Compare The Market Reviews - www.comparethemarket.com

Click here if this is your business
★★★★☆
3.8 / 5
73% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Comparethemarket.com is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through www.comparethemarket.com, tell us about it!


? Ask our helpful community of experts about this product or company
Compare The Market www.comparethemarket.com - Ask a question now

Media Gallery for Compare The Market www.comparethemarket.com

Compare The Market www.comparethemarket.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Their online form forces you to accept them contacting you”

Written on: 22/10/2014 by Townsendhe488 (1 review written)

After filling in pages of forms with personal details you get right to the very end, just before you get your quotes, where there is a box saying you agree to comparethemarket.com contacting you, with no way you can decline. This is the only company I know that does this. All others give you a box you can tick or untick as necessary to opt out. As a person who takes every step I can to avoid getting junk mail, cold calls or spam, I will not deal with comparethemarket and I do not recommend them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Johnd575”

Written on: 25/09/2014 by GeraldEwing (1 review written)

griseofulvin psoriasis afagefgkegcd… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“QUOTE INACCURATE GOES UP WHEN FORWARDED TO SITES”

Written on: 16/09/2014 by Yosef167 (1 review written)

went on to the compare the market site for car insurance and the top six quotes when i went to look further into them rose between £80 - £120 per year. So don't trust this site it gives out misleading information, other comparison sites give you the price and the price doesn't move and compare the market have the ordacity to say no extra charges??? no just inaccurate quotes. was easy as others to fill in but waste of time if quotes back are made up. might as well just have a list of potential… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“MISLEAD THE CUSTOMER.COM!!!”

Written on: 06/09/2014 by RichTea22 (1 review written)

Compare the Market have this lovely little advert that simply states buy car or van insurance through Compare the Market to receive free Meerkat Toy. **THIS IS NOT THE CASE** I purchased van insurance through Compare the Market yet 3 months later..NO TOY! I contacted Compare the Market as I had heard nothing from them only to be told that unfortunately my claim for a toy had been denied! When I questioned Compare the Market about their handling of the claim and the fact that I had waited… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“i spent ages putting me details in to the system, then...”

Written on: 27/08/2014 by IssacMoore192 (1 review written)

i spent ages putting me details in to the system, then i got a quote for £250 from asda great! i retrived it and paid 2 days later when i got paid. asda phoned me to tell me i did not declair me convictions - but gave me a refund (i though it funny as i double checked) compair the market said i did declair my convictions now they say i never. to make things worse asda wont insure me and everyone else want £150 more than my origonal quote STAY CLEAR OFF THIS WEB SITE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dont give your time / details,reviews are much more...”

Written on: 11/08/2014 by Celestei1971 (1 review written)

Even when the annual payment box ticked the price given was not kept to. On completing the forms to 3 insurance company's all quotes increased when the monthly instalment option was not taken. The prices increased from £165 to £245!!! In other words their money is made with 103% APR rates not insurance, oh and possibly a little marketing with all of our details given in trust. So I went with Direct line in the end, at least their price structure is transparent and truthful! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NO meerkat”

Written on: 28/07/2014 by Weebillybob (5 reviews written)

I have been trying unsuccessfully to obtain my meerkat. I have been in contact with there customer services but still no toy. The whole point of using this site over the others is the promise of a toy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“toy not forthcoming”

Written on: 08/07/2014 by cathcraig999 (1 review written)

Told toy was 107 miles away then a week later its was 1270 miles away then a month later i did not qualify due to not buying product even though i bought van insurance with their no 1 partner they recommend gladiator. complete rip off dont use the robbing b"s… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No Meerkat”

Written on: 10/06/2014

The whole hype over using this medium to get your insurance is the free toy. apparently we qualified but,after a very long wait,no toy! It is very difficult once this happens to ever get your toy,in our case we never did,their website is not geared up to deal with problems in this department,I think with most people the system is just too awkward it is just not worth the hassle in the end,they get their commission then they don't give a damn… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Hoodwinked by compare the market.”

