Asda Mobile Reviews

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4.2 stars
Average rating for this product is: 4.2 out of 5

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Average Ratings for Asda Mobile

  • Signal Coverage4.3 stars
  • Customer Service4.1 stars
  • Value for Money4.5 stars
  • Reviewer Ratings4.2 stars
  • Overall Rating4.2 stars

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29 Reviews For Asda Mobile

  • Keith the Astrophysicist Rank: Staff Sergeant 15th Nov 2009

    Reviewer rating: 5 stars


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    Just over two months ago I purchased a phone and an ASDA PAYG sim card. The experience was painless and I have been pleased with the service since. You get a straightforward 8p per minute to any network and 4p for each text. No gimmicks designed to promote heavy use, no contracts, etc......and the phone is UNlocked as well (oh joy). BTW you could get an ASDA phone from the supermarket but the choice there is very limited..so buy online.

    The signal (ASDA uses Vodafone's network) powers through, even in my rural location (Orange and O2 didn't). You also get a UK call centre (in Scotland) with helpful staff. Provided ASDA maintain all these positive features I will never ever change providers again.

  • Guest 30th Oct 2009

    Reviewer rating: 5 stars


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    Joined 2 months ago, and was delighted with the customer service. Polite UK call centre staff, that will even call you back if you are cut off! Gave me all the help they could setting up my phone. When my Three contract run out two months later, porting my number was painless, quick, no break in service, and my Asda credit was on my new number. Very cheap calls, great service!

  • Guest 30th Sep 2009

    Reviewer rating: 4 stars


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    Decided to go pay as you go after a nightmare contract with 3 mobile. I bought a new unlocked phone and tried all the networks. Asda mobile was by far the best on price and network coverage. Have had a couple of problems, the first sim card i bought did not work. Contacted the help line and was sent a new sim. Moved my old number from 3 mobile to Asda and lost the credit i had on the asda sim card. Contacted Asda, but held on the phone for so long i gave up. Still very happy with the service fro ...

  • jasonx1 Rank: Lieutenant-Colonel 25th Sep 2009

    Reviewer rating: 5 stars


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    having a vodafone e250 from samsung and finding it was a bit dear to ring and text . i found out that my asda supermarket does the sim cards for 49p each .with calls at 8p a min and text at 4p each and mms at 30p thats it thats what you get you get the swipe card with the sim if you lose it you have to phone custermer service for a new one . there no bundles or nothing to pay for. the call and text simply good .i though i try it and see .well i been on the network for 7 months now and love it i ...

  • Guest 24th Sep 2009

    Reviewer rating: 4 stars


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    If you want the cheapest pay as you go Asda Mobile is great. The signal is great in my house. Asda has been completely ideal for my needs. You know exactly how much you are spending and there are no hidden costs. Would recommend if you're not a big user of your mobile.

  • REDIANART Rank: Sergeant 15th Sep 2009

    Reviewer rating: 5 stars


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    Asda Mobile are a very good network, cheap with good cust support.

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    I ordered two phones from Asda mobile and these should have been delivered the next day.Four days later I emailed and rang to find out what was happening. There was no email response but the customer service lady on the phone told me that it would be with me the next day or the day after. Two days later still no phones. I rang and was told that there was a problem with my bank and they would not release the money. I expressed annoyance that there was no communication about what was happening. Af ...

  • Guest 31st Aug 2009

    Reviewer rating: 5 stars


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    I have just transferred 3 phones from Virgin to Asda. What can I say:
    1. The signal Strength is much better and more predictable, with Virgin the signal bar flutuated for no apparent reason.
    2. Superb pricing, Virgin and the other operators have been gradually increasing charges.
    3. Asda customer support is pretty good, helped me through the transfer and were able to answer every question, without putting me on hold.

    Downsides:
    Asda dont have a phone website as of yet, so you cant see the cost ...

