Espow ISO9002 Reviews

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★★☆☆☆
2.2 / 5
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Latest Reviews

★★★★★
Espow ISO9002

“GOOD”

Written on: 10/04/2014 by MikeMS (1 review written)

So far so good. Looking forward to a faster shipping… Read Full Review

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★★☆☆☆
Espow ISO9002

“Save yourself a lot of hassle”

Written on: 13/12/2013 by HarSingh (7 reviews written)

Tried to get some stuff from them and they kept delaying delivery for over two weeks. The customer care execs I did manage to talk to were apathetic and no tracking option either. If possible pay a bit more and get the stuff from an brick and mortar store. Its just not worth it!!… Read Full Review

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★★★☆☆
Espow ISO9002

“Prompt email answers”

Written on: 01/11/2013

I have contacted twice the service because the delivery was delayed and they have always responded in less than 24 hours and with relevant and helpful information… Read Full Review

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★★★★☆
Espow ISO9002

“I found them quick to replace and good in...”

Written on: 27/10/2013

I found them quick to replace and good in communicattions in replacing a defective laptop battery and can certainly recommend this supplier… Read Full Review

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★★★★☆
Espow ISO9002

“finally received the battery i ordered, worked fine so...”

Written on: 10/10/2013 by terryjones558 (1 review written)

finally received the battery i ordered, worked fine so far. i am satisfied with the service, even though the delivery was a little dealyed… Read Full Review

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★☆☆☆☆
Espow ISO9002

“NIKON EN-EL14 BATTERY”

Written on: 22/06/2012

Ordered this battery. Arrived in good time but that is all. After charging it would not work in my D3100. I ordered the EN-EL14 and now they are telling me that I ordered the wrong battery and expect me to pay another shipping charge to return it and get another battery. That is not going to happen. They can keep my money and rest assured anyone I know will know never to buy from them… Read Full Review

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Csbynick's Comment

Written on: 16/10/2013

This is Brian, the customer service manager from Espow.

We noticed that you posted the negative review expressing your unsatisfaction with our service. Please accept our since apology for any inconvenience this matter has caused you. Our customer service should have resolved the problem for you, right? If the problem was not resolved to your satisfaction, please kindly let me know by sending an email at cs-center@espow.com . I will try our best to rectify the problem to your satisfaction.

We apologize again for all the inconvenience caused.

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★☆☆☆☆
Espow ISO9002

“rubbish imported equipment”

Written on: 10/03/2012 by lastone (1 review written)

I purchased a battery and charger for my Dell laptop. I was NOT informed that the battery would be larger than the slot on the laptop and in fact protruded from the back of the laptop. On complaining a refund and collection was undertaken this did work out ok. Unfortunately the charger unit has turned out to be a very poor replacement not long after the battery went back I discovered the cable had broken at the plug being desperate to use my laptop and having the equipment to PAT test I… Read Full Review

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Csbynick's Response to lastone's Review

Written on: 16/10/2013

Dear lastone,

This is Brian, the customer service manager from Espow.

We noticed that you posted the negative review expressing your unsatisfaction with our service. Please accept our since apology for any inconvenience this matter has caused you. Our customer service should have resolved the problem for you, right? If the problem was not resolved to your satisfaction, please kindly let me know by sending an email at cs-center@espow.com . I will try our best to rectify the problem to your satisfaction.

We apologize again for all the inconvenience caused.

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Report this review Read 1 Comment
★☆☆☆☆
Espow ISO9002

“Do not buy anything from them. They take your money...”

Written on: 28/10/2010

Do not buy anything from them. They take your money and run. Send you some junk, if any… Read Full Review

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Csbynick's Comment

Written on: 16/10/2013

This is Brian, the customer service manager from Espow.

We noticed that you posted the negative review expressing your unsatisfaction with our service. Please accept our since apology for any inconvenience this matter has caused you. Would you mind telling us your order information so that we can further check it for you. Or you may kindly send an email at cs-center@espow.com . I will try our best to rectify the problem to your satisfaction.

We apologize again for all the inconvenience caused.

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Report this review Read 1 Comment
★☆☆☆☆
Espow ISO9002

“I ordered a replacement charger for my compaq and was...”

Written on: 28/09/2010

I ordered a replacement charger for my compaq and was sent the wrong one. I have emailed with no response. DO NOT USE THIS COMPANY… Read Full Review

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★★★★☆
Espow ISO9002

“i was a little surprised when i first saw those...”

Written on: 28/09/2010

i was a little surprised when i first saw those comments..because my shopping experience with Espow was not that bad. I ordered a replacement battery for my dell inspiron 6000 laptop, the battery arrived in 3 days and also worked properly...

Those who have any problems with the service or products maybe can try the "contact us" tab located on the websites… Read Full Review

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★☆☆☆☆
Espow ISO9002

“This company is crazy. The positive reviews have got...”

