Flower Advisor Reviews - www.floweradvisor.com

★★☆☆☆
2.1 / 5
37% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“Good Quality Has Its Price”

Written on: 26/02/2014 by rosblig (1 review written)

The flowers were delivered at the right time at the right place. In addition, the bouquet really looks like in the photo of the online shop. I am very happy, even if it was not cheap. But just good quality has its price… Read Full Review

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★☆☆☆☆

“Poor quality product”

Written on: 24/02/2014 by Spurskingy51 (1 review written)

Two bouquets, both delivered on time but the flowers wilted and died within 48 hours. Roses in one and Tulips in the other. They offered me 20% discount on next order, which I shall definitely not use. Joke is they give you 12% Facebook discount so an extra 8% is downright taking the Mickey. Save your money and use Flora2000. They are more expensive but much better quality. Had to give one star as zero stars or negative stars is not allowed… Read Full Review

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★☆☆☆☆

“Disappointing service and response”

Written on: 21/02/2014 by jasmineechiaa (1 review written)

Very disappointing service from Flower Advisor Singapore. My friend advised me against buying from Flower Advisor but I still gave it a shot. A grave mistake. So now I'm telling others why you should avoid. 1) My delivery didn't make it on valentine's day as promised. I was really angry and when I call in to ask? They say they will call me back but they didn't. Because I am currently in the United States. Saving on international calls? And the reason for my cake not getting delivered? "Sorry… Read Full Review

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★☆☆☆☆

“Awful / Non-existent Customer Service”

Written on: 16/02/2014

Asked for delivery before 1pm on Valentines Day. Girlfriend did not receive anything (it's now 7pm) and FlowerAdvisor never told me about any delay (or maybe they just decided not to deliver? I don't know?) On top of that I can't contact them. Both their 24/7 Phoneline, Live Chat and Skype are turned off probably because they have too many complaints. Emails get no response either. I think they put all their money into nice website and photos so that people place orders and they can run away… Read Full Review

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★☆☆☆☆

“Unethical florist, NEVER patronize them !”

Written on: 09/01/2014

This is the WORST florist that I have ever came across. In your website, you clearly displayed that all sorts of available bouquets for purchase. However, after payment has been made and money received into your pocket, then your customer service starts to call and inform that this is unavailable that is unavailable. This type of business operation is deceiving consumers to complete a transaction yet unable to deliver what we intended to buy. Poor business ethnic, zero credibility, lousy stock… Read Full Review

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★☆☆☆☆

“LIARS or Incredibly LAZY AVOID AT ALL COSTS”

Written on: 05/12/2013

They will find every excuse possible and then start making them up not to be held accountable to their end of the deal. If they invested 1/10th of their customer service resources and apologies into actually fulfilling orders they wouldn't have to deal with upset clients so frequently. I placed an order and they managed to avoid processing or trying to fill it until the day after intended delivery. They sat on my payment for 24 hours before then claiming I was trying to place an order for… Read Full Review

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★☆☆☆☆

“Please don't order from floweradvisor!”

Written on: 30/08/2013 by Ffggggg (1 review written)

I ordered a bouquet of flowers for my mom's bday via their website. When it arrived, it was nth but a disappointment. The wrapping is bad, scotch tape visible everywhere, the foils were leaking, tearing and worst, visible. A lot Iof fillings like leaves and little flowers weren't included. Pictures on Internet looks very full but when it came, it was as tho it's a naked bouquet. Very empty. Called floweradvisor and the manager was REALLY rude. My first call was t say the flowers were different… Read Full Review

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★★★★☆

“FlowerAdvisor - Great Delivery Service”

Written on: 12/07/2013 by muizaddin (1 review written)

I think they are the best florists in the world and have reasonable prices. Very unique arrangement in a beautiful vase. I was very impressed. Perfect delivery! Will use every time I need flowers and parcel in the future… Read Full Review

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★★★☆☆

“love flower Advisor!”

Written on: 12/07/2013 by yuye (1 review written)

ordered champagne to be deivered from Scotland to Singapore - went without a hitch thanks to Flower Advisor - would recommend their service :)… Read Full Review

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★★★★★

“Best service and on time delivery”

Written on: 01/06/2013

I just want to say Thank you so much for your such a good service and very on time to send the flowers to my sister and it's very beautiful (the same as your describe on the website). Well done!! For sure I will be back and buy beautiful present from you… Read Full Review

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★☆☆☆☆

“Average customer service, Lousy delivery system”

Written on: 23/05/2013

I placed my order 1 week before the delivery date and my order was confirmed via email and telephone after I called to check. However, on the scheduled day of delivery, nobody bothered to inform me that the delivery was not scheduled on the original day due to their "system error", until I called a couple of times to check on the status of the delivery. The customer service was apologetic and informed me that my delivery could only be carried out the next day! Completely unacceptable. With a… Read Full Review

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★★★★★

“No word can express Flower Advisor FANTASTIC...”

