Cranstar Holidays, Trevelgue Holiday Park Reviews

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1.8 stars
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Average Ratings for Cranstar Holidays, Trevelgue Holiday Park

  • Value for Money1.9 stars
  • Overall rating1.8 stars

 

33 Reviews For Cranstar Holidays, Trevelgue Holiday Park

  • Guest 15th Jan 2010

    Reviewer rating: 1 stars


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    This site will damage your health.I have seen better caravans on a builders site.They smell there damp and they are dirty,and that was the top of the range one.We were only on the site for less than 1/2 hour and we had to leave,asked for our money back and left.

  • Guest 19th Dec 2009

    Reviewer rating: 5 stars


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    I took my family to Trevelgue holiday park Aug 09 and had a brilliant time, the caravan was an ok size ( could be bigger) but not bad for whst we paid.
    my two kids had a great time with allthe entertainment and my husband was more than please with the big screen when the football was on.
    we did have a problem with the fridge not working but within half hour someone had fixed it ( all staff were very helpfull.
    we were very lucky with the weather sun everyday so most days were spent on the beaches ...
  • Guest 9th Nov 2009

    Reviewer rating: 4 stars


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    We went on a Sun holiday to Trevelgue Holdiay Park in Porth at the end of October. After reading these reviews we were very nervous about driving all the way down the country to find it was that bad we would want to come home. We needn't have worried. So it's not the Ritz but what do you expect for less that £50 for a family holiday?

    Our caravan was close to the entrance and the week were were there, the shower block and toilets were being refurbed (even the builders were friendly and p ...
  • Guest 2nd Nov 2009

    Reviewer rating: 1 stars


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    oh my god what have I done were my thoughts when I read other reviews of this site. However when I arrived with my wife and 2 boys aged 12 and 14 we were greeted very warmley by the nice young lady on reception, great I thought things are looking good. We were then showed to our caravan what a sh*t hole smelt damp and not very clean. Kitchen surfaces were old and peeling sink was badley marked. Shower cr*p impossible to get correct water temperature, taps on sink would only turn of under extreme ...
  • harrisbelway 1st Nov 2009

    Reviewer rating: 1 stars


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    We booked through the Sun holiday promotion as we have been on their holidays countless times before and have always been happy.
    On arrival we were less than impressed with the park.
    Our caravan stank of cigarette smoke and damp.
    The grass outside our door was littered with rubbish and glass.
    The cooker was faulty which made catering for a family very difficult.
    The toilet door had a badly fitted bolt on the inside and another on the outside complete with peep hole!!
    The heater in the bedroom wa ...
  • Guest 26th Oct 2009

    Reviewer rating: 3 stars


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    We have just returned from a Friday to Monday holiday through the Sun, it did not cost us much at all. I was quite cautious about going after reading reviews. We were given a caravan near to the entrance and it was very clean and well equipped with microwave and freeview flat screen t.v. The only downside was gas fire was hard to ignite and the window in childrens room was draughty. It was very comfortable. My children aged 7 and 4 really loved the club and the amusements arcade. I feel the site ...
  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    Please Read

    Having read the reviews on this site we thought we would give it the benefit of the dought with it being a mixed bag of reviews.

    Traveled from Manchester 24th October 2009 5 1/2hr trip!,

    On arrival we were absoloutly shattered all we wanted to do was crash out for a few hours,

    We got to our first caravan T87 and was astounded at the state of it, the steps was broken, the whole caravan stank, the cooker was rusted, and mould on the curtains furnishings, access was limited too.

    We ...
  • Guest 10th Oct 2009

    Reviewer rating: 1 stars


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    i have stayed at trevelgue before but not forabout 10 years.I booked a holiday there for aug 1st but after reading reviews was vary concerned.I e mailed the manager who was very helpfull and we moved to there other park in bude where they up graded us to a very nice top of the range caravan we had a lovely stay here and would go back there again.However on visting newquay we decided to look at trevelgue the reviews are right the vans are filthy the site dirty and full of youngsters so glad we ch ...
  • Guest 4th Oct 2009

    Reviewer rating: 1 stars


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    Very dissapointed, as in holiday brochure stated a bus into newquay every day, this stopped 3rd september booked holiday 7th so to go into newquay had to walk half a mile up a very steep hill or pay £8 each way for taxi were not told about this whan booking the holiday ,not a place for the eldery. One good point the caravan was lovely and cleam.
  • Guest 12th Sep 2009

    Reviewer rating: 2 stars


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    We just arrived back today (12.9.09) from Trevelgue Holiday Park. We booked through a sun holiday promotion & booked an extra day making it Monday to Friday stay, at approx £106. Before setting off i rang & spoke to a lady & informed her of my findings on this web site & she assured me we would be put in a quiet spot & to be fair we were offered a van near the entrance rather than at the oposite end of the site near the 18 - 30 guys. The first 2 vans we rufused as they were in a dirty stat ...
  • Guest 7th Sep 2009

