TruffleShuffle Reviews - www.truffleshuffle.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

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Latest Reviews

“super fast delivery! amazing quality! love! love!”

Written on: 25/02/2015 by sedge1986 (1 review written)

Lovely service, super fast delivery and even a little sweetie treat in the package. Happy with my tshirt and will definitely buy again xx… Read Full Review

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“Awesome website and service! wud recommend to all...”

Written on: 12/02/2015 by Canadiansue (1 review written)

Awesome website and service! wud recommend to all t-shirt lovers!… Read Full Review

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“Outstanding”

Written on: 21/01/2015 by Danci_FTW (1 review written)

I use this shop quite often. I am really satisfied with it since they have great offer, good prices and amazing customer service. I had some issues with the delivery since my listed address wasn't full, but thanks to customer service we easily managed to solve this problem… Read Full Review

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“Thor 3D Hammer Wall Light”

Written on: 17/01/2015 by TraceJ47 (1 review written)

The Thor hammer, in my 6 year old son's words, is "awesome" ! And I have to agree, it looks so cool up on the wall in his Superhero bedroom. Easy to fix on to the wall and the light is great as it's not too bright. Website was easy to use and it has so many fab products. Delivery was quick, I ordered it Thursday night and it arrived Saturday morning. Packaged well too. Would definitely recommend and use this company again. Thanks Truffle Shuffle ! Oh. And the best part of it, was my son and I… Read Full Review

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“Fantastic Website”

Written on: 08/12/2014 by cassbo85 (1 review written)

Have been ordering from Truffle shuffle for 10years, and I have never been disappointed. I have ordered everything from bags, wallets & mugs, to socks, jumpers and jewellery. The items they sell are so cool and unique, when I or my husband wears them/uses them, we always get compliments and asked where we found them. They provide excellent customer care. Recently an item arrived damaged during delivery, without question they immediately replaced the item and it was all resolved within a week… Read Full Review

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“Every time I've used this website, I've received the...”

Written on: 23/11/2014 by R.GREEN (2 reviews written)

Every time I've used this website, I've received the items in no more than 2 working days. The transactions are quick and easy, and it's just as easy to return and item… Read Full Review

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“Item not received”

Written on: 11/11/2014 by Deja224 (1 review written)

Have not received my order, it's a child's size Dr Who dressing gown. I Searched both my email accounts for any communication of truffle shuffle, but the only one received was an advertising one. I rang truffle shuffle and the member of staff said because there was two different email address they didn't know which one to send it to so they could inform me the item was out of stock. I asked if this was the case how was I getting advertising emails. The member of staff did check when the item… Read Full Review

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“Great Service and Products All Round”

Written on: 05/11/2014 by abi_hld (1 review written)

I recently ordered a range of mugs for my colleagues who are fans of lots of different classic TV shows, films and bands from the eighties and nineties. I had followed this website for a few months, as there is so much cool stuff on there, but had never bought from them so I wasn't sure what to expect. The mugs arrived in super speedy time and were perfect in quality of make. They were just as described on the site and were exactly as pictured. Everyone in the office loved their mug which… Read Full Review

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“Tardis duvet set”

Written on: 29/09/2014 by Chezza64 (1 review written)

I ordered the duvet set for my daughter and it arrived in two days. Excellent service and a great product. Would recommend this company without hesitation… Read Full Review

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“Harry Potter clothing”

Written on: 17/09/2014 by SusanWhittaker (1 review written)

I ordered a harry potter jacket and t-shirt very impressed with the quality and the fit and i also got my order within a day of ordering very happy with my purchases and would be very happy to recommend to friends… Read Full Review

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“Excellent service!”

Written on: 10/09/2014 by Gretchenz111 (1 review written)

Had a few issues with a parcel I received. Contacted the customer service team who were very willing to help and sort everything out. Have to say it is the best customer service I have received from any company I have shopped with so definitely recommend them. I have ordered from them several times in the past with no issues and delivery has always been prompt so the issues faced are not common so be reassured that the service Truffle Shuffle is great… Read Full Review

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“Amazing! ”

Written on: 28/08/2014 by AmyLouiiseD (1 review written)

I love TruffleShuffle! I've been a massive fan of their tshirts for years and years! They sell amazing products that I wouldn't have a clue where to find elsewhere. If you have a query it's answered within a few hours, usually sooner, via email and the staff are so friendly and helpful. The prices are great and the shipping is unbelievable, I ordered an item on Wednesday morningand it's here today (Thursday). And I love the thoughtful little sweeties that come in the parcels too! Would… Read Full Review

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“Great fun tshirt”

Written on: 19/08/2014

Ordered goodies tshirt for my husband had previously looked everywhere for it , found it on truffle shuffle he loves it, will def be a returning customer in the future. Also speedy service… Read Full Review

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“super fast delivery”

Written on: 18/08/2014 by Pritchardtz343 (1 review written)

Thanks guys item here before hubby home to put it up. Great design and brilliant gift ideas will be back… Read Full Review

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“Payment taken out twice still no credit”

Written on: 05/08/2014 by Santoy (1 review written)

I had purchased a tshirt only to find it had been debited twice due to a double click error. I had been promised a credit within a few days but still nothing. Now 2weeks since purchase and still chssing… Read Full Review

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Truffleshuffle_Customer_Service's Response to Santoy's Review

Written on: 07/08/2014

Hi, Thanks for your review. Sincere apologies for the trouble with the order. We would normally refund straight away, if there are no issues with your bank - please drop us an email and we can look into this for you. Sorry for any disappointment, we will resolve this straight away for you. Many Thanks xoxo

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“Friendly, Helpful and Fast”

Written on: 26/07/2014 by Wiley1952 (1 review written)

I was looking at purchasing a couple of shirts for friends etc but was being confused by sizing. The website has a live chat function, and within 10 seconds i was explaining the problem to a member of staff, who were more than happy to measure the shirts i required, so i could get the right size first time. This fast and very friendly service coupled with the fact the items were delivered to me the next day, shows Truffleshuffles first class customer service. Well done and thank you… Read Full Review

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“Excellent customer service. ”

Written on: 17/07/2014 by 452Dalrymple (1 review written)

Love this website. Fantastic range of products, which are high quality. Delivery is always speedy and any problems are dealt with swiftly and efficiently. What more could want?!… Read Full Review

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“Love the ring”

Written on: 14/07/2014 by Thorpe1986 (1 review written)

The gift was perfect and fit perfect my girlfriend is really happy thanks guys… Read Full Review

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“Customer Service Review”

Written on: 12/07/2014 by Rachel.anns (1 review written)

I ordered a T-shirt and a mug for a friends birthday present. I had an email asking me if everything was ok with my order which threw me as I hadn't received any of it at that time! I replied and the advisor from customer service got in contact with me. She was so helpful and sent me out what I needed next day so I had it in time for the birthday which was excellent. I have never had anyone go out of their way to help me when something has gone wrong like that it was a very welcome change and… Read Full Review

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“I was very impressed with the quality of the t shirt...”

Written on: 04/07/2014 by Richardv53 (1 review written)

I was very impressed with the quality of the t shirt and the speed of delivery service.will definitely recommend truffle shuffle to friends and family… Read Full Review

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