Written on: 13/12/2013 by Sue15 (2 reviews written)
I paid for 2 topups to 2 different Spanish mobiles. I did not recieve a credit to either. They do not answer the landline number until after 2 unsatisfactory conversations on their online chat line I asked why they did not answer the landline, advised to try again miraculously the land line was answered! Basically they came up with many excuses why they did not do the topups. I was promised a refund but I do not think I will get it. I wish I had read the other reviews about this company... (read more)
Written on: 14/08/2013
I'm not someone who buys phonecards so i was stumped today when i got an offical looking paypal reciept email stating i'd bought a top up card from this company. It gave me a link to cancel this payment. DO NOT CLICK ON THE LINK!! Fortunately, i know not to do this. I checked my paypal account and there is no mention of a payment sent to this company so i can only, and probably rightly, assume this is a way to fish out your paypal details and hack your paypal, and linked bank account. (read more)
Written on: 20/07/2013
I bought a Green Card Calling Card and paid via SMS to DigiCalling Card, to my horror the number didn't get through, when I redialled (immediately) I was told the card was invalid! How a company can simply declare a card as invalid without ever making a call reeks of nothing but blatant fraudulent activity, and no surprise that the customer service for Green Card Calling Card is out of commission. (read more)
Written on: 06/06/2013 by Tamil2 (1 review written)
Even when i don't buy i get card. They don't even have a registered office on there website. I don't know how paypal and other offer service to them. The website should be banned. (read more)
Written on: 16/05/2013
yesterday, I ordered a top up for mtn South Africa, after reading the FAQ saying the credit would normally be delivered in under a minute. After about 30 minutes, I contacted customer service via their website, and got a very unhelpful individual. All I wanted to know was how long I should expect to wait for the credit to be delivered, and got told "soon", "shortly" and "asap". I then got told that my problem could only be dealt with by their technical support - until that stage, I wasn't... (read more)
Written on: 11/05/2013
I was just trying to buy a card from them so i thought i shoud ask customer service about paypal acceptance as i dont feel comfortable in giving my card details . I was told that they accept paypal but after making an account with them there was no option of paypal , i again then logged in via there chat to ask but the advisor logged off and left the room by seeing my question. What a shame , is that wat u call customer service I m glad i didnt bought anything from them Totally avoid this site (read more)
Written on: 03/03/2013
said i will get 120 minutes but got 25 minutes with broken lines. Each calls has connection charge and calls cuts every 5 minutes. They have lots of websites None of them have their registered company name anywhere. They don't even have company address like other websites. Have been charged twice so I left the company. (read more)
Written on: 02/12/2012 by riyad1969
NEEEEEVER EVER EVER AND EVER BUY A DIGICALLINGCARD BE HAPPY I TOLD YOU BEFORE YOU EXPERIENCE.People working very hard for the money they earn ,and for somebody to take that in a second to satisfy theire luxury life is not on, just not right i am writing that because dont want anybody to go through that,the world could be better with people like that (read more)
Written on: 20/09/2012 by dont_worry1
Bought a card , the website said 115 minutes to my selected destination. I even called the card companies customer service to confirm this. When i used the card , the automated machine even told me 115 minutes. Guess what? I only managed to get like 20-22 minutes. What non-sense. To add , the customer service seems fake to me. They note down your pin ,number and name and promise to call you back after 24 hours but dont actually do it. (read more)
Written on: 20/04/2012
I had my doubts initially when I read quite a number of negative reviews about the service, but gave it a try anyway at the insistence of a friend. Added the card I wanted to call Ghana, and paid- thought I'd get the Pin instantly but had to wait for a few minutes. Got a call from their customer service staff and was told that instant delivery works only as long as the address on the account matches with the billing address of the payment card, hence the delay. Well actually I had made a... (read more)
Written on: 11/04/2012
im so disappointed with the service. i wanted to make an urgent call but their access number kept saying "sorry this service is no longer available". what could be more frustrating for a person wh wants to make an urgent call. BUYER BEWARE OF THIS WEBSITE. I wished i had been to this website before purchasing from them. A word is enough for th wise BEWARE. (read more)
Written on: 15/04/2011
The minutes they put up on their website for the cards are not what you are paying for!
However, there are certain deals which are reasonable. I purchase £4 cards to call Azerbaijan and they give me about 35 - 45 minutes to landlines. HOWEVER...you will only achieve these minutes from some of the cards if it is one long call. If you hang up and call again you will run out instantly.
