EMS Internet - www.ems-internet.co.uk Reviews

★★★★☆
4.2 / 5
168
83% of users recommend this
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EMS Internet - www.ems-internet.co.uk
EMS Internet - www.ems-internet.co.uk

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Latest Reviews

★★★★☆

“Telephone helpline”

Written on: 07/02/2016 by Christopherg397 (1 review written)

Staff contacted by phone are very patient and helpful. This is especially impressive when we have no internet connection live at work and have to work with software outside working hours… Read Full Review

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★★★★★

“My Website design”

Written on: 05/02/2016 by RoryLancaster142 (1 review written)

Excellent friendly, efficient and professional service Wheres the party ??… Read Full Review

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★★★★★

“costomer service”

Written on: 03/02/2016

ems internet have given me great service second to none. there politeness and friendly staff have made me feel welcome; the person I dealt with has brilliant attitude and good customer service.i would recommend ems internet for any business looking to bulid a web site.thank you ems professional team… Read Full Review

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★★★★★

“new responsive website”

Written on: 03/02/2016 by DEBORAHMOSS (1 review written)

We've been with ems for 5 years now, wasn't sure about " a new responsive website " my old one was fine.... but decided to do it anyway, old one was a bit tired & outdated... so glad that we did though, its great, much better, & so easy to edit and add photos to my gallery. Thanks to all the staff & my client manager that I spoke to over the last few weeks & for getting it just right.. Thanks again Debby (Cheshire Fireplaces Ltd )… Read Full Review

Emsinternet's Response to DEBORAHMOSS's Review

Written on: 03/02/2016

Thank you so much for this review.
I know the team worked with you along the way to ensure the new site and image placement met your needs.
Moving to a responsive site can sometimes feel like a big step but as you say the old sites do start to look tired after a while.

If you do ever need help, please just call and one of out team will be more than happy to help.

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★★★☆☆

“Upgraded website”

Written on: 31/01/2016 by 221Jordan (1 review written)

The only reason I am still dealing with ems is their superb sales staff and their ability to smooth ruffled feathers !.I am sure that the product is comparable to other providers but as the internet is irrelevant to my business I couldn't say for sure… Read Full Review

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★★★☆☆

“Better now ”

Written on: 31/01/2016

At the start I had real problems. So much so that I went to Trading Standards to deal with it for me. EMS didn't ask what I wanted from my website at the start so therefore it got out of hand and was thousands of pounds more than I was initially told it was going to be. If you are a sole trader or a small company please be aware that you will HAVE to tell them what you want. In my experience they assumed that I was a bigger company and that I wanted to expand. Neither of which is correct. Get… Read Full Review

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★★★★☆

“Happy with end result”

Written on: 24/01/2016 by RaidenWiley202 (1 review written)

At first the website that was designed for me was poor. Once my new file handler took over everything ran smoother. Website was designed and up and running in no time… Read Full Review

Lindacoulson's Comment

Written on: 28/01/2016

Do find that since my account was taken over by one account manager i find things run so much smoother. I no longer have different people phoning me, telling me i need this and that!. Now, everything goes through Tom. he knows my business now, he knows what i need and what i can afford. My web page is my biggest expense, i do realise how important it is to keep it up in the rankings and i feel confident that he is keeping an eye on how it is performing.

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★★★★★

“Very good service”

Written on: 24/01/2016 by Carlosh225 (1 review written)

Very pleased that the person took over control of my screen so that they could show me how to use the site… Read Full Review

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★★★★★

“Well what can I say I've been with ems over a year now...”

Written on: 18/01/2016 by Taxirob1967 (1 review written)

Well what can I say I've been with ems over a year now and the service and support I've had is second to none I really can't put into words how helpful the staff at ems are I usually speak with a particular lady even when she's not actually working it's not a problem for her she just goes the extra mile with no problems Recently I've just had a revamp on my Web page and the time schedule they gave me was absolutely spot on went live to the date all in all I would give these wonderful people… Read Full Review

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★★★★☆

“new website build”

Written on: 18/01/2016 by 196Freeman (1 review written)

Although I had quite a few issues from the start, the lady that finally resolved the problems I was having with communication on what was wrong with the website  actually listened and was very calm and professional and got the problems sorted, … Read Full Review

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★★★★★

“Helpful Client Manager.”

