Written on: 13/06/2013
I thought I had found the perfect dress for my prom and pretty much fell in love with it. Stupidly, I did not think of reading the reviews before I ordered it and waited until afterwards to do so. I began to be very weary after reading the reviews but thought that it might not happen to me. My dress arrived today, 3 weeks after ordering (15 business days as I was told by the company) so that wasn't bad at all. I ordered a size 6 as most people have said the dresses were too long, and as I'm... (read more)
Written on: 13/06/2013
Ordered Prom Dresses for my daughter's. Prom. Dresses took a while to arrive and email from the company were vey child like...obviously someone trying to write English from China. Eventually received dresses and decided on one. The others were not like the pictures although all were quite nicely made. We tried to return the two unwanted dresses but we are still waiting for a reply from our numerous emails. They say we cannot return them and had to take photos of the measurements. If we knew... (read more)
Written on: 12/06/2013
No communication from this company whatsoever, £180 out of pocket and no dress! (read more)
Written on: 10/06/2013
I was really weary about ordering online from milly bridal I had read mixed reviews from various sites but I decided to take a chance! I ordered 3 bridesmaid dresses which we had previously found and tried on in a bridal shop they were £150 in the bridal shop but for sale on milly for £76 so I thought its worth a risk! I ordered the dresses on the 29.05.13 and received them today 10.06.13 so pretty quick! There was little communication from milly once the payment had said was successful I... (read more)
Written on: 09/06/2013
After purchasing what looked like a perfect prom dress made to fit we received the dress with some noticable differences to the site!! Clearly a case of editing the image on site! The back detail with embellishment was supposed to be open & strappy instead the dress we got had 4layers of white net which backed all the strap details, not only did it look awful & nothing like the images on site selling it it was a black dress! I've emailed their 'customer service' team 5 times...no response &... (read more)
Written on: 03/06/2013 by TheBridesmaidUpdate
This is a follow up to my earlier review, so upon first ordering I was a little dubious as Milly Bridal did not keep me well informed. The status of my order had not updated in 20 days:| so we were panicking because we had no idea what was going on with the order at all, it just said payment accepted. Anyway after a few emails we finally received a reply stating that the dresses were being dispatched. We placed our order on the 5th May we received the dresses on the 1st June which is fair... (read more)
Written on: 24/05/2013 by Angrymillybridecustomer
Payment was received by them according to bank, then we verified it and now they don't respond to emails that we have sent. 3 months later and NO DRESSES for wedding. Please do not use this site. Milly bride or milly bridal. Chinese company posing as uk site. (read more)
Written on: 23/05/2013 by extremelyunhappybride (1 review written)
I have just received my wedding dress from Milly bridalwea.It is a total disaster, huge dissapointment!! Wrong size, wrong material;supposed to be lace but it looks cheap and nasty, delivered in a plastic bag all screwed up and full of black stains!!! Have they washed the floor with it??? My wedding is in three weeks time and I havent got a dress to wear!!! Returs policy very dubious and complicated... Customer service non existent, where are they? I sent an email three weeks ago chasing... (read more)
Written on: 23/05/2013 by Shellbells79 (1 review written)
This site is a disgrace!!! I ordered my daughters prom dress on the 5th may, they took payment straight away too, also the dress was £119 and they took £129 and charged me £30 delivery charge!!! We have emailed the company so many times and had no reply at all, the dress still isn't here yet and my daughters prom is in June! We are going to have to order a dress in the uk as we are so worried it won't arrive! Please don't make the same mistake we have, keep away from this site! (read more)
Written on: 22/05/2013
I ordered two dresses for my daughter, when they arrived 4 weeks late my daughter cried with disappointment, im gutted we had to pay £38 for delivery and now trying to get the address to see if we can get our money back.... Be advised do not order of this site :(((((((( its not worth an overall rating !! (read more)
Written on: 20/05/2013 by unknown101
