A1 BMW Specialist Reviews

★★★★★
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Latest Reviews

★★★★★

“knowledge is power!”

Written on: 28/07/2014 by Joycepf39 (1 review written)

We have been using A1 for a while now and as others have stated the service from them, the team is fantastic! The advice given is second to none and if your looking for a garage you can trust than this is the one, I have had my BMW 120d, BMW 335i, BMW M3, Porsche 911 Targa 4S, BMW X6 And BMW 118d all looked after by the guys over the years and I would not trust anyone else more than these guys! … Read Full Review

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★★★★★

“Alternator failure on X5”

Written on: 15/07/2014 by G3ZQI (1 review written)

I have used A1BN for about a year now and always has excellent service. Recently my alternator failed and I had the car recovered on a Sunday to the gates of there premisis in Stevenage. Left a message on the answerphone so they knew why it's there and went back on Monday to arrange repairs. Not only did they test the alternator but replaced the dead battery (not good running the car with no charging, killed the battery). They also alerted to me on the viscos coupling on the fan needing… Read Full Review

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★★★★★

“What a refreshing change from a garage ”

Written on: 04/07/2014 by NickCasey (1 review written)

A1 recently serviced my M5 Touring - great job, they replaced the front discs and pads with genuine BMW replacements I supplied. About 2 weeks after this the discs warped and caused lots of steering judder. They took the car in and produced a report on the exact problem, then took the car to BMW and helped me through a warranty claim as BMW supplied duff parts. Because of their expertise the warranty claim went through perfectly and BMW did not stiff me for anything else ( as they often do on… Read Full Review

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★★★★★

“Service on to my Mercedes c250 sport estate on 18/6/14”

Written on: 18/06/2014 by Myreviewsk (1 review written)

I booked my Mercedes C250 2010 in for a B1 service and MOT. Staff were welcoming, I was was kept informed throughout the day of the work in progress and of what extras were required. I was also given a full written report. My overall experience of this company was excellent and I will certainly be booking my car in next year. Well done chaps!… Read Full Review

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★★★★★

“Smokey Mystery!! Solved!!”

Written on: 14/06/2014 by UmutOzlu (1 review written)

So I had been asking around and going to loads of different garages Trying to get a problem solved with my car and was unsuccessful in doing so until I was advised by someone on a forum to try A1 BMW specialists... I booked my car in for a diagnosis, on the phone I received helpful and friendly answers. (Im not a very car savvy person so they were very patient with me in trying to understand what i was describing) And surely enough it came to the day of my booking. The car was taken up on… Read Full Review

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★★★★★

“Walnut Blasting”

Written on: 27/05/2014 by ZoeMeadows99 (1 review written)

I drove over 200 miles round trip and was met with the most professional service you could wish for .Even the owner took the time to show me round explain the procedure then came out on the test drive his self to make sure im happy with the work what was done 10/10 for the service .Many thanks to the advisor a true asset to the business… Read Full Review

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★★★★★

“Amazing Service”

Written on: 22/05/2014 by DominiqueConnell (1 review written)

The guys at A1 BMW really know their stuff. Far more knowledgeable than any main dealer I've ever used. Nothing but praise… Read Full Review

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★★★★★

“Professional & Friendly Service with Expert Knowledge”

Written on: 08/05/2014 by Simonre7 (1 review written)

The power steering on my BMW Z4 recently failed and after searching the web for a reputable BMW specialist garage A1 popped up. The service and attention to detail was first class from start to finish and much better than I have experienced at a main agents. I was quickly booked in for a diagnostics which threw up a few fault codes. As they use full BMW diagnostics equipment they were able to pin point the problem to the control unit. This unfortunately required a new steering column which… Read Full Review

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★★★★★

“WHAT A DIFFERENCE A1 specialist Stevenage ”

Written on: 03/05/2014 by Carney190 (1 review written)

I brought my Audi Q3 in this week for its first service instead of going back to my Audi dealer. From the moment I arrived I was impressed. The staff were extremely welcoming and proffesional. Whilst I was waiting for the car I could not help noticing the regular customers that were clearly coming back time and time again on first name terms. This garage and the staff are what I would describe as old school. The customer is not just a number he is actually a person entrusting an expensive car… Read Full Review

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★★★★★

“THE BASTION OF BRILLIANCE”

Written on: 29/04/2014 by OwenManning79 (1 review written)

I have owned my 750 for nearly three years and will only go to A1.I finally found a garage that makes me and my car feel important. The staff are friendly yet professional and keep you updated every step of the way as well as trying to keep the price as reasonable as possible. I would rather drive the 80 miles return journey to A1 than risk going somewhere more local. Hats off to A1… Read Full Review

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★★★★★

“Friendly, Honest & Beyond Excellent Service ”

Written on: 26/04/2014 by Joshbimmer335i (1 review written)