Written on: 24/05/2014 by Angrymun (1 review written)

I purchased house insurance through this company for the sole purpose of finally getting a baby Oleg toy for my daughter. The purchase went through without any problems and keenly awaited the arrival of the toy. Three months later I receive an email stating that there was a problem with my purchase and that I " hadn't purchased a qualifying insurance policy". This wasn't stated during my quote or on final completion of the policy, very convenient for compare the market!!!! Is this how the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Smashing”

Written on: 15/05/2014 by arose (2 reviews written)

I found a quote for my new car online and had the results in an instant. Called the company it was with and even got discount because I came through Compare the market! Had my car insurance sorted within half an hour. Couldn't fault them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“One Call did it all”

Written on: 19/04/2014 by Gaviscon (0 reviews written)

We went through Comparethemarket.com and came up with a good priced home and contents insurance of £155 (our quote from our usual insurer - LV Insurance was obscene and far too much being over £400). I decided to phone One Call direct and go through our requirements. I got through to SM5 - he was extremely professional, informative and went through all my queries, explaining everything in detail to me. He wasnt pushy at all when suggesting other items we might like to add. The cover… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Junk mail vendors”

Written on: 07/04/2014 by Kandro (1 review written)

They will sell your details to postal & telesales services based on the career you put in the form when requesting a quote. I got letters to my postal address about my career and how I can enhance it. This is how they make money every time someone asks for a quote. How do you think they can afford so many Tv adverts. They are the king of spammers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Compare the Market .com NO MEERKAT”

Written on: 21/03/2014 by buffy8 (1 review written)

No meerkat, paid for house insurance in full on line I've been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones. Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.Price was good but wouldn't recommend if you're hoping for a Meerkat Reply to this comment Report this review… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No meerkat ”

Written on: 14/02/2014 by Damian58 (1 review written)

I have now had two car insurances and a household insurance via compare the market.com and they have not sent me not one meerkat toy for my little niece, would thought they would look after their customers a bit better after all they send out their advert so often on the tv to get customers but when you accept a quote they don't automatically send you a toy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buffy8's Response to Damian58's Review

Written on: 17/03/2014

No meerkat here either, paid for house insurance in full on line I' ve been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones.
Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Quick, Accurate and Straightforward”

Written on: 31/12/2013 by Jaychez (8 reviews written)

Used Compare the market to help me to switch energy suppliers, this process was very quick and after checking the results directly with energy suppliers suppliers websites, the results returned where accurate. I went back to them to process the switch and so far all has gone to plan and fits in with the information they outlined at the beginning of the process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“False pretences”

Written on: 25/11/2013 by c4cats (1 review written)

I have purchased two products through this website and duly claimed Merekat toy - neither toy has materialized. I think it is about time advertising standards had a look at this company - clearly they are conning people into using their services and then failing to deliver on their promise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lenanjak's Response to c4cats's Review

Written on: 26/03/2014

I now have 4 Merekats and each one was delivered within 6 weeks of the purchase being confirmed, I have not had any problem at all.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“FANTASTIC, INNOVATIVE, HILARIOUS MEERKATS”

Written on: 13/11/2013 by KEELY67 (1 review written)

USE OF THE WEBSITE WAS SO EASY AND STRAIGHT FORWARD. THE CHEAPEST CAR INSURANCE QUOTE FROM THIS SITE PLUS I GOT A FREE MEERKAT FOR TAKING OUT INSURANCE WITH THIS SITE. THE PROCESS OF PICKING AND ORDERING MY MEERKAT WAS BRILLIANT IT GAVE A LITTLE FIREWORK DISPLAY BY THE MEERKATS AND I CAN TRACK THE DELIVERY OF MY MEERKAT THROUGH EUROPE. THIS MADE ME LAUGH SO MUCH IT REALLY BRIGHTENED UP MY DAY. WHAT A BRILLIANT IDEA AND BRILLIANT WEBSITE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Refused access to site for a quote on at least ten...”

Written on: 09/11/2013

I tried to log in as I have used the site in the past it just kept refusing my details. No worries I will go to another comparison site yours is not the only one. Awful would not recommend it to anyone. There is no way to contact anyone to advise of a problem RUBBISH CUSTOMER SERVICE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“meerkat toy”

Written on: 31/10/2013

Arranged car insurance 5 months ago but no meerkat toy. Contacted Meerkat people who are arranging for a new toy to be sent as I had omitted to complete a toy claim form at the time. Superb result and my granddaughter will be delighted when meerkat toy arrives… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview