Written on: 22/05/2013
From being in a state of worry and confusion to now being very much less stressed and able to see light at the end of the tunnel. Everybody I have dealt with so far have been very polite, professional and wants to listen to my problems. Real human beings that care do exist after all! (read more)
Written on: 20/05/2013
i went to them to sort out my debt four years later after they told me my debt was clear and im debt free. Five months later when i check credit expert to my SHOCK i was still in RED after i made a few calls they told me harrington had not paid them. Now two months later and still the problem has not been solve HARRINGTON BROOKS do not return my phone/emails im having to call them for updates and just keep being told they will contact within 24hr. and as you can tell is nothing. Now you cant... (read more)
Written on: 16/05/2013 by paul150460
i found harrington brooks very informative, helpful and very knowledgable and the service i received was excellent i would recommend them to anyone who needs there service (read more)
Written on: 15/05/2013 by Faye198132
I was originally very wary of taking a paid service to help with my financial difficulties, but as I found myself getting into a deeper hole I knew I needed help to dig myself out. I originally contacted the free debt service - I think it's government or charity based. They made me feel like a criminal and talked down to me. When The Money Group / Harrington Brooks called, my instinct was to back away, but the staff were very friendly, seemed to understand my situation and didn't lecture or... (read more)
Written on: 14/05/2013 by Kidscriber (1 review written)
As the title suggests, I am glad you were there. For people like me who tended to think that things would be O.K. if you just ignored them it has been a huge relief to know that although I still have the money to pay back, I will no longer have sleepless nights wondering how I am going to do it. Since agreeing to my re-payment schedule I have been walking on air and a lot happier in myself. I might add that my wife, who is a great worrier, has been a lot happier too. Although it was totally... (read more)
Written on: 14/05/2013 by geoffking_2005 (1 review written)
i'm not very happy with the way you handle it (read more)
Written on: 14/05/2013
Hi,
I'd like to resolve the issues you are experiencing.
Please can you email me with either your account number or post code so I can investigate.
regards
Peter Kelly
Harrington Brooks.
Written on: 14/05/2013 by Memnon (1 review written)
I am very pleased with the way that my IVA was handled. I would also be very interested in the one payment bill service, as I am paid fortnightly which makes it difficult to budget as my pay date falls on different days each month. (read more)
Written on: 11/05/2013 by Sirrus54 (1 review written)
I was digging myself into a hole financially & emotionally and I received a phone call out of the blue. From the start they were helpful and informative and supportive all the way. They explained every step clearly and in simple words, which is soo useful. They have taken on every finacial problem that I had and even added ones that had turned up after the support was started. I would totally recommend this service to anyone that are having problems with their finance, DON'T bury your head... (read more)
Written on: 10/05/2013
I recommend HB highly. My previous company were simply letting the charges build up whilst taking my money, which I obviously did not have. I explained all this to HB and as a result of flooding of my house, I had arrived in that position. They took only a few days to sort everything out for me, stop the charges and put together an iva. I feel much more confident about my finances and also that this us a means to an end. (read more)
Written on: 10/05/2013
Harrington Brookes is the best thing that has happened in my life for along while only have praise for the work they do....the staff are friendly and very helpful. (read more)
Written on: 09/05/2013
Like many people I got myself into financial trouble and for a long time I chose to ignore it. Then I was contacted by Harrington Brooks. Signing up with them was the best decision I have made in a long time. A warm yet professional service where everything is explained is easy to understand language, ready to answer any and all questions. On a personal note, when I explained to them, that I have a phobia of talking on the phone, they quickly arranged to contact me via email. It is this... (read more)
Written on: 08/05/2013 by gavmyster
My dealings with Harrington Brooks are of that they talk to you as a real person and that they can see what you are going through, and then they go through everything step by step to make sure that you understand everything that they are going to do, and since they have taken all of my bills and put them onto one monthly affordable payment it feels as if a great pressure has been lifted, without the worry of having all the threatening letters coming through my door. The thing that i like is... (read more)
