Health Care Magic, www.healthcaremagic.com Reviews

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★★★★☆
3.6 / 5
64% of users recommend this
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Health Care Magic, www.healthcaremagic.com

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Latest Reviews

★★★★★

“Great help..Thanks”

Written on: 14/09/2014 by lopezchris (1 review written)

Its really very good and useful. I had a problem because of my gallbladder stone which was existing for almost last 2 years. Last year i went for a checkup and doctor told me that it seems like an ulcer and i might need to undergo a surgery. I waited for almost an year and just for a second opinion used the healthcaremagic service. The doctor asked me for an ultra sound report. Immediately got the response from doctor based on those attached reports. Thanks… Read Full Review

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★★★★★

“Excellent diagnosis by Excellent surgeon”

Written on: 07/09/2014 by samruth (1 review written)

Spot-on diagnosis after two other docs couldn't find what was wrong. Excellent surgeon. My recovery was very quick with excellent follow-up. Dr.Voss is really friendly and spent more time with me answering questions than any other doc. Overall he was good and satisfactorily answered all my queries....:-)Highly recommend!! … Read Full Review

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★★★★★

“worried about my health”

Written on: 25/08/2014 by donnavan28 (1 review written)

Definitely a good service. I got a subscription package and they answered all my questions. I mean, getting opinions from 3 different specialists for my problem was just a breeze. I was worried about my health and glad that the doctor was able to reassure me that there is no reason to worry. I am quite satisfied with the answers given by different doctors… Read Full Review

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★★★★★

“Pretty good website and good online doctors”

Written on: 22/08/2014 by Rupun (1 review written)

One of the Best online service one can use. I happened to have headaches and fever, was feeling nauseated. I was in no condition to go to see a Doctor. At first I was like "Another spam", But then I decided to give it a try. It was a pretty good site, Their doctors helped me get through the illness I had. It's just fantastic. I am very happy to come across this and I enjoy the services they provide. and the website itself is loaded with tons of free health information one can need. They got… Read Full Review

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★☆☆☆☆

“Free Advice, then $15 for answer.Paid the $15. Receipt...”

Written on: 18/08/2014 by 306Fernandez (1 review written)

Free Advice, then $15 for answer.Paid the $15. Receipt states monthly subscription. No advice received. They do not warrant a star rating. Refer to Wikipedia for the conclusion they drew in which I am in full agreement… Read Full Review

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Alan34's Comment

Written on: 20/08/2014

Dear User,

Sorry for the inconvenience.
Kindly log in to our website with your registered Email id and report your problem to our management team through "Report a problem" link.

Regards
HealthcareMagic

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Healthcaremagic's Comment

Written on: 21/08/2014

Dear User,

Sorry for the inconvenience.
Kindly log in to our website with your registered Email id and report your problem to our management team through "Report a problem" link.

Regards
HealthcareMagic

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★★★★★

“Neat and Convenient”

Written on: 08/08/2014 by jacobcon (1 review written)

Not only this is a neat and convenient form of asking medical questions. The doctors' responses are pretty quick (within the hour) and very thorough. The doctors on here really take the time to read your question and give you the best answer possible. Their mobile app is pretty easy to use, I would recommended for everyone. This application and service is really amazing, fast and properly typed answered by professionals… Read Full Review

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★★★★★

“Happy with their online medical advice”

Written on: 06/08/2014 by FernanAlan (1 review written)

Pretty happy with their online medical advice. We followed all the suggestions and most of the issues have subsided.we also went to the Dr to get a physical. The feedback helped me and my wife getting tension free. I appreciate your input! I will continue on with my Dr’s and seek further treatment if they feel it’s necessary.Thanks for a great and informative answer… Read Full Review

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★☆☆☆☆

“Unethical billing practices”

Written on: 20/07/2014 by Orrmn1959 (1 review written)

Tell people clearly, plainly, right up front that they are signing up for a monthly subscription. While the answers to my medical questions were answered, seemingly, by competent MDs, the company's billing practices are nearly fraudulent and certainly unethical. I am pretty thorough in reading fine print when it comes to spending money (of which I have very little) but NO WHERE did I plainly see that I was signing up for a monthly subscription when I asked my medical questions. I don't… Read Full Review

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Healthcaremagic's Comment

Written on: 25/07/2014

Dear User,

Sorry for the inconvenience.
Kindly log in to our website with your registered Email id and report your problem to our management team through "Report a problem" link.

Regards
HealthcareMagic

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★☆☆☆☆

“never received a reply and had $45 taken from my bank...”

Written on: 19/07/2014 by UlisesWhite (1 review written)

Never received a reply but had $45 taken from my bank account. Beware the fine print… Read Full Review

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Healthcaremagic's Comment

Written on: 25/07/2014

Hi,

I am sorry that you did not receive your answer. Be rest assured that if you have not received any answer from our doctors, we will refund your amount completely. A few cases similar to your case has been reported in the past by our users but we found that the answer went into their spam folder.

I would request you to send your details to me and I will look into this problem. You can also reach me by pressing the “Report a Problem” button on our website.

I look forward to helping you and making sure you get your answer.

Best Regards,
Team HealthcareMagic

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★☆☆☆☆

“Wrong answer”

Written on: 18/07/2014 by O'Neilllb287 (1 review written)

I sent a question about an ache in my side at waist level. I received a reply to put acne cream on it. Did they actually read it, or is it a mechanical reply , since when it acne around the waist… Read Full Review

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Healthcaremagic's Comment

Written on: 25/07/2014

Dear User,

Sorry for the inconvenience.
Kindly log in to our website with your registered Email id and report your problem to our management team through "Report a problem" link.

