Glossop Caravans, Glossop, Derbyshire Reviews
Latest Reviews
★☆☆☆☆
“Service”
Written on: 21/03/2013
I have given the repair department 1* the reason being trying to get them to do any repairs is a waste of time,we bought a secondhand van from them and part exchanged our old van.The first time out we had 16 things go wrong 13 of these were ticked as checked on the service sheet,but we ended up with a flooded caravan,no lights,no battery and the fridge door falling off plus other problems.When we returned home they arranged for it to be repaired 12 days later it still hadn't been done,so... (read more)
★★★★★
“Excellent service from all staff”
Written on: 09/03/2013 by Trendywen
Recently my husband and I purchased a new Quest Blenheim awning from Glossop Caravans, we were very pleased with the service and all staff were pleasant, helpful, professional and knowledgable. We were surprised to be told we could try out the awning with our caravan to check it fitted okay, and if it didn't we could exchange it for another size - we tried it out on a dry day the following weekend and it fitted perfectly. The awning is excellent quality and the price we paid was value for... (read more)
★★★★★
“I have been using Glossop now for my last 3 caravans!”
Written on: 04/03/2013 by JillHall1 (1 review written)
I have been using Glossop now for my last 3 caravans, and never had any reason to look anywhere else. They have always been friendly, and listened to my needs, and with the wide choice of caravans they have, I have never had any trouble finding the caravan I want. (I started with an old 2 berth, I now have bought a brand spanking new 5 berth Elddis) I always feel welcome there, and they always remember me, even on first name terms with them all! Can’t wait to pick up my new caravan in... (read more)
★★★★★
“Highly professional, helpful and brilliant company!”
Written on: 03/03/2013 by PaulWilson335 (1 review written)
Purchased a lovely second hand Bailey Ranger from them a few weeks ago. Being new to caravans we were a little wary of buying from a private seller, so we decided to purchase from our local dealer. We explained to the sales person that we were new and he spent his time showing us around the caravans that he thought we would find suitable. We felt like we were taking up his time but he assured us this was not the case, and it seemed he couldn’t do enough for us! As soon as we found the... (read more)
★★★★☆
“Very good Professionalism until it comes to the "snaggs"”
Written on: 23/02/2013 by Kippaxblue
We purchased our brand new 2013 Elddis Chatsworth at the NEC show in october and took delivery of our new van in January 2013. A stunning Dealer Special from Glossop Caravans. Firstly I must say that the level of professionalism from Sales to Despatch has been first class and they have all talked us through every step without any fuss or hitches. Because we are "seasoned" caravanners, upon choosing our van i did my homework on the "Dealer Extras" that come with the van. Upon collecting the... (read more)
★★★★★
“Very happy with the service provided”
Written on: 07/02/2013 by LisaSmith98575 (1 review written)
After looking for the right caravan for months me and my husband decided to take a trip to Glossop caravans. We found that the staff are very helpful and paid attention to what we wanted. We found a lovely 2 berth that we purchased. When we arranged to pick it up the staff had the caravan all ready and for us to set off. We would definitely go back again and recommend it to anyone. (read more)
★★★★☆
“Good - but don't arrange collection on a Sunday!”
Written on: 19/11/2012
Bought a caravan from Glossop yesterday, the price and deal we got was fantastic. The staff attention was great, with our salesman being courteous, polite and explaining the whole process to us. The only reason I have deducted a star from the review is that we decided to pick the caravan up on a Sunday, which was a bad move. There are no service staff in, and once the money was taken, we were kind of left on our own to get on with it, no demonstration of the caravan systems took place at... (read more)
★★★★★
“I'm going to write this review in two parts. Firstly...”
Written on: 04/07/2012
I'm going to write this review in two parts. Firstly I'd like to say that one or two of the complaints I feel are unjustified. These complaints are regarding the cancelling of orders after the customer has committed to buy. This is not ebay and buying a caravan is a commitment so be sure youve made the right choice before you commit. For the second part I'm going to tell you of my experience with Glossop Caravans. Last year, I unwisely bought a caravan off ebay, it was advertised as 'Damp... (read more)
★★★★★
“Swapped to a new Swift”
Written on: 05/12/2011
Swapped my caravan at Glossop only three weeks ago the salesman Jonathan was fantastic helped us through the entire sale without any issues, nothing was a problem for them to sort out. We got a great deal from them at the caravan show we swapped to a brand new swift celebration a glossop special. I would tell anyone to buy from Glossop they are a great company to deal with. (read more)
★★★★★
“Good to see there are still some decent companies out...”