Written on: 08/05/2013
I was a little worried by setting an IVA up, harrington brooks took all the hassle away and they were really easy to deal with. Once my first year review came along, the paperwork was minimal and basic to complete. Great service from the phone to the postal documents makes me certain i chose the right company for my IVA. (read more)
Written on: 07/05/2013 by Sharpe1978 (1 review written)
After getting myself into a muddle over my finances i contacted harrington brooks to see what they could do for me. They explained my plan of how to get my debts much lower and put my mind at ease. When it came to my first payment which i had decided was going to be £160 for the month my bank took some charges off me and i couldnt afford the payment, so the people at harrington brooks told me to pay just half of it for the time being until i got myself sorted out which was... (read more)
Written on: 07/05/2013 by maskeen73
Excellent customer service and always show a caring and moral practice towards their clients. The best debt management company around (read more)
Written on: 04/05/2013 by Janiced (1 review written)
The last few months have been an nightmare but since H.B took over my debts i have been so much happier, and my life is not as stressful. I can not thank H.B enough. They are very helpful and have kept in touch with me, which is reassuring to me. Also the staff are very helpful and understanding which helps when you have financial problems. They do not make you feel worthless, as I had been up till the first call I had with them. (read more)
Written on: 04/05/2013
They helped me to solve almost all my finical problems, so i am very happy about that and service always was good and helpful. I would recommend this company to my friends and family. I hope that i will never ever will need to use debt management scheme but if i will then i defiantly will use this guys, because they know what they doing. good luck to every one who will use these guys and try to avoid getting in debt anyway. (read more)
Written on: 04/05/2013
Am very pleased to know that, not only are my debts in the hands of professionals, but are at the same time going down. This will be a first for me especially with the credit cards. For a number of years I have only been paying interest to the cards. But now it would seem that my payments will be going down. Early days yet but things looking brighter with the help of Harrington Brooks. (read more)
Written on: 03/05/2013 by HicksStorm (1 review written)
Hi Harrington Brooks have been very professional in dealing with my debt management. OK I know that they need to have comission to make money and that is understandable BUT they are not ripping people off and they offer excellent customer service. Whenever I have had a problem with creditors they have sorted it out without any problems. They let me know when my payments have been received and when payments have been made to my creditors and also IF any creditors have sold my debt onto a... (read more)
Written on: 03/05/2013
They were sympathetic to my needs, provided a prompt and individual service. They are easy to contact and provide excellent customer service. Really glad I chose Harrington Brook (read more)
Written on: 02/05/2013
I have found, since initially contacting Harrington Brooks, that all the concerns & stresses related to debt have been lifted. Essentially, I am unhindered by any creditors I had and all issues appear to be resolved at a pace that leaves me unburdened, financially. At any time that I have had a query, the staff of Harrington Brooks have been available and extremely helpful. As I conclude this review, I see that I might have failed to complete it, satisfactorily, but that is only because I... (read more)
Written on: 02/05/2013
I owed 32k, i had a house I didn't want to loose and was stressed to the max, I'd split with my partner and just buried my head in the sand paying £1 per month to each debt. I knew I had to sort it but didn't know where to begin. I contacted the Money Group who took details of what I owed and they passed me onto Harrington Brooks. They rang me and went through details of what I owed, what I needed to pay out per month i.e. food, bills, mortgage, haircuts, clothes, insurance, phone and... (read more)
Written on: 02/05/2013
getting in to debt was a big worry not knowing who to talk to but after talking to harrington brooks it felt like they was a light at the end of the tunnel nobody made you feel uncomfortable and they were a great help with the paper work. I have been in the scheme for six months now and it is lovely not having all the letters coming through the door (telling you what you knew but not offering any help) I still worry about my debt but now i know that advise and help is only a phone call... (read more)