i ordered my dress on the 4th of may it is now the 20th of may ( bearing in mind i paid extra for it to arrive in 3-4 days- over 20 pounds to be exact) im honestly so angry . i will never order from this sham of a site again. NOT HAPPY (read more)
Written on: 20/05/2013 by TheBridesmaid
I ordered two bridesmaid dresses from Milly Bridal at the beginning of May; the wedding is July 6th so we were confident that this was plenty of time. Since the order was placed we have not even received a confirmation email, the status of the order has not changed from "payment accepted" to processing or shipping in 21 days!!!! I have contacted Milly Bridal on numerous occasions to find out what is happening with this order or if it is even being processed, but they do not reply. My... (read more)
Written on: 12/06/2013
same experience here with prom dress, just wondering if you had any luck with your dress's ... i hope so ... wish i'd seen all these negative reviews before i parted with money
Written on: 19/05/2013 by concernedmum
My daughter ordered her prom dress from milky bridal after spending months looking for her ideal dress. We ordered the nearest standard size, paid and waited. The dress arrived exactly when it was due to, and fitted perfectly. Only negative thing is that the netting is too long and not cut straight, but that is easily resolved with a pair of scissors and 2 minutes if my time. So all in all we have a company that supplied exactly what was ordered, delivered when it was supposed to, and... (read more)
Written on: 15/05/2013 by gemea3 (1 review written)
BEWARE: I ordered my daughters prom dress and the first concern was that even though their site offered P&P at either £16 (5-8 day delivery) or £30 (3-4 day delivery)when I got to the checkout you could only have the £30 delivery - v convenient being prom season!!! I put on the order form I needed the dress by 17/05/13 (which is pointless I might add) and received a confirmation email of the total cost. When I went into the 'Detailed Invoice' it stated lastest delivery date as 6/7/13!!! A... (read more)
Written on: 12/06/2013
your comments are identical to my own concerns about this company, i think i will contact my bank and credit card company rather than wait any longer, what a disappointment for so many people it seems, just wondering if you have had any further contact from them as their website has now disappeared it seems
Written on: 13/06/2013
Only contact I've received is via email (2wks after mine) telling me in broken English that I cannot cancel the order as it can only be done within 24hrs of the order and its too late as the dress is on its way.
I replied telling them that I have cancelled the order and if it turns up I wont accept it!
Dress turned up in small package via Royal Mail (4wks after my order) and I refused to sign for it. Matter is now being dealt with by my credit card company.
Good luck Billiemoon
Written on: 13/06/2013
Thankyou so much for reply, hope you get your money back
Written on: 14/05/2013 by lhanlon
my dress just arrived after 4 weeks of waiting and I am amazed it fits nearly perfectly absolutely beautiful, I had read some bad reviews and was a nervous wreck waiting for my wedding dress to arrive. I would definitely buy from them again. I am so happy with it and I've saved myself a fortune!!!! (read more)
Written on: 07/05/2013
I bought a dress from Milly bridal, ordered standard size 16 and ended up with size10 top and 16 bottom , tea length was down to ankles ( I am 175cm tall!) No way of altering as boned bodice certainly not to make top 4 sizes bigger. I wish I had read reviews before. Note if you go Facebook site they delete negative reviews- I saw many when I was waiting for my dress to arrive and had emailed them to enquiry when with no reply- then once I got the dress all had disappeared. Some positive... (read more)
Written on: 27/04/2013 by Nelly1149 (1 review written)
Absolutley terrible customer service i have now been waiting over three weeks for a reply! Recieved the dress which was of a similar style to the one i had ordered. But that was it; the quality of the workman ship was very poor, pieces of lace werent finished off and were hanging off the dress, the pattern of the lace was completely different to the one in the pictures, there were missing buttons on the back of the dress, and the colour was wrong. Ive never been so dissapointed with the... (read more)
Written on: 05/05/2013
how long did it take for the dress to arrive?
Written on: 06/05/2013
Ordered it on 17/3/13 and received it on 15/4/13 not too bad considering its a wedding dress however I only ordered it in a standard size 8.
