Capital Gardens London Reviews - www.capitalgardens.co.uk

★★★☆☆
2.7 / 5
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Capital Gardens London www.capitalgardens.co.uk
Capital Gardens London www.capitalgardens.co.uk
Capital Gardens London www.capitalgardens.co.uk
Capital Gardens London www.capitalgardens.co.uk

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Latest Reviews

★☆☆☆☆
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“surly unhelpful staff ”

Written on: 30/07/2014 by Essence102 (1 review written)

went today and found as usual staff were unhelpful and surly. I had a 6 bags of compost on a trolley and 3 kids with me. Not one of them offered to help me out. Check out bloke wanted me to push barrow to the end till as that was the one working. Eventually someone helped me out. Surly bloke took stuff to the car for me. Never again! PLus most of your plants could do with a really good water. And your staff need some customer service training asap… Read Full Review

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★☆☆☆☆
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Where's my delivery?”

Written on: 21/01/2014 by Biribolly (1 review written)

Ordered some things on 2 January but they still havent arrived. Apparently they have moved warehouses recently and that didnt go too well… Read Full Review

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Service with a smile”

Written on: 19/11/2013 by Jackiebowlsbear (1 review written)

Although the item was not in stock, lines of communication were kept open and today I am the proud owner of a new waterbutt and stand. Would certainly use this company again… Read Full Review

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“bird table”

Written on: 11/11/2013 by muckdigger (1 review written)

Thursday afternoon saw it, wanted it, Saturday morning, had it. Superb quality easy to put together and didn't have to spend £20 in petrol or getting cold and wet wandering around endless garden centres probably without result or buying something which would be just "ok"… Read Full Review

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Excellent Service ”

Written on: 07/10/2013

The items that I wished to purchase were screening, bulbs and cloches for the winter which were all just as I wished and also at a very good price. However, the service was excellent and friendly on line, the delivery was a sensible and fixed cost with no extras for being north of Perth in Scotland. All delivered in super quick time, if Capital can achieve this why not other on line sales? An excellent, efficient company I would have no hesitation in recommending them to everyone in any part… Read Full Review

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Capitalgardens's Comment

Written on: 05/11/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“fabulous Kettler chairs”

Written on: 05/09/2013 by GLamb (1 review written)

I just want to thank Capital Gardens for their swift and efficient delivery of our new Kettler Caredo chairs. Last year we purchased the Kettler table and this year we bought the chairs to match - absolutely perfect. They look stylish, are very comfortable and will take whatever the English weather throws at them! So, all in all, thank you Capital Gardens and I am sure there must be lots of other things we can purchase from you in the future… Read Full Review

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Capitalgardens's Response to GLamb's Review

Written on: 06/09/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Good service deserves praise”

Written on: 04/09/2013

Found a gazebo that we liked in a garden centre on bank holiday Monday. Came home and found one £95.0 cheaper on capital gardens website. Ordered that day and it arrived on Wednesday. Well done good job, happy customer… Read Full Review

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Capitalgardens's Comment

Written on: 05/09/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★☆☆☆☆
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Disappointing frustrating ”

Written on: 04/09/2013 by Sarahbaker60 (1 review written)

Well. I ordered a set of furniture. After a month of waiting. My tabled ended up discontinued stock. One of my chairs was badly damaged. My parasol base was cracked. And it wasn't dispatched on time. When it comes to trying to contact capital gardens to sort problems out, noone answers the phone or replies to your email. In one word awful… Read Full Review

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Capitalgardens's Response to Sarahbaker60's Review

Written on: 05/09/2013

Dear Sarahbaker60,

Thank you very much for leaving a review for us on the review centre. I am very sorry to hear of your bad experience with us. If you could kindly email m.vora@capitalgardens.co.uk with your order number we would like to try and help you further in any way we can. We always adhere to 100% customer satisfaction and will do our best to provide after sales care for any instance where we may have failed in providing this service.

Many Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Fantastic Service and Prices!!!”

Written on: 03/09/2013

I ordered a furniture set and bbq in summer. After much shopping around I found Capital Gardens who also had some fantastic offers and great products. I knew they had the bbq in stock but the furniture set i wanted clearly wasnt. I rang up and the lovely lady managed to order my furniture set and deliver it to me within a week, and the bbq was sent out straight away at no extra charge. I would definitely recommend the company to friends and will be using again… Read Full Review

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Capitalgardens's Comment

Written on: 04/09/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Great Service”

Written on: 19/08/2013 by AlanA10 (1 review written)

Ordered on Thursday afternoon, delivered the following Monday morning. The pair of Kettler garden chairs were very well packed. Good communications and good service - especially the 40%-off end of season stock clearance… Read Full Review

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Capitalgardens's Response to AlanA10's Review

Written on: 20/08/2013

Dear AlanA10,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“A brilliant shopping experience”

Written on: 16/08/2013 by AnneY (1 review written)

Received my beautiful garden bench very quickly, a great bargain at 40% off! Capital Gardens kept me up to date with e-mails and delivery was very prompt. A flawless way to shop with a company that I would readily recommend to friends… Read Full Review

