Compare The Market Reviews - www.comparethemarket.com

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★★★★☆
3.6 / 5
163
68% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Comparethemarket.com is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through www.comparethemarket.com, tell us about it!


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Latest Reviews

★☆☆☆☆

“Purchased car insurance august 2015 + received...”

Written on: 31/12/2015 by dpiercew (1 review written)

Purchased car insurance august 2015 + received confirmation that meerkat toy was on the way, this followed by further emails saying that it was on its way via various exotic places purportedly. In response to recent query received standard email saying claim not valid. This is disgraceful behaviour + this counts as "false pretences" is tantamount by not fulfilling the promises already made… Read Full Review

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★☆☆☆☆

“Toy rip off”

Written on: 18/12/2015 by mrmweb7 (1 review written)

We switched energy supply using this outfit, entitled to a toy, was informed we were not elligible, whole things a skam!… Read Full Review

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★☆☆☆☆

“Prices are wrong”

Written on: 14/12/2015 by wharrow (2 reviews written)

The information they forward to brokers is never correct meaning i have had to cancel 3 policy's after taking them out wasting hours of time and phone calls. Should not be in business… Read Full Review

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★☆☆☆☆

“Two for one ticket that is a lie”

Written on: 04/12/2015 by Starnet (1 review written)

After a purchase new policy tryed to clime ( register my name ) for tow for one . Message come up to screen saying " its not included all insurance companies " why dont you say it before sel the policy .. its not the end of the world to me but what they are doing is cheeting. Every time i see that advertising l vant to say B.S With the capital letter's… Read Full Review

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★☆☆☆☆

“A bunch of lies and not the best deal!!”

Written on: 13/11/2015 by ufBrown418 (1 review written)

I am with origin and rang them for a new contract I was offered 15% and 11% I then rang comparethemarket and was offered a better discount on my elec & gas at 16% and 13% which was with energyaustralia, this was the best on offer. This was yesterday, then last night I saw their ad on tv and jumped on line and it advertises 21% and 15%! so I rang them and they couldnt be bothered dealing with me once the contract was in place, however under the cooling off period 10 days I have cancelled that… Read Full Review

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★☆☆☆☆

“Toy Scam”

Written on: 09/10/2015 by Temple464 (1 review written)

I purchased insurance though compare the market. Com i claimed my free toy and was tracking it via there website after 3 weeks i received a email stating "there is a problem with your toy" basically stating i will not receive the toy, also ended up paying £300 more than the quote i got on their website. avoid compare the market. Com!… Read Full Review

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★☆☆☆☆

“Racism ahoy!”

Written on: 05/08/2015 by LeslieLeonard294 (1 review written)

My boyfriend has been living in the UK for 4 years now and has been learning to drive with BSM. I got him a car so he could start learning and practising outside of BSM and got him an insurance quote from compare the market. It was about £400. I had recently paid £300 insurance for my new car. When they wouldn't take the money for his insurance they rang up and said that the quote would have to be £1000 as we lived in a dodgy area. However we live in a very safe area and I only just got and… Read Full Review

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★☆☆☆☆

“Toy”

Written on: 31/07/2015 by Spassmore (1 review written)

The promise of a Toy is just a scam. Mine never arrived either. I think a Consumer body should look into this scam from Compare the market… Read Full Review

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★☆☆☆☆

“Be careful of prices offered”

Written on: 25/03/2015 by AlmaMoser3 (1 review written)

3 times I have informed Compare the Market of pricing being offered on the site then increasing significantly when clicking on the link - everytime they ignore my challenge, stating I must have changed something later on - which is not true, I even took screen shots to confirm nothing had changed - still they ignore.....in my honest opinion either Compare the Market or the companies using this service are hoping that vulnerable people do not understand nor realise and purchase anyway - surley… Read Full Review

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★☆☆☆☆

“They sell your info”

Written on: 09/03/2015

Got new email address went to this site got my insurance quotes clicked don't want to be contacted buy them or there partners and in a week got loads of emails from 3rd parties and all got my full name ......now were do you think they got my details from? I'm reporting them for passing on my details with out my consent,they may deny it but I didn't go to any other company with this email address… Read Full Review

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★☆☆☆☆

“Fob you off”