Written on: 24/04/2013 by eilidh675
I wouldn't even give this "company" one star. I had ordered a dress over two months ago, got an email saying payment was confirmed and the dress was on its way. However, I am now writing this email after 2 months of still NO DRESS. I have emailed them over 10 times and still there is no response, perhaps because they are too guilty to own up to their mistakes. Do not order from this website, absolutely ridiculous!! (read more)
Written on: 12/06/2013
did your dress arrive? in the same situation right now and trying to get hold of this company is a nightmare
Written on: 23/04/2013 by MellyMelllyMel
I feel I need to write this as I was very anxious when I ordered my daughters prom dress 3 weeks ago not looking at the reviews until I had placed the orde(had got to the desperate stage and just ordered it!)The reviews were mixed so I tried not to panic. I sent a message through their live chat without any response. Today it would be 3 weeks since the order so tried again and a message was sent back it was on its way. I asked to have it confirmed in an email which they did but the order... (read more)
Written on: 20/04/2013
Do NOT order from this website. It has been a month now and my dress has not arrived. The website said it would take 17 days including tailoring time. They have taken my money, but provided me with no tracking information, so I cannot even see how my order is processing - if it is in fact processing at all. A quick look at the reviews below makes me suspicious. It is very odd that there is such a massive discrepancy between the reviews: 1 star or 5... I suspect that perhaps many of the... (read more)
Written on: 12/06/2013
hi ... did your dress arrive? have the same issues with my daughters prom dress, not sure if to wait a little longer or not and from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying!
Written on: 16/04/2013 by LizaH
I ordered my daughters prom dress beginning of March and wanted an update from them as they were very quick to take our money I assumed they would be quick in replying to our email, how wrong could I be! I have sent them over 10 emails and they haven't responded to a single one. I'm now concerned as I want a refund but not sure this will happen as you can only contact them by email and they don't reply! DO NOT BUY FROM MILLY BRIDAL AS YOU'LL END UP DISAPPOINTED! (read more)
Written on: 12/06/2013
hi ... did your dress arrive? have the same issues with my daughters prom dress, not sure if to wait a little longer or not and from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying!
Written on: 09/04/2013
We ordered a wedding dress from Milly Bridal last November. Without any tracking number or notification of shipping it arrived three weeks later. We were surprised but unfortunately it didn't fit. It was actually our fault that it didn't. We were happy with the quality though, so on Feb 6th we ordered the same dress. They took our money and said they would take notice of the new measurements and it would be 30 days plus shipping time. We wanted it by mid April so we felt this was definitely... (read more)
Written on: 27/03/2013
Hi! This is Victoria ...so I got my dress in yesterday and it didn't fit and it didn't look like it was supposed to. All I ask for is a refund...I spend all the money I have on this dress and my parents won't and can't pay for another dress without that refund money. I have e-mailed them several time and there is no response. Definitely not somewhere to buy ANYTHING. (read more)
Written on: 27/03/2013
My Daughter now has no prom dress, thanks to this seller. The dress is shameful. Nothing like the picture. Because of our financial situation we can not afford to buy her another dress. Can someone help us? We need some way of contacting these people. Thanks
Written on: 04/04/2013
Try contacting the Better Business Bureau. My mom and I also had problems with this site, except we didn't receive a dress and they charged more than the original price to her credit card. This unfortunate incident happened about two weeks ago and we're still fighting it. The Better Business Bureau is definitely a big help though.
Written on: 04/04/2013
Can I please ask, how long from ordering your dress did it teke to be delivered?
Written on: 12/06/2013
hi ... my daughters prom dress hasn't arrived and no correspondance from the company, although they were quick to take my money... not sure if to wait a little longer or not, from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying! .... I cannot afford to get my daughter another dress either, without a refund from this company first, what should be a special day for you all is turning out to be a big worry & disappointment thanks to this sham of a company... i hope things turned out ok for you, did you get a refund or any contact from them?
Written on: 25/03/2013 by Princessxxkate
They were happy to take our order of three flower girl dresses and two adult bridesmaid dresses, they even took our money and sent us a conformation email which included an order number. A few days later I realised I hadn't included some info about one of the dresses, so I emailed them........no reply........a week went by where I was now really concerned about my order, started emailing them everyday. So 5 weeks later and a lot of nasty emails and complaints we decided to cancel our order... (read more)
Written on: 27/03/2013
Can you tell me how to cancel an order please?? I'm having the same problems you were, I urgently need to get ahold of them but no answer. I need to cancel my order ASAP so if you could let me know how to go about canceling it, it would be greatly appriciated. Thanks.
