Compare The Market Reviews - www.comparethemarket.com

★★★☆☆
3.5 / 5
173
64% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Comparethemarket.com is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through www.comparethemarket.com, tell us about it!


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Latest Reviews

★☆☆☆☆

“waste of time”

Written on: 17/11/2016 by Amariu133 (1 review written)

Got a quote for car insurance from this and another site. There was a difference of just over £20 for the same insurance company so pursued the cheaper. Was told to quote a long reference number when contacting the insurance company who told me to ignore it as they weren't interested in their quote and went ahead to give me their own quote. Guessing the compare site didn't receive their commission. Within days started receiving loads of spam. Recommend you just go straight to a reputable… Read Full Review

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★☆☆☆☆

“All I got was spam!”

Written on: 10/10/2016 by Marap169 (1 review written)

Beware of using this website. I just did a quick life insurance quote one evening and by the following morning my mobile phone was ringing every couple of hours with cold calls from insurance companies trying to get my business. I had to install an app to block them in the end it became such a nuisance. I will never be using this site again as they obviously pass your details straight on to third party companies. Disgraceful… Read Full Review

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★☆☆☆☆

“Rewards”

Written on: 15/09/2016 by Armstrong272 (1 review written)

I've bought home and car insurance in June via Compare The Market and claimed a toy and cinema tickets as a reward. Months down the road they are now telling me that 'there is a problem' and I won't be getting either rewar, rope the customer in then dump them when the initial purchase is complete. No wonder they can afford to spend so much on TV adverts. Trading Standards should be on their case. After sales service is non existent, I've sent 4 emails to them over the last few weeks without… Read Full Review

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★☆☆☆☆

“Calling all day with first then all private num”

Written on: 02/09/2016 by nelsonwong (1 review written)

Calling all day with first  then all private number nuisance through a whole month. Pure nuisance, reporting to the police. They called and then hung up on me after asking which company they are from, half a month later they keep leaving silent tone in my Telstra mobile mail box as Private number and won't stop calling. These cold callers need a shut down. Terrible company. Stay away for your sanity… Read Full Review

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★☆☆☆☆

“I should have learnt the first time....”

Written on: 19/08/2016

Last year I purchased house insurance through the CTM.com website and followed all the instructions to get the meerkat toy for my daughter. Lots of emails arrived saying it was on its way and then after 8 weeks I received an email saying my claim was declined. I tried to find out why but CTM would not enter into any conversation about it. Fast forward 12 months and I decided to give them a second chance when buying insurance for a new van. Again I followed the instructions and again I… Read Full Review

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★☆☆☆☆

“complete rubbish promise of things never received”

Written on: 15/08/2016 by michael00711 (1 review written)

i brought car insure with understanding of toy and cinema tickets gave them all the information required received nothing… Read Full Review

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★☆☆☆☆

“Prices are pulled out of a hat”

Written on: 24/04/2016 by ReeceAlvarez (1 review written)

After endless quotes because the insurance kept changing prices and quotes would dissappear and the never come back simply by adjusting the excess it refreshed which is fine but when it was returned to the original excess process were still hire than originally and conveniently when you go to the email quote and click it to proceed with the original low price if will only take the latest TOP quote all other quotes at non existent all in all prices where just made up and a night mare the whole… Read Full Review

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★★☆☆☆

“Mark Richards insurance rip you off ”

Written on: 31/03/2016 by Poppadono (1 review written)

Do not use Mark Richards Insurance. They may be the cheapest but if you make a single mistake on the online application you don't get a full refund if they subsequently revoke the policy (even if you take out a new corrected policy with them) In my case we lost over £100 in admin and fees… Read Full Review

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★☆☆☆☆

“Where's my toy and movies. ”

Written on: 11/03/2016 by Dsingh100 (1 review written)

Bought car insurance through their site who quoted me kwifit insurance it was about 30 pound more expensive but I bought it cause of movies and toy. Always used them every year for past three years. Anyway tracked it on their site and they're saying I've not bought my car insurance through them. What a joke.  Their must be another compare the market.com. What a joke making money of people and not supplying them with goods. This must be a trading law breach. Come on trading standards all these… Read Full Review

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★☆☆☆☆

“No Movies for me!”