Written on: 01/05/2013 by lynnkaren
Since Harrington Brooks submitted the debt plan to me, it was great. They even suggested a lower amount to pay back. For the first time in ages, I was able to sleep through the night, and not wake up worrying. I only wish I'd known about them sooner. Thank you Harrington Brooks (read more)
Written on: 30/04/2013
I have only been with this company for a short time so far everthing is running smoothly towards getting our finances back on track we are happy with their service and would reccomend to others. (read more)
Written on: 30/04/2013 by Wullie1963 (1 review written)
We chose to contact Harrington Brooks after being turned down by the usual high street lenders. Probably the best decision we have made in years. The representatives of this company have explained in precise detail the options available to us to stop the steadily increasing letters and calls. We thought we were managing our finances and a further loan was a good way to resolve our issues but it wasn't. We were completely unaware of the provisions for debt consolidation plans and trust deeds... (read more)
Written on: 30/04/2013 by NoelsMummy (1 review written)
I started off with Harrington Brooke's as a debt management client around three years ago, and was very happy with the service that they provided helping me work out all my income and expenditure, and making minimum payments to my creditors, removing all the pressure and getting me back on track. Then last year I received a customer care/update phone call to see if I wished to enter into an IVA. The representative talked me through the entire process and was very re-assuring answering any... (read more)
Written on: 29/04/2013
Great staff who are always only to happy to help with any problems I have had, such a relief to get my debt problems progressing to an end. (read more)
Written on: 29/04/2013
They where very understanding of my fins shall requirments (read more)
Written on: 27/04/2013
Harrington Brooks set up and managed my partners IVA and my debt management plan. The staff could not have been more helpful, and at no point did we feel that we were being 'looked down on' for getting into the debt difficutlies that we have found ourselves in. When unpleasant letters were received by creditors they were re-assuring and didn't mind how many times I contacted them during he process with worries and concerns. The sense of relief that all of the debts were being managed and... (read more)
Written on: 26/04/2013
My experience of Harrington Brooks has been the best thing I ever did, I was in a desperate place borrowing each month from a payday loan company just in order to pay bills. This left me with hardly any money to live in life was a constant struggle. Harrington Brooks has changed my life around I am paying off my debts at a affordable rate and have money to live on. I think in the difficult times where the banks won't lend and payday loan providers are quick to make a buck. I would say... (read more)
Written on: 24/04/2013 by Vanessa180 (1 review written)
Harrington Brooks have been amazing and would reccommend them to anyone. The advisor looking after my account and she was fantastic. She kept me up to date with everything and reassured me as well. Its not a pleasent situtaion to be in dealing with debts but she took all the preasure and worry away. My account was brought up to date and resolved very quickley and now I am debt free and it feels amazing!!! I couldn't of done this without the professional help from Harringtn Brooks again... (read more)
Written on: 18/04/2013
An easy way to sort out your outstanding debts and well run company. (read more)
Written on: 18/04/2013
All of my experiences with Harrington Brooks advisors have been very helpful, positive and professional, and I haven't been made to feel like an idiot for getting into such a bad financial situation. I also like the way that they contact me by e-mail which gives me the opportunity to reply when I have the time to sit down. I didn't like the contract being in such very small print - I had to use a magnifying glass !! (read more)
Written on: 18/04/2013
Every customer advisor has been very helpful an bee fully up to date with my case. I always feel I receive a good standard of care from the company. Very pleased with the service!! (read more)
Written on: 17/04/2013
Absolutely fantastic service. Staff are very friendly, understanding and do everything to make you feel at ease. Personal matters are dealt with efficiently without making you feel patronised or at fault. Amazing people that give an amazing service. (read more)
Written on: 17/04/2013
Everyone from day 1 put me at ease and made it a easy process for me to to go ahead and use this service.Its something that was a worry for me and it's made a huge difference to me personally . The advisors were very professional and easy to talk to (read more)
