TruffleShuffle Reviews - www.truffleshuffle.co.uk

★★★★★
4.9 / 5
97.8% of users recommend this
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TruffleShuffle - www.truffleshuffle.co.uk

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Latest Reviews

“Excellent service!”

Written on: 10/09/2014 by Gretchenz111 (1 review written)

Had a few issues with a parcel I received. Contacted the customer service team who were very willing to help and sort everything out. Have to say it is the best customer service I have received from any company I have shopped with so definitely recommend them. I have ordered from them several times in the past with no issues and delivery has always been prompt so the issues faced are not common so be reassured that the service Truffle Shuffle is great… Read Full Review

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“Amazing! ”

Written on: 28/08/2014 by AmyLouiiseD (1 review written)

I love TruffleShuffle! I've been a massive fan of their tshirts for years and years! They sell amazing products that I wouldn't have a clue where to find elsewhere. If you have a query it's answered within a few hours, usually sooner, via email and the staff are so friendly and helpful. The prices are great and the shipping is unbelievable, I ordered an item on Wednesday morningand it's here today (Thursday). And I love the thoughtful little sweeties that come in the parcels too! Would… Read Full Review

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“Great fun tshirt”

Written on: 19/08/2014

Ordered goodies tshirt for my husband had previously looked everywhere for it , found it on truffle shuffle he loves it, will def be a returning customer in the future. Also speedy service… Read Full Review

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“super fast delivery”

Written on: 18/08/2014 by Pritchardtz343 (1 review written)

Thanks guys item here before hubby home to put it up. Great design and brilliant gift ideas will be back… Read Full Review

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“Payment taken out twice still no credit”

Written on: 05/08/2014 by Santoy (1 review written)

I had purchased a tshirt only to find it had been debited twice due to a double click error. I had been promised a credit within a few days but still nothing. Now 2weeks since purchase and still chssing… Read Full Review

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Truffleshuffle_Customer_Service's Response to Santoy's Review

Written on: 07/08/2014

Hi, Thanks for your review. Sincere apologies for the trouble with the order. We would normally refund straight away, if there are no issues with your bank - please drop us an email and we can look into this for you. Sorry for any disappointment, we will resolve this straight away for you. Many Thanks xoxo

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“Friendly, Helpful and Fast”

Written on: 26/07/2014 by Wiley1952 (1 review written)

I was looking at purchasing a couple of shirts for friends etc but was being confused by sizing. The website has a live chat function, and within 10 seconds i was explaining the problem to a member of staff, who were more than happy to measure the shirts i required, so i could get the right size first time. This fast and very friendly service coupled with the fact the items were delivered to me the next day, shows Truffleshuffles first class customer service. Well done and thank you… Read Full Review

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“Excellent customer service. ”

Written on: 17/07/2014 by 452Dalrymple (1 review written)

Love this website. Fantastic range of products, which are high quality. Delivery is always speedy and any problems are dealt with swiftly and efficiently. What more could want?!… Read Full Review

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“Love the ring”

Written on: 14/07/2014 by Thorpe1986 (1 review written)

The gift was perfect and fit perfect my girlfriend is really happy thanks guys… Read Full Review

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“Customer Service Review”

Written on: 12/07/2014 by Rachel.anns (1 review written)

I ordered a T-shirt and a mug for a friends birthday present. I had an email asking me if everything was ok with my order which threw me as I hadn't received any of it at that time! I replied and the advisor from customer service got in contact with me. She was so helpful and sent me out what I needed next day so I had it in time for the birthday which was excellent. I have never had anyone go out of their way to help me when something has gone wrong like that it was a very welcome change and… Read Full Review

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“I was very impressed with the quality of the t shirt...”

Written on: 04/07/2014 by Richardv53 (1 review written)

I was very impressed with the quality of the t shirt and the speed of delivery service.will definitely recommend truffle shuffle to friends and family… Read Full Review

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“Unique products, trustworthy”

Written on: 03/07/2014 by Massey66 (1 review written)

I couldn’t figure out where to enter the coupon code. I submitted my order anyway, and contacted customer service. They wrote back the next morning and applied the coupon code to my order. It was a big order, so I appreciated it a lot! I love the Roald Dahl collection and all of their t-shirts. It’s a great company. I wish they were here in the US!… Read Full Review

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“Great customer service!”

Written on: 26/06/2014 by kfBailey103 (1 review written)

Had a few problems with my order (first it got sent back to Truffle Shuffle and then when it was re-delivered, the item was broken), but it's been dealt with really well. Great customer service and would deal with again and again, despite the issues!… Read Full Review

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“A Fast Brilliant Service. Thankyou.”

Written on: 24/06/2014 by sellarsann (1 review written)

I Saw A DJ Wearing This T Shirt, Sat 14th June. In Bradford On A Night Out. I Fell In Love With It & Asked Where He Got It From. TruffleShuffle Of Course He Said. I Ordered It The Following Tues. It Arrived Thur & Was Just What I Wanted. I Was Wearing It The Following Sat 21st June. Brilliant. You Can't Get Much Better Than That. I'm Happy Now :-). I Will Defo Use This Site Again… Read Full Review

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“Amazing Service, Amazing site!”

Written on: 20/06/2014 by kellymariex3 (1 review written)

Every time I've used this website, I've received the items in no more than 2 working days. The transactions are quick and easy, and it's just as easy to return and item. I find the way the website is set out makes it easy to search for items which you are looking for instead of scrolling though pages and pages and the quality of the items are impeccable! The only downside is that when I've had to return an item in exchange for the same item of another side I had no confirmation of when that… Read Full Review

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“really happy with my choice !!”

Written on: 15/06/2014 by agnieszka15 (1 review written)

I got top gun t-shirt,good size- really pleased with it(love it), quick delivery, no problems at all :D… Read Full Review

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“Great Product and Service”

Written on: 07/06/2014 by daTurner412 (1 review written)

The t-shirt was exactly what I had wanted. The look and fit are fantastic. More importantly, I am so impressed with Truffle Shuffle's incredible customer service. I had this shipped to the US which can always be a bit tricky. When my package was delayed, I worked with an advisor in their customer service department who was incredibly helpful. She was able to walk me through the process of speaking with my post office and trying to track it down. Luckily my package arrived and everything was… Read Full Review

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“Great Product and Service”

Written on: 06/06/2014 by daTurner412 (1 review written)

The t-shirt was exactly what I had wanted. The look and fit are fantastic. More importantly, I am so impressed with Truffle Shuffle's incredible customer service. I had this shipped to the US which can always be a bit tricky. When my package was delayed, I worked with the advisor in their customer service department who was incredibly helpful. She was able to walk me through the process of speaking with my post office and trying to track it down. Luckily my package arrived and everything was… Read Full Review

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“Great products and fantastic service”

Written on: 05/06/2014

Great t-shirts but more importantly fantastic customer service… Read Full Review

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“Fantastic Service ”

Written on: 05/06/2014 by kchamps (1 review written)

I am expat living in New Zealand and ordered two t-shirts, not only did they arrive in less than a week but they also arrived 6 days ahead of the predicted delivery date, I will definitely be using them again and will be recommending them to my family and friends in both the UK and NZ... 10 out of 10 Truffle Shuffle. … Read Full Review

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“Outstanding Customer Service!”

Written on: 22/05/2014 by MaddiJameela (1 review written)

Even though my parcel was lost in the mail, the corispondence that I received from TruffleShuffle was amazing! And not only that I was sent a replacement for no extra charge! Absolutely amazing 10/10 for TruffleShuffle!… Read Full Review

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