Written on: 27/02/2016

Declined for Meerkat Movies despite clicking through link to buy car insurance. Go Compare was cheaper but I thought I'd use Compare the Market to get the movies - Never Again!… Read Full Review

Singhbadboy1's Comment

Written on: 11/03/2016

Me neither I bought through them and there saying I didn't. I bet they've done it to a lot of people. Sure there must be a law against this.

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★☆☆☆☆

“Purchased car insurance august 2015 + received...”

Written on: 31/12/2015 by dpiercew (1 review written)

Purchased car insurance august 2015 + received confirmation that meerkat toy was on the way, this followed by further emails saying that it was on its way via various exotic places purportedly. In response to recent query received standard email saying claim not valid. This is disgraceful behaviour + this counts as "false pretences" is tantamount by not fulfilling the promises already made… Read Full Review

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★☆☆☆☆

“Toy rip off”

Written on: 18/12/2015 by mrmweb7 (1 review written)

We switched energy supply using this outfit, entitled to a toy, was informed we were not elligible, whole things a skam!… Read Full Review

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★☆☆☆☆

“Prices are wrong”

Written on: 14/12/2015 by wharrow (2 reviews written)

The information they forward to brokers is never correct meaning i have had to cancel 3 policy's after taking them out wasting hours of time and phone calls. Should not be in business… Read Full Review

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★☆☆☆☆

“Two for one ticket that is a lie”

Written on: 04/12/2015 by Starnet (2 reviews written)

After a purchase new policy tryed to clime ( register my name ) for tow for one . Message come up to screen saying " its not included all insurance companies " why dont you say it before sel the policy .. its not the end of the world to me but what they are doing is cheeting. Every time i see that advertising l vant to say B.S With the capital letter's… Read Full Review

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★☆☆☆☆

“A bunch of lies and not the best deal!!”

Written on: 13/11/2015 by ufBrown418 (1 review written)

I am with origin and rang them for a new contract I was offered 15% and 11% I then rang comparethemarket and was offered a better discount on my elec & gas at 16% and 13% which was with energyaustralia, this was the best on offer. This was yesterday, then last night I saw their ad on tv and jumped on line and it advertises 21% and 15%! so I rang them and they couldnt be bothered dealing with me once the contract was in place, however under the cooling off period 10 days I have cancelled that… Read Full Review

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★☆☆☆☆

“Toy Scam”

Written on: 09/10/2015 by Temple464 (1 review written)

I purchased insurance though compare the market. Com i claimed my free toy and was tracking it via there website after 3 weeks i received a email stating "there is a problem with your toy" basically stating i will not receive the toy, also ended up paying £300 more than the quote i got on their website. avoid compare the market. Com!… Read Full Review

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★☆☆☆☆

“Racism ahoy!”

Written on: 05/08/2015 by LeslieLeonard294 (1 review written)

My boyfriend has been living in the UK for 4 years now and has been learning to drive with BSM. I got him a car so he could start learning and practising outside of BSM and got him an insurance quote from compare the market. It was about £400. I had recently paid £300 insurance for my new car. When they wouldn't take the money for his insurance they rang up and said that the quote would have to be £1000 as we lived in a dodgy area. However we live in a very safe area and I only just got and… Read Full Review

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★☆☆☆☆

“Toy”

Written on: 31/07/2015 by Spassmore (1 review written)

The promise of a Toy is just a scam. Mine never arrived either. I think a Consumer body should look into this scam from Compare the market… Read Full Review

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★☆☆☆☆

“Be careful of prices offered”

Written on: 25/03/2015 by AlmaMoser3 (1 review written)

3 times I have informed Compare the Market of pricing being offered on the site then increasing significantly when clicking on the link - everytime they ignore my challenge, stating I must have changed something later on - which is not true, I even took screen shots to confirm nothing had changed - still they ignore.....in my honest opinion either Compare the Market or the companies using this service are hoping that vulnerable people do not understand nor realise and purchase anyway - surley… Read Full Review

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★☆☆☆☆

“They sell your info”

Written on: 09/03/2015

Got new email address went to this site got my insurance quotes clicked don't want to be contacted buy them or there partners and in a week got loads of emails from 3rd parties and all got my full name ......now were do you think they got my details from? I'm reporting them for passing on my details with out my consent,they may deny it but I didn't go to any other company with this email address… Read Full Review

Nelsonwong's Comment

Written on: 02/09/2016

The cold call me all day we should report this company to the ACCC.

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