Written on: 22/03/2013 by bowersk
Does anyone have contact information for this company besides an email address? We have been waiting for a reply about a dress order delivery since January. No one responds to our emails. Very frustrated! (read more)
Written on: 22/03/2013 by SarahinHampton (1 review written)
I'm in the UK and ordered my dress from Milly Bridal in the last week of February - my wedding isn't until June so figured that would be plenty of time. I was shocked when the dress turned up yesterday - just over three weeks from placing the order! I was even more surprised as the website still said that the order was processing. Customer service was slightly iffy - I sent an email which never received a reply - but that's the only issue I had with the order. As for the dress: I absolutely... (read more)
Written on: 14/05/2013
hi
i am about to make an order and after reading all these reviews i am scared. i have been trying to pay with my credit card to no avail can you pls confirm how you paid for your dress? plus i keep sending mails upon mails with not reply.
Written on: 14/05/2013
Hi there
I paid for my dress on debit card I think - I didn't have any problems with the order as far as I remember. I think it said 'pending' or something at first though, while it waited for Milly Bridal to accept the order.... After a day or so it changed to 'Processing'. I've just checked online and it still says 'Pending', but I received my dress months ago!
I sent an email and got no reply either. I tried the online chat (I think it's only available during office hours in China) and got a response through that - have you tried the online chat?
I hope that helps! And I hope your dress arrives safely - I really do love mine.
Written on: 21/02/2013 by Sarah011209rob (1 review written)
These people don't even deserve 1 star. After ordering a bridesmaid dress and paying extra for fast delivery the dress took weeks to come. My bridesmaid then tried the dress on to find they have sent a dress 4 sizes too small. I have emailed them over and over again and to different email addresses but they are completely ignoring me. I paid £130 for this dress and its useless to me. I wouldn't recommend them to anybody. Spend your money elsewhere as you won't get a good outcome from these... (read more)
Written on: 19/02/2013 by Maryanne12 (1 review written)
I have bought a dress from you and it's fault I have sent photos and over 50 emails and over ten voice call and no one has hot back up me and no one is ever online help macinaus@ yahoo. Com (read more)
Written on: 21/09/2012
Colours are symbol of life and let the dull and dead soul to enliven. Wedding dresses in different colours are in demand in various time periods. G&G provides you the comfort of shopping under one roof and give you the opportunity of your desired coloured dress selection with in a blink of time. These variety wedding dresses at G&G coloured wedding dresses are available in variety of stuff and colours according to the choice of an individual. (read more)
Written on: 13/05/2013
what is this???...............its meant to be a review!!!
Written on: 21/08/2012
I was very nervous about the whole prospect of ordering my wedding dress online but was very pleasantly surprised when the dress arrived in pristine condition. The material was of the finest quality and i choose a custom made dress which fits me perfectly. All emails were answered promptly and tracking number was given when dress was shipped. I would defintly reccommend Milly Bridal! (read more)
Written on: 20/03/2013
Ive ordered a dress from there a few days ago and recieved a payment confirmation email but i keep checking and it says status is 'pending' is this normal?
