Farocar, www.farocar.com Reviews

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2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 7 reviews

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Average Ratings for Farocar, www.farocar.com

  • Value for Money3.5 stars
  • Overall rating2.9 stars

7 Reviews For Farocar, www.farocar.com

  • Guest 1st Jun 2009

    Reviewer rating: 0.5 stars


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    Good Points: Car OK.


    Bad Points: Everything else.


    General comments: Would never use Farocar again !! Nothing wrong with the car pickup process once you track down the agent - but return of the car has been a nightmare.
    During my rental I had a puncture (immediately phoned the office in Sagres to advise them) and was looking to discuss with the agent at Faro airport. No-one there at agreed time - I specifically asked the van girl to be there on time, she said she would - waited an additional 20 minutes but had to catch flight so posted keys into van as requested.
    My credit card has now been hit with £138 for a new tyre (for a small Seat !!) + another £80 for supposed damage to an alloy (which was battered and documented before I picked it up).

    I have phoned the office three times now to discuss but keep getting told only one member of staff can investigate and she only works Sundays !!

    Never again....

  • Guest 29th May 2009

    Reviewer rating: 4.5 stars


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    Excellent service from Farocar. We were met at the airport by a very friendly and efficient representative who completed the paperwork promptly then took us to our almost new car which was parked only in the car park opposite the main entrance, On our return we just left the vehicle in the designated bay just a short walk fron the departures door. The whole operation was very easy.

  • Guest 26th Jan 2009

    Reviewer rating: 5 stars


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    I'm currently resident in Algarve, and I request many times car hire from this company. Not once they let me down, and whenever me or my friends called them they were very nice and helpful, something very rare in our days.

    Their vehicles were always within easy walking distance from the airport building and the vehicles were in good condition.

  • Guest 9th Jan 2009

    Reviewer rating: 0.5 stars


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    The booking process at www.farocar.com was easy and they seemed very friendly. Somebody was there when we arrived even if it was late on Sunday. The car was ok, albeit with a few dents and scratches and an almost empty tank.Everything was ok with the car but I was surprised when nobody was at the airport of Faro when we returned the car at the agreed upon time. I emailed them the next day asking for a final receipt confirming that everything had been returned as it was when we picked up the car. ...

  • gaiagaia 7th Dec 2008

    Reviewer rating: 4 stars


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    We booked with Farocar Via email and this caused a problem where we thought the car was booked and it was not, however when at the airport and the mistake became obvious, we called Farocar and with in 30 minuets they had managed to get sorted.The girl that meet us was very nice and all went well, the car she sorted out for us was a new and very clean Seat Ibiza and there was no extra charge for the car seat.Dropping the car of was a dream, we pull up outside the airport and the girl was there to ...

  • Guest 25th Aug 2008

    Reviewer rating: 5 stars


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    My experience with Farocar car rentals couldn't be any better, they were friendly from the beginning till the end, and everything went well without any problems. And I also got a nice new car.

  • smythzy Rank: Lance Corporal 13th Aug 2008

    Reviewer rating: 1 stars


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    The company provided us with an almost new Peugeout 207 which was reliable and a smooth drive. However........
    This company were VERY unreliable. Before we arrived in the Algarve they agreed to deliver the car to us at our resort in Lagos for 11 am, my partner has had his license for less than a year but they reassured me that this would not be a problem. On the day the car was due to be delivered Faro Car rang up to say that they would be bringing at 3pm instead of 11am. We had been relying on ...

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