Written on: 16/01/2016 by chrisrowlands (1 review written)

Just like to say how helpful my support manager, she was yesterday with giving me advise on matters which could affect my website. Thank you … Read Full Review

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★★★★☆

“Willing to listen and shown good support”

Written on: 16/01/2016

I have a very good client manager willing to listen and work with me and my Ideas. My new website is in the construction stage so unable to give full 5 stars at this point. With all my Ideas being taken in to consideration I feel a 5 star review coming on in the near future! So far so good, I'm confident and happy with the service so far. I would like my Information submitted for my site used first hand. The only catch for me is at the start of Design, maybe they should speak to us fist or… Read Full Review

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★★★★☆

“home visit from EMS ”

Written on: 13/01/2016 by Koenig332 (1 review written)

I had a home visit from ems internet to discuss some issues with my new website which were resolved to my satisfaction he was on time very friendly and answered all my questions. Very pleased with the service from EMS Internet… Read Full Review

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★★★★★

“Help with website design & flow”

Written on: 13/01/2016 by GAC11 (1 review written)

Daryl called to discuss our website and our design. I explained that we weren't technically minded and he arranged a home visit. He was very knowledgeable and impoved our site greatly. Good customer service… Read Full Review

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★★★★★

“Great team to work with.........”

Written on: 12/01/2016 by ashtonelecs (1 review written)

My existing website needed a lift and refreshing. The designers did their work well above my expectations and were very responsive and quick with the changes I needed. My assigned manager was always on hand to sort out any issues and made sure the right person got involved with the design and set-up required. I would recommend EMS internet, great job thanks again… Read Full Review

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★★★★★

“New website and seo”

Written on: 12/01/2016 by DavidJackson909 (1 review written)

Overall, my experience with EMS Internet was positive. One definitely not to be missed for anybody out there looking for a super website!! After the initial meeting with the advisor who was my first point of contact to look at my requirements, they came back to me very quickly and suggested a meeting at their office in Warrington with the design team, so along I went with my "memory stick" of information and photos was the plan to get the website up and running asap along with pushing my… Read Full Review

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★★★★★

“Friendly helpful service”

Written on: 11/01/2016 by Weaverol181 (1 review written)

Required help in setting up web page An appointment was made for a phone tuition at a time suitable for me An EMS staff member rang on time and explained all the points I was unsure of very clearly… Read Full Review

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★★★★☆

“Difficult Start, Great Result”

Written on: 23/12/2015 by Chance15 (1 review written)

I was initially bombarded with sales pitches which I really didn't enjoy. But since I started with my client manager, the speed of turnarounds was great and I couldn't be happier with my website. I was hugely impressed by the design department, namely the person I dealt with They bettered my expectations and made my website more visually attractive than I could imagine. I would highly recommend them to all!… Read Full Review

Emsinternet's Response to Chance15's Review

Written on: 23/12/2015

Thank you for taking the time to write this. I know the two guys you have been working with have been determined to get this right for you and they have worked together all the way through this.

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★★★★☆

“He was very helpful design on my webpage and sorting...”

Written on: 19/12/2015 by Ballly1962 (1 review written)

He was very helpful design on my webpage and sorting all my pictures out it was a problem ihe was there helping me thank you starlight limos… Read Full Review

Emsinternet's Comment

Written on: 22/12/2015

Thankyou for the review, I know who the designer is for your site and have passed on your feedback. He really does take time to listen to our customers and work with them to ensure they are happy.
Thankyou again for taking the time to write this

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★★★★★

“After an initial shakey start with what seemed like...”

Written on: 18/12/2015

After an initial shakey start with what seemed like impossible hurdles with EMS, I was assigned my website designer and everything turned round overnight! I now have a great website and received a great personal service from him from the minute he took over. Every change I asked for he dealt with immediately and the whole process was seamless. No request was too small for him to deal with and my questions were met with a great 'can do' attitude. A big thank you to the EMS team. … Read Full Review

Emsinternet's Comment

Written on: 22/12/2015

Thank you so much for this review I'd like to personally thank the designer who turned the experience around for you. Can you help us with a clue to your business or his name please

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