Written on: 04/12/2011 by Jane_Eusten
Upgraded for the third year running to their Platinum Pastiche 520/4, we bought at the show in Birmingham and got another great deal. Glossop always make me and my husband feel welcome and we'll continue to visit them for all our caravanning needs for the foreseeable future. (read more)
See next 10 reviews
Showing 1 - 10 of 29 Reviews
★★★★★
“Great Service”
Written on: 03/12/2011
Used Glossop Caravans many times and always had great service. Friendly company and good value for money. I Look forward to my next visit. (read more)
★★★★★
“Really happy consumer”
Written on: 02/12/2011 by david74
Just bought a my first caravan for the wife and kids from Glossop. Felt really relaxed and ended up with a far better deal than i originally thought i'd get. Going away next weekend just before christmas. Thanks to all the people there. (read more)
★★★★★
“We had a problem with our awning, the zips would'nt...”
Written on: 10/10/2011
We had a problem with our awning, the zips would'nt come off, so off we went to glossop caravans where we bought it from. The guys there were so helpful they just could not do enough for us. Superb service and thanks to you all (read more)
★★★★★
“Have used these guys twice now and found them to be...”
Written on: 16/05/2011 by alexmorton (2 reviews written)
Have used these guys twice now and found them to be very helpful. We bought our first van in 2003 and upgraded recently.
We have found all the staff to be knowledgeable and would (and do) happily recommend them.
(read more)
★★★★☆
“i purchased a static caravan from don the salesman he...”
Written on: 28/12/2010
i purchased a static caravan from don the salesman he asked our requirements straight away and directed to the vans in our budget .we had to wait 3 weeks for the van to be available but did not recognise it when we weht to view it was fabulous'Recommend to anybody but they are slow at getting things complete but worth waiting (read more)
★★★★★
“We bought a caravan (swift) 2006 model on saturday...”
Written on: 24/08/2010
We bought a caravan (swift) 2006 model on saturday 21st August from glossop caravans and can i just say the service from beggining to end was fantastic. The sales man Shaun was very helpfull and not at all pushy. We wanted the caravan asap and they bent over backwards to have it ready for us. I can safely say the whole thing was a pleasure. It is probably the best run company i have ever dealt with. The dispatch team are just as good as the sales team. I would recommend glossop caravans to... (read more)
★★★★☆
“ We part exchanged our caravan, at Glossop Caravans,...”
Written on: 20/08/2010
We part exchanged our caravan, at Glossop Caravans, we found it very straight forward,Ed our saleman was helpful, we did'nt feel under pressure or rushed into buying the wrong caravan, The one we bought was perfect for us,also it came with a thee month warranty. We would like to thank Richard at the service centre for is advice on the day of the viewing,and when he delivered the caravan the next day.As a caravaner for 37 years, we think this was the best sevice. We would recommend anyone... (read more)
★★★★☆
“Brought our new Coachman July 2010. The service at...”
Written on: 19/07/2010
Brought our new Coachman July 2010. The service at Glossop was brilliant. Would recommend them to anyone. (read more)
★★★★★
“just traded our caravan in for a bailey senator,great...”
Written on: 09/06/2010
just traded our caravan in for a bailey senator,great service and realy nice people to deal with.Got a good deal,good advice and after sales service.Sean good salesman to deal with and claire great with the general admin and advice. Would not go anywhere else in the future. (read more)
★★★★★
“I bought my first used motorhome from Glossop Caravans...”
Written on: 08/03/2010
I bought my first used motorhome from Glossop Caravans three years ago. The salesman was John Phythian and he spent lots of time with us, finding out how we intended to use the van, not just trying to sell us any old thing. The despatch was done by Andreas, who was very helpful, knowing that it was all new to us. We had a couple of minor niggles which the service centre dealt with quickly. We went back last week just to have a look round and met John again. He remembered us and even the... (read more)
See next 10 reviews
Showing 11 - 20 of 29 Reviews
★★★★★
“I have dealt with Glossop caravans twice now in four...”
