Written on: 20/10/2012 by Delayed (3 reviews written)
New Delhi: Aviation regulator Directorate General of Civil Aviation (DGCA) has suspended the flying licence of Kingfisher Airlines for failing to come up with a viable financial revival plan. The Vijay Mallya-promoted airline, which has not operated a single flight since October 1, had been asked to explain by today why its licence should not be suspended or cancelled. But its response to the show cause notice issued by the regulator was not satisfactory. The airline had asked for more time... (read more)
Written on: 26/03/2012
We were due to fly from Mumbai to LHR and they just decided to cancell flight. Then we were told that we were on our own to book another flight with another carrier. No compensation was offered. Their customer service was non existence and was very stressfull. we had to purchase another ticket at extortion cost to us, because the travel agent know we were in trouble. I ADVICE TO ANYONE DO NOT THIS COWBOY airline. They will not care about you if things go wrong........ (read more)
Written on: 30/05/2011
couldnt recommend them enough previously BUT they have gone steeply downhill since 2010. Flew MUM-LHR May 2011 and had a very poor aircraft with broken bits on the seats, dirty food trays, several screens not working, a very poorly organised entertainment menu, v poor selection of inflight entertainment, no kids’ pack - only a pathetic mag but no pencils, colours or pens, very spicy kids meals (my kids are indian and are use to spicy food normally!), phone customer care were incorrect on... (read more)
Written on: 29/04/2011 by Jasheer (1 review written)
This airlines is such a joke...please do not use them especially for domestic flights... the service is so poor.. run like a bus station.. i travelled whilst in india domesticaly as well as long haul aswell and each flight was delayed sometimes by 6 hours, N one knows what is going..please do not use this airline you will regret it.. I have complained but am being totally ignored as the cannot answer my question... should be renamed KINGSHITTER AIRLINES (read more)
Written on: 04/04/2011
really bad plane tv screens were not working.food was. awful the child meal was to spicy .entertainment was not good really old movies.was dissapointed (read more)
Written on: 02/03/2011
I am sorry to say that i have had one of the worst experience. This was my third trip that i have had with this airline and you can easily see the standards that has dropped down to the standard that was when it initially started. Food was rubbish, Menu said one thing and the serving was totally different. The Air-hostesses were rubbish and completely in-experienced and the check in staff didn't understand what the passenger wanted. All i wanted was a window seat for my 12 year old, even... (read more)
Written on: 08/02/2011 by chericbaker (11 reviews written)
This was our 8th Kingfisher flight in 2 years, returns London to Bangalore (not a current route) and Mumbai plus local connecting services. The legroom is great on long haul flights, as is the food/drink provided. We particularly like having a pair of window seats on an A330 (2/4/2 seating). No chance of fat neighbours. The staff are friendly and transits in India have been handled well. The only downsides are the limited number of films we liked (eg they were the same Mumbai to LHR as on... (read more)
Written on: 07/02/2011
I decided to go with Kingfisher airline for the first time and book tickets for my mum and sister and myself. The flight went at 9.30pm last night and when the flight arrived at Delhi, there was a 2 hour delay and then to make matters worse, arrived at Amritsar airport and the baggage had not arrived!!!
The baggage went with JET airline and now the passengers have been told to contact the airline regarding the baggage tomorrow! What the hell is going on?
Even worse, my mum just went out to... (read more)
Written on: 03/01/2011
all flights on indore bombay route were cancelled Airline did not notify us.I was notified by family and then we were given Jet reservation.On flight to udaipur we have to take luggage from jet and change terminal and recheck baggage.Udaipur flight gate changed from A5,A7,A12,A16 after moving to all these gates which is not easy flight cancelled.Inadequate/inefficient/reluctant staff to handle rebooking,no one knew what to do manager kept on saying give me few mts to think.No help offered to... (read more)
Written on: 24/12/2010 by pfurn1 (1 review written)
We flew with Kingfisher from London Heathrow to Bangkok, with a stop in Mumbai. On teh outward journey, everything was fine and I really couldn't fault Kingfisher. The same was true of the Bangkok Mumbai flight on the return journey. Things began to go wrong for us on the long haul leg from Mumbai to London Heathrow - two rows of centre seats on the plane were without the in-flight entertainment system throughout the flight - the staff attempted to reset them several times, but they were... (read more)
Written on: 22/12/2010
I had a poor experience recently flying with Kingfisher LHR to Bangkok. Unfortunately we were affected by the snow and closure of LHR but this is an "act of God" and not my grievance. I will detail below the major issues.
It took an hour and 15mins to check into our flight from LHR to Mumbai. Not a very organised queue.
