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1- East Coast Car Rentals Review

• Full review by
  deanianson
  on 16th Jun 2008

  
  User Rating : 1
  Respect : 0

  Good Points: Cheap, booking on internet easy.

  Bad Points: Staff taking it upon themselves to cancel your booking because of a perceived fault!

  General comments: Booking was easy. On the day, planes were fogged in and I was 8 hours late. I called at the time I was due and explained this. Got to Brisbane after 11pm and the lady claims I did not call to advise that I would be late so she had decided not to give me a car. I was at the airport with no transport to go the 3 1/2 hours to the Sunshine Coast and it was past 11pm. She didn't care. I'm unsure what makes her think she had the authority to cancel my booking.
  deanianson's review and ratings | 113 words

  
  

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