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Capitalgardens's Response to AnneY's Review

Written on: 20/08/2013

Dear AnneY,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“HIGHLY RECOMMENDED”

Written on: 16/08/2013

EFFICIENT AND SPEEDY SERVICE, ITEM WAS ORDERED ON A THURSDAY MORNING AND ARRIVED STRONGLY PACKAGED ON FRIDAY MORNING. EXCELLENT SERVICE, VERY HELPFUL AND PATIENT STAFF WHEN I NEEDED TO SORT A PROBLEM MY END WHEN ORDERING. I WILL CERTAINLY USE THIS COMPANY AGAIN AND RECOMMEND TO OTHERS. … Read Full Review

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Capitalgardens's Comment

Written on: 16/08/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★☆☆☆☆
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Items ordered but never received”

Written on: 15/08/2013

I placed an order on July 17, 2013 but never received. No other information release by this company to my numerous inquiries. Money taken for nothing. Shame… Read Full Review

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Capitalgardens's Comment

Written on: 15/08/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. I am very sorry to hear of your bad experience with us. If you could kindly email m.vora@capitalgardens.co.uk with your order number we would like to try and help you further in any way we can. We always adhere to 100% customer satisfaction and will do our best to provide after sales care for any instance where we may have failed in providing this service.

Many Regds

Capital Gardens LTD

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★☆☆☆☆
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Terrible service”

Written on: 10/08/2013

My delivery was delayed because an item was not in stock- fair enough. When ready for dispatch they asked what day I would like it delivering on (very good). When delivered only one item was delivered- the item that had not been in stock. The other items were not dispatched, they were still in London. So a day off work wasted. I complained. They agreed to deliver on a Saturday at no extra charge. I checked on the Friday that the item was going to be delivered on the Saturday. They assured me… Read Full Review

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Capitalgardens's Comment

Written on: 12/08/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. I am very sorry to hear of your bad experience with us. If you could kindly email m.vora@capitalgardens.co.uk with your order number we would like to try and help you further in any way we can. We always adhere to 100% customer satisfaction and will do our best to provide after sales care for any instance where we may have failed in providing this service.

Many Regds

Capital Gardens LTD

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Lovely Product and excellent Service”

Written on: 09/08/2013

I ordered the Antique Tea table and four chairs for our small front terrace on the Thursday and it was delivered on the Friday. The item was fully assembled and by Friday evening we were using it and enjoying the sunset. Very friendly staff and a lovely product, we will use Capital Gardens again… Read Full Review

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Capitalgardens's Comment

Written on: 12/08/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Satisfied Customer”

Written on: 02/08/2013

Bought a parasol about 10 months ago and after using it during this summer the handle broke. I emailed Capital Gardens who immediately forwarded my complaint to the company that supplied the parasol. The next day I was told the complaint had been addressed and that they would be sending me a new one. I have now received a new parasol. This after sales service was conducted in a efficient and speedy manner without any fuss. I certainly would recommend this company to anyone and shall be… Read Full Review

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Capitalgardens's Comment

Written on: 12/08/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Tip top service”

Written on: 19/07/2013

Delighted with the quality of the product,which was a kettler table and two chais,the price free delivery and speedy delivery were top dog.service excellent ,would highly recommend to anyone… Read Full Review

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Capitalgardens's Comment

Written on: 22/07/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Alexander Garden Table 8 seats”

Written on: 17/07/2013 by BUTTERFLY2 (1 review written)

The table arrived on time. The service from ordering to receiving the goods was 5 star. The advisor was always helpful over the telephone and email. When we put the table together we were attaching the last seat and the two bolts were faulty and so that meant I needed to contact her to give us some more bolts I was due to get married the following day and I was extremely stressed, she said No problem I shall get four extra bolts sent first class and they should arrive for your perfect day , and… Read Full Review

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Capitalgardens's Response to BUTTERFLY2's Review

Written on: 22/07/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“Outstanding customer service”

Written on: 10/07/2013 by radiohead319 (1 review written)

I was a little worried when I ordered because the price was so good. When the BBQ arrived there was a slight blemish in the paint on the lid, so I wrote to them. I got a prompt response to say they would get a replacement part from Weber. True to their word it arrived a few days later. Not often you get such great customer service nowadays… Read Full Review

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Capitalgardens's Response to radiohead319's Review

Written on: 12/07/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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★★★★★
Capital Gardens London www.capitalgardens.co.uk Visit capitalgardens.co.uk

“EXCELLENT SERVICE”

Written on: 10/07/2013

I ordered 2 topiary balls and was a bit sceptical about the quality as the price seemed very low compared to other suppliers. They arrived within 48 hours and I was most impressed with the product quality. Excellent value for money and would have no hesitation in recommending your website… Read Full Review

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Capitalgardens's Comment

Written on: 12/07/2013

Dear Customer,

Thank you very much for leaving a review for us on the review centre. We are extremely happy you had a great experience with us and we hope that you continue to enjoy the service we provide.

Regds

Capital Gardens LTD

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