Food & Beverages:
On our outward journey to Mumbai our flight was at 8pm. It took the staff until after 12am to serve us our food. This was over 3hours from when... (read more)
Written on: 12/12/2010
The staff very rude, not helpfull for even elderly people. Food quality was very poor.I opted for Indian meal which was very watery at the base but the desert was good. Although I asked about the watery rice they didnt provide a substitue for the same which was disgraceful. I expected a good service as its classed as five star but its not a five star in my eyes. (read more)
Written on: 12/11/2010
Highly dissapointed with the experince. I travel from lhr to del atleast twice a year. and have to say was the worst flight ive had in last 5 years. decide to choose kingfisher on recomendation of the travel agent and the soo called 5 star rating. the in flight entertainment didnt work properly , the selection of movies was terrible hindi and english. slection of music available was even worse. Only glimer of hope for the airline was the staff. would never recomend to anyone. (read more)
Written on: 10/11/2010
i never recomend kingfisher to my friends and family.whatever i expect from the airlines it was not up to the mark.it was recommended by the travel agent that i will get the best service,cooperation from the airline staff.but it was not there.i was about to miss the flight from delhi to london.no body willing to help it out.ground staff are not cooperative.i have filled up the guest comment card and handed over to the crew staff but no feed back has come.not satisfied (read more)
Written on: 20/10/2010
I travelled from Delhi to London by IT 0001 on 17th sept 2010. This has been one of my worst air travel experiences.
The staff on board was arrogant and rude. My personal entertainment system did not work through out the 9:30 hrs journey and they were unwilling to help me.
I asked 3 times for the complaints book but they refused to get it.
Do we pay for this type of service!!!
Written on: 27/08/2010
very nice flight, am unfortunately taking adifferent airline next time to save money as price has increased but just hope it's worth saving 200 pounds, sometimes its not (read more)
Written on: 22/07/2010
In-flight entertainment was quite poor. The selection of western films was limited to mostly old films. Lots of Bollywood films. Each passenger has a touch screen. Most of the screens have damaged areas that do not fully respond to any touch, so I could not adjust sound, or change the channel. Asking a member of staff didn't lead to anything.
Another passenger had a screen that did not work at all. When she asked the flight attendant to assist, the attendant did not offer any solution, and... (read more)
Written on: 12/07/2010
This year I travelled with my two daughters to India for their summer holidays, and everything in my first experience with Kingfisher Airlines was perfectly satisfactory.
I decided that I would do an online check-in, and unlike other airlines that I have experienced, the check-in was smooth and easy to follow, and only took 15 minutes. In addition I was able to select seats for myself and children - an added bonus.
At the airport, dropping off baggage was quick and easy, because there was... (read more)
Written on: 27/05/2010 by nitinslash (1 review written)
I had to visit Bangalore for a business deal and was looking for the best deal in order to get the best services in the most affordable price. I was browsing through the internet for the same while I came across cheapairticketsindia.com and I must say they are simply awesome. I got one of the most reasonable ticket through them and board the flight of kingfisher airlines. The airline service was also at par. They also helped me with other information related with my journey like weather... (read more)
Written on: 14/04/2010
In July of 2009 I booked a London-Calcutta ticket, to return around the end of April 2010 - I paid £538. They told me I had a one-time free rebooking facility, so I would not have to pay a fee for rebooking. They did say I would have to pay the difference in fare. When I asked if fares increased much, they said no. I was led to believe these were differences in inflation - changes due to the price of petrol changing.
However, now I have definite travel dates they are telling me I must... (read more)
Written on: 26/01/2010
I was pleasantly surprised with Kingfisher... New planes, excellent service on the ground and in the air, there was a TV for every passenger on a domestic flight.
But... the flight was delayed every time... It's not a problem when I flew from Delhi because the Airport is nice and clean and has air conditioning, but when the flight was delayed from Hazaribagh it was terrible!! The airport in Hazaribagh is pretty basic... the flight was 2,5 hours late and I spent this time trying to survive... (read more)
Written on: 22/05/2009 by eric1234 (1 review written)
Heard of a new program by Kingfisher Airlines called Upgrade Travel Option (UTo). This program provides a chance to get an upgrade to Kingfisher First by just paying a nominal price. Visited their partner's website www.optiontown.com and signed-up for this program. What was surprising that I got an upgrade to First Class and the prices they charged me were around 30% of the original ticket prices. I think that is really a decent program. Don't know how that fairs in the future but I found... (read more)
Written on: 15/03/2009 by r saunders
Just travelled Heathrow - Goa via Bangalore and return on Kingfisher Airlines.
Staff at all points very helpful, could not fault them. There was also a large number of staff, seldom seen with any company nowadays. Flight comfortable, plenty of room in the seats( and I'm not a small lad by any means!), good tv screens, food good, staff friendly.
Overall could not fault the flight. Only problem was number of noisy children on the flight, but that was probably more due to the good price of the... (read more)
Written on: 05/11/2008 by ash210 (1 review written)
Hi All, don't get fooled by the reviews written on the various forums about kingfisher airlines, I had a horrible experience with them.
Booked a flight for my wife and my baby from Hyderabad to Bangalore and then Bangalore to London after reading the so called 5 star reviews but right from booking to landing we had all sorts of problems.
Firstly when I tried to book online my credit card was not accepted and I tried all the four cards I had and all of them were declined and when I called bank... (read more)
Written on: 04/09/2008
Overall good, actually has to be because of Vijay Mallya's close involvement in this project. Need to reduce price on Kingfisher first if you want to be competitive. (read more)
Written on: 09/07/2008
Great service both with check-in and on the flight, comfortable seats. The snacks weren't very good, but they were edible. Kingfisher Airlines, the best way to travel in India!! (read more)