Howdens Kitchens Reviews - www.howdens.com

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★★☆☆☆
1.9 / 5
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Latest Reviews

★★★☆☆

“Burford wall cabinets- design fault?”

Written on: 13/12/2014

Overall we are pleased with our replacement kitchen. The Burford cream units with rounded corner cabinets, together with granite worktops from another local company, look very good so far However, we haven't been pleased with the under-cabinet lighting. The lighting looks okay when you are standing up (viewed from a higher level) but when seated at the table the light units are very bright and glaring, and the wires and fittings are visible. They look very unsightly and almost blinded us… Read Full Review

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★★★★★

“Smooth and 100% happy”

Written on: 10/12/2014 by Elbon (1 review written)

We had a white gloss Kitchen from Howden's a couple of months ago and are delighted with the product and the very efficient way the fitter recommended by Howdens completed the Job. Some people said whit glass was difficult to maintain. We have found this is not so. We found Howdens great value for money too… Read Full Review

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★☆☆☆☆

“Howdens fridge/freezer Nightmare”

Written on: 07/12/2014 by yvMead264 (1 review written)

we chose a kitchen, we found a builder, kitchen was delivered, builder turned up and fitted the kitchen he made a wonderful job,everything worked ok but put some water in the fridge to see if it would freeze ,next day it was still water contacted howdens/builder it took a 3 days to get an engineer out to look at the fridge he told us the fridge/fre ezer could not be fixed, we had to wait 10 days for another engineer to come out to tell us we need a new fridge, four days later the fridge turned… Read Full Review

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★★★★☆

“Not impressed”

Written on: 05/12/2014 by Clark29 (1 review written)

I chose the kitchen ok. Told to buy before end of October to receive discount. Prices varied on three separate quotes items arrived in three days as told by Howdens warehouse stacked out. Kitchen took two weeks to fit with loads of problems person who took measurements and designed kitchen supplied fitters with wrong details. Kitchen nearly finished but notice end panels not on some units looking unsightly. Now what do I do. I didn't think about end panels as not my job to know but it's… Read Full Review

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★☆☆☆☆

“poor quality products.”

Written on: 30/11/2014 by RaphaelMcCulloch (1 review written)

I bought some of their best quality solid oak flooring, the lengths were all short - ie offcuts, and had been factory filled because cracking appeared within 2 weeks. Howdens refused to send an engineer to inspect the floor but decided to draw a conclusion from a photo I sent them, they point blank refused to admit that the flooring had been filled or was of inferior quality. All this took around 10 weeks so in the end I gave up, I will never never use Howdens again for anything… Read Full Review

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★★☆☆☆

“Reasonable product. Poor service ”

Written on: 26/11/2014 by WillowStrong322 (1 review written)

Howdens service is getting progressively worse. Downright dishonesty is not acceptable. I am very irritated by having to chase missing items and refunds for returns. They were spawned by MFI and are turning into MFI. I am now looking for a new supplier… Read Full Review

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★★★★★

“fantastic”

Written on: 22/11/2014 by McCabe193 (1 review written)

Hi I would like to say how happy I was when got a kitchen for ripon howdens you young lad call was very helpful and a credit to the job I would look forward to coming back and buying more things off them. I have told all my family and friends and they will be coming to you guys in ripon thank you… Read Full Review

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★★☆☆☆

“Extractor hood low”

Written on: 21/11/2014 by 116Sinclair (1 review written)

Have just had a Howdens kitchen installed and two days after installation I knocked mt head rather severely on the low fitting extractor hood, causing a nasty bump on my head and a dented hood to boot. Having the kitchen designed by a so called kitchen designer I was informed after the incident by another so called professional designer that the hood was installed at the correct and recommended height even though he admitted that it did look a little low. Even when I showed him that the Howdens… Read Full Review

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★☆☆☆☆

“APPALLING CUSTOMER SERVICE ”

Written on: 20/11/2014 by nataliavodinova (1 review written)

