Benenden Healthcare Health Insurance Reviews

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 3 reviews

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Average Ratings for Benenden Healthcare Health Insurance

  • Customer service4 stars
  • Value for Money3.7 stars
  • Overall rating3.7 stars

3 Reviews For Benenden Healthcare Health Insurance

  • Guest 9th Nov 2009

    Reviewer rating: 2 stars


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    I and my wife have been members for over two and a half years. I particularly have not enjoyed the best of health over this period but the NHS has been wonderful and timely in all aspects so I had no need to call on the services of Benenden untill recently. During the course of routine examinations it was discovered I had a Kidney stone many tests over many months followed before I was told that I was to be referred onward to another Hospital. As this restarted the clock on waiting time I thought a prefect case for my first call to Benenden. On divulging all my history and details I was told I had to find my PN? Number which meant hours on the phone to my NHS consultant's secretary, staff and Hospital admissions. Having found it and passed it on to Benenden I was rung back with a terse message of "No, we can do nothing for you." NO help, no other suggestions of how I could see the new consultant more quickly. Just NO! Be careful of what they promise if simple Kidney Stone treatment is beyond their help. What are you paying your money for?

  • Guest 19th Oct 2009

    Reviewer rating: 5 stars


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    Making a claim is easy. Telephone response is swift and helpful with written confirmation of help usually arriving the next day. This is low cost healthcare from a mutual, not-for-profit organization. It doesn't cover everyithing - but the cover provided is excellent value for money. I have never been disappointed.

  • graham12 Rank: Lance Corporal 24th Feb 2009

    Reviewer rating: 4 stars


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    Benenden Healthcare Health Insurance is low cost good healthcare, that for us works. My family have claimed a number of times, and on every claim we have received good adivce plus good care via both there own hospital and there recommended local hospital. No bad points with the cost and care, how can there be.