Not the best place for cards, just use skype or internet calls software. (read more)
Written on: 06/04/2011 by johnjames1 (1 review written)
I bought 2 calling cards from this company back in March. It was the first time when I bought cards from the Internet, so I was a bit suspicious. To Madagascar where I wanted to call there were several options for cards, both with connection fee and with no connection fee. After checking their details (each card has details, you need to click on the image of the card or check out the "card details" link below it I choose the 1 Second card as it seemed the most useful for me (1 second... (read more)
Written on: 10/03/2011
I took a punt after looking at the reviews for a £5 calling card from this company as what was advertised i got! I have previously had a bad experience with another company and they charged more for the same card and took them 4 hours to give me the pin number which did not even work due to a lengthly discussion over a 0845 number and eventually finding someone who spke english to finally say "It's out of stock" we can not refund you your money so we will give another similar card.
I did not... (read more)
Written on: 03/03/2011
I at first thought I was recieveing amazing deals using the Telco Xpress card (advertised to give 5000 mins) and Circus card (advertised to give 8223 mins) however after about 3 months I realised the cards were running out sooner than expected. I called the customer service line for both cards - answered by the same person! and he said that I would get 500 for circus and 900 for telco and thats just the way it goes. After questioning how the original minutes were worked out, he explained... (read more)
Written on: 16/02/2011
I bought a Talk home card from them on the 11th, and when I entered the Pin number it kept saying invalid. I tried to call the card Digicallingcards customer support and they confirmed everything was fine and the Pin worked and later found out that my specific issue was due to the fact my Phone did not support touch tone. They offered me a full refund as I could not use the card. Good service, a shame I could not use my card though. Will use their services in the future for sure. (read more)
Written on: 03/02/2011
i bought a card from this website. guess what it did not work. i was told the card had expired. I contacted the company and was told the card worked from their end. I was told to wait a minute when i asked for a refund and the person never came back. a totally useless company (read more)
Written on: 13/01/2011
Well lets put things in perspective. Phonecards dont give you all the minutes that is advertised but it is STILL THE BEST DEAL out there when compared to calling from your mobile or land phone.
I have been using Digicallingcards.com for the past five years and I have never had any major issues. Even the once when my Pin did not work, I got in touch with the agent on the chat and got it sorted within an hour.
So don't be swayed by the reviews here try the service for yourself, afterall some... (read more)
Written on: 08/01/2011
Ok the reason Im writing this review is just to clear up a few things, I have been using digicallingcards for about a year now, and buy £1 cards usually more then once a week, as they give very good minutes for Canada for the price. I have a few faulty pins where it would say expired without me even using the card, all the times this has happened, I have contacted customer services on the actual website and you always get through because they are there 24/7 live. always someone to talk to,... (read more)
Written on: 30/12/2010
If there's minus 10 in this rating I would give it to digicallingcards. Simply put- this is a shame company and I am sorry for anyone so lazy to walk into a shop to buy call cards. If you share your credit card info with this guys then I suggest you are at risk. I fell a victim this Xmas. Despite successfully buying cards from them in the past. I hv cancelled my card and I am doing all I could to minimise my exposure. Have you tried calling this company? This guys ought to be prosecuted cos... (read more)
Written on: 31/10/2010 by Ameetha (1 review written)
Digi calling card offers good Cards and instant delivery in online. Its helpful for emergency time. Better place for phone card shopping.24/7 support.They sell topup vouchers too for UK mobiles which is very easy to toup.Can improve website with hidden cost details. (read more)
Written on: 17/08/2010
I agree with the advice below, most of the reviews are obviously not from authentic customers. Read the first 10 and everything sounds similar. How many people, not good with computers and the internet can there be on an online review site? (read more)
Written on: 06/08/2010
The reviews for this card are all so similar and unnaturally positive that they are obviously a set up to give this card an unduly high rating. BEWARE. (read more)
Written on: 02/06/2010
I found the Instant Dial feature at DiGiCalling Cards very useful. There is just no need of registering or paying online. This is very helpful for people like me who shun internet transactions. (read more)
Written on: 15/05/2010
I am sorry, looks like they are putting the reviews about their website by themselves. They should rather be named as Dogi calling cards. I am so upset, I bought one cobra card from their website last week. First it took ages to be delivered to my email, than on their website they have advertised that it gives about 700 minutes for Africa. My god, what a deception, it ran out of credit within less than 30 minutes.