Read below an extract of the email communications with H. Most recent communication are first. I wish I was able to attach photographs of the H kitchen, the pictures speak for themselves. Very disappointing service, poor quality defective installation and now a court action to recover money to have work redone. Lawyer says the installation is a clear case of defective poor workmanship with overwhelming photographic evidence and damning independent reports. Do not buy from H unless you want… Read Full Review

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Westcoker's Response to nataliavodinova's Review

Written on: 21/11/2014

I have seen some fantastic Howden's kitchens fitted, but I haven't gone with them as I didn't think they actually fitted kitchen's, I thought you had to get a tradesman to purchase the kitchen? Does this branch supply and fit? I would prefer to have it all done as a package.

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★★★★★

“Howdens of Beverley were great”

Written on: 17/11/2014

Purchased a kitchen from Howdens Joinery in Beverley in August 2014 The staff and service was second to none The price was very competitive but also the quality was good I have a lovely kitchen and would recommend… Read Full Review

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★★☆☆☆

“misleading sales person”

Written on: 15/11/2014 by PatienceO'Reilly (1 review written)

I have just had a kitchen put in from howdens [Weymouth branch ] my issue is with the sales person , I happily picked my new kitchen from the catalogue , convinced all was ok , the person involved was pleasant and new exactly what I wanted , so I had no concerns that all was not as I thought , we had several meetings with the sales person and each time we looked at the catalogue and the name of my kitchen was mentioned [ Tewkesbury oak ] so I eagerly awaited the arrival of my new kitchen… Read Full Review

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★☆☆☆☆

“not a chance”

Written on: 13/11/2014 by LarissaWade (1 review written)

Terrible,rude,lazy, uninterested kitchen designer come to us today, no help at all, didn't want to be here, lost my buisness!… Read Full Review

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★★☆☆☆

“Poor Howdens Kitchen”

Written on: 04/11/2014 by MarkFulton (1 review written)

I spent 6K on a new kitchen from Howdens in Hamilton, Scotland and expected the delivery at 10am on Monday 20th October - delivery arrived at 12pm pushing the joiners back by 2 hours. On inspection of the delivery we quickly realised that 2 wall units were missing, that the office new about, however forgot to mention, there was also corner infills that were missing. following day we realised that the wring sink plumbig kit had been supplied, then no drawer fronts were in the order, incorrect… Read Full Review

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★★★★★

“New howdens kitchen”

Written on: 31/10/2014 by Murphyy1 (1 review written)

Had my howdens kitchen installed by a local joiner .last year supplied from my local branch of howdens in Forfar the kitchen was delivered on time complete and the overal service was excellent the total effect was a transformation of our kitchen. would recommend lamona appliances all have been fine… Read Full Review

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★☆☆☆☆

“Defective worktops, corner unit and messed up delivery”

Written on: 29/10/2014 by Pawanlok (1 review written)

I bought the kitchen from howdens as the builder suggested but I am dreading my decision now. First when the kitchen was sent it was sent in piecemeal and I had to chase up continuously on when remaining items are delivered. The corner unit was defective but I went ahead to install it to save time. Also I realised the worktops was chipped at a place but that again I went ahead and ignored. The howdens sales team did offer some money off verbally which they never committed on paper. But I went… Read Full Review

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Kitchenreviewz's Response to Pawanlok's Review

Written on: 04/12/2014

dddhu jpioj pj opiopk op

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★★☆☆☆

“ Don't get the appliances”

Written on: 26/10/2014

units, doors work tops all fine, 4 years later it all looks great. the problem comes from the appliances, they are dreadful! in the first two years I had to take over 2 weeks off of work to wait for engineers to come in and try to rectify. in the end the American fridge freezer was replaced as they were so embarrassed by it, and taking out the old one and replacing it they damaged our doorways and walls! The microwave stopped at 18 months, they didn't want to know, our builder who is one of… Read Full Review

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★★★★★

“We chose the Howdens white gloss with black stone...”

