Hi Steve, thank you for your lovely comments. That is fantastic to hear. I have passed your review on to the Wimbledon depot. Liane will be made aware of it. Enjoy your kitchen.

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★★★★★

“Howdens Wandsworth”

Written on: 26/07/2017 by Nickbroomwood (1 review written)

Outstanding service from the person I dealt with in the kitchen planning department, 2 site surveys, great comms, great prices. I've been developing and refurbing property for over 20 years, this guy is the best. Highly recommended… Read Full Review

By Howdensjoinery

Written on: 28/07/2017

Thank you very much for your review. I passed it on to the Wandsworth depot. Best wishes.

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★☆☆☆☆

“Very Disappointing box”

Written on: 26/07/2017 by Patto73 (1 review written)

I recently bought a Tewkesbury kitchen from the Brecon branch. Customer service from all members of staff, particularly the Assistant Manager, was excellent. However quality was very disappointing. Having purchased a "walk in Corner Larder light oak cabinet" around which the whole kitchen was designed, at a cost of £1072.50 + end panels at £483 (£1555.50)plus LED strip £79.53, Cornice £170 Plinth £65 Edging pack £6.07 (totalling £1875). The Larder Unit actually consisted of the… Read Full Review

By Howdensjoinery

Written on: 01/08/2017

Good morning and thank you for getting in touch. I'm very sorry to hear this. Please rest assured that I have passed your comments on to our Brecon area manager who will look into this further. Someone will be in touch as soon as possible. Harriet.

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★☆☆☆☆

“I had kitchen nearly £5000, arrived all faulty, over...”

Written on: 25/07/2017 by jyotipancholi (1 review written)

I had kitchen nearly £5000, arrived all faulty, over measured, and not only that colour difference of unit back base unites, notified same day and sales manager came to investigate. he confirmed colour different is manufacturing fault and said you should get replaced or discount. he informed all to Leyton depot where I bought kitchen. manager call hanhha she did not bother to call until 2 weeks, common this kitchen matter you should dealt immediately but no luck. finally received call today to… Read Full Review

By Howdensjoinery

Written on: 26/07/2017

Good morning, thank you for getting in touch and making me aware of this matter, I'm awfully sorry to hear about this situation. I have passed your comments forward to our Leyton depot and area manager and have also requested for someone to get in touch to discuss your issues further. If you need to contact me my email is socialmedia@howdens.com

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★★★★★

“Always in stock, friendly personal service, great team”

Written on: 24/07/2017 by CarpenterHovecouk (1 review written)

Have been using Howdens Portslade (Portland Road Hove) since it opened and always find the branch staff from manager, design to sales, yard and delivery always attentive to the trade customers needs. Pity cannot mention staff names in here (t&c) but they all know who they are. 99% of a kitchen required is there from stock, rare to find something damaged or faulty, while a regular buying doors from the store too. The slight downside is the head Office accounts, they can be a bit abrubt in thier… Read Full Review

By Howdensjoinery

Written on: 24/07/2017

Thank you for your review. I have passed it on to the depot.

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★★★★★

“Great deal at Ilkeston Howdens! ”

Written on: 23/07/2017 by IRClark (1 review written)

As a joinery service I supply and install Howdens products including kitchens. So when I came to fit a kitchen in my own house there was only one option. The person I dealt with and his team were fantastic with helping design and cost the kitchen. I can throughly recommend Ilkeston for your new kitchen or any joinery items as your are sure to receive great service from the person I dealt with and his team… Read Full Review

By Howdensjoinery

Written on: 26/07/2017

Thank you for your lovely review. I passed it on to the Ilkeston depot. Enjoy your kitchen.

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★★★★★

“A long time to fruition but well worth the time”

Written on: 22/07/2017 by Carinar347 (1 review written)

Took six months from initial visit by Howdens kitchen planner to completion of task. This because we chose the more radical of two designs offered. Thus old kitchen stripped to include floor and ceiling. Forunate with builder involved. Howdens staff at Porth were excellent all along. Numerous visits to their base and online queries, all attended to in an exemplary manner. Original designer got promoted half way through project but the transition to his colleague was seamless and a pre… Read Full Review

By Howdensjoinery

Written on: 26/07/2017

Hi, thank you very much for your review. I passed it on to the Porth depot. Enjoy your kitchen.

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★★★★★

“Knowledge and skill set !!”

Written on: 21/07/2017 by AllanNewMalden (1 review written)

We have used Howden's Kitchens from Kingston twice in the past 6 months. The first for a refurbishment of a flat we are renting and today for our own home. My wife and I are very impressed with the person I dealt with who really knows her stuff ! She can very quickly knock-up an amazing design, and tell you (or describe) all about it, because she knows all the products from Howden's inside out. If you want a quality kitchen,I would definitely recommend you ask for the person I dealt with at… Read Full Review

By Howdensjoinery

Written on: 24/07/2017

Thank you for your review. That is always good to hear. I have passed it on to the Kingston
depot. Enjoy your kitchen.

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★★★★★

“Great service from Llangefni Howden's!”

Written on: 21/07/2017 by CazH63 (1 review written)

Hi. Just wanted to tell you that we were delighted with our kitchen from start to finish. Angharad did a great job in planning our kitchen. Our joiner/kitchen fitter did a great job fitting it. We decided to have a holiday the week he was in. We arrived home to our brand new gorgeous kitchen. There were a few things that needed tweeking, and the guy from Howden's sorted them out with no trouble. Can't thank you enough. Great staff at your Llangefni depot… Read Full Review

By Howdensjoinery

Written on: 01/08/2017

Hi, thank you very much for your review. It's great to hear. I passed it on to the depot and Angharad will be aware of it. Enjoy your kitchen.

