A1 BMW Specialist Reviews

★★★★★
4.9 / 5
61
98% of users recommend this
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Latest Reviews

★★★★★

“Outstanding, Friendly & Knowledgeable Service ”

Written on: 19/05/2015 by Gary1892 (1 review written)

I took my E46 M3 to A1BN today for an Inspection II and I cannot recommend or commend them highly enough. From the minute you deal with them through to picking the car up the level of service afforded is as good as I have ever experienced. He explains things in plain English and takes photos of any parts that need changing ensuring you are safe in the knowledge that only work actually needed is carried out. I needed a couple of belts changing and photos were sent to prove they were… Read Full Review

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★★★★★

“Great service, knowledge and value”

Written on: 23/04/2015 by Challenger3 (1 review written)

I've had my E46 M3 serviced and maintained by A1BN for 3 years. My experience has always been a positive one with the team alway offering prompt candid and no BS advice. Their knowledge of the cars puts BMW main dealers to shame and the quality of their work is without fault. If you have a BMW get it maintained here… Read Full Review

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★★★★★

“Great Garage & Knowledgeable Staff”

Written on: 22/04/2015 by KatrinaHarvey1972 (1 review written)

Visited this garage a few weeks ago after having a problem with another recommend specialist garage. What can I say this garage was brilliant not only did they show me what was wrong with my vehicle after a previous garage had worked on it. They also gave me advice on what to do next. Couldn’t fault the mechanic looking at my car he was able to spot a mile off what part wasn’t working properly. The service from them and the other guys was great as well. Will be going there from now on for… Read Full Review

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★★★★★

“Expertise and Excellence”

Written on: 14/02/2015 by Keatingqr412 (1 review written)

A few months after purchasing my 335i, I experienced the dreaded brake hydro pump failure warning lights. I contacted A1 for a diagnosis and this was confirmed. As my car was under warranty, they arranged to have it repaired under warranty by replacing the faulty unit with a refurbished one. This process took a few weeks in the run up to Xmas and they were very accommodating in attending to my car on weekends. The refurbished unit did not work so they sent my unit in for repairs whilst I used… Read Full Review

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★★★★★

“The best you'll fine!”

Written on: 22/10/2014 by Mrlel (1 review written)

After owning several BMW's for the past 18 years, it is such a pleasure to have finally found a garage that I trust with my X5 (and I am very fussy!). When my car went in for some routine maintenance, the guys explained everything to me in great detail, even going out of their way to email pictures to me which wasn't asked for but it just added to the excellent level of customer care. I have used BMW dealerships throughout my time of owning BMW's yet have been left bitterly disappointed on… Read Full Review

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★★★★★

“Perfection. No more to say.”

Written on: 07/10/2014 by singh763173 (1 review written)

Having been to a number of garages in the past, I have a lot of experience with good and bad mechanics. Having read up on A1BN, I felt comfortable to take my car down (from South East London... a considerable distance). The guys listened to me and understood my issues and did everything they could to not only identify, but also suggest the most effective fix both mechanically and cost wise. After two visits (I couldn't leave the car behind) the guys have repaired the car and it has never… Read Full Review

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★★★★★

“Honest and Reliable”

Written on: 03/10/2014 by Doyliej (1 review written)

Started using A1 three years ago after getting fed up of the miserable and expensive service available to me locally (I live 30 miles away). We have three BMW's between us and they all go to A1 for any problems or services that pop up. The service you get here is first class, prices are very reasonable, the guys are extremely knowledgable and keep you informed of progress throughout the works. I had my 325D coupe remapped by A1 this week, what a difference. The car now pulls hard everywhere… Read Full Review

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★★★★★

“RE-MAPING - GREAT SERVICE & GREAT RESULTS”

Written on: 14/09/2014 by sandeep41 (1 review written)

fantastic service, last week I got my two cars re-mapped by them, and the cars are now completely different and performing very well. My overall experience of this company was excellent. I have been using them for last 9 years and they have never let me down. truly professional company… Read Full Review

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★★★★★

“Fabulous Friendly Service!”