Written on: 13/08/2012 by Kerry13821 (1 review written)
I ordered my wedding dress extra early so if I didn't like it I had time to get a replacement . I was slightly skeptical at first ordering my wedding dress online but when the dress was so cheap I thought its worth a try. My dress arrived this morning I was pleasantly surprised that it surpassed my expectations . Great quality and exactly like the £2000 dress I tried on in the bridal shop. I absolutely love it. Admittedly communication is there strong point but all emails were replyed to... (read more)
Written on: 03/07/2012
I purchased this gown in soft white and I fell in complete love with it. My father wanted me to look and feel like the Queen of England, but in this dress, I feel like a princess. I am getting married next year and I also purchased accessories to add to the dress, not too much, but enough to enhance it and my mother and father love everything I chose. This gown is gorgeous if a ball gown is what you're looking for. The beading is beautiful, the skirt is tulle, bodice is satin. It's just... (read more)
Written on: 21/06/2012
This dress fitted me like a glove that I felt it was really custom made for me. I did not do any alterations at all which is quite amazing. The quality of the fabric is more than made it more than worth it. All I did was iron it because the dress was crumpled. I didn't want to break the bank so now I can spend more on flowers! I love you guys! It’s a very beautiful wedding gown. (read more)
Written on: 20/06/2012
Purchased this dress for my daughter, her school is having a formal ball and we both absolutely love it! The quality of the material is amazing; the dress has some weight to it and for the dress to be for this price is unbelievable!! The dress arrived maybe 5 weeks after I ordered it but it was worth the wait. We purchased a size 2 and it's just a tad bit big, but her grandmother can handle that. I am extremely pleased! Thank You Millybridal! (read more)
Written on: 12/06/2012
I decided to find one wedding dress with beautiful embroidery I wanted and I found this dress on millybridal. The length was a bit long since I wore Roman sandals. I took the dress to a local alterations place and couldn't have been more pleased after it was more customized to fit me. The dress showed off my curves in the right places. It fits my personal style and will compliment my fall wedding as well! I can't wait until my soon-to-be husband sees me in it. (read more)
Written on: 05/06/2012
I cannot thank millybridal enough for my beautiful wedding dress. The quality is perfect and the detailing is beautiful. It looks like so much care and attention was put into creating this dress and I cannot fault this at all. I ordered this dress custom sized and I also received it earlier than expected! I love the embroidering, the unique pleating and it was an excellent deal! (read more)
Written on: 31/05/2012
To be honest, at first I was afraid and a bit suspicious about ordering my wedding dress through the internet. That's why, just to be calm, I used the online support chat feature, in which I had a very reassuring and pleasant conversation with a representative that not only gave me the information and answers I was looking for, but also guided me as to how to measure myself so I can send my accurate size upon ordering. I wanted to know how long it will take to sow, ship and in case of me... (read more)
Written on: 29/05/2012
I have been searching high and low for all different types of dresses to suit my venue. I am getting married in California on the beach and wanted something still Wow but floaty and not too meringuey. I tried on a dress I loved in a shop which was chiffon, a-line and I knew this was my style-but I wasn't going to pay £1000 for it! I found Millybridal and loved the variety and different styles of dresses. I was a bit skeptical but the prices can't be beaten so I thought I would take the... (read more)
Written on: 22/05/2012
I was one of 5 bridesmaids for a wedding in October. Although we were concerned about the dresses coming in on time, my dress arrived MUCH sooner than I was expecting - which allowed time for alterations. The dresses were beautiful on a number of different physiques. For the purpose of the day, the dresses were just right. My hem on the dress was slightly uneven, but not terribly noticeable when on. My only issue with the dress is that I overestimated my size and missed the exchange... (read more)
Written on: 15/05/2012
I bought this wedding dress from millybridal for my wedding, along with a short sleeves tulle lace bridal jacket and a wedding veil. The dress was gorgeous and I got a ton of complements including from the photographer, who fell in love with the unique mermaid design. I had my dress sewn to my measurements. The bodice fit like a glove through the midsection and lower bust, but was not nearly tight enough in the upper bust. I had to get it altered, but there was so little that needed to be... (read more)
Written on: 10/05/2012
The entire Light in the Box Experience was great. I was a little nervous because I ordered the dress in ivory only 7 weeks before the wedding. It arrived in 3 weeks, thankfully. The ivory color was beautiful and the quality of the dress amazing... definitely exceeded my expectations. I removed the cheap looking embellishments on the waist. The size chart was right on and the dress fit perfectly (ordered a size 4), with the exception of the hem. I let the dress hang for a several days.... (read more)
Written on: 08/05/2012
