A1 BMW Specialist Reviews

★★★★★
4.9 / 5
98% of users recommend this
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Latest Reviews

★★★★★

“RE-MAPING - GREAT SERVICE & GREAT RESULTS”

Written on: 14/09/2014 by sandeep41 (1 review written)

fantastic service, last week I got my two cars re-mapped by them, and the cars are now completely different and performing very well. My overall experience of this company was excellent. I have been using them for last 9 years and they have never let me down. truly professional company… Read Full Review

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★★★★★

“Fabulous Friendly Service!”

Written on: 01/09/2014 by sjf21a (1 review written)

We have been using A1 for many years now to service my husband's Audi and have never had any reason to complain. We now take our daughter's Mini One there and have received the same honest,efficient and friendly service. We took her car in last week due to a scrapping noise coming from underneath, they fitted us in the next day and kept us informed the whole time whilst working on it. When they then discovered a very dangerous puncture they drove me to the nearest tyer stockist and did not let… Read Full Review

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★★★★★

“Excellent”

Written on: 29/08/2014 by Adam1712 (1 review written)

I went out of my way to see the guy's at A1 to get the leaky gearbox fixed on my e92because I had heard nothing but good things and I wasn't disappointed. Friendly, helpful, thorough and knowledgeable is all you could ask when leaving your car with someone. I'll be visiting them again in the near future to get some other bit's done!… Read Full Review

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★★★★★

“True Experts”

Written on: 21/08/2014 by Dunkan (1 review written)

These guys really are good. I'm so glad to have taken my BMW to them, I had a long list of things to do to it and a repair that was difficult to diagnose. They took the time to sort it all out and were mindful of what was best for the car but also my wallet. Having just had it re-mapped by them as well, the car is now completely different and performing how I expected it to when I brought it. I honestly can not fault these guys, they are knowledgeable, experienced and more than helpful. I will… Read Full Review

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★★★★☆

“Standard garage, could be better!”

Written on: 16/08/2014

I took my car for a service which was booked in promptly, however the the overall cost was higher than initially expected. The last sevice which was carried out by bmw dealership was cheaper… Read Full Review

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★★★★★

“Great service, great work, great price.”

Written on: 09/08/2014

I was looking for a reliable place to have my 3 Series' automatic gear box serviced, and A1 BMW came strongly recommended. I did a 150 mile round trip to get to them rather than using a garage closer to home, and will not hesitate to do this again. The premises are immaculate, the waiting area has comfortable leather couches, a good selection of magazines (even children's books, a nice touch), and a TV showing Sky News. I was offered a drink and was kindly lent a courtesy Smart car to pop out… Read Full Review

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★★★★★

“knowledge is power!”

Written on: 28/07/2014 by Joycepf39 (1 review written)

We have been using A1 for a while now and as others have stated the service from them, the team is fantastic! The advice given is second to none and if your looking for a garage you can trust than this is the one, I have had my BMW 120d, BMW 335i, BMW M3, Porsche 911 Targa 4S, BMW X6 And BMW 118d all looked after by the guys over the years and I would not trust anyone else more than these guys! … Read Full Review

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★★★★★

“Alternator failure on X5”

Written on: 15/07/2014 by G3ZQI (1 review written)

I have used A1BN for about a year now and always has excellent service. Recently my alternator failed and I had the car recovered on a Sunday to the gates of there premisis in Stevenage. Left a message on the answerphone so they knew why it's there and went back on Monday to arrange repairs. Not only did they test the alternator but replaced the dead battery (not good running the car with no charging, killed the battery). They also alerted to me on the viscos coupling on the fan needing… Read Full Review

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★★★★★

“What a refreshing change from a garage ”

Written on: 04/07/2014 by NickCasey (1 review written)

A1 recently serviced my M5 Touring - great job, they replaced the front discs and pads with genuine BMW replacements I supplied. About 2 weeks after this the discs warped and caused lots of steering judder. They took the car in and produced a report on the exact problem, then took the car to BMW and helped me through a warranty claim as BMW supplied duff parts. Because of their expertise the warranty claim went through perfectly and BMW did not stiff me for anything else ( as they often do on… Read Full Review

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★★★★★

“Service on to my Mercedes c250 sport estate on 18/6/14”

Written on: 18/06/2014 by Myreviewsk (1 review written)

I booked my Mercedes C250 2010 in for a B1 service and MOT. Staff were welcoming, I was was kept informed throughout the day of the work in progress and of what extras were required. I was also given a full written report. My overall experience of this company was excellent and I will certainly be booking my car in next year. Well done chaps!… Read Full Review

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★★★★★

“Smokey Mystery!! Solved!!”