Written on: 16/04/2013
Harrington Brookes came along @ a time, when I was feeling terribly vulnerable and " in a mess" ! Within a few days of following their advice, I felt there was "someone out there", who could ease my concern and make my financial situation less disconcerting ! Thank you so much. (read more)
Written on: 16/04/2013
My balance has gone down more than half even on jobseekers allowance i didnt have to be bankrupt. The service has eventually stopped a lot more expensive interest on payday loans. (read more)
Written on: 14/04/2013
I just want to say thanks for all the help you have given me to help clear my debts (read more)
Written on: 13/04/2013
Harrington Brooks have been excellent throughout setting up my IVA. Their communication. Has been excellent. Thy have always telephoned ne back when they promised to do so. The practitioners are all professional and polite demonstrating helpful. Can do attitude. I would most certainly recommend to anyone. When I experienced an issue shortly before the IVA was finalised I called the advisor who went out of his way to reasure me and help me resolve the issue. The gave me total confidence and... (read more)
Written on: 12/04/2013 by karen-anne (1 review written)
Hi to everyone Harrington Brooks has been a massive help to us from the first phone call they were nothing but helpful keeping us informed every step and letting us know what will happen next. both myself and husband are disabled and all the worry of bills wasnt helping even though we had been loyal cutomer to those who we owed money to not missing a payment they treat us bad.We felt we was dropping down a never ending pit which none of the companies we were involved with wanted to help... (read more)
Written on: 12/04/2013
I was very dubious about the whole IVA thing but with going with Harrington Brooks they done and explained everything and could not of been any more helpful! They done all the communicating and i knew where i was all the time and got any queries i had answered just by a simple phone call. All the staff i had communicated with were helpful and understanding. Thankyou (read more)
Written on: 12/04/2013
Found it all a bit daunting at first with all the paper work needed and phone calls. But once that was all over it was plain sailing. Harrington Brooks did exactly what they said they would do. Contacted all my creditors, reduced my payments and stopped the phone calls. I couldn't be more pleased with the service . (read more)
Written on: 12/04/2013
Been with Harrington Brooks for a while now and found them to be on the ball, very helpful when the help is needed and keep in good contact. (read more)
Written on: 11/04/2013
I felt I was treated as a human being and helped with my finances, which were in a mess. Instead of looking into a black hole, I can now see light at the end of the tunnel, although it is still early days in my IVA. The hassle and contact is getting less from companies and even though some still slips through the system, Harrington Brooks have helped in that matter too. Prior to contacting Harrington Brooks, I did not know where to turn, now, I can live my life without worrying about the... (read more)
Written on: 11/04/2013 by Abbyjazz (1 review written)
Excellent service I have recommended to a family member (read more)
Written on: 11/04/2013
the staff at harrington brooks wre all fantastic and extremely helpful i would have no hestation in recomending harrington brooks to family and friends should they be in a tight finical spot there were no issues i did not like about harrington brooks all very well done (read more)
Written on: 11/04/2013
vey helpful, no issues so far would recommend to family & freinds, helped me with my finances. excellent (read more)
Written on: 11/04/2013
Harrington Brooks have given me an excellent service from day one. They have always been friendly and helpful, and have been able to give me information in a clear manner. They have kept in touch with me on a regular basis and have updated me on all aspects of my account. I would highly recommend their use to anyone who has any financial issues as they are professional, courteos and above all non-judgemental. (read more)
As rated by real users
"They don't know what they are ..." Read More
"A weight off my shoulders." Read More
"Peace of mind" Read More
"Terrible service to creditors" Read More
"Constant nuisance calls" Read More
Peterjkelly's Comment
Written on: 20/05/2013
Dear Sir/Madam.
If you could email me with your name and account number or post code; I'll have these matters investigated.
With Kind Regards
Peter Kelly
Harrington Brooks.
Graychops's Comment
Written on: 21/05/2013
my REF:13593787
Peterjkelly's Comment
Written on: 21/05/2013
Sorry, I forgot to give an email address with the previous comment.
[removed]
regards
Peter Kelly