Freedom Health Insurance Reviews

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★★☆☆☆
1.9 / 5
30% of users recommend this
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Latest Reviews

★☆☆☆☆

“Are you kidding me?”

Written on: 21/08/2014 by Marleyu290 (1 review written)

My mother suffered a stroke out of state. My father tried to call Freedom Health to check on her referral to an inpatient treatment facility and they said they couldn't talk to him without a power of attorney. The only people they could talk to were my mother ( who just suffered a stroke idiots!) or her PCP. Utterly ridiculous as my father was also a member. It will probably cost Freedom Health less for her to get treated in my home state rather than Florida anyway. Ridiculous service… Read Full Review

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★☆☆☆☆

“THIS ENTITY IS A PRODUCT OF GENETIC MUNTANT ANIMAL...”

Written on: 16/07/2014 by onlyinflorida (1 review written)

P.U.P went bankrupt genetic mutants of freedom sent me their info had a meeting with their mutant agent (not a broker) and verbally stated that i only want MD's that are American & speak english(not DO's or PA's)i was told no problem - i wouldn't have any co-pay's for generic medication,since i'm assisted by the state & federal assistance & partial medicaid (LIS-1 & SNP)july 1, 2014 "freedom" begins my supposed doctor to be is (D.Head) indian,generic medication that i've never had co-pays on in… Read Full Review

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★☆☆☆☆

“FREEDOM HEALTH DOES NOT CARE ABOUT YOU - DON'T BUY IT !!!”

Written on: 20/12/2013 by CharlieBoyCat (1 review written)

Freedom Health Ins has made both me and my wife dump our doctors. They then sent us new membership cards stating - "this is your new doctor". They also provided our personal information to the new doctors. These doctors did not even attend American Medical Schools. My doctor said the reason he was being dropped is that Freedom wanted to make decisions within his practice that only he should make. As a dedicated Doctor he had his attorney bring a small list of patients, me among them, who were… Read Full Review

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★☆☆☆☆

“Indian company”

Written on: 29/09/2013

Possibly associated with Universal Health… Read Full Review

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★☆☆☆☆

“Do not get this insurance!!”

Written on: 17/06/2013 by Cleoshirkey (1 review written)

I got this insurance and they told me it was a major medical carrier.they are NOT! I gave them my Drs. Name and address for both regular physician and my orthopedist and they said they were in there network. They are NOT! My insurance was supposed to take affect may first. I made an appointment for may twenty first. They did not cover it even out of network bc they said that even though my insurance started may first I had a thirty day waiting period. So when I called them and asked about this… Read Full Review

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★☆☆☆☆

“Terrible, horrible and unacceptable”

Written on: 12/04/2013 by palmtrees1990 (1 review written)

My Mother was diagnosed with end stage liver cancer in January. It is now mid April and she's yet to recieve any treatment due to the run around with Freedom and their authorization policy. One day it's approved, the next day it isn't. They sent her to a specific hospital and authorizations still remain pending. This hospital is almost 3 hours away and my parents simply do not have the energy to travel the miles. They even call and confirm appt's and get the go ahead. Then once they arrive, the… Read Full Review

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Shirleydunn's Response to palmtrees1990's Review

Written on: 17/05/2013

Hello, my name is Shirley Dunn and I am the new business manager at Freedom Healthnet Ltd. If you would like to contact me regarding this I will look into it for you. I haven't seen any correspondence of this nature and if you don't contact us I can't sort it out.

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★★★★★

“FREEDOM ELITE”

Written on: 28/07/2011 by jamesedmidd (1 review written)

I have been with Freedom for a number of years and fortunate enough not to have had to claim until the last month. Upon claiming I did not have to speak to a person in another continent, I got my own designated handler and the whole experiance was somewhat of a breeze. I called in and got authorised over the phone to see a consultant unlike other providers I have been with who insisted on me getting forms signed by my doctor, gettting him to send them the notes then getting authorised which… Read Full Review

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★☆☆☆☆

“I had a policy with Freedom for about 18 months and...”

Written on: 22/11/2010

I had a policy with Freedom for about 18 months and eventually managed to cancel my policy with them due to the bad customer service and refusal to settle valid claims. I had a moratorium period for an existing condition. On 2 occassions I submitted a claim for conditions totally unrelated to the pre-exisiting condition the moratorium referred to but Freedom refused to settle the claim. The excuse on each ocassion was that the claim may be indirectly related to the pre-existing one. My GP… Read Full Review

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★★☆☆☆

“Having taken Freedom Healthnet to an FOS complaint for...”

Written on: 09/11/2010 by Betty Bax (2 reviews written)

Having taken Freedom Healthnet to an FOS complaint for a licensed drug and had it upheld they are now with holding payment for the subsequent operation on the basis that they need to check that the procedure was actually carried out - this is not in their policy as they are committed to payout on completion of the form completed by the consultant/surgeon on the information provided and accepted by them (all done)I had accepted that there would probably be a shortfall but that was aways my… Read Full Review

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★★★★★

“Freedom Health Insurance give a cash payout when you...”

Written on: 25/06/2009 by JSimon (2 reviews written)

Freedom Health Insurance give a cash payout when you claim is good so you can choose treatment on the NHS or you can go abraod if you want to. you can also choose which private hospital you get treated in… Read Full Review

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