Written on: 25/12/2009
I have dealt with Glossop caravans twice now in four years. I have always dealt with Mike Hodges and found the customer and sales service excellent. I would not go anywhere else. (read more)
★★★★★
“Ive been vanning for 35 years+ they sell alot of...”
Written on: 13/11/2009
Ive been vanning for 35 years+ they sell alot of caravans and you can not plaese everyone i have bought vans from many dealers and they far out shine everyone else. (read more)
★★★★★
“To be perfectly honest, comments o this site troubled...”
Written on: 02/11/2009 by bawddwr2006 (7 reviews written)
To be perfectly honest, comments o this site troubled me prior to deciding to buy our new Coachman from Glossop Caravans. Thank goodness, the experience of others on this site was NOT our experience last weekend.
We placed a refundable deposit on the 'van before setting off on the 160+ mile journey, and when we got there, all the staff that we came into contact with were polite and welcoming. Once we'd decided to buy the van, arrangements were made for us to bring along our existing...
(read more)
★★★★☆
“If you want rock bottom prices dont go to Glossop...”
Written on: 18/09/2009
If you want rock bottom prices dont go to Glossop Caravans. We went because we are new to caravanning and wanted a warranty and everything explaining. There have been some issues but we have been informed promptly and they have done all they can to rectify them. We bought an old van so we shall see on the damp front! (read more)
★★★★☆
“Bought a Motorhome Compass Rambler August 2009 from...”
Written on: 24/08/2009 by William Irwin (1 review written)
Bought a Motorhome Compass Rambler August 2009 from Glossop Caravans and picked it up a couple weeks later at Glossop, and were treat well at all times, I asked for an awning to be attached was given good discount plus a professional job done to the fitting the dispatch department were a credit to Glossop, the whole handover was spot on, many thanks (read more)
★★★★★
“My experience with Glossop Caravans was very pleasant,...”
Written on: 19/05/2009
My experience with Glossop Caravans was very pleasant, no pressure good deal and helpful staff. (read more)
★★★★★
“Bought a Coachman 450 Golden Festival from Glossop...”
Written on: 26/02/2009 by georgebrown (1 review written)
Bought a Coachman 450 Golden Festival from Glossop Caravans at the Manchester show and picked it up a couple weeks later at Glossop, we stayed the night in the compound (brilliant toilets) were given a key to leave-pub down the road and were treat well at all times, the dispatch department were a credit to Glossop, the whole handover including changing the motormover was spot on, many thanks (read more)
★★★★★
“As we were travelling with our caravan through the UK...”
Written on: 07/08/2008
As we were travelling with our caravan through the UK our stabiliser broke one of its patches. Although it must have been very busy they managed to repair it the next day so we could travel on. Even better, they didn't charge anything for the work, just the patches. So if I would have to buy a caravan in the UK I surely recommend this firm. (read more)
★★★★☆
“We bought our Bailey caravan from Glossop Caravans...”
Written on: 16/07/2008
We bought our Bailey caravan from Glossop Caravans after they were recommended by someone we got chatting to on a holiday.
The site is brilliant as they have a shop where you can buy all your caravan accessories, which means when your caravan arrives home it's ready to be used straight away.
(read more)
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Top 5 Caravan Dealers
To calculate the top 5's we take the following factors into account:
Top 5 Caravan Dealers
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
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1. Wandahome (South Cave) Ltd - www.caravanbuys.com
38 reviews read latest review -
2. Glossop Caravans, Glossop, Derbyshire
29 reviews read latest review -
3. Stewart Longton Caravans - www.stewartlongton.co.uk
7 reviews read latest review -
4. Northern Caravans, Warrington, Cheshire
5 reviews read latest review -
5. Highbridge Caravans, Highbridge, Somerset
6 reviews read latest review
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Thecookster's Comment
Written on: 12/02/2013
Update: Still trying to get Glossop Caravans to sort out an issue from November - they seem to be unwilling to do anything about it. I would certainly advise taking your money elsewhere, as once they've got it, all service goes out of the window...