Written on: 14/06/2014 by UmutOzlu (1 review written)

So I had been asking around and going to loads of different garages Trying to get a problem solved with my car and was unsuccessful in doing so until I was advised by someone on a forum to try A1 BMW specialists... I booked my car in for a diagnosis, on the phone I received helpful and friendly answers. (Im not a very car savvy person so they were very patient with me in trying to understand what i was describing) And surely enough it came to the day of my booking. The car was taken up on… Read Full Review

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★★★★★

“Walnut Blasting”

Written on: 27/05/2014 by ZoeMeadows99 (1 review written)

I drove over 200 miles round trip and was met with the most professional service you could wish for .Even the owner took the time to show me round explain the procedure then came out on the test drive his self to make sure im happy with the work what was done 10/10 for the service .Many thanks to the advisor a true asset to the business… Read Full Review

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★★★★★

“Amazing Service”

Written on: 22/05/2014 by DominiqueConnell (1 review written)

The guys at A1 BMW really know their stuff. Far more knowledgeable than any main dealer I've ever used. Nothing but praise… Read Full Review

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★★★★★

“Professional & Friendly Service with Expert Knowledge”

Written on: 08/05/2014 by Simonre7 (1 review written)

The power steering on my BMW Z4 recently failed and after searching the web for a reputable BMW specialist garage A1 popped up. The service and attention to detail was first class from start to finish and much better than I have experienced at a main agents. I was quickly booked in for a diagnostics which threw up a few fault codes. As they use full BMW diagnostics equipment they were able to pin point the problem to the control unit. This unfortunately required a new steering column which… Read Full Review

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★★★★★

“WHAT A DIFFERENCE A1 specialist Stevenage ”

Written on: 03/05/2014 by Carney190 (1 review written)

I brought my Audi Q3 in this week for its first service instead of going back to my Audi dealer. From the moment I arrived I was impressed. The staff were extremely welcoming and proffesional. Whilst I was waiting for the car I could not help noticing the regular customers that were clearly coming back time and time again on first name terms. This garage and the staff are what I would describe as old school. The customer is not just a number he is actually a person entrusting an expensive car… Read Full Review

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★★★★★

“THE BASTION OF BRILLIANCE”

Written on: 29/04/2014 by OwenManning79 (1 review written)

I have owned my 750 for nearly three years and will only go to A1.I finally found a garage that makes me and my car feel important. The staff are friendly yet professional and keep you updated every step of the way as well as trying to keep the price as reasonable as possible. I would rather drive the 80 miles return journey to A1 than risk going somewhere more local. Hats off to A1… Read Full Review

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★★★★★

“Friendly, Honest & Beyond Excellent Service ”

Written on: 26/04/2014 by Joshbimmer335i (1 review written)

I take great care in my car and it is hard finding a garage that does the same. They went above and beyond and took care of it as i would have. Not only that, the honesty and the friendly faces are a huge plus point and make your whole experience far better. The pricing is extremely competitive and well worth the great service you will not experience anywhere else! The garage is large, the site is large, i hung around for 6 hours out of choice as the lads were so friendly and time seemed… Read Full Review

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★★★★★

“Great Service & Great Results”

Written on: 26/04/2014 by Marko33 (1 review written)

Following the purchase of a BMW Z4 E85 I booked the car in for a service and full check-over. I was updated several times on some problems with engine tuning and handling. This resulted in an engine ECU software upgrade (which has prevented some possible long term valve damage), new steering bushes, which when combined with the major service has transformed the cars performance and handling. The power delivery is now smooth & linear and low end torque is much improved; also steering is pin sharp… Read Full Review

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★★★★☆

“Great company”

Written on: 17/04/2014 by djyemi (1 review written)

I bought a Mercedes CLK from a dodgy dealer based in Southall. Turned out that the car was a death trap and had been sold with an MOT, but with defects that shouldn't have allowed it to pass in the first place. I found A1 on the internet and had read loads of positive reviews, so paid them a visit. They had my car for a day, gave me a courtesy car and kept in contact with me as they worked to fix the tons of faults on the car ranging from a split fuel hose in the engine (dangerous), brake… Read Full Review

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★★★★★

“Excellent guys who really go the extra mile to please. ”

Written on: 11/04/2014 by 325Dean (1 review written)

Having had my car for a little over 6 months I had a couple of minor issues with my E92 so set about trying to find a local trusting independent specialist and found A1. I have been in out of there quite a lot over the past couple of months and it is truly a pleasure kinda waiting for the next thing to go wrong so I can go back. The guys there are brilliant really friendly honest and possess a wealth of knowledge that they are willing to share should you have an interest. I find the guys go the… Read Full Review

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