Compare The Market Reviews - www.comparethemarket.com

Click here if this is your business
★★★★☆
3.9 / 5
75% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Comparethemarket.com is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through www.comparethemarket.com, tell us about it!


? Ask our helpful community of experts about this product or company
Compare The Market www.comparethemarket.com - Ask a question now

Media Gallery for Compare The Market www.comparethemarket.com

Compare The Market www.comparethemarket.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“NO meerkat”

Written on: 28/07/2014 by Weebillybob (5 reviews written)

I have been trying unsuccessfully to obtain my meerkat. I have been in contact with there customer services but still no toy. The whole point of using this site over the others is the promise of a toy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“toy not forthcoming”

Written on: 08/07/2014 by cathcraig999 (1 review written)

Told toy was 107 miles away then a week later its was 1270 miles away then a month later i did not qualify due to not buying product even though i bought van insurance with their no 1 partner they recommend gladiator. complete rip off dont use the robbing b"s… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No Meerkat”

Written on: 10/06/2014

The whole hype over using this medium to get your insurance is the free toy. apparently we qualified but,after a very long wait,no toy! It is very difficult once this happens to ever get your toy,in our case we never did,their website is not geared up to deal with problems in this department,I think with most people the system is just too awkward it is just not worth the hassle in the end,they get their commission then they don't give a damn… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Hoodwinked by compare the market.”

Written on: 24/05/2014 by Angrymun (1 review written)

I purchased house insurance through this company for the sole purpose of finally getting a baby Oleg toy for my daughter. The purchase went through without any problems and keenly awaited the arrival of the toy. Three months later I receive an email stating that there was a problem with my purchase and that I " hadn't purchased a qualifying insurance policy". This wasn't stated during my quote or on final completion of the policy, very convenient for compare the market!!!! Is this how the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Smashing”

Written on: 15/05/2014 by arose (2 reviews written)

I found a quote for my new car online and had the results in an instant. Called the company it was with and even got discount because I came through Compare the market! Had my car insurance sorted within half an hour. Couldn't fault them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“One Call did it all”

Written on: 19/04/2014 by Gaviscon (0 reviews written)

We went through Comparethemarket.com and came up with a good priced home and contents insurance of £155 (our quote from our usual insurer - LV Insurance was obscene and far too much being over £400). I decided to phone One Call direct and go through our requirements. I got through to SM5 - he was extremely professional, informative and went through all my queries, explaining everything in detail to me. He wasnt pushy at all when suggesting other items we might like to add. The cover… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Junk mail vendors”

Written on: 07/04/2014 by Kandro (1 review written)

They will sell your details to postal & telesales services based on the career you put in the form when requesting a quote. I got letters to my postal address about my career and how I can enhance it. This is how they make money every time someone asks for a quote. How do you think they can afford so many Tv adverts. They are the king of spammers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Compare the Market .com NO MEERKAT”

Written on: 21/03/2014 by buffy8 (1 review written)

No meerkat, paid for house insurance in full on line I've been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones. Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.Price was good but wouldn't recommend if you're hoping for a Meerkat Reply to this comment Report this review… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No meerkat ”

Written on: 14/02/2014 by Damian58 (1 review written)

I have now had two car insurances and a household insurance via compare the market.com and they have not sent me not one meerkat toy for my little niece, would thought they would look after their customers a bit better after all they send out their advert so often on the tv to get customers but when you accept a quote they don't automatically send you a toy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buffy8's Response to Damian58's Review

Written on: 17/03/2014

No meerkat here either, paid for house insurance in full on line I' ve been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones.
Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Quick, Accurate and Straightforward”

Written on: 31/12/2013 by Jaychez (7 reviews written)

Used Compare the market to help me to switch energy suppliers, this process was very quick and after checking the results directly with energy suppliers suppliers websites, the results returned where accurate. I went back to them to process the switch and so far all has gone to plan and fits in with the information they outlined at the beginning of the process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“False pretences”

Written on: 25/11/2013 by c4cats (1 review written)

I have purchased two products through this website and duly claimed Merekat toy - neither toy has materialized. I think it is about time advertising standards had a look at this company - clearly they are conning people into using their services and then failing to deliver on their promise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lenanjak's Response to c4cats's Review

Written on: 26/03/2014

I now have 4 Merekats and each one was delivered within 6 weeks of the purchase being confirmed, I have not had any problem at all.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“FANTASTIC, INNOVATIVE, HILARIOUS MEERKATS”

Written on: 13/11/2013 by KEELY67 (1 review written)

USE OF THE WEBSITE WAS SO EASY AND STRAIGHT FORWARD. THE CHEAPEST CAR INSURANCE QUOTE FROM THIS SITE PLUS I GOT A FREE MEERKAT FOR TAKING OUT INSURANCE WITH THIS SITE. THE PROCESS OF PICKING AND ORDERING MY MEERKAT WAS BRILLIANT IT GAVE A LITTLE FIREWORK DISPLAY BY THE MEERKATS AND I CAN TRACK THE DELIVERY OF MY MEERKAT THROUGH EUROPE. THIS MADE ME LAUGH SO MUCH IT REALLY BRIGHTENED UP MY DAY. WHAT A BRILLIANT IDEA AND BRILLIANT WEBSITE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Refused access to site for a quote on at least ten...”

Written on: 09/11/2013

I tried to log in as I have used the site in the past it just kept refusing my details. No worries I will go to another comparison site yours is not the only one. Awful would not recommend it to anyone. There is no way to contact anyone to advise of a problem RUBBISH CUSTOMER SERVICE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“meerkat toy”

Written on: 31/10/2013

Arranged car insurance 5 months ago but no meerkat toy. Contacted Meerkat people who are arranging for a new toy to be sent as I had omitted to complete a toy claim form at the time. Superb result and my granddaughter will be delighted when meerkat toy arrives… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Swift comparisons and easy to use ”

Written on: 30/10/2013 by katrinaspencer (1 review written)

I have found this to be an efficient method of making choices between companies and services, saving time and calls especially when renewing essentially dull but important services such as insurance. I like the speed of the search engines and the ease of use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Cheapest not always the Best”

Written on: 27/10/2013

I use Compare each year not just for price but for the individual benefits. Buying cheap is often a mistake so I rarely go for the cheapest one that comes up. This year was an exception as the cheapest WAS, after much comparison, the best and I saved over £80. no small amount. The benefits were the same as my present company, slightly better, in fact. The advantages of being able to examine at leisure each quote and then simply download the paperwork are amazing. I have used other comparison… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good customer support”

Written on: 24/10/2013

Very good experience using compare the market.com! Got an excellent car insurance quote. When it came to getting the meercat, the team at compare the market got in touch with me as there was a problem with the delivery, and this was soon resolved and I received the beer at swiftly!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Job Done”

Written on: 21/10/2013

What can I say, perfect job, excellent service and quick. only one word to describe it "PERFECT"… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“lost Meerkat”

Written on: 18/10/2013

After changing my electricity supplier i registered for a Meerkat, after watching its progress for months it was no nearer delivery.I don't know if the company failed to validate my transaction or some other glitch happened. It took only one email to customer services and problem solved.They also gave me the choice of meerkat, delivery in seven to ten days.Prompt, efficient, effective customer care a rare thing these days.Simples.!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“One of the better services i have received, if not the...”

Written on: 16/10/2013

I have had the pleasure of dealing with this firm four times now and each time the experience has been nothing but perfect, they are polite, quick to reply and informative and so far what they have said in the reply email has been spot on. To conclude there are lots of firms out there (not all) who could learn a thing or two from the above firm, so thank you once again for your excellent service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview