SmallWorld Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 3 reviews

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Average Ratings for SmallWorld

  • Customer Service1.7 stars
  • Features2 stars
  • Value for Money2.2 stars
  • Overall rating1.7 stars

3 Reviews For SmallWorld

  • Guest 17th Mar 2009

    Reviewer rating: 5 stars


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    Bad Points: None really except that they don't offer High Def television. I use Freeview for my TV, so it isn't a problem.


    General comments: New cables free of hiss like our old BT connection. Been with them for around three years and have no problems. they answer immediatley one phones. I could never get through to BT. The girls are polite but don't seem to know much about their subject, but you can speak to an IT person if you want. Smallworld give good value for money on their low end packages. If you want high Defiinition TV, you'd be better off wit Sky although it costs a lot more.

  • adsforchris 23rd Oct 2008

    Reviewer rating: 0 stars


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    My telephone line was cut off for a few days, then they changed their broadband config and I was cut off for another two weeks. Varing levels of skill amongst their engineers - some very good, others I've had to stop from 'troubleshooting' my computer in the past because they were wrecking it. Utterly useless customer service who are rude and incompetent at times in my opinion.Absolute nightmare to try and leave this company; refusal to allow telephone number transfer, extra charges etc. If you ...

  • Guest 14th Sep 2008

    Reviewer rating: 0 stars


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    Recently I left SmallWorld to take up Sky. Miles, Miles better. We gave Small Mind, our nickname for them, the required 30 days notice. They arranged to get the kit and did not turn up. Turned up a week later. We agreed we'd cancel DD and they would invoice. Never did and sent us threatening letter. Rang each time to be told would sort out, never did just stated they would reduce services - bearing in mind they'd already taken the kit it shows you just how capable they are. Rang and complained ...