Regards
HealthcareMagic

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★☆☆☆☆

“I have had $15.00 deducted from my checking account...”

Written on: 15/07/2014 by AlijahO'Neill (1 review written)

I have had $15.00 deducted from my checking account for the last three months.I never signed up for a monthly charge or for any communication from you. I insist those fees be returned to my account by the end of business 7/18/14. This is unethical and borderline illegal. Dennis Kilishek… Read Full Review

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Healthcaremagic's Comment

Written on: 25/07/2014

Dear user,

We have 2 services – a monthly service that allows you to ask unlimited queries and a single-query service. The options are displayed on our product page with explanations and billing cycles. A confirmation is also sought from the user before the billing commences.

On top of that, in case you think that you have inadvertently signed-up for the monthly subscription service, just shoot us a mail from your registered email id and we’ll be happy to cancel your subscription.

Best Regards,
Customer Care Team

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★★★★★

“Very helpful advice”

Written on: 09/07/2014

I had a very good experience, receiving a reply within less than an hour. I wrote back and forth to "my" doctor five or six times in a couple of days, and his responses were always prompt, informative, compassionate, and very helpful. To say I was more than pleased with the service is an understatement. The only negative was that when I finished that phase (indicating I would have other questions when the current stage was resolved), the doctor told me how to reach him directly, but when I… Read Full Review

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★☆☆☆☆

“No answer to my question”

Written on: 25/06/2014 by Dglvr1 (1 review written)

Wrote a lengthy note to a specialist at 3:30 pm, was told that someone is working on this. It is now 7:48 pm. Still no answer. I will ask for a refund and will not use this site again. Very disappointed… Read Full Review

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Healthcaremagic's Response to Dglvr1's Review

Written on: 07/07/2014

Hi,

I am sorry that you did not like answer from the specialist. I would request you to send your details to me and I will look into this problem. A few cases similar to your case has been reported in the past by our users and we have helped them promptly by getting an answer from another specialist.

I look forward to helping you and making sure you are satisfied with the answer from the specialist.

Best Regards,
Vaibhav
Team HealthcareMagic

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★★★★★

“Very informative. I couldn't be more pleased.”

Written on: 13/06/2014 by jacobrussels (1 review written)

I am 68 years old, I was having pain in my knee for the last 7-8 days. I used their online service to get a medical advice from one of their orthopaedic specialist. I followed the instructions and measures given by their doctor. I am feeling much better now and can again go for my evening walk with my dog. Excellent responses to my questions, thank you very much! A++ service, I am happy… Read Full Review

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★★★☆☆

“Customer servise not good”

Written on: 31/05/2014 by BraylenWren (1 review written)

Health care magic is a fast growing company but they miss something that is important. costumer service. I have try to sent several emails, most of them i do not get any reply… Read Full Review

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Healthcaremagic's Comment

Written on: 05/06/2014

Dear User,

Sorry for the inconvenience caused.

It is our first priority to respond to each and every customer. Kindly, check once in your spam folder for any mail from our end. For any further query or assistance kindly reach out to me.

Regards
Vaibhav
Team HealthcareMagic – Your Online Doctor

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★★★★★

“Friendly doctors and quick response ”

Written on: 07/05/2014 by ReubenSison (1 review written)

Found this site on Google and asked a question for my mom. Was really worried if I had to take her to the ER. Got an answer in less than an hour and was pleasantly surprised and satisfied. The doc was spot on. The symptoms were due to something else and was able to avoid an ER visit and a lot of anxiety… Read Full Review

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★★★★★

“Reliable Online Healthcare Service”

Written on: 29/04/2014 by AllenBurg (1 review written)

I usually do not click on Ads, but when I found healthcaremagic on searching in Google, I was half-hopeful. Actually, the experience turned out to be quite good. Not only was the doctor reassuring, but was also comprehensive in his answer. He asked me a lot of details and answered all the pesky ones I threw at him. Will us it again… Read Full Review

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★★★★★

“Happy with the Doctors response”

Written on: 23/04/2014 by RyanS. (1 review written)

It is a kind of relief that I can type in MY query into a site and get an answer just for me instead of poring through articles and symptom checkers that tell me that I got everything from Fibromyalgia to throat cancer. The doctor from Austin was patient enough to read through my rather long query and answer it. They answered my question in good time and the answer was good. Satisfied customer… Read Full Review

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★☆☆☆☆

“Fraudulent”

Written on: 09/04/2014 by 148Forsyth (1 review written)

I contacted Health Care magic , and received proper medical advice. I didn't check my American Express statements. I was continually billed under the guise of advertising.$15.00 per month but still fraudulent… Read Full Review

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Healthcaremagic's Comment

Written on: 21/04/2014

Dear user,

We have 2 services – a monthly service that allows you to ask unlimited queries and a single-query service. The options are displayed on our product page with explanations and billing cycles. A confirmation is also sought from the user before the billing commences.

On top of that, in case you think that you have inadvertently signed-up for the monthly subscription service, just shoot us a mail from your registered email id and we’ll be happy to cancel your subscription.

Best Regards,
Customer Care Team
HealthcareMagic.com

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★★★★☆

“My Refund”

Written on: 07/04/2014 by Michelle8 (1 review written)

I went to the site seeking medical treatment as well as a consult. I realized after I submitted my question they would not prescribe anything. With a limited income I asked for a cancellation and refund so I could seek a Dr. that could provide for my needs. This did happen before I received an answer back and without viewing the answer when it came in. They responded quickly and promptly refunded my money. Think it could be a very useful site if you just want to ask a Dr. a question about… Read Full Review

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