FASTCarhire www.fastcarhire.co.uk

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FASTCarhire www.fastcarhire.co.uk
★★★★☆
4.0
83.0% of users recommend this
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Latest Reviews

“Ko Samui Airport Car Rental Ace !”

★★★★☆

written by Tedlet on 08/04/2020

Faultless service with brilliant pick up service with National Be aware no GPS available Car got many thousand miles on it but Hell does that matter on Samui roads ? Highly recommended

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“God Service Good Price”

★★★★★

written by on 05/03/2020

Rented vehicle in BKK through Chic Car Rental. Service through FastCarHire has always been good. This is not first time I have used them and second time I have booked with Chic. The cars I have had from Chic are older and higher mileage than the mainstream companies but that said neither gave any problems. There were scratches and marks on the vehicles but these were noted and pointed out at pick up and no issues when returning them. As a result Chic's prices are lower than other companies based at BKK Airport.

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“Returning very happy customer”

★★★★★

written by IANISA on 13/02/2020

Excellent service as usual,will continue to use Fastcarhire for many years to come

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“Fast, easy, nothing to complain”

★★★★★

written by ralf-ege on 12/02/2020

I take FastCarhire for many years now, never had any troubles, can highly recommend it.

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“Delivery in Chiang Mai”

★★★★★

written by Alessandra267 on 04/02/2020

I recently arranged to hire a car at Chiang Rai Airport but due to circumstances l had to change dates. The change was done quickly and without charge. I then had to cancel altogether and again no charge incurred. Finally l rented a vehicle in Chiang Mai which l had delivered to a remote place some 15 kilometers from the centre of Chiang Mai and was concerned the rental company could find the location. They in fact did find where l was staying and were 10 minutes early. Paperwork was completed efficiently and the car was very clean and in excellent condition. On return the car was picked up on time and the paperwork completed quickly. I was well satisfied with the service l received and will use the services of FASTCarhire again in the future

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“Good service easy booking ”

★★★★☆

written by K-orn on 15/01/2020

Used fast car hire to book a car through chic car rental. Used fast car hire before ,but first time using chic . Car was low km and came with the bonus of 7 seats . Hassle free rental and would have no hesitation to use both companies again.

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“reliable car hire broker that gives you the attractive...”

★★★★★

written by 50Copeland on 31/08/2019

I use FastCarhire for about 10 times. Never get disappointed about the rate that includes most optional items you would be requested at the car rental company. Never hesitate to recommend this website to friends.

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“No Refund”

★☆☆☆☆

written by ireneferguson on 24/06/2019

Have used FastCarhirefor many years in Florida. Had to cancel one hire for March. Cancelled in January - despite promises no refund and now no contact since May. No way to contact them if things go wrong and may not be able to get Credit Card to chargeback because of the delay! I trusted them because of previous good experience.

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“reliable, good value and straight forward”

★★★★★

written by monch on 01/06/2019

we have used this company for many years, mainly travelling to Thailand.They have always been extremely reliable and I like the fact we just pay a deposit before we go and then the balance when we collect the vehicle. Never a problem yet !

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“realy issues are not answered ! FCH recive deposit, NO...”

★☆☆☆☆

written by thaihom-24 on 31/05/2019

look at booking FQG19090 ! still wait for my deposit back !

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“Easy and clear”

★★★★★

written by thailandphil on 31/05/2019

Good choice of rental cars and companies. Clear prices.very competitive prices Easy navigation on screen. Customer team very helpful. Have used many times trouble free.

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“Easy to book and competitive prices”

★★★★★

written by vivi54 on 10/05/2019

We have used FASTcarhire for many years without problems. The website is clear and the booking process simple. We will continue to use this company in view of our previous experiences.

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“Great service ”

★★★★★

written by Bobster610 on 26/04/2019

Hired car for 6 days in Bangkok, delivered to hotel, and picked up from hotel, car was new, and very clean, lovely to drive, overall a great service. Would recommend, and will use again. Cheers

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“Brilliant service great cars.”

★★★★★

written by smitt on 08/04/2019

Have been using Fastcarhire Thailand for over 12 years and never had any problems. Website easy to use, choice of cars excellent, FCH make the booking process so effortless.Prices are very competitive and no hidden extras. I always use the Delivery Service with Budget Car Rental. Cars are always delivered and collected on time, staff polite and efficient, paperwork already prepared and cars are always in a first class condition. If you want the best car hire company in Thailand then go to Fastcarhire and Budget Car Rental, I would definitely recommend them. Absolutely brilliant service.

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“Reassuring car hire booking”

★★★★★

written by 1ncb on 13/03/2019

Have used Fast Car Hire for several years and always been satisfied with the ease of the search facility, the comparison of providers and prices. The deposit to secure the booking and expected balance to the provider was clearly stated and accurate.Thank you.

