Printer Inks, www.printerinks.com

Click here if this is your business
? Ask our helpful community of experts about this product or company
Printer Inks, www.printerinks.com - Ask a question now

Media Gallery for Printer Inks, www.printerinks.com

Refine your search

Latest Reviews

“Very helpful”

★★★★★

written by on 18/12/2023

I recently ordered and paid for the wrong ink for our Epson printer. So I sent a message to Printer Inks to see if this could be rectified. I received a very prompt and friendly reply assuring me that my order had been cancelled and that their accounts department had been notified and my money would be returned to my bank within a few days. Having then sent a new message to thank them for this I immediately received a very nice response from the same staff member including seasonal greetings. This was my first dealings with this company and I was suitably impressed with their customer service.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Good people, good products, good price, poor systems”

★★★★☆

written by Hartleyxp385 on 18/12/2023

For the first time, and I have used this supplier for several years now, there was a delay in sending the goods to me. The person I spoke with, Constantin, was very helpful but was constrained by the system in place. After chasing up my order, it was despatched promptly and it arrived in good condition. Nothing and no-one is perfect, but 999inks certainly does seem to get pretty close.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great service fro Printerinks”

★★★★★

written by McManus57 on 17/12/2023

Upon contacting DPD when they had failed to deliver my parcel, I was informed that it had been returned. I then contacted Printerinks. They were very helpful, were able to trace the parcel, asked for it to be resent and delivery was then quite prompt. It would have helped if DPD had had a contact number for me as I received no information regarding delivery until a ticket put through my door when the parcel was being sent back.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Printer ink ”

★★★★★

written by on 13/12/2023

Received ink cartridges in 3 weeks as they weren't in stock when ordered. I had good contact with company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Helpful, polite and professional assistance.”

★★★★★

written by SophieJB on 12/12/2023

She did her best for me but I think the "Processes" were rather cumbersome for her.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“great service”

★★★★★

written by anon333333 on 06/12/2023

great service; fast, efficient, would recommend.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent After Sales”

★★★★★

written by freeman1650 on 05/12/2023

I bought an ink cartridge which was supposed to be compatible with my Epson printer but when I put it into the printer I couldn't get past the messages saying it would not accept the non-Epson ink. I contacted Printerinks and they gave me detailed and comprehensive instructions on what to do. Within minutes the ink was accepted and I was on my way with printing again. I was really pleased with the service because I had been worried that I'd spent company money on ink which was not going to work!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Hassle free help!”

★★★★★

written by Mo1884 on 05/12/2023

I had received a compatible cartridge but when I inserted it into my printer I got a message ‘no cartridge’. I phoned Printerinks, was given instructions in simple English and they worked first time! The staff member was polite and patient.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Problem resolved satisfactorily ”

★★★★★

written by NDRF on 30/11/2023

My problem was dealt with very promptly and efficiently. Answers to my questions were clear and concise and the problem was solved within 24hrs.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Helpful, Perfect and Timely”

★★★★★

written by Palomag120 on 28/11/2023

We ordered set of printer Cartridge. Unfortunately one of the cartridge got damage in the post. I straight away reported them with the picture evidences. They accepted my request and send me the replace straight away without any trouble which I received within two days.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Very Patient”

★★★★★

written by ColinPC on 24/11/2023

I thought I had received the wrong item, but eventually I was informed that it was me who had ordered the extra capacity cartridge by mistake. Constantin spent some time researching this and was patient explaining this to me without making me feel like an idiot! Thanks.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Quick response to an enquiry and positive resolution”

★★★★★

written by Dominikt1952 on 23/11/2023

I made contact following a problem with a cartridge I had purchased. Previous purchases had always been very good so i was surprised when this latest purchase. within 24 hours of my contact and a picture supplied of my purchase the problem was resolved and i would definitely purchase again . My contact at Printerinks was very helpful and quick in resolving .

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“A wrong righted”

★★★★☆

written by Stessie on 21/11/2023

Having used Printerinks several times previously without problems, on this occasion the wrong cartridges were sent. She got the problem resolved and I have he correct cartridges. I am now happy to use them again. Thankyou.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Problem solved”

★★★★★

written by CalvinMcGinnis on 18/11/2023

I received a very helpful email describing the measures I could take to solve my problem with an ink cartridge. I am not very technically minded so it took me a while to go through all the motions. However the outcome was good, and the staff member also gave me helpful advice about the length of time I could store cartridges as I don't need to change them often, but don't want to run out. I will definitely continue to use Printer Inks as my supplier.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Cartridge problem”

★★★★☆

written by Golfer43 on 17/11/2023

Very attentive and helpful, promptly replied to all messages, unfortunately not able to solve my problem, may be a printer issue, has arranged to send a replacement cartridge, hopefully this will work. I have not had any problems with the cartridges in the past, would recommend the product and after service to all.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“A Problem with a faulty Toner Cartridge”

★★★★★

written by qlTilley469 on 14/11/2023

When telephoned the call handler answered promptly, was extremely polite, took down all the relevant details of the problem and politely requested a photograph of the faulty cartridge. When this was provided the issue was resolved immediately. We have been using Printer Inks for some years and have found their customer service to be excellent - as it was in this case. Highly recommend.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent product and service”

★★★★★

written by Akirak9 on 25/10/2023

Easy to order. Prompt response to queries. Will use again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Quick response”

★★★★★

written by 201Costello on 16/10/2023

Had to cancel an order after I found an issue with my printer. Replacing the printer so the ink ordered would not be of any use to me. Order placed around 7PM on a Sunday and placed the cancellation about 2 hours later. Early Monday the cancellation was confirmed. Have used the ink from this vendor before with excellent results and will order from them again once my needs are again known.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Wrong ordering difficulties.”

★★★★★

written by TrevinHampton on 16/10/2023

Brilliant support throughout. Understood the problem and guided me through what is a quite a complicated and time consuming process. What I call good customer service.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Printer Performance”

★★★★★

written by JoffWilliams on 11/10/2023

Having failed to make contact by 'phone (the queue was simply interminable) and tried the FAQ "quick fix" to no avail the responder cut straight to the chase, identified the problem clearly and provided clear and helpful advice, as well as going above and beyond in offering to take cartridges back. Thank you.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview