York E1RA030S06D Reviews

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Good Points: They advertise you can choose from 7 different colors, so if this is you primary concern for a central air unit, you're in luck!

Bad Points: Quality: Energy efficiency: 0Customer service rating: 0Headache capacity: 1,000,000

General comments: York E1RA030S06DThis unit is a little over 4 yrs old. It is still under parts warranty. It has performed appallingly poorly. Since moving into our house 3 yrs ago, we have averaged about 10 service calls a year. We have replaced the compressor and the fan once, and the defrost board 3 times. Even after replacing all of these parts, which were covered parts only, the unit still has never worked consistently for more than a month or two. We have just been told that the compressor-which was replaced July 13, 2007 now needs to be replaced again. The only explanation is that it is a crappy York unit. I have contacted York, and the customer service reps I have spoken to have been unfriendly and unhelpful to say the least. Besides the costs of all the service calls and labor that we have incurred, our energy bills have been ridiculous. We have an electric heat pump, of course, and our monthly electric bill in the cold months has been as high as $375 to heat our 2000 sqft house. Please bear in mind, we live in Tennessee, not in Minnesota. Do not, under any circumstances, purchase a York. Be wary of moving into a house with a York unit, we have only heard bad things since our problems started. Apparently contractors, use them because they are one of the cheapest, but the many service people we have encountered have unanimously been against them. Needless to say, we are not replacing the compressor again, but instead will buy a functional unit, even though we can't really afford it. If you find yourself in a house with a York unit, just be sure to have cash on hand for a whole new unit.