Capital Gardens London www.capitalgardens.co.uk Reviews

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1 stars
Average rating for this product is: 1 out of 5

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Average Ratings for Capital Gardens London www.capitalgardens.co.uk

  • Range of Products2.2 stars
  • Value for Money2.1 stars
  • Overall rating1 stars

11 Reviews For Capital Gardens London www.capitalgardens.co.uk

  • Guest 16th Sep 2009

    Reviewer rating: 1 stars


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    I ordered the item on 20th August. Although I got the e-mails saying the item has been dispatched twice, it has never come (now 15 Sep). The Capital Gardens customer service insist Nightfreight have tried to make delivery to me. I checked the my web cam record on that day, but there was no delivery.

  • Guest 10th Aug 2009

    Reviewer rating: 4 stars


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    I have used Capital Gardens 3 times to buy goods over the past few weeks. Prices are reasonable. Goods arrive well packaged and are of good quality. I have bought a terracota pot, raised bed frame, mini greenhouse, pest control and some seeds. The downside is that the website states 'shipping in 48 hours' and on all 3 occasions, even for the seeds, I have waited a week or more. I have contacted the company twice about this potentially misleading promise and have received courteous responses abou ...

  • blondieMH 1st Jul 2009

    Reviewer rating: 0 stars


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    Capital Gardens is an appaulling company - I have emailed them and rang unable to get through left messages - received no response. Ordered goods 2 weeks ago and still waiting for a reply - Goods appeared to be in stock - have no idea if the goods are going to be dispatched or not. Suggest you shop elsewhere - avoid this company.

  • londrina 13th Jun 2009

    Reviewer rating: 0 stars


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    ve ordered a water butt, stand and diverter on 30th may from
    Capital Gardens London and i have had no responce to emails and telephone calls at all
    still have not recieved my water butt 13th june

  • Guest 5th Jun 2009

    Reviewer rating: 0.5 stars


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    Reviews of Capital Gardens London have been interesting...I tried some years ago to get a trade card as I am a gardener and visited centres on a regular basis. I also received no response/followup from their head office in Highgate. I thought if they're not interested in my business then...! The service offered in their Highgate and Ally Pally centres are hopeless!! I now go elsewhere. CG have no customer interest!

  • Guest 5th Jun 2009

    Reviewer rating: 0 stars


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    Really poor service from Capital Gardens London, can't get through on the phone lines always answering machines......despite having an email to say my item was dispatched and it would be with me within 24/48hours product still hasn't been delivered

  • Guest 19th May 2009

    Reviewer rating: 0.5 stars


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    Ordered 1000 pounds worth of furniture from Capital Gardens London. They don't answer calls and e-mails in general, and don't get back to you. unless it is before the actual sale. They failed to deliver the item ordered on the confirmed date. Waited in all day. They are now avoiding paying a refund. Find a local company with the same product they can probably provide the same price and better service.

  • Guest 8th May 2009

    Reviewer rating: 0 stars


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    Spent nearly £2000 with capital gardens and ended up organising my own delivery directly with the supplier. They never contacted me back no matter how many times I called myself

  • PlantBoy Rank: Corporal 28th Aug 2008

    Reviewer rating: 4.5 stars


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    You can see what is in stock online at www.capitalgardens.co.uk and when I ordered at 3pm I received my furniture the next morning at 11am even though it said 48 hours on the site. Highly recommended - I've told all my friends.

  • pablo999 17th Jun 2008

    Reviewer rating: 0 stars


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    I will not visit Capital Gardens London or their website www.capitalgardens.co.uk again. They have been the worst company I have ever dealt with. It has taken 3 months to get a debit card credit because of non delivery of half the order. Capital gardens did not reply to my emails or phone back as far as I'm aware. Very poor!

  • pwhs Rank: Lance Corporal 11th Jun 2008

    Reviewer rating: 0 stars


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    When ordering a Sankey Water butt and stand from www.capitalgardens.co.uk - they sent me a different stand - one which was from a different manufacturer. when received, it was dirty and looked like it had already been used - I have the digital photos of the item. When I pointed these issues out to them by a) their telephone line which I struggled to get through on b) their website - which took repeated attempts before even gaining a response - they seemed uninterested. I was forced to return the ...