Pickabook Reviews - www.pickabook.co.uk

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★★★★☆
3.6 / 5
68% of users recommend this
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Latest Reviews

★★★★★

“Superb service”

Written on: 15/11/2014 by moonmamma (1 review written)

sourced the book I needed for my assignment to this website, newly published and £90 hardback elsewhere if available at all. Ordered quickly as only 8 left in stock (and far more people on my course than that!) Then I read the reviews here and my heart sank. Oh dear what had I done, essay deadline looming, needed this book, no money to waste. I emailed the company letting them know of my need for a quick delivery and got an almost immediate reply reassuring me the book will be dispatched the… Read Full Review

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★☆☆☆☆

“I'm still waiting ”

Written on: 24/11/2012

I ordered 2 books in sept and they assured me they had them and would get them shortly, One of them was unavailable and it took them a month to discover this and to cancel my order. I have been waiting a month for them to refund the monies which they took immediately. I have resorted to my credit card issuer to try to obtain a refund… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM THIS COMPANY OR BUY AT YOUR OWN RISK!”

Written on: 06/11/2012 by Jennifer721 (1 review written)

I ordered a book for University from this company on 2 October (Accounting and Finance for Non Specialists 7th Edition). I was told by my lecturer to get the book as soon as possible and ordered it that very evening. A week later when I had not yet received the book I emailed the company to be told they were in the process of being taken over and my order would be dealt with shortly. 10 days after ordering I cancelled my order and re-ordered the book on amazon.co.uk which was received within… Read Full Review

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★☆☆☆☆

“No book and no money back!”

Written on: 30/10/2012

Pickabook was not able to deliver the book I ordered at said time. I choose to cancel the order and was told I would get I refund. A considerable amount of time has since passed and I have not gotten my money back. They have failed to respond to my mails. Avoid this company at all cost!… Read Full Review

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★☆☆☆☆

“Was brilliant...has gone quickly downhill!! AVOID!”

Written on: 22/10/2012

In my first two years of uni i found pickabook extremely useful, however this year I was repeatedly told my books would arrive 'end of this week.' A month later and term has already started and still no books! Not only this but when i checked my account i found that books i had paid for and had been displayed as 'ready to be shipped' were now out of stock...Many ignored emails and eventually a phonecall later i discovered that they had never possessed these books and a changeover of business… Read Full Review

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★☆☆☆☆

“Charlatans!! Hopeless!! Pointless!! ”

Written on: 13/10/2012 by Beanies (1 review written)

I ordered a book which was required urgently and was shown as being in stock. I received an email informing me that the delivery would be 1-2 business days, excellent I thought. However 5 weeks later No Book, calls to the customer service showed little interest on their behalf. Things look up when I spoke to the financial Director who assured me the book would be in stock that day and posted that night. All lies as the book was not dispatched for another 5 days. So six weeks for a delivery… Read Full Review

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★☆☆☆☆

“Could not deliver”

Written on: 26/09/2012

Ordered a set of books from Pickabook on 10 days ago from their website which said that they had the items "in stock and ready for dispatch". They have still not arrived so I rang their customer services who told me that they had been having problems with the supplier i.e they did not have any stock. I needed these books urgently and have been let down. Order cancelled and new order placed with good old trusty Amazon… Read Full Review

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★★★★★

“Ordered a Book on the 1st Feb and it was delivered...”

Written on: 04/02/2011

Ordered a Book on the 1st Feb and it was delivered before 9 am on the 3rd Feb,superb delivery.Would not hesitate to recommend Pickabook to others,and will certainly deal with them again.Liked the layout of the website and ease of ordering… Read Full Review

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★★★★★

“Pickabook offers an exceptional level of service. The...”

Written on: 28/06/2010 by muffneyofthemoon (1 review written)

Pickabook offers an exceptional level of service. The books I chose were two hardbacks by Orwell and Waugh and a paperback by Clive James. These were delivered not only on time, but early. They arrived in tip top condition, thanks to the very good standard of packaging. The courier (DHL) was polite and conscientious, ensuring that I received the package.(There are problems with my bell, as in not working!)

