eShores, Reviews - www.eshores.co.uk

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Latest Reviews

★★★★★

“South Africa Round Trip”

Written on: 27/11/2014 by 81Todd (1 review written)

My partner and I had a fantastic time travelling from Cape Town along the garden route to Knysna and back to Stellenbosch. Eshores picked some excellent hotels for us, all of which were in top locations. Personal highlight was Spier Stellenbosch, a beautiful estate in the winelands. Cape Heritage in Cape Town is really unique and we enjoyed the family feeling. Protea Knysna is in a top location right at the waterfront, offering a great selection of restaurants and bars. All hotels were great… Read Full Review

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★★★★★

“Amazing Honeymoon, thank you eShores!!”

Written on: 17/11/2014 by lollym1406 (1 review written)

My husband and I recently got back from our honeymoon to Las Vegas and Mexico all coordinated by eShores and we couldn't have asked for a better service! Everything ran extremely smoothly from booking the holiday to when we (unfortunately!)had to fly home! I'll definitely be using these guys again. The price for our holiday was the best we could find by far and we didn't have to compromise on anything we wanted. Even when our internal US flights were cancelled the team were extremely quick to… Read Full Review

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★★★★★

“Came recommended and have already recommended to others”

Written on: 29/08/2014 by jessheartstea (1 review written)

We were given an eshores contact by our best friends. They had arranged their honeymoon with eshores and suggested we do the same. We already had quotes from a couple of the main high street travel agents but eshores were able to offer us a considerably more reasonable price. Our contact was also extremely helpful and replied to my emails very quickly, he gave us lots of time to look at different options and made some really good suggestions that certainly made our honeymoon the best it could… Read Full Review

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★★★★★

“The only travel company I will use”

Written on: 16/06/2014 by Sal8593 (1 review written)

I am a pretty fussy traveller. I have very specific ideas about what I want to do, where I want to go and even which hotels I want to stay in. I enjoy researching trips to the finest if detail and I get competitive prices... then one day I stumbled upon eshores in my quest to see if a travel company could match my quote. Not only did they do that, but they came in £100 cheaper and managed to get connections for all my internal flights and someone to meet me at the airport and transport me to… Read Full Review

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★★★★★

“California & Las Vegas road trip - wow”

Written on: 04/06/2014 by hayleyboo17 (1 review written)

I booked my holiday through E-Shores after finding them on google. From start to end the service was brilliant, she was simply great. I had never been on a multi centre holiday before and was worried about the hotel/hire car locations etc and arriving safely at each destination. I literally had nothing to worry about, the hotel and car hire locations could not have been better, the whole holiday was entirely flawless. The best holiday I have ever been on in my life and will be booking with… Read Full Review

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★★★★★

“Golden Triangle America”

Written on: 04/06/2014 by debshudson1 (1 review written)

We traveled to Los Angeles for 3 nights, then onto Las Vegas for 5 nights then onto San Francisco for 2 nights........... It was fantastic! Our tailormade holiday was arranged to perfection by E-Shores. As we were travelling to 3 destinations, the travel arrangements needed to flow and be seemless......... and that's exactly how it was. The staff were excellent and professional in every way and the holiday was amazing. The flights and hotels were superb. My husband and I had a holiday of… Read Full Review

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★★★★★

“A perfect wedding a perfect Honeymoon hand built by...”

Written on: 29/05/2014

A. Just a quick note to thank you and e-shores (but especially you) for the wonderful honeymoon you arranged for my daughter and her new husband It was the perfect wedding, topped off with the perfect honeymoon in every detail. Your suggestions were spot on, so glad we went with them. They adored Dubai and the Maldives just blew them away. The friendly and efficient way in which the rough outline of the trip was moulded into an amazing journey by you was brilliant. You gave them the… Read Full Review

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★★★★★

“thank you very much”

Written on: 19/05/2014 by BelenScott427 (1 review written)

just a line to thank you for organising our two centre usa holiday new york first then on to las vegas everything you organised went perfectly as a group of nine i was worried but shouldnt have would reccomend to any friend or family thanks again… Read Full Review

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★★★★★

“New York, Boston & Washington”

Written on: 07/05/2014 by Jamison372 (1 review written)

Just back from a 13 night stay. Had a fantastic time thanks to the advisor who did a great job organising our holiday. This is the second time we have chose Eshores to do our multi city U.S. tours. Both times our hotels were very nice and in safe areas of each city. Will be booking our next holiday with Eshores as they offer a great service and reasonable prices. 100% satisfied… Read Full Review

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★★★★☆

“las vegas-yosemite park-san francisco”

Written on: 04/05/2014

From the moment I phoned for a quote I couldnt have got better service. Kadie anwsered all my queries by phone or e-mail with so much knowledge. The holiday went off with NO problems at all and that is the sign of a good job. From the selection of hotels to the car hire everything was fabulous. I did price the same holiday with another company who gave me a more expensive price and didnt have much of a clue about yosemite park at all!! When (not if) I book another multi stay holiday this is… Read Full Review

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★★★★★

“Holiday review”

Written on: 01/05/2014 by MarieAW (1 review written)

I would like to say a massive thank you to Eshores for organising a fantastic holiday for myself and my husband from sending my initial enquiry to my return home I have felt valued and nothing has been to much trouble. Customer care is second to none and every step of our holiday went like a dream… Read Full Review

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★☆☆☆☆

“Terrible agency for any who has disability requirement...”

Written on: 09/04/2014 by Karterp194 (1 review written)

If you request needs as a disabled customer don't expect to get them honored and don't expect an apology for failures to provide what you would need to know before booking the holiday. No comprehension of needs of disabled wheelchair using holiday makers even when made aware of the holiday makers needs. Don't use them if you want to have a holiday that provides what you have requested. I have been disappointed by other agencies, but these guys are worse. Did not like the way the agency… Read Full Review

Eshores's Comment

Written on: 11/04/2014

Thank you for taking the time to submit a review.

We genuinely care about every one of our clients. We do everything we can to make sure they get the most suitable holiday and everything runs smoothly whilst they are away, so I am extremely disappointed that your holiday didn’t meet with your expectations.

With regards your particular complaint, I am aware of the issue you’d encountered with the airline and I would like to personally apologise for them not honouring your request. I would like to assure you that your request was passed on to them and although airlines won’t guarantee requests, we are doing everything we can to find out why it wasn’t honoured.

I’m also disappointed to learn that you didn’t feel we dealt with your concerns satisfactorily, so I will contact you directly to keep you updated on the above. I’d also like to understand how we could have dealt with your complaint better, so no other client is left feeling let down by us. We get very few complaints, so I would like to assure you that when someone isn’t satisfied with their holiday we do take it very seriously and I’m sorry you have been left feeling disappointed with us.

Kind Regards, Gavin (eShores)

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★★★★★

“terrific holiday. Would go back”

Written on: 13/02/2014 by janicebenson (1 review written)

I had a fantastic holiday in Thailand. The hotel in Bangkok was lovely and the staff in the restaurant were fantastic. The reception staff didn't speak much English though. The hotel in chiang mai was out of this world, the views were breathtaking and it was so peaceful. All the staff were very friendly and nothing was too much trouble for them. The hotel in Phuket was lovely and very friendly aswell. The only downside was that it was on a very busy roundabout. It was only over the road from… Read Full Review

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★★★★★

“The Holiday of a Lifetime”

Written on: 22/01/2014 by KazzaH1960 (2 reviews written)

We wanted a multi centre holiday in Egypt, seeing all the sights for my partners 50th in May last year. I told the advisor at Eshores what we wanted & he got it, then we changed our mind to Turkey & without turning a hair he changed it to that, then we changed it back & added more to our itinery, again no moans or anything. We were treated like royalty in Egypt. We were made to feel safe (& very special)at a time when the Country was suffering some strife. It truly was the holiday of a… Read Full Review

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★★★★★

“Amazing holidays!”

Written on: 19/01/2014 by Jenniewalker (1 review written)

Fantastic service from beginning to end! We had a tailor made holiday August 2013, travelling from New Orleans to Miami and then drove up to Orlando. All hotels included were fantastic, and every detail possible was included. Kadie, who we booked with even went as far to email me after she had travelled to Miami to give me her top tips. She was thorough, friendly and even ironed out a teething problem with the accommodation whilst we were away, I haven't dealt with a better travel agent and… Read Full Review

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★★★★★

“Incredible Service!”

Written on: 25/11/2013 by LucindaB (1 review written)

My boyfriend and I booked with eshores to go to on a multi-centre holiday to Thailand this September and we were astounded by the quality of service we received. I gave a brief of what we had in mind and we received a very quick reply with an itinerary etc all mapped out for us. Nothing was too much trouble when it came to altering a few of the initial details and we really felt like a priority to the company. A wonderful lady was in charge of booking our holiday - she found us some of the… Read Full Review

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★★★★★

“Just back from Vietnam”

Written on: 21/11/2013 by Holleetree (2 reviews written)

I came across eShores while researching multi centre holidays to Vietnam, I am so glad I found them, what a great company. From my very first contact with an advisor who I felt confident that he certainly knew what he was talking about and fully understood my requirements. There were 4 of us in our party and I was finding it difficult to please everyone when I was trying to organise this trip by myself but as soon as I started talking to eShores the stress was taken away. I had no idea where… Read Full Review

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★★★★★

“Great Holiday!”

Written on: 05/11/2013 by welchcg (2 reviews written)

Booked up a multi-centre Thailand Holiday with eShores without really knowing what to book or where to go. Representative was both helpful and knowledgable and went to great lengths to discuss what I was looking for and recommend a holiday schedule based on what I told her. The proof as they say was in the pudding and I have to say, very very pleased with the outcome. The holiday was absolutely perfect, each of the 3 hotels absolutely fantastic and ideally suited for the type of holiday my… Read Full Review

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★★★★★

“Amazing Holiday”

Written on: 22/10/2013

This trip was for my husbands 60th birthday and we booked it with eShores we had never been with them before but i liked the report on trip adviser. I gave them a list of what we needed to see in Borneo and Malaysia and they delivered all the way with flights trips and hotels. We are already looking at booking a trip to south africa with them for next year.Brilliant eShores… Read Full Review

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★★★★★

“Las Vegas-San Francisco-Las Vegas”

Written on: 19/10/2013

Itinerary for flights and hotels all arranged professionally and thoroughly whilst maintaining cost effectiveness and providing guidance and care. Thanks eShores… Read Full Review

Myly's Comment

Written on: 19/10/2013

Title should be Las Vegas-San Francisco-San Diego

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