EMS Internet - www.ems-internet.co.uk Reviews

★★★★☆
4.2 / 5
202
84% of users recommend this
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EMS Internet - www.ems-internet.co.uk
EMS Internet - www.ems-internet.co.uk

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Latest Reviews

★☆☆☆☆

“I was sold a website a year ago under a new...”

Written on: 27/05/2016 by tomaraya (1 review written)

I was sold a website a year ago under a new 'government initiative' which they told me I 'had' to sign up for. The cost was to be a 'one-off' £200+VAT (sneaking the VAT part in there), but as soon as I signed up I continued to be plagued by lengthy harassing phone calls asking me to pay an extra £30 a month. I declined each time. 9 months later they told me that my website was up for its yearly renewal - another £234 please. I told them I had already payed my one-off payment; they said that… Read Full Review

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★☆☆☆☆

“Lots of extra charges”

Written on: 26/05/2016 by Rainbowridge (1 review written)

Was contacted by ems over new website. was told it would cost me 405 =vat the y do not explain all the extras that you will have to pay for link building etc so finished up paying over £50,000.00 Even though I told them we were an elderly couple who were hoping to retire. Alright the link building was a charge by google but if they had explained things fully in the first place I would never have used them. Also they never seemed to listen to what we were saying even when requesting details… Read Full Review

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★★★★★

“Overview of EMS services”

Written on: 08/05/2016 by Hughb195 (1 review written)

I have always found EMS very reliable with excellent service provided by my account managers, they always have the answers to my questions and their knowledge is second to none, I have recently updated my acoount for the Google search link and am looking forward to receiving the forthcoming results… Read Full Review

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★★★★★

“website help”

Written on: 06/05/2016 by JonahHunt (1 review written)

Helped with website , gained by remote access, Big Help… Read Full Review

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★★★★★

“Ems fantastic job setting up our Mr freshness website”

Written on: 05/05/2016 by Liam1979 (1 review written)

Big thank you to EMS for setting up our business website. Always available to speak to on the end of the phone, or going to the office. Set up the website quickly and looks amazing. No problems what so ever and kept in touch via email with up dates on how the website was coming along. Thank you once again. Fantastic service!!!… Read Full Review

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★★★★★

“I found Ems internet very helpful, they were patient...”

Written on: 02/05/2016 by Wrightvx85 (1 review written)

I found Ems internet very helpful, they were patient and easy to talk to, they also made my website how I imagined it, with all the details of my product on show, so overall a very satisfied customer… Read Full Review

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★★★★★

“Build website and transfer of Domain ”

Written on: 22/04/2016 by Marcela57 (1 review written)

Built the website to requirements using some of my design materiel and I liked the design. Easy to deal with staff and they where patient with me when I was slow to respond at times. The review process was simple and easy to do as was the transfer of the domain from old web hosting company. Would definitely recommend. Then flat design was initially difficult to visualise but worked fine… Read Full Review

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★★★★★

“Transferring web-site and domain”

Written on: 13/04/2016 by bliin100 (1 review written)

Very helpful and knowledgeable in trying to assist migrating e-mails across to the new web-site. He fully understood the issues relatinmg to the business and how important it was not to lose key data… Read Full Review

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★★★★★

“Brilliant!Fantastic Customer Service,Very Professional!”

Written on: 29/03/2016 by LONDONTennisExperience (1 review written)

EMS build my website and everything was absolutely perfect,even exceeded my expectations.The communication was brilliant throughout the whole process from the first phone call till the moment that I approved it and the work was finished.I'm looking forward to our work in the future and have no doubt as this was just the first stage of hopefully a long term partnership and if they keep their promises like this they have a bright future. The whole team from The Client Manager through The… Read Full Review

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★★★★★

“Website support”

Written on: 18/03/2016 by stethompson78 (1 review written)

I've had my website for over a year now and I finally decided it was about time I added a bit more content to it. I'm quite confident with computers in general but websites do baffle me a little, especially with all the HTML code and all that stuff, thankfully I was able to arrange a tech support call with EMS and he guided me through all the features of the control panel and helped me to understand what I can do to improve the site. Hopefully over the next few days I can fiddle about with the… Read Full Review

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★★★★★

“Support session ”

Written on: 16/03/2016 by siteowner (1 review written)