I take great care in my car and it is hard finding a garage that does the same. They went above and beyond and took care of it as i would have. Not only that, the honesty and the friendly faces are a huge plus point and make your whole experience far better. The pricing is extremely competitive and well worth the great service you will not experience anywhere else! The garage is large, the site is large, i hung around for 6 hours out of choice as the lads were so friendly and time seemed… Read Full Review

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★★★★★

“Great Service & Great Results”

Written on: 26/04/2014 by Marko33 (1 review written)

Following the purchase of a BMW Z4 E85 I booked the car in for a service and full check-over. I was updated several times on some problems with engine tuning and handling. This resulted in an engine ECU software upgrade (which has prevented some possible long term valve damage), new steering bushes, which when combined with the major service has transformed the cars performance and handling. The power delivery is now smooth & linear and low end torque is much improved; also steering is pin sharp… Read Full Review

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★★★★☆

“Great company”

Written on: 17/04/2014 by djyemi (1 review written)

I bought a Mercedes CLK from a dodgy dealer based in Southall. Turned out that the car was a death trap and had been sold with an MOT, but with defects that shouldn't have allowed it to pass in the first place. I found A1 on the internet and had read loads of positive reviews, so paid them a visit. They had my car for a day, gave me a courtesy car and kept in contact with me as they worked to fix the tons of faults on the car ranging from a split fuel hose in the engine (dangerous), brake… Read Full Review

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★★★★★

“Excellent guys who really go the extra mile to please. ”

Written on: 11/04/2014 by 325Dean (1 review written)

Having had my car for a little over 6 months I had a couple of minor issues with my E92 so set about trying to find a local trusting independent specialist and found A1. I have been in out of there quite a lot over the past couple of months and it is truly a pleasure kinda waiting for the next thing to go wrong so I can go back. The guys there are brilliant really friendly honest and possess a wealth of knowledge that they are willing to share should you have an interest. I find the guys go the… Read Full Review

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★★★★★

“Mini Cooper Service and Repair”

Written on: 07/04/2014 by Martiin (1 review written)

We were recommended A1 by a colleague in 2012 and booked in for a standard 'Mini 2' service which was completed at the fixed price quoted. So impressed with the service provided we were certain to use again for servicing and have been recommending to friends also. Recently we had an issue with the Mini which required Green Flag to get us to A1 as a breakdown. The diagnosis was made as an ALternator, a competitive quote given and the part was ordered and the Mini was back on the road the next… Read Full Review

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★★★★★

“friendly professional 5 star service”

Written on: 04/04/2014 by bmw316 (1 review written)

I had recently purchased my first BMW which is a 3 series. No doubt with it being a BMW I wanted it well looked after. The first time I had taken it to A1 I was provided with a courtesy car while my car was serviced and i well informed of any additional requirements during the service in a timely manner. Having experienced such a friendly informative service iv not looked back and will continue to bring my car to A1 for any further requirements. They've recently carried out a ecu remap for my… Read Full Review

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★★★★★

“BMW Z4 Oil Service and rear brakes - A1 customer service”

Written on: 02/04/2014 by G4JFM (1 review written)

Highly recommended. My experience dealing with A1 BMW Specialist (A1BN) in Stevenage was flawless from start to finish. I booked my BMW Z4 3.0si in for an Oil Service, Brake Fluid change, Micro Filter, new rear brakes and a repair to the faulty headlight washer hose. Excellent communication throughout, full knowledge of the car and parts and most of all value for money with quality customer service. I found out about A1 BMW Specialist on the Z4-Forum. What I liked: Easy to speak to… Read Full Review

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★★★★★

“BMW M5 service”

Written on: 20/03/2014 by E39M5 (1 review written)

I had my car serviced here today and can fully recommend these guys. Great pricing, very knowledgable staff and they go the extra mile. I was there for an oil service and coolant and brake fluid change. In addition to this they went over the entire car looking in detail at everything from suspension bushes to ecu fault codes. They are very thorough and professional and if you own a BMW (or Audi or Merc) that you want properly maintained then you need to be using A1… Read Full Review

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★★★★★

“S3 headgasket. Great attention to detail and service!...”

Written on: 19/02/2014

After being messed around by some garages in the past, I've always been wary on letting garages work on my cars. I noticed my headgasket had possibly failed 200 miles away from the garage I have always trusted and was left with no option but to bite the bullet and take my Audi S3 to another garage. A1 BN was recommended to me by a guy who had some work done by them on his Audi. They did a vehicle inspection to find any other faults with my car before they started taking the head apart and… Read Full Review

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★★★★★

“Better, cheaper and more communicative than BMW....”

Written on: 12/10/2013

These guys are a real find. Recommended to me by a work colleague and they exceeded my expectations. They are more interested and knowledgable in your BMW than BMW are, and they will communicate to you extensively what they are doing and why. Even the customer facing staff are knowledgable in detail about the work being done on your car and also friendly and approachable. You can actually discuss ideas with them rather than the tick box approach you get with the main dealer. Despite this… Read Full Review

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