Written on: 21/10/2014 by Kolek488 (1 review written)

We chose the Howdens white gloss with black stone laminated worktops, We were pleasantly surprised with the keen price we were quoted. The fitter we used recommended by Howdens was brilliant and did an excellent job.We would definitely recommend Howdens. The finished Kitchen we would give 10 out of 10 … Read Full Review

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★☆☆☆☆

“KEEP WELL AWAY FROM HOWDENS”

Written on: 19/10/2014 by vtLawrence332 (1 review written)

Kitchen fitted 18 months ago from Howdens after 6 months some doors stated to split open,which they replaced no problem. They then stated splitting again along with more doors sent 3 guys out in suites and said there was to much moisture in the kitchen they now will do nothing abot it even though independent report stating no damp is there ?… Read Full Review

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Mimmsy's Comment

Written on: 04/11/2014

They have just done the very same thing to me! Howdends replaced most of my painted wooden door once because the dishwasher was faulty. But surprise surprise. The new ones swell intermittently . They have now told me my kitchen is damp! I have a 4 foot void under my floor and there are no signs of damp . In fact on my survey .when buying this property no damp was detected. The dishwasher door always swells first. So far I have had two of them,and at the moment have no door on as they took it away for tests. They told me that had never happened with any of there kitchens before. I am now taking advice and have been told to contact the furniture ombudsmen who for a fee will test their product.

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Kitchenreviewzthetruths's Comment

Written on: 04/12/2014

Right guys

THE TRUTH

there is a problem with vinyl doors, in that in an effort to make kitchen doors , in particular gloss doors smooth, there is a known problem , in that the vinyl is releasing from the newer smooth MDF substrate being used of the last couple of years.

Its a problem no one will admit to yet.

Also the industry has been plagued by FOIL doors, these are just paper basically, not fit for purpose for a kitchen.

They came into being about 1995. The kitchen industry will be well aware that these doors really are only suitable for flatpack bedrooms ( areas of no moisture ). You will see paperbacked doors at say your local B&Q bedroom dept.

Lots more to come

Remember if you spent 14k on a new car and the paint peeled off

the engine components failed within 2 years

and no one wanted to know

the mechanic wouldn't look at it

the garage that sold you the car ran a mile when you walked with the Sales Manager hiding away from you

to be told the engine and paintwork had a 12 months guarantee, which BTW will be prob about 6 months left to run, after you've eventually had it all fitted and running... ( a fact)

YOU WOULD BE PRETTY BRASSED OFF

HOWDENS , just one of the Monkeys making money from your hard earned BRASS, are too busy celebrating £1 BILLION turnover, with MAXIMUM gross margins being attained, rumoured to be well over 60 %.

yes thats £600 of every £1000 you pay after VAT

Any comments welcome

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Wrinkleys's Comment

Written on: 15/11/2014

same thing happened to me doors splitting they replaced 3 doors now corner units are warping had 2 people round with meters and said there is no damp going to cost me £195 to get a full independent report .Ours is th howarth white

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★★★☆☆

“wrong colour splash backs”

Written on: 16/10/2014 by McKee208 (1 review written)

Went to Howdens as brother said they are very good. Liked range and had meeting with kitchen designer who measured and planned everything for us. I asked what notice they required to ensure everything ready for fitter; told 1 week to guarantee everything. I gave them 2.5 weeks and fitter still ended up driving several times to Corby for missing bits (still waiting for 4 handles). We went away while kitchen was being fitted, came back to find instead of the olive green splash backs they sent… Read Full Review

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★★★★★

“Great Service Fantastic Kitchen”

Written on: 15/10/2014 by Orr276 (1 review written)

Just had my Howdens kitchen installed, it's amazing!! They really cared about what I wanted they guided me through the whole process, along with my fitter. Highly recommend them. I ordered it on Tuesday they delivered Thursday and it all arrived, my fitter had a damaged door which he returned and they swapped it straight away with no hassle. Great service!! Great product!! I wouldn't ever buy a kitchen from any other supplier… Read Full Review

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