  • Guest 23rd Aug 2009

    Reviewer rating: 5 stars


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    Asda Mobile have great prices, good reception, good customer service.

  • Guest 20th Aug 2009

    Reviewer rating: 4 stars


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    I have already recommended ASDA Mobile to friends and my girlfriend also switched to the network a month after I did. Despite low signal coverage, and no hope of finding signal outside of a reasonably sized town, the network claims to cover more than 90% of the UK - my guess is that this is more than 90% of UK cities. Anyway, besides the signal, the price for texts and calls is immense especially considering that it is a Pay As You Go network. 4p for each text! I was paying 10p with Orange, so I ...

  • The Cats Mother Rank: Sergeant 30th Jul 2009

    Reviewer rating: 4 stars


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    Good Points: Painless porting, Vodaphone coverage, very cheap flat rates, helpful staff, ATM top-up coming soon.

    Bad Points: Voicemail isn't free, top-up vouchers sometimes elusive, minumum top-up £10, no customer website yet.

    General Comments:

    My number was ported over from Virgin within the time stated and I was quickly enjoying cheap texts and the superior Vodafone coverage. (Okay, it's still patchy due to my location but at least I can send a text without putting my boots on). At 4p ...

  • Guest 30th Jun 2009

    Reviewer rating: 3.5 stars


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    Asda Mobile have cheap calls and texts to any network

  • Guest 7th Jun 2009

    Reviewer rating: 4 stars


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    Asda Mobile -Great network, cheap cheap cheap,good for people who don't use a mobile a lot!!! :D. but they'er mobiles are rubbish, very very very bad!!! :(

  • DH59 19th May 2009

    Reviewer rating: 4 stars


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    I switched from 3 as I couldn't get a signal in some parts of the country when on holiday. Switchover was painless on the Asda side - it was 3 who gave me problems trying to cancel my contract. Contacting Asda support has been good, except on the last occasion where I didn't get any satisfaction. For some reason, since joining Asda mobile, my phone battery has suddenly started to run down quite quicky, needed charging every other day. If I use the phone more than a couple of times while it's in ...

  • carl52 16th May 2009

    Reviewer rating: 5 stars


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    Asda Mobile is a fantasic Network!!Cheap calls only 8p per minCheap texts only 4p per textBrilliant Coverage because they use Vodafone!!Internet costs pennys much cheaper than other networksI even kept my same number with no hassleBest network in the UK :)

  • chris100 20th Mar 2009

    Reviewer rating: 5 stars


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    Asda Mobile has great customer service and a very cheap network for calls and texts
    Expensive to text if on holiday
    I would recommend them if you want to save money and get a lot for little.

  • bobthechip 3rd Mar 2009

    Reviewer rating: 5 stars


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    Calls from other countries seem very very expensive although I didn't join Asda Mobile to make calls from abroad, so I think that the cheap calls/texts in the UK probably balances out the expensive calls from other countries. (Haven't tried it yet). Haven't found any problems with coverage yet, so I am very satisfied at present.

  • Guest 26th Dec 2008

    Reviewer rating: 5 stars


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    Cheap, easy to switch over to, nice call centre staff
    Coverage often goes to Limited coverage or emg. calls only
    Very good service better service would make i perfect
    Well recommend Asda Mobile.

  • sparky991 Rank: Lance Corporal 25th Nov 2008

    Reviewer rating: 0.5 stars


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    A shame that their customer care just was not there in my opinion when my problem occurred. I called them 16 times and got no resolution as far as I am concerned. I sent them an email which I have not yet had a reply it seems. When I called to chase them they said they hadn't received it even though their system sent me a reply! I do not recommend ASDA Mobile.

  • Guest 21st Nov 2008

    Reviewer rating: 5 stars


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    Cheap Calls Excellent Service
    Great service, When my bank changed my address I had problems topping up while I was abroad. The nice lady in the call centre added some credit free to my mobile and sorted the problem! Very good service, well recommend ASDA Mobile.