I bought this beach wedding dress and I love it. I decided to get this dress after searching through many many dresses feeling like I would never find anything that fit my body right. I wanted something simple for a non-traditional wedding ceremony. It fit perfectly right out of the box, it was made of chiffon and it is so comfortable. If you want something simple, this is your dress. It is very figure flattering in my opinion, especially if you have a rounded tummy. It is also great if you... (read more)
Written on: 05/05/2012
The dress is beautifully made and very flattering for fuller figures. I bought this dress for our destination wedding to Belize this October! The dress is made very well! The only thing is that the flowers on the shoulder are a little on the cheap side and so I will probably replace them closer to my wedding date. I bought the dress in ivory and it looks just awesome! It is a very unique style though and perfect for casual or beach weddings. The price is also nice,just $255. Can't wait to... (read more)
Written on: 04/05/2012
After dress shopping and trying to hunt down that bargain and still realizing I would be spending a fortune, I started shopping around on the web. I tried some dresses on but couldn't find a style or price that I could say yes too. I love maxi dresses in the summer and fell in love with this wedding dress. I was nervous about making a purchase without trying it on, but when you know...you know! I received my dress the other day and screamed from my excitement! The quality is impeccable! The... (read more)
Written on: 24/04/2012 by AndreaneveragainMillyBridal
Delivery not in time. Finally end up paying much more than expected. Quality issues they do not answer on anymore - of course not - they got my money for 5 dresses. I even called a friend in China to get in touch with them as I was nearly at my end with them. After his call I got a tracking number but all what followes was also not nice. Very high customs duty and tax - so each dress is now nearly 400 Euro. Quality issues where I sent emails with photos to them...again no comments... (read more)
Written on: 17/04/2012 by aqweuigb (1 review written)
This strapless open back dress is great --really high quality and well made. The chiffon material is good and the lace embellishments give this gown luxe red-carpet elegance. I have looked at 100's of dresses and nothing comes close to that design. The delivery is quick. I received my dress two weeks after my ordering. As soon as I tried on the dress, we knew it was the one. Pair it with the ivory heels with the bow and rhinestones on the toes --stunning! (read more)
Written on: 11/04/2012
I had been very indecisive about making a purchase online. I wanted a dress to flatter me and make me feel like the prettiest girl in the world for one day! I was torn between a couple dresses...then I saw this beautiful beach wedding dress on millybridal. And I thought why I don’t have a try. It is the right dress I dreamed. Also, I think the price is reasonable. It is only $220.00. The delivery was quick. I received my dress and screamed from my excitement! It fit me perfectly. So I... (read more)
Written on: 09/04/2012
I love my wedding dress. The wedding is on 5-12-2012 and I placed my order on the 5th of March. The dress shipped on the 9th and was here on the 21st. The day it got here I ran to hide and try it on for the first time and it fit like a glove. A perfect fit, I just couldn’t believe how great it was. I highly recommend this organza dress for anyone especially if simple and yet wonderful is what you are looking for on a limited wedding budget. Thanks again Millybridal for making this... (read more)
Written on: 07/04/2012
Actually have a fancy to this beach wedding dress for a time. It is the right style that I wanted for my wedding. I liked the price but saw only few reviews so I just went by the star ratings. The rating is high and so I decided to order this dress. The chiffon material is soft and it is comfortable when wearing it. The dress also features rich detailing such as the beading and ruffles. It also has a back zip which is convenient for easy fitting. The price is only $218.0, which is... (read more)
Written on: 05/04/2012 by aussiegirl
AVOID this company. I ordered and paid for a custom wedding dress from Milly Bridal back in August 2011 and was told I would have it by the end of October. At the end of November I hadn't heard anything and sent a number of emails questioning where it was. I was assured it was coming soon. I insisted that they send me a photo before shipping it, and they did about a week later (I strongly recommend getting them to do this for you). But the dress was totally wrong and definately unwearable.... (read more)
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Richjan69's Response to Angrymillybridecustomer's Review
Written on: 27/05/2013
I'm so sorry to hear that I am not alone in not receiving my wedding dress. How can we all get watchdog involved?? My dress was ordered in Feb, with a "wedding date set" for yesterday. 2 weeks ago I had an email (further to my numerous chasing emails, with one response to "be patient, it's being processed"), stating the dress was too difficult for them to make in such a short period of time! I asked for my money back and they were unable because the transaction was over 3 months old (they had taken the money immediately having received my order). They asked me to chose another "simpler" dress, which I did, asking them to guarantee a delivery, they said they would deliver on time.
Surprise surprise.... nothing arrived...
LADIES, PLEASE DO NOT USE THIS SITE FOR YOUR DREAM DAY. IT WILL BE DISASTROUS!