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“Car hire Thailand”

★★★★★

written by Graham557 on 24/01/2019

Always a fast and efficient response from the team. Never had any issues with payments or with the hire companies. I use Fastcarhire everytime. Unbeatable service on price and choice.

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“Reliable Service”

★★★★★

written by HadassahHanley on 11/01/2019

have reserved car hire from Bangkok DMK Don Mueang via FASTCarhire web. Was given plenty of choices with various car rental companies in Bangkok. It allow you to select the options, car types, etc. to meet my requirements. Eventually, we have selected the option with Budget Rentals. All the bookings, collection of vehicle, documentation have been made without hassles. Details on vehicle type, confirmation and details for collection of vehicle from the airport were furnished in detailed prior our trip. FASTCarhire allows to compare various options in a single web page, rather than have to search thru various vehicle rental webs.

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“Great Service”

★★★★★

written by Cabennett on 18/12/2018

Car was ready on arrival and we were shown personally to the vehicle. On return the office arranged to open 30 mins early to ensure that we caught our flight . Car was in excellent condition and all functions were explained before we left

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“Did not get what was promised on the voucher”

★★★☆☆

written by 462Hunt on 18/12/2018

In the terms & conditions of my booking in the voucher, it was clearly stated (among others): “Free Delivery/Collection within 15Kms of Hertz Depot” and “Vehicle Theft Waiver (with zero excess)”. When I picked up the car in Suvarnabhumi Airport in Bangkok, HERTZ told me that NO Vehicle Theft Waiver is included in the booking. I had some discussions with them and pointed to the voucher where clearly is stated “Hertz Thailand Comments (Aug 2018): THIS BOOKING HAS BEEN CONFIRMED.”. No chance – they did not give the “Vehicle Theft Waiver” to me. They said that FASTCarhire did make a mistake, no Theft Protection included. At the end I had to pay additional fees for the Theft Protection. When bringing back the car I wanted them to collect the car from my hotel which was clearly less than 15 kms away from the HERTZ depot. No way – HERTZ did refuse to collect the car from my hotel. When I make a booking which states “Vehicle Theft Waiver (with zero excess)” included then I clearly expect that TP is included when I pick up the car. Same for the 15km free collection. Currently I feel that I cannot rely on the information given the FASTCarhire T&Cs and vouchers. Everything else (booking process, quality of car etc.) was fine.

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“Best price”

★★★★★

written by walterclaes on 18/12/2018

I always rent cars with Fastcarhire. They are a kind of booking.com for carhire firms. So you actually book with the company you choose from their list. I always choose Hertz. So by booking through Fastcarhire I get Hertz at a discount. The delivery service by Hertz is great. They deliver and pick up the car at your hotel. Always on time. The Hertz cars are in perfect shape and clean. Never had a problem.

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Asked by ireneferguson on 23rd June 2019 Report this content
Does anyone know how to get in contact with FastCarhire? The address on sit is just a Letter Box - the telephone number for after order problems is CarTrawler. The firm is not Registered as a company - no company details. They will not respond to emails or their webmails. They owe me a refund for a cancelled car hire in January but no contact since May. Has anybody any advice. Thanks

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Answers (2)
Report this content thailandphil Written on: 24/06/2019
l have changed the dates before no problem. I have cancelled and been refunded no problem. Use the portal you booked with.
Report this content ireneferguson Written on: 25/06/2019
I have used the portal I booked with - no response since May 3rd. I have also contacted the email address again initially I got replies telling me my refund was on the way but no further contact since April. I have used this firm for many years and got a refund a couple of years ago so cannot understand why the present problem. I am concerned that they are non.contactable.
Asked by chumphae on 16th February 2016 Report this content
When booking online did anyone have to produce a picture of there credit card?

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Answers (6)
Report this content paul d s Written on: 17/02/2016
no pictures all done securely . they use to use paypal but changed to another payment provider i have used this and is easy and secure.
Report this content Mikee23 Written on: 17/02/2016
No, i have used fastcarhire many times and never had a problem. Great process for paying, asking questions via your booking on the site.
Report this content Kaiphor Written on: 17/02/2016
I have used FastCarHire.com several times and have never, ever, been asked to produce a copy of my credit card when making the booking. Obviously when picking up the car the card used to make the booking needs to be shown. A couple of times I have had the car delivered to where we were staying in Bangkok (excellent service with Budget on this by the way) and the delivery man needed to run the card through one of those hand held card readers (the old type that does 3 copies!) This is understandable and in order as of course they need to get a deposit for the items in our rental not covered by insurance i.e. lost keys and damage to more than one tyre. Hope this helps
Report this content rossjnsmith Written on: 17/02/2016
Never had to do this when booking on Fastcarhire.
Report this content nottyash Written on: 18/02/2016
No. That must be a bad website.
Report this content yuwachan Written on: 18/02/2016
No picture of credit card is required. You pay with 16-digit credit card no. + CVV.
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