Written on: 12/01/2015 by 259Hodges (1 review written)

would never use compare tHe market .com ever again this is the second time I have bought insurance through them and tried claiming my toy the first time I kept asking for it but it never came the second just now they told me my toy was on its way now I have received an email saying I won't be getting my to even though I bought my insurance through them. So compare the market you can shove your toy. Where sun doesn't shine… Read Full Review

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★★☆☆☆

“Their online form forces you to accept them contacting you”

Written on: 22/10/2014 by Townsendhe488 (1 review written)

After filling in pages of forms with personal details you get right to the very end, just before you get your quotes, where there is a box saying you agree to comparethemarket.com contacting you, with no way you can decline. This is the only company I know that does this. All others give you a box you can tick or untick as necessary to opt out. As a person who takes every step I can to avoid getting junk mail, cold calls or spam, I will not deal with comparethemarket and I do not recommend them… Read Full Review

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★☆☆☆☆

“Johnd575”

Written on: 25/09/2014 by GeraldEwing (1 review written)

griseofulvin psoriasis afagefgkegcd… Read Full Review

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★☆☆☆☆

“QUOTE INACCURATE GOES UP WHEN FORWARDED TO SITES”

Written on: 16/09/2014 by Yosef167 (1 review written)

went on to the compare the market site for car insurance and the top six quotes when i went to look further into them rose between £80 - £120 per year. So don't trust this site it gives out misleading information, other comparison sites give you the price and the price doesn't move and compare the market have the ordacity to say no extra charges??? no just inaccurate quotes. was easy as others to fill in but waste of time if quotes back are made up. might as well just have a list of potential… Read Full Review

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★☆☆☆☆

“MISLEAD THE CUSTOMER.COM!!!”

Written on: 06/09/2014 by RichTea22 (1 review written)

Compare the Market have this lovely little advert that simply states buy car or van insurance through Compare the Market to receive free Meerkat Toy. **THIS IS NOT THE CASE** I purchased van insurance through Compare the Market yet 3 months later..NO TOY! I contacted Compare the Market as I had heard nothing from them only to be told that unfortunately my claim for a toy had been denied! When I questioned Compare the Market about their handling of the claim and the fact that I had waited… Read Full Review

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★☆☆☆☆

“i spent ages putting me details in to the system, then...”

Written on: 27/08/2014 by IssacMoore192 (1 review written)

i spent ages putting me details in to the system, then i got a quote for £250 from asda great! i retrived it and paid 2 days later when i got paid. asda phoned me to tell me i did not declair me convictions - but gave me a refund (i though it funny as i double checked) compair the market said i did declair my convictions now they say i never. to make things worse asda wont insure me and everyone else want £150 more than my origonal quote STAY CLEAR OFF THIS WEB SITE… Read Full Review

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★☆☆☆☆

“Dont give your time / details,reviews are much more...”

Written on: 11/08/2014 by Celestei1971 (1 review written)

Even when the annual payment box ticked the price given was not kept to. On completing the forms to 3 insurance company's all quotes increased when the monthly instalment option was not taken. The prices increased from £165 to £245!!! In other words their money is made with 103% APR rates not insurance, oh and possibly a little marketing with all of our details given in trust. So I went with Direct line in the end, at least their price structure is transparent and truthful! … Read Full Review

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★☆☆☆☆

“NO meerkat”

Written on: 28/07/2014 by Weebillybob (9 reviews written)

I have been trying unsuccessfully to obtain my meerkat. I have been in contact with there customer services but still no toy. The whole point of using this site over the others is the promise of a toy… Read Full Review

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★☆☆☆☆

“toy not forthcoming”

Written on: 08/07/2014 by cathcraig999 (1 review written)

Told toy was 107 miles away then a week later its was 1270 miles away then a month later i did not qualify due to not buying product even though i bought van insurance with their no 1 partner they recommend gladiator. complete rip off dont use the robbing b"s… Read Full Review

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★☆☆☆☆

“No Meerkat”

Written on: 10/06/2014

The whole hype over using this medium to get your insurance is the free toy. apparently we qualified but,after a very long wait,no toy! It is very difficult once this happens to ever get your toy,in our case we never did,their website is not geared up to deal with problems in this department,I think with most people the system is just too awkward it is just not worth the hassle in the end,they get their commission then they don't give a damn… Read Full Review

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