Guys, please be fair to your customers, at least tell them what they are... (read more)
Written on: 08/04/2010
I am very pleased with digi calling cards. whatever problem I may have with the cards their customer support is just there to help and solve the matter within couple of hours. they also have all sorts of cards so there is plenty to choose from. (read more)
Written on: 30/03/2010
I tried the calling cards from DiGiCallingCards. They have quick delivery of cards and pin. The staff are helpful and informative. The online buying process was easy and I could make calls with ease. (read more)
Written on: 27/03/2010
DiGiCalling Cards is doing a good job. Their customer support is simply wow. No wonder they are one of the best around. They have most of the cards that I want. Prices are good. (read more)
Written on: 20/03/2010
the promised minutes is not true at all...i will never use this company again| (read more)
Written on: 27/12/2009
Few days back I googled them and thought of them as reliable and better than others, but to my disappointment, the customer service was really bad and despite of giving me some information on the calling card I needed, they instead asked me to register first and that's it. After i registered and finally bought a calling card, it didn't even give half the minutes as they advertised and the card got expired in just 2 days of first use. This website is a big NO NO from my side in the future.... (read more)
Written on: 10/12/2009
DiGiCalling Cards is doing a great job and they are very prompt. They promise instant service and that is true. Most of my friends rely on DiGi for their calling needs. They have a great customer support too.They are absolutely straight in their dealings. (read more)
Written on: 08/12/2009 by Funlola (1 review written)
I read the reviews which were all bad I wish I knew this before purchase. But at least you could log back on or even get PINS for calling cards. I spent £35 on calling cards I have received no PINS and cannot even log back in with the CORRECT log-in details sent to me by email. Always follow your instincts. They are a very suspicious company. I am qualified solicitor, read their terms and conditions, very unhelpful towards customers. This company should be investigated on consumer help... (read more)
Written on: 08/11/2009
SERVICE IS POOR, CUSTOMER SERVICES IS EXPENSIVE AND NO HELP WHATSOEVER AND PEOPLE IN CHARGE OF THE SITE IS EVEN WORSE!
I have used this site for 2 years now, using the iphone africa caribbean card. Up until 2 weeks ago it always worked fine but on 2 occasions I only got 35 mins where I was meant to get 202 mins. Spent more than what the card costed on the phone to some worthless customer services who never fixed the problem and digicalling cards support does nothing about it! I used to... (read more)
Written on: 27/10/2009
I bought a 3 calling cards from Digicalling cards as a promotion using my credit card for payment.
1) the 3 cards together gave me total of 23 minutes while I should get about 700 minutes ! a week later my credit card was charged by the same company for £98. I tried to call their customer services, but all what I got was " sorry for the inconvenience cause" !! if you want to complain, go to court! I end up cancelling my credit card because of them . BE AWARE. (read more)
Written on: 29/07/2009 by anaita (3 reviews written)
very bad customer service....doesnt excist at allllll !!1 they are not responsible for a faulty card...! and the min are not as stated ! just buy cards on the street...much better than digi calling cards ! (read more)
Written on: 06/06/2009
Digicalling ( Digi calling cards ) are the worst phone cards suppliers.
I submited my credit cards details to but £5 phone card, the company withdraw £ 98 !! when I spoke to their live chat, she/he refused to give me any details about their company, not even a phone number. and guess what ? the number of minutes I should get from this card was 198 , I ended up with only 17 . Yes 17 , then I got this message saying there is no enough fund to continue this call ! (read more)
Written on: 06/06/2009 by Star909
I would not recommend anyone to buy any calling cards from the Digi Calling Cards site. You actually get less for your minutes and sometime the access number does not work. Contacting their helpline does not work, speaking to them does not work. Just think how many millions they are making from people. When cards don't work the give you other number that don't work and they will never give a refund. (read more)
Written on: 20/05/2009 by marcomiya
DigiCallingCards.com versus SKYPE or VOIP The cards don t show the real price and total of minutes.
I bought a card for 247 min using 0800 phone but gave me around 25 min, so, I asked the custom service and they said the company charge per connection.
I asked why did you not show how much cost the connection charge?
The digicard said, we don t know.
SO.. absurd, I lost my money.
I prefer voip or skype because I can see how much money I have and there is not this cheating sytem about... (read more)
Written on: 01/12/2008
I have been buying phonecards from them for a few years now but I am now getting to the point to do something. Most of the card they advertise have lots of minutes but in most cases they are not true as far as I am concerned. I bought a £5 card recently which said I will get 700 minutes but after 40 mins the call just totally cut off for me. I called the 0845 customer service and after a long discussions she said that I will definitely getting a refund because they overcharged me and I have... (read more)
Written on: 28/10/2008
They are very tardy in giving out pins. I have been waiting for over 56mins now and counting to get a pin that was charged for straight away. Their online support is almost always unavailable, there's no contact number, (american voice recording says number unavailable). This company needs to be seriously checked out. (read more)
Written on: 23/06/2008 by karol (1 review written)
Digi Calling Cards www.digicallingcards.com actually get to make calls worth less than what they say and that is if the access numbers are working. I made a 23minute call using the card but a £23 bill for the same call came up on my land line phone bill.
I bought 6 of these Max Tel cards and they turned out to be a total disaster. (read more)
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