Freedom Health Insurance Reviews

★★★☆☆
2.9 / 5
9
44.4% of users recommend this
  • Customer service

  • Value For Money

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Media Gallery for Freedom Health Insurance

Freedom Health Insurance
Freedom Health Insurance
Freedom Health Insurance
Freedom Health Insurance

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Latest Reviews

★☆☆☆☆

“Will give NO star if there is the option,AVOID!”

Written on: 09/12/2016 by WWSR (1 review written)

With this company over two years and never ever had an successful claim. When you call them and you will soon figure out that it is a tiny company which very good at using phone call transferring system. When I switch to another large insurance company and find out they are so overcharged. AVOID!AVOID!AVOID!… Read Full Review

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★★☆☆☆

“They take months to pay out. Nothing but excuses and...”

Written on: 29/10/2016 by Truthteller22 (1 review written)

Freedom take far too long to pay out. The treatment and fees are agreed. Freedom then delay payment for as long as possible with excuses and delaying tactics. Left me over £5,000 out of pocket for months… Read Full Review

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★★★★★

“Fantastic service”

Written on: 01/09/2015 by Keene80 (1 review written)

Really easy to deal with and dealt with my claim swiftly and considerately… Read Full Review

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★★★★★

“Fantastic service”

Written on: 01/09/2015 by Keene80 (1 review written)

Really easy to deal with and dealt with my claim swiftly and considerately… Read Full Review

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★☆☆☆☆

“Avoid avoid”

Written on: 05/10/2014 by 1953Donahue (1 review written)

Automatically renew their policy and slap huge increases ontop of it. Best of luck reclaiming your money. A shocking company that overcharges for so little service. Barely legal… Read Full Review

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★★★★★

“FREEDOM ELITE”

Written on: 28/07/2011 by jamesedmidd (1 review written)

I have been with Freedom for a number of years and fortunate enough not to have had to claim until the last month. Upon claiming I did not have to speak to a person in another continent, I got my own designated handler and the whole experiance was somewhat of a breeze. I called in and got authorised over the phone to see a consultant unlike other providers I have been with who insisted on me getting forms signed by my doctor, gettting him to send them the notes then getting authorised which… Read Full Review

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★☆☆☆☆

“I had a policy with Freedom for about 18 months and...”

Written on: 22/11/2010

I had a policy with Freedom for about 18 months and eventually managed to cancel my policy with them due to the bad customer service and refusal to settle valid claims. I had a moratorium period for an existing condition. On 2 occassions I submitted a claim for conditions totally unrelated to the pre-exisiting condition the moratorium referred to but Freedom refused to settle the claim. The excuse on each ocassion was that the claim may be indirectly related to the pre-existing one. My GP… Read Full Review

Condosl's Comment

Written on: 29/06/2016

Hi. I just read your review and now I'm a little disturbed. I spoke with a representative from Freedom this morning and agreed to sign up after he gave me his wonderful description of the policy.. i.e., no co-pay, no deductible, yada, yada, yada.. At which I said, "This sounds way too good to be true". But, he eased my mind again by telling me about their wonderful reputation through the BBB, how long they had successfully been in business and how solid they were. I don't necessarily put stock in the Better Business Bureau, I know there are some crappy businesses out there with good BBB ratings. But all the other things he told me sounded great so I said, "Sign me up". I guess I want it all to be true so I bit the hook. I stopped paying my outrageous premiums with BCBS when Obamacare kicked in because my policy became ridiculous and impossible to pay the high deductible and out of pocket costs. I don't have a pre existing condition, that might help with this new policy with Freedom. Someone is going to call me with info and more questions for me this afternoon. Anyway, sorry to babble but I'd like to know if you've found a good company since you left Freedom and if are you satisfied with it. If so, what is it? Thank you for your time.

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★★☆☆☆

“Having taken Freedom Healthnet to an FOS complaint for...”

Written on: 09/11/2010 by Betty Bax (2 reviews written)

Having taken Freedom Healthnet to an FOS complaint for a licensed drug and had it upheld they are now with holding payment for the subsequent operation on the basis that they need to check that the procedure was actually carried out - this is not in their policy as they are committed to payout on completion of the form completed by the consultant/surgeon on the information provided and accepted by them (all done)I had accepted that there would probably be a shortfall but that was aways my… Read Full Review

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★★★★★

“Freedom Health Insurance give a cash payout when you...”

Written on: 25/06/2009 by JSimon (2 reviews written)

Freedom Health Insurance give a cash payout when you claim is good so you can choose treatment on the NHS or you can go abraod if you want to. you can also choose which private hospital you get treated in… Read Full Review

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