Written on: 01/09/2014 by sjf21a (1 review written)

We have been using A1 for many years now to service my husband's Audi and have never had any reason to complain. We now take our daughter's Mini One there and have received the same honest,efficient and friendly service. We took her car in last week due to a scrapping noise coming from underneath, they fitted us in the next day and kept us informed the whole time whilst working on it. When they then discovered a very dangerous puncture they drove me to the nearest tyer stockist and did not let… Read Full Review

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★★★★★

“Excellent”

Written on: 29/08/2014 by Adam1712 (1 review written)

I went out of my way to see the guy's at A1 to get the leaky gearbox fixed on my e92because I had heard nothing but good things and I wasn't disappointed. Friendly, helpful, thorough and knowledgeable is all you could ask when leaving your car with someone. I'll be visiting them again in the near future to get some other bit's done!… Read Full Review

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★★★★★

“True Experts”

Written on: 21/08/2014 by Dunkan (1 review written)

These guys really are good. I'm so glad to have taken my BMW to them, I had a long list of things to do to it and a repair that was difficult to diagnose. They took the time to sort it all out and were mindful of what was best for the car but also my wallet. Having just had it re-mapped by them as well, the car is now completely different and performing how I expected it to when I brought it. I honestly can not fault these guys, they are knowledgeable, experienced and more than helpful. I will… Read Full Review

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★★★★☆

“Standard garage, could be better!”

Written on: 16/08/2014

I took my car for a service which was booked in promptly, however the the overall cost was higher than initially expected. The last sevice which was carried out by bmw dealership was cheaper… Read Full Review

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★★★★★

“Great service, great work, great price.”

Written on: 09/08/2014

I was looking for a reliable place to have my 3 Series' automatic gear box serviced, and A1 BMW came strongly recommended. I did a 150 mile round trip to get to them rather than using a garage closer to home, and will not hesitate to do this again. The premises are immaculate, the waiting area has comfortable leather couches, a good selection of magazines (even children's books, a nice touch), and a TV showing Sky News. I was offered a drink and was kindly lent a courtesy Smart car to pop out… Read Full Review

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★★★★★

“knowledge is power!”

Written on: 28/07/2014 by Joycepf39 (1 review written)

We have been using A1 for a while now and as others have stated the service from them, the team is fantastic! The advice given is second to none and if your looking for a garage you can trust than this is the one, I have had my BMW 120d, BMW 335i, BMW M3, Porsche 911 Targa 4S, BMW X6 And BMW 118d all looked after by the guys over the years and I would not trust anyone else more than these guys! … Read Full Review

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★★★★★

“Alternator failure on X5”

Written on: 15/07/2014 by G3ZQI (1 review written)

I have used A1BN for about a year now and always has excellent service. Recently my alternator failed and I had the car recovered on a Sunday to the gates of there premisis in Stevenage. Left a message on the answerphone so they knew why it's there and went back on Monday to arrange repairs. Not only did they test the alternator but replaced the dead battery (not good running the car with no charging, killed the battery). They also alerted to me on the viscos coupling on the fan needing… Read Full Review

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★★★★★

“What a refreshing change from a garage ”

Written on: 04/07/2014 by NickCasey (1 review written)

A1 recently serviced my M5 Touring - great job, they replaced the front discs and pads with genuine BMW replacements I supplied. About 2 weeks after this the discs warped and caused lots of steering judder. They took the car in and produced a report on the exact problem, then took the car to BMW and helped me through a warranty claim as BMW supplied duff parts. Because of their expertise the warranty claim went through perfectly and BMW did not stiff me for anything else ( as they often do on… Read Full Review

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★★★★★

“Service on to my Mercedes c250 sport estate on 18/6/14”

Written on: 18/06/2014 by Myreviewsk (1 review written)

I booked my Mercedes C250 2010 in for a B1 service and MOT. Staff were welcoming, I was was kept informed throughout the day of the work in progress and of what extras were required. I was also given a full written report. My overall experience of this company was excellent and I will certainly be booking my car in next year. Well done chaps!… Read Full Review

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★★★★★

“Smokey Mystery!! Solved!!”

Written on: 14/06/2014 by UmutOzlu (1 review written)

So I had been asking around and going to loads of different garages Trying to get a problem solved with my car and was unsuccessful in doing so until I was advised by someone on a forum to try A1 BMW specialists... I booked my car in for a diagnosis, on the phone I received helpful and friendly answers. (Im not a very car savvy person so they were very patient with me in trying to understand what i was describing) And surely enough it came to the day of my booking. The car was taken up on… Read Full Review

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★★★★★

“Walnut Blasting”

Written on: 27/05/2014 by ZoeMeadows99 (1 review written)

I drove over 200 miles round trip and was met with the most professional service you could wish for .Even the owner took the time to show me round explain the procedure then came out on the test drive his self to make sure im happy with the work what was done 10/10 for the service .Many thanks to the advisor a true asset to the business… Read Full Review

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★★★★★

“Amazing Service”

Written on: 22/05/2014 by DominiqueConnell (1 review written)

The guys at A1 BMW really know their stuff. Far more knowledgeable than any main dealer I've ever used. Nothing but praise… Read Full Review

Bmwfred's Comment

Written on: 14/05/2015

poor servives bn1

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