I was being initiated into how to use my new EMS website. My tutor was really helpful, relaxed, confidence building. He has a caring manner, and was very clear and patient with me about each step that we went through. He inspired me to use the site, and to discover I could manage the new material on my own. THANKYOU !… Read Full Review

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★★★★★

“Website Build”

Written on: 11/03/2016 by CheshireWatchCompany (1 review written)

I have worked on a dozen projects over the last four years with EMS ranging across three very different retail sectors. Honestly there has been many bumpy moments however over the last tweleve months and two projects they have really got there act together and i would unreservedly recommend EMS to everyone… Read Full Review

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★★★★★

“Great team, Very helpful throughout!”

Written on: 10/03/2016 by lockdownescape (1 review written)

I have had a great experience with EMS internet company building the website for my new business adventure. very professional, helpful and amazing team to work with to get everything I needed for my site. highly recommend to anyone starting out as a new company or existing company. Many thanks from The Lock Down Escape team Managing Director … Read Full Review

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★★★★★

“Exceptionally helpful ”

Written on: 09/03/2016 by Beebe474 (1 review written)

Problem with outgoing email and very frustrating but your technical guy was terrific and kept trying to sort the problem, apologising for the delay. Excellent service… Read Full Review

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★★★★☆

“Initial Graphic Design Review”

Written on: 08/03/2016 by ucSchmitt182 (1 review written)

I have received the initial flat website for review & was very happy with what i've seen so far & with the Graphic Design Manager who rang me today.I was particularly happy with the layout & colours used… Read Full Review

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★★★★☆

“A Personal and Professional Service”

Written on: 04/03/2016 by Valentinoi367 (1 review written)

From my initial contact, I have found EMS to be clear and concise about their services and products. As a newcomer to Web Technology, I have been assisted at each stage of the process My client manager has efficiently and promptly responded to all enquiries whether phone or e mail. At the end of each week he has telephoned to update me on progress. The technical /design staff have accommodated my requests into the web pages . My web page is going live in the next few days. I am delighted… Read Full Review

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★★★★★

“Renewed trust”

Written on: 02/03/2016 by atlantic1 (1 review written)

After a flying start too my relationship with ems I quickly became disillusioned with the service I received.I think mainly due to The communication between myself and ems via my account manager at the time,being practically non existent,resulting in there being no sign of my new website for 15 months.Then after upgrading to a responsive site I waited for a further 8 months for it to go live. I am relieved to say due to my new account manager I have managed to find renewed faith in the company… Read Full Review

Emsinternet's Response to atlantic1's Review

Written on: 03/03/2016

Thank you for your honesty. We are truly sorry that the relationship did not start the way we would all have wanted, but we are delighted that things are much better now.

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★★★★★

“So helpful”

Written on: 02/03/2016 by BeaumontGuestHouse (1 review written)

The tech support walked me through the labyrinth of website management and I am finally understand the way it works! I have tried other companies and none of them have managed to make any sense of it to me. I now have the skills to edit and update my site without any head aches. Brilliant!… Read Full Review

Emsinternet's Response to BeaumontGuestHouse's Review

Written on: 03/03/2016

Thank you so much for your review, our web designers really do take pride in not just designing a great site but ensuring you have the ability to manage it too. These sessions are free of charge and unlimited, so if you need help again please let us know.

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★★★☆☆

“false promises”

Written on: 02/03/2016 by mikedeeeee (1 review written)

after several years of being with ems internet and being happy with the service, I find myself this year questioning why the high quality design they usually do has gone downhill.they offered me a new web site called google responsive, after several weeks of waiting for the design it arrived via email link. was gutted a baby could of done a better one.so I am very dissappointed… Read Full Review

Emsinternet's Response to mikedeeeee's Review

Written on: 03/03/2016

Thank you for your review, as you have posted anonymously I have been unable to locate your account, but please allow us to discuss any changes you require.

Whenever a customer feels the design is not quite right we are more than happy to review and make changes. Please do get in touch so that we can help.

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Mikedeeeee's reply to Emsinternet's Comment

Written on: 03/03/2016

approveddecorators.com is my company

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★★★★☆

“Web site control panel”

Written on: 02/03/2016 by Harleyf481 (1 review written)

Great help in the use of my new website control panel… Read Full Review

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