Amys Gifts Reviews - www.amysgifts.co.uk

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★★★★★
4.8 / 5
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Amys Gifts - www.amysgifts.co.uk
Amys Gifts - www.amysgifts.co.uk
Amys Gifts - www.amysgifts.co.uk
Amys Gifts - www.amysgifts.co.uk
Amys Gifts - www.amysgifts.co.uk

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Latest Reviews

★★★★★

“Friendly amazing service”

Written on: 27/08/2014 by salta (1 review written)

I ordered two boxed wedding handkerchiefs & a cushion for my son & his new bride on Tuesday , I paid silver delivery and had them the next day before 12 pm ! They were of very good quality, well packaged and I was delighted with them . I would highly recommend this company. Excellent service and when I sent an email about a query it was responded to promptly… Read Full Review

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★★★★☆

“Embroided bath towel.”

Written on: 05/07/2014 by Aryanav431 (1 review written)

Ordered on line, on Sunday evening and received Wednesday morning!! Very pleased with the towel, good quality and good standard of embroidery, the reverse of the design is always the test!! Well packaged with a bow. It is now off to Australia, for our granddaughters birthday. Thank you for prompt delivery… Read Full Review

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★★★★★

“Great Personalised Gifts”

Written on: 23/01/2014

Ordered two sets of personalised white handkerchiefs for both my Grandparents with their initials embroidered on in a pretty teal colour. I also ordered gifts boxes for each. I was amazed when my order arrived the very next day, as I was expecting it to take at least a week like some other websites I looked at. The personalised hankies are good value and look very nice. My grandparents were thrilled with their gifts. I have recommended my family and friends and will shop with Amys Gifts again… Read Full Review

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★☆☆☆☆

“Awful Customer Services And Really Bad Attitude.”

Written on: 23/01/2014 by iainmac963 (1 review written)

Do not use. All seems fine unless you have a problem. They will refuse refund but luckily I paid with PayPal so they seen since and refunded me but had to go through the dispute pricess. Poor customer service skills and really bad attitude. No contact phone number so you have to converse through emails. Royal Mail insisted that Amy's Gifts had to claim for the lost parcel but Amy's gifts thought they new better and kept telling me that I had to claim. I couldn't do thus as I didn't have the… Read Full Review

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★★★★★

“Great Gift Ideas”

Written on: 11/01/2014 by KayDolman (1 review written)

Ordered handkerchiefs with names embroidered. Lovely job - choose thread colour, musical instrument on one set. Came nicely packaged with ribbon even though I didn't pay for gift packaging. Next time, would like to order some ladies handkerchiefs - had some gorgeous ones!… Read Full Review

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★★★★☆

“Great Customer Service, lovely Product ”

Written on: 04/12/2013

I ordered the personalised Santa stockings and paid for 1-3day delivery. Unfortunately, after a week I still had not received my order so I contacted Customer Services. They got back to me immediately and arranged redelivery for the following Monday, which arrived as promised. Even though I've only ordered from here once, I would definitely recommend… Read Full Review

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★★★★★

“embroidered towel and hankie were lovely and packaged...”

Written on: 07/11/2013 by xmas13 (1 review written)

beautiful towel and hankie embroidered lovely and presented beautifully with a pink ribbon very pleased , arrived within days of ordering too ! thankyou .my daughter will be so pleased xmas morning when she opens this . was done exactly as requested . very nice quality towel would definitely recommend to a friend x … Read Full Review

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★★★★★

“Fantastic service!”

Written on: 16/10/2013

I had ordered 17 personalised beach bags for a girlie holiday, there was a late addition to the party (4 days before the holiday) leaving me 1 short, which meant that 1 lady would have to go without...not good!. I emailed Amy's gift on the Friday evening (late) and received an email from them with a link to place an order for the remaining item. I upgraded to a 'silver' delivery...and was notified by email that my order had not only been processed but had been despatched for deliver by Saturday… Read Full Review

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★★★★★

“Very Efficient!”

Written on: 26/07/2013 by Silverdale09 (1 review written)

I ordered some personalised hankies as a last minute birthday present at 3pm on Thursday really hoping I would receive them by Monday. Couldn't believe it when they arrived the following morning at 9am! They even had to be embroidered with names so I was expecting that to take a while. Brilliant would highly recommend. Thank you so much Amy!… Read Full Review

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★★★★☆

“Liverpool Personallised Towel”

Written on: 14/02/2013

Ordered this as a late valantines gift and the service and deliver time was excellent. The name on the towel looks great and I am really happy with the item recieved. The only thing that lets it down abit is the quality of the towel, its very thin but for the purpose I have purchased it is a great gift. Overall very happy. Thank you… Read Full Review

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★★★★★

“Leather Shoe polish case”

Written on: 25/10/2012

This was my first order it arrived very quickly and is better than I expected lovely soft leather very good value am delighted… Read Full Review

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★★★★★

“absolutely love my orders! will be using the site...”