Written on: 07/08/2010

This company is crazy. The positive reviews have got to be from Espow themselves (as they are known to post fakely on any forum they can. Just Google) No invoice, no shipping #, no tracking #...no phones answered...Why not just get a freaking battery from a normal business? Apparently they have a hundred sites that all go back to Espow, so before you order, make triple sure you are NOT ordering from one of those… Read Full Review

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★☆☆☆☆
Espow ISO9002

“This company may be a scam. I've just lost £30 for a...”

Written on: 05/08/2010

This company may be a scam. I've just lost £30 for a replacement battery for my NX10 camera ordered last month, you cannot communicate with them. My fault for not checking I suppose, but they appeared to be a UK company. I would have better off buying the branded item off a reputable company. Don't make my mistake! David… Read Full Review

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★★☆☆☆
Espow ISO9002

“ Battery for Toshiba A70 ”

Written on: 03/06/2010

Battery for Toshiba A70
Very sneaky this company is:
They have many websites, all with different prices and the same contact number, but it is the same company! You can catch many more fish with more nets.
I also noticed (too late) a "International Transaction Fee of $2.50 which they fail to mention beforehand and this money goes directly to the international bankers, the same ones that control the planet with their fiat currencies and have crashed the world economy and destroyed the USA with… Read Full Review

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★☆☆☆☆
Espow ISO9002

“Purchased a replacement Laptop Battery. Had to...”

Written on: 27/05/2010

Purchased a replacement Laptop Battery. Had to replace 3 times due to total failure. Replaced on warantee shipping at my own expense. Difficult to communicate, as they are responding from China.
Last time the bat died, after 4 months of very mild use, I was told warantee is 1 yr from original purchase...20 days ago...even after being on the 4th unit. If that warantee was good from 1st delivery, I would have a new battery now.
Save your sanity, and your money, and don't buy on the… Read Full Review

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★☆☆☆☆
Espow ISO9002

“espow.co.uk have been awful to deal with. ”

Written on: 14/05/2010

espow.co.uk have been awful to deal with.

They sent me a faulty battery, they expect ME the customer to pay for return postage which is against the law. I have now requested a refund as I want to take my business eslewhere. Instead of a refund I received a replacment battery. They have acepted this is their error and you guest it, i have to personally pay for the return of this item. They still have not refuned me. By law I should not have to wait until they receive this item before I get my… Read Full Review

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★★★★☆
Espow ISO9002

“After hearing a lot about the awful service that this...”

Written on: 31/03/2010

After hearing a lot about the awful service that this company has given I was scared to order from them. However, my experience was not at all negative in anyway.

I'm gonna say that I live in Canada though and I believe that your location does effect the quality of service. From what I have read and seen Canada and USA are good locations to order from this site but the UK isn't.

I asked for my AC Adapter to arrive in 2-3 days and it came on the third day. It is shorter and feels cheaper then… Read Full Review

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★☆☆☆☆
Espow ISO9002

“bought a laptop charger for my dell inspiron laptop...”

Written on: 18/03/2010

bought a laptop charger for my dell inspiron laptop and got the charger within 5 days of ordering it and was very pleased at first but then 4 days after using it the charger stopped working and kept on knocking my electricity from the mains. tried to get in touch with the company and they are not responding had to get another charger from dell wish i had just done that the first time, completely useless company which sells fake products made in china and hong kong wouldnt recomend it to anyone… Read Full Review

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★☆☆☆☆
Espow ISO9002

“absolute waste of time dealing with this company, did...”

Written on: 14/02/2010

absolute waste of time dealing with this company, did not provide a tracking number, did not respond to any of several website contact queries, no answer at customer service phone number, did not reply to message left at customer service voice mail. Still no delivery and no tracking, - will never touch these guys again. Lesson learned here… Read Full Review

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★☆☆☆☆
Espow ISO9002

“IF I COULD HAVE GIVEN A REVIEW OF ZERO I WOULD HAVE!!!...”

Written on: 02/01/2010

IF I COULD HAVE GIVEN A REVIEW OF ZERO I WOULD HAVE!!! Shocking Service!! do not order from this company - they take your money and then ship the goods from Hong Kong or somewhere outside the UK which takes weeks and weeks! you cant ring them as they state they are busy but no-one mans the lines! I have asked for calls backs but instead get e- mails with childish text style response abbreviating words. I finally received the Charger for my Dell Inspiron 1720 Laptop but I get small shocks from… Read Full Review

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★★★★☆
Espow ISO9002

“Excellent customer service!!! ”

Written on: 17/08/2009

Excellent customer service!!!

I ordered a brand new battery from Espow International Limited
. But when I received my order, the box was not sealed.
The customer service people at Espow were ready to send me an exchange or refund the full amount.

The battery seems to be working fine and I didn't want to go though the hassle of returning it and waiting for the exchange. So I decided to keep the one I got.

But the people at Espow seems to really care about their customers and I… Read Full Review

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