Virgin Money Reviews
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From 0 ratings and 3 reviews
33% of users recommend this product
Average Ratings for Virgin Money
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3 Reviews For Virgin Money
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JohnMa
4th Aug 2009
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Virgin Money have no interest at all in customer service, purely reliant on online automation and robotic staff who hammer you with every charge possible even if it means losing your account
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Guest 29th Jun 2009
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Once you talk to an individual at Virgin Money they are sensible and polite- but in the last three months each statement has been problematic.
Today- 30-6-09 I have now been waiting- without ever being answered- for 2 hours and 23 minutes on the phone. The only choice given on the phone menu to speak to anyone is "if you are having financial problems- a hubristic attitude suggesting that the only reason for needing to contact them is that you cannot pay- as opposed to them continually getting t ...- Read Guest's review (105 words)
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Guest 8th Nov 2008
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It's almost 3 years since I got my Virgin Credit Card and it's the best thing to happen to me financially! Application process was smooth and I got my card with a healthy limit and 10.9% APR (on of the lowest in the market then). Interest did go to 15.9% after about a year but you'd hardly get lower than that anywhere else.
The on-line account management is very convenient and efficient. I've used it to request limit increase on three occasions and gotten decision quickly.
Their balance transfe ...- Read Guest's review (185 words)
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