Tropical Sky Reviews - www.tropicalsky.co.uk

★★★★★
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Latest Reviews

★☆☆☆☆

“Couldn't care less”

Written on: 11/11/2016 by 324Crockett (1 review written)

Travelling to Antigua with friends and getting married in December there, absolute nightmare to deal once we had booked/paid deposit- in the end gave up and dealt with the resort direct, avoid like the plague they are not interested,customer service a disgrace tried contacting CEO but you cannot get past customer services. Selling you a holiday great following up with service useless!… Read Full Review

Jeffw1471's Comment

Written on: 11/11/2016

We have had the same experience with TP but thankfully the resort have been amazing and we started dealing direct with them early on. We will never book through TP again. Experienced bad Customer Service before but TP win hands down....absolute nightmare they don't give a monkey's once they have your money! Avoid!

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★★★★★

“fabulous company”

Written on: 29/07/2016 by 338Leonard (1 review written)

fabulous company to deal with we travelled on our holiday to Dubai 2 weeks ago. the holiday was absolutely fantastic and the service from Tropical Sky both in Dublin and Tralee was outstanding. we had major issues with our flights with Emirates on the return date, but the gang done everything in their power to make sure I was on the flight the next day. the service and after service has been outstanding. I will definitely travel with you again and highly recommend you to anyone I know… Read Full Review

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★★★★★

“Canadian and Alaskan holiday”

Written on: 26/06/2016 by pmking (1 review written)

Organised with care and the holiday exceeded our expectations. All flights and transfers smooth and well planned. Hotel in Canada, HAL cruise and hotel in Denali excellent. Accommodation in Anchorage a little tired. Overall would definitely use Tropical sky again. Every member of the booking team were efficient and friendly and willing to offer good advice. Also the best quote from a travel agency. … Read Full Review

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★☆☆☆☆

“Ruined wedding and honeymoon”

Written on: 20/06/2016 by divemastery2k (1 review written)

The one agent I would avoid like the plague. Consistently failed to provide necessary and critical information in time, did not act in our best interests of our party of 3 and in the end a wedding that took a year to plan has had to be cancelled along with a 2 centre holiday to Cuba, you would have though that with a total spend of £9,300 it would have been in their interest to ensure customer service was key, in fact I've had better service at KFC. Staff seem to be constantly in disarray and… Read Full Review

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★★★★★

“fantastic exprience”

Written on: 25/01/2016 by 12Cormier (1 review written)

First time we have booked our holiday online. From start to finish the whole experience was great, easy to book and no problems with any of the components of the trip. Would highly recommend Tropical sky and can't wait to travel with them in the future… Read Full Review

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★☆☆☆☆

“Wedding booking total mess up”

Written on: 09/12/2015 by dansham (1 review written)

Just found out today that Tropical Sky has messed up our wedding booking in the Caribbean. We booked to go to get married in Barbados, with a Carnival cruise in the middle of our 2 weeks just after our marriage on the beach. After paying the balance Tropical Sky has told us that we have not got our cabin on the ship. They are offering a few pounds compensation for messing up our wedding and honeymoon lifetime bonanza. Do not use this company. 'Mistakes happen' is a great customer service… Read Full Review

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★★★★★

“Western Discovery Tour”

Written on: 10/11/2015 by 492Henderson (1 review written)

We booked late, and got excellent help and advice from the American Sky Team. The holiday was terrific from beginning to end - a very knowledgeable and professional tour guide, great driver and a friendly group of fellow travellers. An unforgettable experience… Read Full Review

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★★★★★

“Fantastic holiday!”

Written on: 08/10/2015 by pxPennington471 (1 review written)

We booked through Canadian sky early in the year-just returned. Had an amazing time in Canada-all the arrangements went well from flights to car booking to hotels.No complications at all. Very helpful friendly staff who couldn't do enough for you. Thank you! … Read Full Review

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★☆☆☆☆

“Held deposit ”

Written on: 27/09/2015

I have travelled with this company twice already and was happy with the two previous experience with them until now. I provisionally booked a break to new York for December on the understanding that I may not be able to make the trip and was advised that I could get back my deposit or change it over to another holiday that I would be making in march 2016. Today I had to deal with a girl named ellenor in there Dublin branch as for weeks I could not get through to the tralee branch and was giving… Read Full Review

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★★★★★

“Brilliant ”

Written on: 10/09/2015

I have been on a few holidays with this company, and they are fantastic. A call before I went to check everything was in order and they answered any of my questions with ease, always calling back if they said they would. I once had a little hiccup whilst I was away, but nothing major and it was sorted out promptly and efficiently. Would definitely recommend. Keep it up!… Read Full Review