Written on: 30/04/2013 by WillyJT (1 review written)

I ordered a flower same day for delivery to China, and the Flowers is delivered within 2 Hours from the time I placed the order! My friend was very surprised when she received the flowers. She was really satisfied with the Flowers that are delivered and start posting especially in Social Media which make her friends jealous! I would like to Thanks Flower Advisor for doing such a good job! I'm amazed and impressed how do you guys manage to do it! Basically they provide fantastic Service &… Read Full Review

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★★★★★

“FANTASTIC SERVICE WITH EXPRESS DELIVERY!!!”

Written on: 17/07/2012 by anthony6198 (1 review written)

I lived in Canada and I deliver to my friend in China and it gets delivered on the next day which is very impressive!!! My friend was shocked when she received my flowers as we are miles apart!!!! Not only the service are amazing, the customer services are very patient and helpful, they guide me all the way and keep me posted on the delivery status I WILL DEFINITELY USE YOUR SERVICE IN THE FUTURE AND STRONGLY RECOMMEND YOU GUYS TO USE THEM!!!! … Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/06/2012 by quintonchapp410 (1 review written)

My experience with this company was sending gift for my mom at mother's day. My mom called me and confirmed that the flowers and cake were received on time and she was very happy with the flower as well as the cake. Floweradvisor certainly made her day on mother's day. I'm happy for the excellent delivery service and good staff as well as the quality of the flowers. I truly appreciate the swift communication and hope to use this service once again in the near future… Read Full Review

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★★★★★

“FANTASTIC, EFFICIENT SERVICE FOR INTERNATIONAL DELIVERY!!!”

Written on: 19/06/2012

Well, I would like to give 2 thumbs up to FlowerAdvisor It seems that my experienced has been a wonderful one at FlowerAdvisor. I'm in US and I sent a flower to Australia and my friend called me personally to thanks me for the flowers! The flowers are delivered on time and According to her the arrangement is Fantastic (Although I did not see the real flowers that are delivered) Since she love it I assume it should be as good as what they advertised online! I truly a big fans of FlowerAdvisor… Read Full Review

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★☆☆☆☆

“Very disappointed and unreliable. 24 hrs service is cr*p”

Written on: 29/12/2011

Spend your money elsewhere if you ever want to surprise your loved ones. What is the point of surprising your loved ones on their birthday if the flowers do not arrive on time, or on the day itself? The order tracking system failed completely and does not function at all. Called the hotline multiple times, but the only reply they've given is that they can't reach the actual florist, and hence they are helpless and can't do anything about the problem. Seriously, what is the point of a helpline… Read Full Review

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★☆☆☆☆

“Nice website but RUBBISH flower and delivery! ”

Written on: 03/05/2011

Nice website but RUBBISH flower and delivery!
I am very very very disappointed with Floweradvisor.com. The flowers that my girlfriend received were not fresh at all. It has a lot of yellow marks on the flowers. This certainly not what I expected compare to what I saw from the website. I reviewed a lot of website before I purchased the flowers and trusted this website. If I was at least told that the flowers were not in good condition few days in advanced, I would have asked for a different… Read Full Review

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★★★☆☆

“Their service is excellent. I like the professionalism...”

Written on: 22/03/2011

Their service is excellent. I like the professionalism in the service rendered. There was also personal care and attention given to my purchase order. I appreciate the fast response with guaranteed and timely delivery within the urgent time. The prices for me are too expensive, that's why i think twice before ordered and also the layout a lil bit confuse me. Mario, Belgium… Read Full Review

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★★★★☆

“I had a wonderful experience with this website. They...”

Written on: 22/03/2011

I had a wonderful experience with this website. They delivered my gift to my lovely boyfriend as the date i already said before to be delivered. I love the customer service and the selection is awesome. I will recommend this to everyone and using this site for my next event… Read Full Review

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★☆☆☆☆

“I ordered a Chinese New Year Hamper for my gf family...”

Written on: 09/02/2011

I ordered a Chinese New Year Hamper for my gf family to be deliver on the first day of Chinese New Year, the content in the hamper was totally different from the content it was indicated in their website, the second time they re-deliver the content is still wrong, and it was worst they even had the price tag on the items which indicated it was bought from Carrefour. The third time, they finally got it right with the content, but they just deliver it with a plastic bag. What kind of professional… Read Full Review

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