So disappointed this year. We go every year to this event. This was a disaster, starting with the taxi. Unlike the Flower Show, the taxi's did not have any organised drop off points. I got a taxi from the station as we had my 83 year-old Mother with us, he suggested 1/2 way down Rotten Row. When we got out and he had driven away we found that they had closed the road even to pedestrians! After pleading (unsuccessfully) with the security staff, we had no choice but to walk all around the top, even further than if we'd walked from the station... Not a good start. Luckily we brought a chair for Mum! Then the venue, very poor lighting when first through the gate, it was also too dark to see where to stand properly. A lot of jostling and pushing and shoving. Buggies being wheeled over toes and into the back of our legs. Just too dark to get into a good position. When the display began we realised that the sound was atrocious. We didn't hear a single announcement, and barely any music, we had a vague idea of only two pieces of music, "guess that tune?" . This was incredibly disappointing, it is usually so lovely to see the firework display set in time to the music. A very poor night.