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★☆☆☆☆

“Don't Use Them”

Written on: 05/09/2015 by AlinaGregory61 (1 review written)

Last August 2014 I Booked a holiday to Varadero Cuba with Tropical Sky Luxury Holidays to Tropical Places 38 - 39 Fitzwilliam Square Dublin 2 / Davcon Buissness Park,Tralee Co Kerry. This was the biggest mistake I have ever made in my life. The plane that I had paid for and they had booked was 3 hours late so when i got to Canada my connecting flight to Cuba had already departed. The next day I contacted Tropical Sky emergency overseas number and told them what had happened. I told them to… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 12/08/2015 by Buchananbt23 (1 review written)

We had not heard of American Sky until we started researching our holiday back in January and we were obtaining our quotes for a 2 week trip to Orlando. American Sky were the only company who came back with a sensible first quote so after checking reviews on them decided to give them a go. From booking to receiving out tickets last week they (in particular Kieran) have been fantastic. From spending most of Sunday (until late) helping us pick the right holiday and options to dealing promptly… Read Full Review

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★★★★★

“Great time had by all”

Written on: 18/07/2015 by Jacob434 (1 review written)

Just back from New York and Orlando with the help of Tropical Sky. Everything went well and even a missed flight was no hassle as BA had already booked us on to the next available flight. I would definitely use Tropical sky again and would recommend them to other family and friends. … Read Full Review

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★★★★☆

“Good value for money. Saw a huge amount in a short time.”

Written on: 13/07/2015 by RubiSmith318 (1 review written)

Good value for money. Saw a huge amount in a short time… Read Full Review

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★★★★★

“Seychelles/Dubai”

Written on: 11/07/2015

We went on our honeymoon to St Anne's Resort in the Seychelles for 12 nights and Movenpick JLT Dubai for 2 nights and it was excellent! SeychElles is perfect for luxury and relaxation!go for the all inclusive deal with the villa pool Movenpick Dubai was a fab hotel and the staff were fantastic!tropical sky did a great job in meeting our expectations!great travel agency!we dealt mostly with a lady there! … Read Full Review

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★★★★★

“A dream family holiday in Mexico ”

Written on: 07/07/2015 by Trishhanley (1 review written)

Definitely a holiday to remember, the food in our resort was brilliant from buffets to steakhouse, oriental the choice was excellent. All inclusive is the way to go. The layout of our resort was second to none. Maybe our 7 hr stop over in newyork made our journey very testing … Read Full Review

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★★★☆☆

“car rental night mare ”

Written on: 07/07/2015 by dmarie2204 (1 review written)

Been using tropical for 5 year many trips booked. Thus time I had a nightmare with dollar car rental. Tropical sky told me on the documents I needed 100/200 dollars available on my card for security deposit for car. When I got there they wanted 400 dollars so I got no car spent 270 euro ringing tropical, was told I wasn't a high priority when a manager did call me back he was very nice and tried very hard to help me and assured me I would be compensated for taxis and phone bill (be interesting… Read Full Review

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★★★★★

“excellent company and great prices”

Written on: 06/07/2015 by Siobhan53 (1 review written)

We wanted a 10 day holiday to Orlando and phoned to check prices. The staff member (can't remember her name) gave us various options on flights and accommodation and was able to provide personal recommendations. We chose to stay in Rosen Inn at Point on I drive and the choice was fantastic. All of the staff in the resort were friendly and helpful. The room was a good size and cleaned daily. The food in the restaurant was varied and there was plenty of it. I would not hesitate to recommend… Read Full Review

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★★★★★

“Holiday of lifetime”

Written on: 02/07/2015 by Caden346 (1 review written)

We had a holiday of a lifetime. All paperwork was excellent. My daughter booked the holiday over the phone. Staff on other end of phone very helpful. We were lifted and laid the whole fortnight. Did not have to worry about luggage lifted from hotel each morning and left to room at night. Hotels and food excellent very careful bus driver and very learned travel director we enjoyed niagara best of all what a stunning view of the falls from our room. Lancaster country very interesting Quebec… Read Full Review

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★★★★★

“Everything was covered”

Written on: 25/06/2015 by Cassidy284 (1 review written)

All aspects of our travel was covered. There was always someone waiting to pick us up or transfer us. Tge first hotel santhyia was superb, could not fault anything and the food was amazingly. We never got a bad meal. We stayed 11days and for me was probably a bit long, one week is prob enough if you usually like a bit more activity. The second hotel the dust Thani was also fabulous the service was outstanding and the staff do friendly. Location was excellent, right beside 2 trains that would… Read Full Review

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