    Reviewer rating: 4 stars


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    After reading the reviews on this site on Trevelgue Holiday Park I rang the park to express my concerns. The girls I spoke to were very polite and reassuring and promised to put my family in a quiet spot. Seeing as this was the first sun holiday i'd been on I left for my holiday with an open mind. We had decided to upgrade and were very happy with the caravan we were given. We experienced no rudeness or unfriendliness from any of the staff. The pool and bar were both to a good standard. All I ca ...
  • Guest 6th Sep 2009

    Reviewer rating: 3 stars


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    It was with extremely low expectations that we went to Trevelgue. We were booked in though Sun holidays. We were a party of 4 adults & 2 children. on arrival we were not overly impressed. When we got there we were surprised to be in a 3 bedroom caravan, which was a lot better than someone being stuck in living room! We had a few problems - window not closing properly, broken door catches, but to be fair these were dealt with quickly. We found the staff to be friendlier than expected, and were pl ...
  • Guest 5th Sep 2009

    Reviewer rating: 3 stars


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    It was with extremely low expectations that we went to Trevelgue Holiday Park We were booked in though Sun holidays. We were a party of 4 adults & 2 children. on arrival we were not overly impressed. When we got there we were surprised to be in a 3 bedroom caravan, which was a lot better than someone being stuck in living room! We had a few problems - window not closing properly, broken door catches, but to be fair these were dealt with quickly. We found the staff to be friendlier than expected, ...
  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    We have just come back from camping at Trevelgue Holiday Park. Our first impression was why did we bother!! The small campsite had a portaloo aand also porta cabins which were the showers. The showers near the shop were very small and you had to put your clothes in a bag to hang up so they didn't get wet. the toilets were just as bad they were clean only just!!
    The man in the shop wasn't at all helpful.
    We run out of calor gas and nearest place that didn't was another campsite 7 miles away.
    We d ...
  • Guest 31st Aug 2009

    Reviewer rating: 1 stars


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    We have just come back from Trevelgue Holiday Park. We were camping there. Our first impression why did we booked here!!!
    Filthy and very small showers. Urinals that were boarded up. the camping area had portaloos and showers. broken taps in disabled toilet.
    We run around out calor gas, the fellow in the shop wasn't helpul, we had to find another campsite for the gas which was seven miles away.
  • Guest 30th Aug 2009

    Reviewer rating: 1 stars


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    Trevelgue Holiday Park was the worst place i have every stayed. kim and aggie need to visit this site and do some cleaning . we upgraded and it was dreadful i went on holiday to get away from cleaning and spent the first day cleaning and everything had to be washed before use . we left early as we could not stand any more sleepless nights . we did get some money back after a long heated debate with the rude manager as we were complaining so were 4 other couples . we booked somewhere else and enj ...
  • corbetbaxter 29th Aug 2009

    Reviewer rating: 4 stars


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    I, my wife and two young kids (6 band 4) booked a four night stay in August at Trevelgue via the Sun newspaper Holiday promotion. Total spend £140 (after upgrade).

    We read reviews just before starting our holiday and we voiced our concerns. We requested a van away from the amenities and the dreaded campsite!

    We got a great van (2 year old), never heard a thing at night and overall had a great time. The pool is the jewel in the crown, large, not too busy and supervised.

    My advice, upgrad ...
  • kristlewba 25th Aug 2009

    Reviewer rating: 1 stars


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    do not use Trevelgue Holiday Park!!! stay away! you feel dirtier when you have had a shower than when you went in! horrible place for family's loud music from the 18-30 field, family field right next to that site. loud music till 11pm even though children on next field. just a wooden fence seperating them.
    generally disappointing, do not go there. avoid!!
  • Guest 23rd Aug 2009

    Reviewer rating: 1 stars


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    The Trevelgue Holiday Park toilets do not lock, the sites showers do not lock & there is no where to put your clothes whilst having a shower apart from one hook. we camped here but what the website fails to telkl you is that they are right next to a club 18-30's camp site called Smugglers Haven or Den !! They obviously thought the wooden fence that was between us would stop the noise of the revving cars, the very loud music, the fire works & the screams of the people on the camp site !! Overall ...
  • Guest 22nd Aug 2009

    Reviewer rating: 1 stars


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    We booked at Trevelgue Holiday Park site for a static van on a "special offer", THEN I read the reviews on this page. Started getting worried as we have a 9 month old and a 3 year old.....I called them and told them of my worries that my kids would be kept awake by revellers and/or the bus that goes until 3.30am and also of the van being cold damp and dirty. They were very good and practically offered my money back if we decided not to go, they understood our fears and would put us in the quiete ...