Flower Advisor www.floweradvisor.com Reviews

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0.5 stars
Average rating for this product is: 0.5 out of 5

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Average Ratings for Flower Advisor www.floweradvisor.com

  • Customer Service0.5 stars
  • Quality of website1.3 stars
  • Value for Money0.8 stars
  • Overall rating0.5 stars

 

10 Reviews For Flower Advisor www.floweradvisor.com

  • vicky06 4th Jan 2010

    Reviewer rating: 1 stars


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    I have had to click on the stars to give this company a rating - I would truly not give ANY rating.

    I ordered and paid for a hamper on 5th December to send to France. The parcel never arrived and after several emails kept getting replies such as

    "Our supplier already contacted the recipient and recipient wish the hamper to be delivered on January 4th, 2009.
    Please do not hesitate to contact us if you need any assistance".

    "The delivery company has an incomplete address - please re-supply".

    "The DHL delivery in Marseille has telephoned the recipient and will be delivered today" (24th December".

    I don't just 'think' this company is a fraud but am now totally sure it is a total sham.

    Has anybody any ideas of how or what action can be taken to report them to an appropriate authority ?


  • Guest 29th Dec 2009

    Reviewer rating: 1 stars


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    Unbelievable. Wish I'd read these Flower Advisor reviews first. Please don't use this company. We ordered a hamper to be delivered to Italy. That was supposed to have happened a week ago but still waiting. When we called customer services it sounded like we got someone out of bed and they didn't know what or where Italy was, even after I'd spelt it three times. We didn't get a confirmation email. Today they have promised to look into it and get back to us but my hopes aren't high. Customer servi ...

  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


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    I ordered for a bouquet to be delivered only to be told that the chosen kind wasn't available. More importantly, the alternative bouquet was never delivered but it sure was charged for. DO NOT ORDER FROM THESE THIEVES. THEIR ENTIRE WEBSITE IS A SCAM. Too bad review center doesn't accept no stars at all as a possible answer.

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    I ordered my father a bottle of wine to be delivered to him in Slovakia for Fathers Day from flower advisor. I am in the UK. They called to say they didn't have the wine and would subsitute with another. They delivered that a day late. Then weeks later they delivered the original bottle and charged dad 13 euros. Even though I have sent them the receipts they refuse to refund the money because their supplier says they did not make the delivery or charge - they believe them and call me a liar! As ...

  • jothepro2003 24th Jun 2009

    Reviewer rating: 0 stars


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    DO NOT order from Flower Advisor. I ordered my dad a hamper for fathers day and they rang me to tell me that they had none in stock so would instead send flowers. I told them i didn't want flowers but they still sent them and then took £50 out of my account. I have rang, emailed and wrote to them but they are refusing to refund my money.

  • alvinailey 26th May 2009

    Reviewer rating: 0 stars


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    The only good thing about the flower advisor website is the price. However they lied about the delivery time and they canceled my order without noticing me. I never received the refund from them and who ever I talked to on the phone speaks no English. Keep away from them!

  • Chantel23 12th May 2009

    Reviewer rating: 0.5 stars


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    Flower Advisor asked for more in an e-mail, one day before delivery after I already paid. I didn't see it and the flowers never arrived...

  • consumer sharing 5th Aug 2008

    Reviewer rating: 0 stars


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    Flower Advisor debited £ 55 pounds for roses that were never received. When I submitted this problem, my emails were not replied to.

    They ruined my mothers birthday, I feel robbed on my money and trust.

  • Guest 1st Aug 2008

    Reviewer rating: 0 stars


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    Online order form did not accept parts of the delivery address (it's my house!). Online help chat seems to be a computer trying to interpret and concoct a reply to my questions, without success. 24 hr help is directed to a call centre apparently staffed by difficult to understand english speaking persons. Gave up and went to another florist.

  • jayne s Rank: Lance Corporal 30th May 2008

    Reviewer rating: 0.5 stars


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    Flowers from www.floweradvisor.com delivered to wrong address. Took 2 days to locate them and get back to me. 3 days later were still undecided about what to do even though flowers were still in time to be delivered. Ended with an employee promising they would redeliver, and the next morning another employee told me I was to have a refund!!!