The quality of the books exceeded my expectations.

The web site is well planned and… Read Full Review

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★★★★★

“This was a first purchase from Pickabook. Amazon is my...”

Written on: 25/06/2010

This was a first purchase from Pickabook. Amazon is my usual supplier but didn't have it and didn't know when... I'll return to Pickabook for fast delivery at an excellent price… Read Full Review

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★★★★★

“This is a copy of a email I sent to PickaBook.co.uk: ”

Written on: 21/06/2010

This is a copy of a email I sent to PickaBook.co.uk:

Hello
I recieved my Book yesterday, I am delighted with the excellent service and speedy free delivery that I have recieved from PickaBook.com

Warmest Regards


I was pleasantly surprised not only at the cheapest price when purchasing the Book from PickaBook, but also the free delivery and the speed of the delivery was 1st class.
A very pleasant online shopping experience and one I would not hesitate to reccomend. I… Read Full Review

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★★★★★

“Excellent service, ahead of time delivery, marvellous...”

Written on: 18/06/2010 by monalisajw (1 review written)

Excellent service, ahead of time delivery, marvellous communication and follow up process, safe and sound packaging - all very impressive. A pleasure all-round, even as far away as to the Gold Coast, Australia!

No doubt will be spending more money with you...happily!

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★★★★★

“I found Pickabook whilst searching online for a...”

Written on: 10/06/2010

I found Pickabook whilst searching online for a specific book. They were one of a few sellers to have a copy, and at a very good price.
Placing the order was easy, and I was e-mailed an order acknowledgement and advice of despatch. The book arrived just four days after placing the order and was very well packed.
I am very pleased with the whole experience, and would recommend this company without reservation… Read Full Review

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★★★★★

“I wasn't certain whether a certain navigation chart...”

Written on: 10/06/2010 by SteveWright101 (2 reviews written)

I wasn't certain whether a certain navigation chart was available from Pickaboo (the website wasn't perfect on this). The customer care contact by phone there was very helpful, checked up for me and got back to me straight away that I could buy (with web reference for convenience). I was also concerned whether the three items would reach me in time, but the two packages in fact arrived very quickly. So, super customer responsiveness and fast delivery; and the prices were better than elsewhere… Read Full Review

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★★★★★

“excellent in every respect, highly recommend, would...”

Written on: 19/05/2010

excellent in every respect, highly recommend, would use again… Read Full Review

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★☆☆☆☆

“Ordered three times from the company and my order was...”

Written on: 27/03/2010

Ordered three times from the company and my order was canceled because it was too high!!!. First website to actually cancel an order in my 12 years of shopping on the internet. I am appalled… Read Full Review

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Pickabook's Comment

Written on: 30/04/2010

We apologise for the disappointment caused. We would have loved to process the orders. Unfortunately, the item that was ordered each time was expensive, and it was ordered in large quantities. The goods were also ordered for delivery overseas. Because of the value of the goods, and because of the delivery overseas, we decided that it would not be safe to process the orders.

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★★★★★

“Not having dealt with this site before and also that...”

Written on: 22/03/2010

Not having dealt with this site before and also that the price was the cheapest I could find I was to say the least a little surprised that 3 days after my order the books were delivered. Will use them again No Probs… Read Full Review

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★★★★☆

“Books were a bargain and arrived sooner than expected. ”

Written on: 08/02/2010

Books were a bargain and arrived sooner than expected.
Easy to use and no hidden costs.
Fast email response. A bit difficult to get hold of on the phone.
Definately will use them again and recommend to friends and colleagues… Read Full Review

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★★★★★

“Brilliant. Have used on many ocassions. Usually...”

Written on: 07/10/2009

Brilliant. Have used on many ocassions. Usually cheaper than other book sites and deliveries often received within 36 hours of placing the order. Very fast and efficient… Read Full Review

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★★★★★

“PickABook is quite good place to oderd books for my...”

Written on: 04/10/2009

PickABook is quite good place to oderd books for my needs. Now Firefox add-on is available for PickABook. With this toolbar I like PickABook even more!… Read Full Review

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