Written on: 29/08/2012 by whitby123
My Wine Fridge - is Lovely - However it will not let me cool the wine below 12 Degrees When i purchased it - i had it on 8 and 12 for the bottom Now i cannot get it below 12 - the top is often 15 or more. I need it to be at least 8 to be chilled. any ideas. thank you. (read more)
Written on: 10/02/2009
I recently purchased th Dihl 14 Bottle wine fridgeas a late xmas pressie for my partner and i am happy to report it is excelllent, the original one arrived with damage, however To your home replaced the unit within 3 days.
I will definatley reccomend this company to anyone who wants a well priced wine fridge!
Fast Delivery
Excellent Product
Fantastic Customer Service
(read more)
Written on: 01/10/2008 by dmcgarrie (1 review written)
I ordered one of these from To Your Home and like a previous reviewer could not get the things to cool below 12c (plus also had the issue with the door/handle attachment screws). Therefore on to my service needs - I struggle to get contact with the supplier (TYH) who seemingly do not even have a phone number to call and do not respond to email quickly enough. After they finally collected the fridge for repair, again I could not contact them (several unanswered emails) and finally I was... (read more)
Written on: 18/09/2008 by mattjenson (1 review written)
My purchase of 2 Dihl wine coolers has been 'the' best internet shopping experience I have ever had. The site was simple to use and the delivery was so quick. I placed the order on a Wednesday afternoon and by Friday lunchtime I was in possesion of my coolers having recieved a courtesy call from the company to see if that delivery was convenient for me. I would recommend this firm to anyone and will without doubt use them in the future. (read more)
Written on: 11/06/2008 by Ant1225 (1 review written)
Bougth a B&Q one of these first and it would not cool. So I returned it and the chap at B&Q told me about the Dihl version and said many people buy theres instead. So I did and I couldn't be happier!
Looks stunning! My wine is now cool just in time for the summer and I saved £50 on the B&Q price!
(read more)
Written on: 19/06/2008
I just emailed sales@toyourhome.co.uk
<br/>
<br/>I emailed them again this morning about the 32 bottle wine fridge for my father and they responded after 3 hours or so.
<br/>
<br/>Maybe try from a different email address, yours may be getting caught in a spam filter. I am just guessing here as I cannot understand why they don't answer you but do answer me.
As rated by real users
"2 Urbania units in 28 months!!" Read More
"I love my Wine Fridge" Read More
"Looks OK but doesn't last long" Read More
"Avoid CDA! " Read More
"The item has never worked, the..." Read More
Tiribrenn's Response to Ant1225's Review
Written on: 12/06/2008
I have just one question, how did you manage to talk to someone from ToYourHome? I've had one email (after almost a week) requesting the "Microsoft fix" (switch it off and then back on twelve hours later) and no replies from a Sales Team advisor to my two "that didn't work, what now?" emails since.....
<br/>
<br/>A telephone number would be really useful right now as I feel extremely frustrated with no obvious course of action.