Written on: 10/08/2012

absolutely love my orders! will be using the site again and again… Read Full Review

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★★★★★

“I'll definitely be back”

Written on: 09/08/2012 by vickyshaw1 (1 review written)

I was so impressed with this website- I was just buying a wedding gift for a friend but the friendliness and speed of service was outstanding. The regular updates on the progress of my purchase was also helpful eg. in progress, shipped etc. Plus not only did my gift arrive rapidly (the day after it was embroided and only 36 hours after I ordered it!) it was also excellent quality. I am 100% satisfied and I will be definitely be back to use this website again, and I would recommend buying from… Read Full Review

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★★☆☆☆

“Poor product and poor after sale customer service”

Written on: 01/08/2012

I bought 7 personalised gift boxed handkerchiefs for my husband as a cotton wedding anniversary gif in July 2012.

I was initially impressed by the service and speed of delivery of the product - however on receiving the handkerchiefs his initials (in script font) looked like MJ as opposed to MT.

Having asked the opinion of 9 separate individuals ALL stated when asked that they said MJ as opposed to MT.

I contacted Amy's Gifts and was promptly replied to by customer services. Over a number of emails
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Amysgifts's Comment

Written on: 02/08/2012

Thousands of personalised handkerchiefs have been sold in script style font with so many happy customers.
To be clear once on our returns policy of personalised items since only select lines of text have been submitted on this review,
if we make a mistake on an order or there is a fault, we happily sort it out very quickly.
If a customised product has been 'made to order' specifically as per selected when ordered then replacements are not necessary. In this case the beautifully embroidered letters in script font are fine and we showed this customer a sample of the entire Script font alphabet in which the letters T and J are very different.
Defamation of one of our hardworking employees is unacceptable and unreasonable.

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Lynseyrob's Comment

Written on: 09/12/2013

I think this is disgraceful and feel very sorry for the lady who was buying such a thoughtful gift. Obviously money outweighs human decency in this matter. Thanks for your review but also thanks to Amy's gifts for replying because their rude reply to this poor woman has completely put me off buying from them. That's 4 childrens stockings worth well over £100.00 that you have lost in business due to your attitude. It is such a shame.

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★★★★★

“Named hand towels”

Written on: 05/07/2012

Order a pink and black cotton hand towels as a second anniversary gift. Had their name put on each towel. Absolutely delighted! Very quick delivery and the names were great, really stand out… Read Full Review

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★★★★★

“Fantastic quality and service!!!”

Written on: 28/06/2012

Ordered bath sheets with embroidery,excellent quality towels and specific writing. ordered saturday pm and arrived tuesday am. excellent value for money. will def use again. … Read Full Review

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★★☆☆☆

“Disappointing Product”

Written on: 24/04/2012 by Panther271 (1 review written)

Ordered a blue silk handkerchief as a 12th anniversary gift for my husband. Delivery was fantastic, arrived in time, but once I opened the package, I was disappointed with the product. It basically looks like it has been made from one big piece of silk, cut to size and stitched to stop it coming undone. I paid extra to have some wording stitched on, but again this was disappointing. Some of the letters were joined up and some weren't. I'm that disappointed with the product, that I am not… Read Full Review

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Amysgifts's Response to Panther271's Review

Written on: 03/05/2012

The silk handkerchiefs are very popular and are well made from 100% silk with hand stitched hems - Sorry we don't manufacture the silk hankies, we know for a fact these are the same as supplied to most of the high street stores such as Debenhams, Rackhams and John Lewis....
The embroidery font used for the initials is a matter of taste and is used on many wedding handkerchiefs.
As soon as we were contacted by this customer about the product, they were well looked after and sent a replacement item with the embroidered font style of her choice and she was happy with it.

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★★★★★

“Children's hankies: just what I wanted”

Written on: 19/04/2012 by annkram (1 review written)

1. I found the perfect children's hankies at Amy's Gifts 2. The service was speedy and very courteous 3. Children's hankies are hard to find and these were exactly what I wanted 4. Courteous response to an email that I sent 5. Items well packaged and safely No complaints whatsoever I would use Amys Gifts again… Read Full Review

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★★★★★

“Personalised Blanket”

Written on: 22/03/2012

Blanket was fantastic quality, no complaints at all. Arrived very quickly too. Blanket was thick and soft, the stitching was well done. Would definitely use this company again… Read Full Review

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★★★★★

“All absolutely spot on”

Written on: 20/03/2012

Great product, good price and very quick delivery. I found what I wanted straight away on the website (having used a search engine to find it) and found it very easy from there to confirm what I wanted and checkout. Received e-mail confirmation straight away and then an update a couple of days later when they dispatched. Would definitely use again and recommend to others. Thank you… Read Full Review

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