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★★☆☆☆

“New Kitchen/After sales lack of service”

Written on: 20/07/2017 by Braidsea (1 review written)

Bought kitchen from Fraserburgh office. Planning and delivery no problem Our installer returned unopened item and said that my CC had been recredited. Unable to see the amount I made an appointment with the manager and that night our installer discovered that he had been credited with the monies. I went to app with manager but he had been unexpectedly? called away and no staff were aware of appointment Saw asst manager who was helpful Phoned later to complain of marks on sink and manager… Read Full Review

By Howdensjoinery

Written on: 01/08/2017

Thank you for your message. I'm very sorry to hear this. Please rest assured that I have passed your comments through to our Fraserburgh area manager. Someone will be in touch as soon as possible. Harriet

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★★★★★

“Howdens Sutton”

Written on: 15/07/2017 by RhodriWilliams (1 review written)

We bought a kitchen recently from Howdens in Sutton. Our house is old and quite irregular in shape, but our designer (Jessical Lamb) was extremely helpful and managed to come up with a great design. She asked our requirements in advance and took all of those into account when coming up with the design and was always happy to discuss any changes we had. Would thoroughly recommend them… Read Full Review

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★★★★★

“Howdens Brixton Great!!!!”

Written on: 14/07/2017 by KirbyElliott (1 review written)

Had a great experience all round with Howdens Brixton. The manager was brilliant. Had great customer service even with all the changes we kept making. Delivery was smooth sailing no problems and the kitchen was exactly what we wanted. Would defo reccomend Howdens Brixton to my friends and family. 5 stars… Read Full Review

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★★★★★

“Love the grey”

Written on: 14/07/2017 by Lynnewhiting (1 review written)

Love my new kitchen, well planned, fitted beautifully and we are very pleased with it. We chose the white small tile backboard that look great. One small issue I have, the backboard was not tall enough to fit behind the hob glass without a join. My fitter joined the backboard having little choice or the glass would not be flush. Shame the board is just not deep enough. Love the new hide and slide electric oven, baked a Victoria sandwich that baked very well - previously used gas. Very pleased… Read Full Review

By Howdensjoinery

Written on: 17/07/2017

Hi Lynne, thank you for your lovely comments. That is fantastic to hear. Enjoy your kitchen.

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★★★★★

“Great service and customer care”

Written on: 14/07/2017 by davemathers (1 review written)

I cannot praise Howden's of Blackpool enough, particularly the manager who organised a joiner to replace the kitchen surface after my original joiner had refused to accept any blame when installing my kitchen initially. The manager handled the situation effectively and it is reassuring in these times that customer service and after care is valued highly by their company. Thank you and well done. i will be using Howden's in the future and would recommend them as an excellent company to deal… Read Full Review

By Howdensjoinery

Written on: 17/07/2017

Hi Dave, thank you for your review. That is great to hear. I have passed your comments on to the Blackpool depot. Enjoy your kitchen.

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★★☆☆☆

“Great start, now bitterly disappointed !”

Written on: 11/07/2017 by IHaveABowedKitchen (1 review written)

Had my kitchen fitted in May 2015 and was initially very pleased, in October I had the kitchen fitter back to complete another job and mentioned I was having problems with a creaking door in the kitchen, when he checked the cupboard he stated the door has bowed and he would contact Howdens to sort it out. After many phone calls to both the kitchen fitter and Howdens, I have been pushed from pillar to post and am extremely disappointed with the service I have received. Howdens have sent… Read Full Review

By Howdensjoinery

Written on: 14/07/2017

HI, I am really very sorry to read your comments. Please can you email me by clicking the link on our home page on Review Centre with your contact information and details of the depot you have been in touch with and I will look into this further and get someone to get in touch with you.

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★★★★★

“Fantastic customer service and a brilliant product”

Written on: 05/07/2017 by Micr (1 review written)

Living in Cornwall and owning a house in Manchester doesn't make it easy to do a renovation, rang round several companies to get quotes and got little or no response. Rang Howdens in Wythenshawe and spoke to the branch Manager, within fifteen minutes the kitchen was ordered. Once I arrived in Manchester at the branch a couple of days later to finalise the order I was able to look at different alternatives in work tops as the one I had chosen didn't work in the light of day. The Manager showed… Read Full Review

By Howdensjoinery

Written on: 07/07/2017

Thank you for your lovely comments. That is fantastic to hear. I have passed your review on to the Wythenshawe depot. Enjoy your kitchen.

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★★★★★

“Howdens St Austell”

Written on: 05/07/2017 by DeckingPlanters (1 review written)

We always use St Austell branch. They have Great service, friendly staff and always know how to solve a problem effectively. They have always got what we need when we need it. It never takes long to do exchanges or refunds if needed. The warehouse staff are always good at picking out what you need quickly. The Quality of the Kitchens are second to none. We wouldn't go to anyone else for kitchens or off the shelf joinery products. … Read Full Review

By Howdensjoinery

Written on: 06/07/2017

Thank you for your lovely comments. That is fantastic to hear. I have passed your review on to the St Austell depot.

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★★★★★

“excellent service and quality”

Written on: 04/07/2017

We bought the new kitchen units from the Plymstock branch and we are delighted with the service that was given to us. We told the lady who came to the house our requirements and she planned the kitchen extremely well utilising the space that we had. The quality of the units is very good and the price quoted was very competitive. All in all we are very happy Howden's customers and would recommend your company wholeheartedly… Read Full Review

By Howdensjoinery

Written on: 06/07/2017

Thank you for your review. That is always good to hear. I have passed it on to the depot. Enjoy your kitchen.

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